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- Cincinnati, OH
Drees Homes Reviews in Cincinnati, OH
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What Cincinnati Homeowners Have to Say About Drees Homes.
Read all 166 verified reviews from homeowners that built a new home with Drees Homes in the Cincinnati area. Cincinnati homeowners have rated Drees Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Homes in Cincinnati Area
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Customer Reviews
Drees Homes - Waiting for 3 months for a repair to squeaky subfloor in upstairs
- Brian David L.
- Verified HomeBuyer
- October 13, 2021
- Union, KY
Waiting for 3 months for a repair to squeaky subfloor in upstairs hallway.
Drees Homes responded:
Brian - Please know our Customer Care team is always happy to connect with you. Please feel free to reach out to Customer Care directly at 859-578-4282.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 1
We have had a good experience
- Michaela Noelle H.
- Verified HomeBuyer
- July 22, 2024
- Batavia, OH
We have had a good experience just some issues with water leaking and haven’t had as much help with that as we should have for a 3 month old house.
Drees Homes responded:
Michaela - Thank you for taking the time to share your feedback with us. Please know we have shared your review with our Cincinnati-area leadership team. Additionally, if you are still experiencing issues, please reach out to your Customer Care Team so that we can assist you as quickly as possible. ...
Total Score 5
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
Nelson
- Nelson R.
- Verified HomeBuyer
- January 12, 2023
- Union, KY
Everyone was very pleasant and helpful.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Drees Homes - Pretty nice home buying experience and I am happy with the home
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- Alexandria, KY
Pretty nice home buying experience and I am happy with the home
Drees Homes responded:
Hello - We're happy to hear you love your new Drees home, and we wish you all the best as you begin this next chapter! Thank you for taking the time to leave us a review.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
95% Great; 5% Improvement
- Bharat K.
- Verified HomeBuyer
- September 07, 2024
- Fort Thomas, KY
We have already submitted a very detailed review to Drees Homes. In a nutshell, we love the construction, the process, the communication from Nick; the house is solidly built and there are hardly any issues (cosmetic issues will pop up but no construction issues). Beverly did well at the design center. For most part, Kristi in sales did well as well. Tammy and John in customer-care are on top of all of our needs. Financing process was smooth; the execution was horrible. Few areas where things should improve: 1. We had requested for dual-zone dual-HVAC system. We were told flat-out ...
Drees Homes responded:
Bharat - While we are glad to hear you love your home, we appreciate you sharing this feedback with us, as it helps us improve the home building experience for all of our customers. We have shared your review with our leadership teams from both First Equity Mortgage and the Northern Kentucky division so that they are aware of your feedback. Please know that our Customer Care Team is always available to assist you, should you have any specific needs as you settle into your home. ...
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Drees Review
- Remal C.
- Verified HomeBuyer
- December 11, 2023
- Independence, KY
Beautiful Market Home we purchased. If we had time we would have built but overall the house is great. Market Homes have some TLC that has to occur once you get into the home and notice things we are hopeful at our check in they will be making things right.
Drees Homes responded:
Remal - Thank you for taking the time to write us a review. We're so glad to hear you love your market home! Please know that we have shared your review with our Northern Kentucky team so that they are aware that you have noticed some items that may need attention.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Trustable and reliable builder
- Sasidhar Mukherjee D.
- Verified HomeBuyer
- September 19, 2022
- Mason, OH
Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Drees Homes - Overall we are very happy.
- Thomas Francis N.
- Verified HomeBuyer
- September 06, 2022
- Hebron, KY
Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The highlight was working with Greg, Patrick, Barry and Brandi. All professional and thorough.
- Mark K.
- Verified HomeBuyer
- January 16, 2024
- CINCINNATI, OH
The process was fairly smooth but did not like using First Equity. I thought Peggy was short and rude at times and made the experience less than pleasant. The house itself is nice and the customer service is outstanding. I would refer a friend if they decided to build a home. Like every investment a partnership must be formed.
Drees Homes responded:
Mark - While we are thrilled to hear the home building process was seamless, we sincerely apologize that your First Equity Mortgage experience fell short of your expectations. Please know that we pride ourselves on providing exceptional customer service in every facet of the home building process, and we have shared your review with First Equity Mortgage leadership so that they are aware of your feedback. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Expectations Met
- Kelvin W.
- Verified HomeBuyer
- August 06, 2023
- Hamilton, OH
The quality of the construction of my new home surpassed my expectations. From the beginning of the process everything was smooth and in order, towards the end the responsiveness to questions slacked off. Overall I am impressed with Dree's.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Drees Condo Build in Batavia
- Michael J.
