Drees Homes Reviews in Cleveland, OH

The team that got me in here was excellent. They worked so hard to make sure I could get in according to the timeframe that works for me. Not one element of quality was sacrificed. One of the small concerns I’ve had has been addressed immediately. I couldn’t be more happy. The reason why you did not get a five on quality and workmanship was because the cabinets that you sell with these half million dollar houses are junk. And the light fixture to sell cost $120 at Lowe’s. I think that’s shameful. Otherwise I can’t complain about anything here.

Great experience from start to finish! I was looking to downsize and new build in a nice area, with very little time to finalize. Kelly and Andy made the whole process simple, stress-free and fun!

We are second time home builders with Drees. We highly recommend Drees for anyone looking to build their dream home. From first introduction, exploring options, picking the perfect location to build, selecting a home to build that met our needs, selecting options and throughout the entire building process..,,we cannot say enough about all of the staff!! Everyone was very knowledgeable, thorough and hands on helpful to make this a stress free experience. We only chose to leave our first build Drees home to downsize, We’ll quality build!!!

For the most part, it was a great experience.

Great experience for the third time!

I bought this house once it was built. We were impressed with the upgrades and craftsmanship.

The builder was on-site everyday and very responsive to our needs. We were on a deadline and he delivered even during some of the most difficult times. I deducted one star for the workmanship and I feel this is directly related to the pandemic. It is so difficult to find labor right now and this led to a slight decrease in the quality of the final finishes. These were easily corrected though after we moved in. The workers doing the initial framing and structural build of the home were fantastic. Very pleased with the Drees Team!

I don't regret choosing Drees. My home was build in 4 months and delivered ahead of the schedule with high quality workmanship. Each detail was neat, well done and specious. My PM was kind knowledgeable and thoughtful compared to other competitors we visited who seem to mass produce homes and careless about the customer and thier experience. Great job.

My wife and I spent 2 years looking at various builders and communities in NE Ohio and are very happy we went with Drees. The communications between our salesperson, design center consultant was quick as any issues came up. We looked at small custom builders as well as the very large national names. Drees is a good hybrid of both. They had more customization options than any of the national names and were also willing to work with you on options that were non-standard. The quality of the materials and available options were more than adequate. They broke ground in December, and we moved in the following April. There were no delay issues and work moved along very quick. There were some minor issues that were annoying but the speed at which they responded to correct was excellent. We lived an hour and a half away and weren't not able to be onsite as often as we wanted (or needed). This probably would have prevented some of the minor issues from happening but overall, we feel we made the right decision in choosing Drees. ... More

The entire process from visiting models through option and feature selection, all the way to final walk through and move in has been well planned and executed. The entire Drees team has been very responsive and supportive.

Drees Homes did a great job building our home. With supply chain shortages they explored every option to get our house built in teh time that was promised and at teh price we were told. Debbie and Kris were great to work with and I highly recommend building with Drees.

Everything has been good except slow taking care of a few problems

Very quick to respond and fix issues

All in all, a good experience.

I've learned not to trust a builder; especially when they continue to tell you to trust the process and I promise over and over again. Way too many issues that should have been taken care of before closing, and three months into it are still not taken care of. I could keep going but the title speaks for itself.

We’ve built multiple new homes as well as purchased market homes. Drees does a nice job, but like any builder you need to co-manage the process, trust, but verify.

Did a great job.

Good buying experience and quality

Our project manager, Matt was great. Any workmanship issues were scheduled and corrected promptly with the exception of a concrete issue. The floor plan works exactly as we wanted based on our ability to customize with DOYL. Thanks George. Not cheap with upgrades and lot improvement charges, but the overall value of the home is good. It immediately appraised above the purchase price. Very happy with the house and lot.

Overall satisfied. Their quality audit process ensures typical building issues get resolved.

Overall the building experience was good with the builder and this was primarily because of the people we worked with at the sales office, Debbie Meyers, the design center, Amanda Keefer, the builder rep, Kris Klein initially and then Anthony Lombardo later. They were all very helpful and made the building process very easy. The main complaint I have with Drees is that corporate market themselves as a "custom builder" and this is very deceptive. I have built two other homes with true custom builders and the reason I disagree with their labeling themselves custom builder is the very limited choices you have and the restricted means of selecting and buying all elements of what goes into the home. They restrict you to use only their suppliers for everything that goes into the home and you have to almost fight with them to let you go outside their supply chain to get what you want if their suppliers don't have what you are looking for. I imagine the main reason for this is that they gain monetarily from you using their suppliers. If you have never built a home before with a custom builder, you would probably not know the difference, but Drees is not a true "custom builder". Overall I am satisfied with the home but allowing more latitude in using some of my own suppliers would have made the experience better. I did go out and get appliances separately because I could not get what I wanted, ie, black stainless finish appliance thru their supplier. The credit I received for this was ridiculous. For all appliances, except for the microwave, they gave me a $1300 credit on all appliances. You can't even buy a refrigerator for this amount of money. Typical greedy corporate practices. ... More

They will change your options without informing you and pretend nothing happened. Then when you ask to have fix or changed is when the story starts getting super uncomfortable.

The overall experience with Drees was great. It has been 20 years since we built our last home and my expectations were high and I was probable setting myself up for a frustrating experience. Drees made the process easy every step of the way. I was very hands on during the building process and found the trades too be less than stellar. I am not sure if was related to Covid, the economic down turn or simply lack of craftsmanship. Matt (Project Manager) kept a tight lead on the trades to ensure a quality build. Matt and Amanda were the best partners to have on our side.

Overall it was extremely pleasant until the end with a variety of issues that needed to be completed prior to close, a few needed to be done two or three times to bring it to a satisfactory level. Our contractor was responsive but the business and customer support definitely was less than ideal. And the preferred lender to which Drees has equity shares/operates separately from construction was very unreliable, resulting in confusion and extreme frustration as “good to close” was definitely fluid and difficult at best. Overall it is a beautiful home and no new construction is perfect and as long as they stick to their word of addressing issues I would say they are overall a great choice in the large scale/custom home market. ... More

Be ready to keep drees organized and on task. Somewhat stressful process. Love our home but a long road getting here and still open issues.