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Drees Homes Reviews in Cincinnati, KY

What Cincinnati Homeowners Have to Say About Drees Homes.

Read all 244 verified reviews from homeowners that built a new home with Drees Homes in the Cincinnati area. Cincinnati homeowners have rated Drees Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Homes

has 4.3 out of 5 stars in Cincinnati Area

244 Reviews in Cincinnati Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.1

Drees Homes in Cincinnati Area

View Homes

Customer Reviews

a lot small issues since day one

  • Stephen B.
  • Verified HomeBuyer
  • October 04, 2022
  • Cincinnati, OH

This is our third home we have built and we found a lot corners cut along the way . Some we caught and some we didn’t till moved in. Love our house but annoying fixes happening way to often

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Wonderful Experience with Drees Homes

  • Vinay S.
  • Verified HomeBuyer
  • October 02, 2022
  • Mason, OH

The Drees Sales Agent (Susan), the Architect (Brett) and our designer (Candice) were amazing and supported us throughout our journey to make our Dream Home possible. We absolutely love our home. There were a few mistakes during construction but when informed, Drees made changes immediately. After closing and when we moved it, there were a few issues but those were also sorted, Now awaiting the 90 day warranty survey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Southwick

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Erlanger, KY

There was lack of any communication for 5 months or more change of builders several times and cheaper materials used in this particular unit. Not quality as I expected.

Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us. Please know we take comments from our customers into careful consideration, and we have shared your review with our Northern Kentucky-area leadership team so that they are aware. Additionally, our Customer Care Team is always happy to assist you; please feel free to reach out to them if you have any concerns we can address. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Thank you

  • Cami C.
  • Verified HomeBuyer
  • September 27, 2022
  • Latonia, KY

I would like to recognize Nick J for his responsiveness to any issues I’ve had to call about. He’s fixed them quickly and efficiently. I would also like to send a big thank you to Neil for his quick response to any indoor issues. He has been a pleasure to work with

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Genuine & Responsive Builder

  • Heather B.
  • Verified HomeBuyer
  • September 22, 2022
  • Cincinnati, OH

So many times, you hear of all the nightmares with building a new house. Our process couldn't have gone smoother. Greg, our Market Manager and Keith, our builder, were fantastic to work with. They were responsive, caring and respected everything we needed and wanted in our home. We were given weekly updates and always got responses within hours when we reached out with a question or concern. I would highly recommend Drees to anyone looking to build.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not a good experience

  • Darius G.
  • Verified HomeBuyer
  • September 20, 2022
  • Hamilton, OH

The home was not worth what we paid and we arevsyill having issues.

Drees Homes responded:
Darius - We take reviews from our homeowners very seriously, and we have shared your comment with our Cincinnati-area leadership team so they are aware of your feedback. Please know our team is working to obtain your tile as quickly as possible. Should you have any additional concerns, please feel free to reach out to your Customer Care representative. ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Overall experience was good except for few minor issues.

  • Suriyakanthan P.
  • Verified HomeBuyer
  • September 20, 2022
  • Union, KY

Lawn maintenance was not good as need to reseed the backyard lawn within one month after moving in. There are medium size rocks and two very big sized rocks in the backyard.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Responsibility was not good

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Erlanger, KY

1)Lawn seeding and sod was not good that just put seeding and without losses soil 2)garage concrete was good that had a long line crack 3)screen door qua wasn’t good 4) patio concrete was not good 5) Steel was exposed out of concrete 6) close door doesn’t align with block area 7)front door lock spent two months to fixed due to ins wrong spec

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Trustable and reliable builder

  • Sasidhar D.
  • Verified HomeBuyer
  • September 19, 2022
  • Mason, OH

Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Drees Homes - Overall we are very happy.

