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Drees Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Drees Homes.

Read all 40 verified reviews from homeowners that built a new home with Drees Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Drees Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Homes

has 4.7 out of 5 stars in Raleigh-Durham-Chapel Hill Area

40 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

5 ★ 34

4 ★ 3

3 ★ 0

2 ★ 1

1 ★ 2

Ratings by Category

Overall 4.7

Quality 4.6

Trustworthiness 4.6

Value 4.4

Responsiveness 4.6

Drees Homes in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Mr.

  • Zachary S.
  • Verified HomeBuyer
  • March 07, 2023
  • Angier, NC

We had a great overall experience with Drees. Mary Jo and builder, we're very responsive to our questions and concerns and provided great feedback to us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Drees Homes - Very pleased with the quality of our Drees home.

  • Jerrell J.
  • Verified HomeBuyer
  • September 29, 2021
  • Rolesville, NC

Very pleased with the quality of our Drees home. All of the staff we encountered were top notch, very responsive and knowledgeable. I would recommend Drees to any homebuyer.

Drees Homes responded:
Jerrell - We are so glad to hear you had a wonderful experience building your home with us! Our team strives to provide excellent customer service, and we are so happy we hit the mark for you. We wish you all the best as you begin this new chapter in your Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highly recommend Drees

  • Alicia A.
  • Verified HomeBuyer
  • August 10, 2021
  • Holly Springs, NC

We are very pleased with our Drees experience. From sales, to building, to warranty, expectations were clear. Our many questions and issues were addressed quickly along the way. The home quality is superb, no complaints.

Drees Homes responded:
Alicia - Thank you for taking the time to write us a review and for sharing your feedback. We're so glad to hear you had a wonderful home building experience with us! Congratulations on your Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Review

  • Brian D.
  • Verified HomeBuyer
  • December 30, 2024
  • Durham, NC

Overall, our experience with Drees was great. The build came in on budget and sooner than expected. Follow up service has been superb. Our only issue was with the initial salesperson- communication was excellent until the contract was signed at which time communication became difficult.

Drees Homes responded:
Brian - We're thrilled to hear you had a great experience with us overall - particularly with the quality in construction and follow-up from our Customer Care Team. Communication and customer service are extremely important to us, and we'll be sure to share your feedback with our Raleigh Elevate Team. ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

I would recommend Drees Homes

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2024
  • Wake Forest, NC

Easy and simple experience when looking into and purchasing a Drees home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

overall great experience

  • Brad W.
  • Verified HomeBuyer
  • February 27, 2024
  • Fuquay Varina, NC

overall great experience. the team kept us very informed the entire way! good quality builder. only a few suggestions. water quality in wells should be livable which ours was not. we immediately had to invest in a filtration system.

Drees Homes responded:
Brad - We are thrilled to hear you enjoyed your home building journey. Thank you for the feedback, as it helps us improve the experience for our customers. We wish you all the best and many happy memories in your new Drees home! dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Had a good journey through out the build process

  • Ayyappa S.
  • Verified HomeBuyer
  • February 27, 2024
  • Fuquay Varina, NC

Had a good journey through out the build process

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Positive Experience with Zen

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2023
  • Raleigh, NC

Our experience with Drees Homes was great! Zen was our builder and he did a fantastic job as our project manager. There were things that were not addressed in our final walk-through, finishes that were not exactly to our liking, but overall our experience with this group was positive. This was our first time buying a house, so this gave us insight into what we will need to do for next time!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Peyton

  • Kimberly Joyner E.
  • Verified HomeBuyer
  • February 19, 2025
  • Willow Spring, NC

Peyton has been fantastic during our building process. He has been responsive and always so kind and patient. He has been great to work with and we would highly recommend him. Our biggest disappointment has nothing to do with Peyton but has been the state of the neighborhood entrance which we understand to be the developer responsibility. Regardless, it is terrible and not a first impressive you would like in a million-dollar neighborhood. The monument has no lighting and the entrance has absolutely no lighting. The roadway leading to the neighborhood by the pond of "Wyncliffe Pond" ...

Drees Homes responded:
Kimberly - Thank you so much for your kind words about Peyton! We’re thrilled to hear that he’s been responsive, kind and patient throughout your building process and that he was able to make your experience a positive one. Regarding the neighborhood entrance, we understand how important first impressions are, and while some of the issues you've mentioned fall under the developer’s responsibility, we will certainly take your feedback into consideration and share it with our local leadership team. ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Drees Homes - We love our new home!

