- New homes
- Drees Homes
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- Raleigh-Durham-Chapel Hill, NC
Drees Homes Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Drees Homes.
Read all 52 verified reviews from homeowners that built a new home with Drees Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Drees Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Homes in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Drees cares more about the sale and closing than the problems that exist during the home closing? It would be nice to really take care of the items that need repair?
- Walter S.
- Verified HomeBuyer
- September 18, 2024
- Wake Forest, NC
We have had several problems that are not fixed, like water pressure is so low that we can use only one shower at a time. Or watering the yard, we can water either the front yard or back yard not both. If a dishwasher or washer is running we cannot flush the toilet??? Bathroom fixture falling apart, window seal not installed properly, door threshold not installed properly, dishwasher needed a new motor already, oven needed work to heat up. Plus more items??? In our first month and still not repaired? Grass and bushes are dead even tho with watering as much as possible. A landscaper said the ...
Drees Homes responded:
Walter - Thank you for taking the time to share your feedback with us, as it helps us improve our processes for all of our homeowners. Please know we have escalated your review to our Raleigh-area leadership team, so that our Customer Care Manager is aware of your concerns. Please know our Customer Care Team is working as quickly as possible to rectifying the concerns you have mentioned. Should you need anything in the future, please reach out to us at RaleighCustomerCare@dreeshomes.com. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor Builder Quality and workmanship
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Holly Springs, NC
Very poor quality of the grading, landscape, they cut the trees in my lot but not removed the stumps, Too much noise from 2nd and 3rd floor below the carpet, it looks like below the carper ceiling not installed properly(20% area) making more noise, carpet nails not installed properly hurt you while walking, have to wait 90 days to fix some of these issues, poor quality of the painting work, wrong colors installed on ceiling, Instead of fixing and improving the quality they just talk normal buzz word as per the code. Its not worth for the amount we paid and services. One last thing ...
Drees Homes responded:
Hello - please know we take reviews from our homeowners very seriously, and we have shared your comments with our Raleigh-area leadership team so that they are aware of your feedback. Our Customer Care Team is always happy to help you with specific issues you may have.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
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