  • Thomas N.
  • Verified HomeBuyer
  • September 06, 2022
  • Hebron, KY

Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

MMRG

  • Murali G.
  • Verified HomeBuyer
  • August 23, 2022
  • Cincinnati, OH

Excellent job in their response to any issues even after move-in. Good workmanship and quality work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Brenda C.
  • Verified HomeBuyer
  • August 05, 2022
  • Batavia, OH

A great choice to buy a new house from Drees, they are always on time and ready to help when needed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Drees Homes - My house has too many water leak issues in the basement within

  • Karthik M.
  • Verified HomeBuyer
  • August 04, 2022
  • Lebanon, OH

My house has too many water leak issues in the basement within the first month of the move. These things should have been taken care properly before handing over the house. Its almost 2 months now and my basement is a mess with broken drywalls and the tarps are torn for fixing. Most of the windows were not properly caulked due to last month thunderstorm may windows had too much water leak due to poor caulking. These caulking and water proofing are the basic things that needs to be done for water prevention into the house. I have called drees more than 5 times in last 2 months for multiple ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Jim and Diane

  • Diane O.
  • Verified HomeBuyer
  • August 03, 2022
  • Fort Mitchell, KY

The whole experience was better than we could ever image! All the people we worked with were fantastic! Thanks Kristy, Zac and Kandace!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - We were happy with the building experience overall.

  • Ryan F.
  • Verified HomeBuyer
  • August 03, 2022
  • Lebanon, OH

We were happy with the building experience overall. Positives are quality and build process. Some opportunity on time frame promised vs delivered, Issues with the lot lines vs what was actually presented.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Drees Homes - From our sales experience through the build process, communication

  • Mark H.
  • Verified HomeBuyer
  • August 02, 2022
  • Alexandria, KY

From our sales experience through the build process, communication was excellent. When we had our walk through, the final build - especially fit and finish- our home exceeded our expectations!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Drees Homes - Drees has been very responsive to every minor issue that has

  • Randall M.
  • Verified HomeBuyer
  • July 26, 2022
  • Lebanon, OH

Drees has been very responsive to every minor issue that has popped up. That's greatly appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - I was lied to from the Mortgage Co to the Construction.

  • Donna D.
  • Verified HomeBuyer
  • July 25, 2022
  • Alexandria, KY

I was lied to from the Mortgage Co to the Construction.

Drees Homes responded:
Donna - We take customer reviews like this very seriously. Please know we have shared your message with our Northern Kentucky-area leadership team so that they are aware of your feedback. dreeshomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Okay but not great

  • Paul B.
  • Verified HomeBuyer
  • July 20, 2022
  • Union, KY

Worst experience we have ever had, and we have built 8 homes. Corolyn was great and so is Matt.

Drees Homes responded:
Paul - Please know we take comments from our homeowners very seriously. If you have specific items we can improve upon, please feel free to reach out to us. dreeshomes

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 3

Maura

  • Robert P.
  • Verified HomeBuyer
  • July 13, 2022
  • Batavia, OH

Our home was clean and move in ready when we actually moved in. All items that were on our walk through were completed before we moved in. Others that we saw afterwards were completed as well in a timely manner. Our builder was available before we closed and afterwards, we have a number to call for customer service that was very responsive as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Craftsmanship

  • Donavon J.
  • Verified HomeBuyer
  • July 12, 2022
  • Walton, KY

Wish they would have paid a little more attention to detail . Especially for the coast . But overall I’m happy .

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Drees Homes - my biggest disappointment is the trashy lot i have to look at

  • Julie C.
  • Verified HomeBuyer
  • July 05, 2022
  • Union, KY

my biggest disappointment is the trashy lot i have to look at every day. I think it is the Drees dumping zone.

Drees Homes responded:
Julie - We have shared your comment with our Northern Kentucky-area leadership team so that they are aware, and our Construction Manager is looking into your concern. dreeshomes

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Mike is Wonderful!

  • Tricia S.
  • Verified HomeBuyer
  • November 16, 2021
  • Batavia, OH

Mike, our Project Manager, is fantastic! He was honest, helpful and kept us informed every step of the way!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Their eye is on profits and cost saving measures which do not benefit the buyer

  • Hector E.
  • Verified HomeBuyer
  • November 04, 2021
  • Cincinnati, OH

If you get a good project supervisor/manager everything should go smooth. We did!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Drees Homes - With it currently being a sellers market it was clear that the

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2021
  • Union, KY

With it currently being a sellers market it was clear that the Drees staff didn’t care about quality or timeliness, just closing the house and moving on to the next one.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2