- Verified HomeBuyer
- April 18, 2023
- BATAVIA, OH
Debra was great and answered all our questions during the purchase process. Really felt that she was working to insure we were getting what we wanted. During the build Mike was always available and communicated weekly. He addressed any issues the best he could within Drees guidelines. I feel Drees could have fine tuned the selection process and added a couple additional options.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Homeowner
- Justine L.
- Verified HomeBuyer
- January 25, 2023
- Union, KY
Great sales rep, construction colleagues, overall good experience
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Drees Homes - We were happy with the building experience overall.
- Ryan S. F.
- Verified HomeBuyer
- August 03, 2022
- LEBANON, OH
We were happy with the building experience overall. Positives are quality and build process. Some opportunity on time frame promised vs delivered, Issues with the lot lines vs what was actually presented.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Drees Homes - Drees has been great to work with on all fronts.
- Joseph M. H.
- Verified HomeBuyer
- October 19, 2021
- Mason, OH
Drees has been great to work with on all fronts. I have had some issues with their contractors lack of attention to detail. But Drees is taking care of most of them.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Drees Homes - Overall, the experience was great!
- Beth M.
- Verified HomeBuyer
- September 22, 2021
- Cincinnati, OH
Overall, the experience was great! Drees was always very responsive and quick to address our issues.
Drees Homes responded:
Beth - We're so happy to hear you had a wonderful experience building your home with us! Thank you for sharing your feedback. We wish you all the best!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Loving our new home
- Jaime Lynn R.
- Verified HomeBuyer
- October 02, 2024
- Alexandria, KY
Overall we are very happy with our new home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Design help strong - helpful sales people
- Thomas F.
- Verified HomeBuyer
- March 13, 2024
- Erlanger, KY
Everything went well - only question quality of some materials used
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Mike
- David W.
- Verified HomeBuyer
- August 09, 2023
- BATAVIA, OH
Mike was responsive to concerns. The deck as sublet and of lower quality and the reason for the overall 4 stars. I noted that on my prior review but no one contacted us.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
My experience with the Construction Foreman was excellent.
- Michael R M.
- Verified HomeBuyer
- January 24, 2023
- Alexandria, KY
Don't assume the Sales Agent has covered all of your options. Investigate other homes of your model selection. This is also true with the closing agent. their job is to move through the closing quickly because their revenue is depended on how many closings they complete. The one lesson I learned (again) Buyer Beware!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Carolyn was very prompt to return my calls.
- Conni M.
- Verified HomeBuyer
- September 28, 2021
- Walton, KY
I like the area. Drees employees take their job very seriouly.
Drees Homes responded:
Conni - We're so glad to hear Carolyn was so responsive. Our team is committed to taking care of our homeowners! Thank you for taking the time to share this feedback with us.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Drees Homes - The personnel we have met have been very professional and knowledgeable.
- Robert P.
- Verified HomeBuyer
- September 21, 2021
- Alexandria, KY
The personnel we have met have been very professional and knowledgeable.
Drees Homes responded:
Robert - Thank you for taking the time to share your feedback with us! We're so glad to hear our team has been such a great resource for you. Congratulations on your new Drees home!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Experience with the builder was OK
- The Thomas G & Beveraly A B.
- Verified HomeBuyer
- April 03, 2024
- BATAVIA, OH
Condition of home exterior could have been better. Noise level of heat pump in the owners bedroom is unacceptable.
Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us, as it helps us improve the home building experience. If you have not done so already, please feel free to reach out to your Customer Care Team so that we may assist you with any concerns you might have.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
All employees of Drees were very nice to work with, especially Nick!
- Glenn H.
- Verified HomeBuyer
- December 20, 2023
- ALEXANDRIA, KY
The work was very satisfactory. Sometimes the worksite could have been better kept.
Drees Homes responded:
Glenn - We're thrilled to hear Nick was such an excellent resource for you throughout your home building journey. Thank you for sharing your experience with us. We wish you all the best in your new Drees home!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Tom was great to work with
- Mark A.
- Verified HomeBuyer
- November 22, 2022
- Walton, KY
Good to work with
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Thank you
- Cami L C.
- Verified HomeBuyer
- September 27, 2022
- Independence, KY
I would like to recognize Nick J for his responsiveness to any issues I’ve had to call about. He’s fixed them quickly and efficiently. I would also like to send a big thank you to Neil for his quick response to any indoor issues. He has been a pleasure to work with
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
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