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Drees Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Drees Homes.

Read all 34 verified reviews from homeowners that built a new home with Drees Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Drees Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Homes

has 4.6 out of 5 stars in Raleigh-Durham-Chapel Hill Area

34 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

5 ★ 28

4 ★ 3

3 ★ 0

2 ★ 1

1 ★ 2

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.4

Responsiveness 4.6

Drees Homes in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

overall great experience

  • Brad W.
  • Verified HomeBuyer
  • February 27, 2024
  • Fuquay Varina, NC

overall great experience. the team kept us very informed the entire way! good quality builder. only a few suggestions. water quality in wells should be livable which ours was not. we immediately had to invest in a filtration system.

Drees Homes responded:
Brad - We are thrilled to hear you enjoyed your home building journey. Thank you for the feedback, as it helps us improve the experience for our customers. We wish you all the best and many happy memories in your new Drees home! dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Had a good journey through out the build process

  • Ayyappa S.
  • Verified HomeBuyer
  • February 27, 2024
  • Fuquay Varina, NC

Had a good journey through out the build process

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Positive Experience with Zen

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2023
  • Raleigh, NC

Our experience with Drees Homes was great! Zen was our builder and he did a fantastic job as our project manager. There were things that were not addressed in our final walk-through, finishes that were not exactly to our liking, but overall our experience with this group was positive. This was our first time buying a house, so this gave us insight into what we will need to do for next time!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Drees Homes - We love our new home!

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2022
  • Willow Spring, NC

We love our new home! We will definitely recommend Drees

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Drees Homes - We had a Build-on-Your-Own-Lot project done with Drees Homes

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2021
  • Pittsboro, NC

We had a Build-on-Your-Own-Lot project done with Drees Homes in Raleigh NC. We'd rate Chuck F. (the marketing manager) and Jonathan N. (the builder) with 5 stars because of the huge efforts they made to address all issues before the closing, and also Rachel P. in the designer center who was very accommodating and we could feel she was genuinely willing to help us make best choices for our needs and did not push for the most expensive options. But for Drees Homes as a company, we could not give 5 starts because some upper management person was not reasonable and tried to bully us to close the ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

W Spring Showers Trl

  • Ethel M.
  • Verified HomeBuyer
  • September 08, 2024
  • Angier, NC

Overall satisfied with the buying experience, except that Drees should have been considerate with some changes during the construction phase. Was charged 1k for every change. We also got charged extra for the head walls instead of being included in the base price. The homeowners are also expecting tye builder and HOA to add more street lights and provide walkways in the neighborhood.

Drees Homes responded:
Ethel - While we are glad to hear you were happy with your home buying experience, we apologize that there were parts of the process that did not meet your expectations. Please know that Drees reserves the right to change specs as needed, and this was mentioned up front in your contract. Should you have any additional concerns, please feel free to contact your Customer Care Team so we can assist you. ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

A poor experience with semi-custom divison

  • Michael E. G.
  • Verified HomeBuyer
  • April 22, 2023
  • Chapel Hill, NC

Our review is for Drees on Your Lot, semi-custom homes. Regretfully we would not recommend them. Communication from our market manager and on-site contractor was vague at best. We were misinformed about a major structural change and ended up extremely dissatisfied with the configuration of our front stoop. We appealed to the company at different levels as we believe we were taken advantage of but they declined to remediate their mistake. Additionally, many of the interior finishes, namely carpentry, paint and carpet install were just plain poor workmanship.

Drees Homes responded:
Michael - Feedback from our homeowners is very important to us. Please know that we have shared your review with our Raleigh-area leadership team so that they are aware of your feedback. We look forward to meeting with your during your 90-Day Follow Up, however if you need anything in the meantime, please know that your Customer Care Representatives are available to assist you. ...

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Poor Builder Quality and workmanship

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Holly Springs, NC

Very poor quality of the grading, landscape, they cut the trees in my lot but not removed the stumps, Too much noise from 2nd and 3rd floor below the carpet, it looks like below the carper ceiling not installed properly(20% area) making more noise, carpet nails not installed properly hurt you while walking, have to wait 90 days to fix some of these issues, poor quality of the painting work, wrong colors installed on ceiling, Instead of fixing and improving the quality they just talk normal buzz word as per the code. Its not worth for the amount we paid and services. One last thing ...

Drees Homes responded:
Hello - please know we take reviews from our homeowners very seriously, and we have shared your comments with our Raleigh-area leadership team so that they are aware of your feedback. Our Customer Care Team is always happy to help you with specific issues you may have. dreeshomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Drees cares more about the sale and closing than the problems that exist during the home closing? It would be nice to really take care of the items that need repair?

  • Walter H. S.
  • Verified HomeBuyer
  • September 18, 2024
  • Wake Forest, NC

We have had several problems that are not fixed, like water pressure is so low that we can use only one shower at a time. Or watering the yard, we can water either the front yard or back yard not both. If a dishwasher or washer is running we cannot flush the toilet??? Bathroom fixture falling apart, window seal not installed properly, door threshold not installed properly, dishwasher needed a new motor already, oven needed work to heat up. Plus more items??? In our first month and still not repaired? Grass and bushes are dead even tho with watering as much as possible. A landscaper said the ...

Drees Homes responded:
Walter - Thank you for taking the time to share your feedback with us, as it helps us improve our processes for all of our homeowners. Please know we have escalated your review to our Raleigh-area leadership team, so that our Customer Care Manager is aware of your concerns. Please know our Customer Care Team is working as quickly as possible to rectifying the concerns you have mentioned. Should you need anything in the future, please reach out to us at RaleighCustomerCare@dreeshomes.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1