Drees Homes Reviews in Cincinnati, KY

Waiting for 3 months for a repair to squeaky subfloor in upstairs hallway.

We have had a good experience just some issues with water leaking and haven’t had as much help with that as we should have for a 3 month old house.

Everyone was very pleasant and helpful.

Pretty nice home buying experience and I am happy with the home

We have already submitted a very detailed review to Drees Homes. In a nutshell, we love the construction, the process, the communication from Nick; the house is solidly built and there are hardly any issues (cosmetic issues will pop up but no construction issues). Beverly did well at the design center. For most part, Kristi in sales did well as well. Tammy and John in customer-care are on top of all of our needs. Financing process was smooth; the execution was horrible. Few areas where things should improve: 1. We had requested for dual-zone dual-HVAC system. We were told flat-out that Drees does not offer that option. We were sold a dual-zone single-HVAC solution. Nearing the end of construction, we saw the house across the street was installed with dual-zone dual-HVAC system. We were blatantly misled and sold what sales wanted to sell. 2. In addition to the Design Center options, let us know we can purchase items from outside vendors (Menards, Home Depot, Floor/Tile shops, etc.) and give us allowances so we can truly make this our home with items that were more relatable to us. 3. Steve at 1st Equity did well during the process. Unfortunately, FEM did not manage its partner Huntington Bank well and we had one of the worst experiences EVER on closing day. Choose better, more reliable partners. 4. Lay out the process of the closing day as it is an important day for Drees and buyers. We had people walking in/out of the room without introductions or why they were there, including whom or what they represented. Few fixes and Drees will provide a solid experience! ... More

Beautiful Market Home we purchased. If we had time we would have built but overall the house is great. Market Homes have some TLC that has to occur once you get into the home and notice things we are hopeful at our check in they will be making things right.

Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.

Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.

The process was fairly smooth but did not like using First Equity. I thought Peggy was short and rude at times and made the experience less than pleasant. The house itself is nice and the customer service is outstanding. I would refer a friend if they decided to build a home. Like every investment a partnership must be formed.

The quality of the construction of my new home surpassed my expectations. From the beginning of the process everything was smooth and in order, towards the end the responsiveness to questions slacked off. Overall I am impressed with Dree's.

Debra was great and answered all our questions during the purchase process. Really felt that she was working to insure we were getting what we wanted. During the build Mike was always available and communicated weekly. He addressed any issues the best he could within Drees guidelines. I feel Drees could have fine tuned the selection process and added a couple additional options.

Great sales rep, construction colleagues, overall good experience

We were happy with the building experience overall. Positives are quality and build process. Some opportunity on time frame promised vs delivered, Issues with the lot lines vs what was actually presented.

Drees has been great to work with on all fronts. I have had some issues with their contractors lack of attention to detail. But Drees is taking care of most of them.

Overall, the experience was great! Drees was always very responsive and quick to address our issues.

Overall we are very happy with our new home.

Everything went well - only question quality of some materials used

Mike was responsive to concerns. The deck as sublet and of lower quality and the reason for the overall 4 stars. I noted that on my prior review but no one contacted us.

Don't assume the Sales Agent has covered all of your options. Investigate other homes of your model selection. This is also true with the closing agent. their job is to move through the closing quickly because their revenue is depended on how many closings they complete. The one lesson I learned (again) Buyer Beware!

I like the area. Drees employees take their job very seriouly.

The personnel we have met have been very professional and knowledgeable.

Condition of home exterior could have been better. Noise level of heat pump in the owners bedroom is unacceptable.

The work was very satisfactory. Sometimes the worksite could have been better kept.

Good to work with

I would like to recognize Nick J for his responsiveness to any issues I’ve had to call about. He’s fixed them quickly and efficiently. I would also like to send a big thank you to Neil for his quick response to any indoor issues. He has been a pleasure to work with