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2022
  • Willow Spring, NC

We love our new home! We will definitely recommend Drees

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Drees Homes - We had a Build-on-Your-Own-Lot project done with Drees Homes

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2021
  • Pittsboro, NC

We had a Build-on-Your-Own-Lot project done with Drees Homes in Raleigh NC. We'd rate Chuck F. (the marketing manager) and Jonathan N. (the builder) with 5 stars because of the huge efforts they made to address all issues before the closing, and also Rachel P. in the designer center who was very accommodating and we could feel she was genuinely willing to help us make best choices for our needs and did not push for the most expensive options. But for Drees Homes as a company, we could not give 5 starts because some upper management person was not reasonable and tried to bully us to close the ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

W Spring Showers Trl

  • Ethel M.
  • Verified HomeBuyer
  • September 08, 2024
  • Angier, NC

Overall satisfied with the buying experience, except that Drees should have been considerate with some changes during the construction phase. Was charged 1k for every change. We also got charged extra for the head walls instead of being included in the base price. The homeowners are also expecting tye builder and HOA to add more street lights and provide walkways in the neighborhood.

Drees Homes responded:
Ethel - While we are glad to hear you were happy with your home buying experience, we apologize that there were parts of the process that did not meet your expectations. Please know that Drees reserves the right to change specs as needed, and this was mentioned up front in your contract. Should you have any additional concerns, please feel free to contact your Customer Care Team so we can assist you. ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

A poor experience with semi-custom divison

  • Michael E. G.
  • Verified HomeBuyer
  • April 22, 2023
  • Chapel Hill, NC

Our review is for Drees on Your Lot, semi-custom homes. Regretfully we would not recommend them. Communication from our market manager and on-site contractor was vague at best. We were misinformed about a major structural change and ended up extremely dissatisfied with the configuration of our front stoop. We appealed to the company at different levels as we believe we were taken advantage of but they declined to remediate their mistake. Additionally, many of the interior finishes, namely carpentry, paint and carpet install were just plain poor workmanship.

Drees Homes responded:
Michael - Feedback from our homeowners is very important to us. Please know that we have shared your review with our Raleigh-area leadership team so that they are aware of your feedback. We look forward to meeting with your during your 90-Day Follow Up, however if you need anything in the meantime, please know that your Customer Care Representatives are available to assist you. ...

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Poor Builder Quality and workmanship

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Holly Springs, NC

Very poor quality of the grading, landscape, they cut the trees in my lot but not removed the stumps, Too much noise from 2nd and 3rd floor below the carpet, it looks like below the carper ceiling not installed properly(20% area) making more noise, carpet nails not installed properly hurt you while walking, have to wait 90 days to fix some of these issues, poor quality of the painting work, wrong colors installed on ceiling, Instead of fixing and improving the quality they just talk normal buzz word as per the code. Its not worth for the amount we paid and services. One last thing ...

Drees Homes responded:
Hello - please know we take reviews from our homeowners very seriously, and we have shared your comments with our Raleigh-area leadership team so that they are aware of your feedback. Our Customer Care Team is always happy to help you with specific issues you may have. dreeshomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Drees cares more about the sale and closing than the problems that exist during the home closing? It would be nice to really take care of the items that need repair?

  • Walter H. S.
  • Verified HomeBuyer
  • September 18, 2024
  • Wake Forest, NC

We have had several problems that are not fixed, like water pressure is so low that we can use only one shower at a time. Or watering the yard, we can water either the front yard or back yard not both. If a dishwasher or washer is running we cannot flush the toilet??? Bathroom fixture falling apart, window seal not installed properly, door threshold not installed properly, dishwasher needed a new motor already, oven needed work to heat up. Plus more items??? In our first month and still not repaired? Grass and bushes are dead even tho with watering as much as possible. A landscaper said the ...

Drees Homes responded:
Walter - Thank you for taking the time to share your feedback with us, as it helps us improve our processes for all of our homeowners. Please know we have escalated your review to our Raleigh-area leadership team, so that our Customer Care Manager is aware of your concerns. Please know our Customer Care Team is working as quickly as possible to rectifying the concerns you have mentioned. Should you need anything in the future, please reach out to us at RaleighCustomerCare@dreeshomes.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1