Drees Homes Reviews

Our experience with dress, Jeff and Kenton specifically, was amazing. Jeff kept a us up to date every step of the way. His knowledge and experience shined! Jeff never hesitates to answer our questions; even after we have moved it! Would not hesitate to work with Jeff and Kenton again.

My wife and I spent 2 years looking at various builders and communities in NE Ohio and are very happy we went with Drees. The communications between our salesperson, design center consultant was quick as any issues came up. We looked at small custom builders as well as the very large national names. Drees is a good hybrid of both. They had more customization options than any of the national names and were also willing to work with you on options that were non-standard. The quality of the materials and available options were more than adequate. They broke ground in December, and we moved in the following April. There were no delay issues and work moved along very quick. There were some minor issues that were annoying but the speed at which they responded to correct was excellent. We lived an hour and a half away and weren't not able to be onsite as often as we wanted (or needed). This probably would have prevented some of the minor issues from happening but overall, we feel we made the right decision in choosing Drees. ... More

Great home in a great neighborhood.

We loved our experience building with Drees! They were kind, helpful, and responsive to our needs through all parts of the process. We are overall very happy with our home. After we moved in, we have had a few kinks that have needed to be worked out that we did not expect in a new home.

My husband and I built our Drees home with such ease. We were building from out of state and the process went smoothly. When issues were brought to our attention , they were quickly resolved. Our home is beautiful and Drees went above and beyond to make our house even more custom. Even after our final walkthrough, there were some items that still needed to be taken care of and are currently being handled after closing, they have been in constant touch and make their buyers feel heard. We appreciate buying a Drees home!

Great experience and good workmanship! Drees stands by their homes and cares about resolving any issues you may have!!!!!

Overall our experience with Drees was great, from sales to design and the actual build no matter how small our question was it was answered timely. The only suggested area for improvement was around financing and the interest rate lock. We were originally told we could lock the rate after we completed the design phase then it changed to once the foundation was poured (a couple months later). A reminder from Drees to lock the rate once the foundation was in would have been helpful. We didn’t act immediately and with the crazy market our interest rate was significantly higher than when we met originally. ... More

Takes long time to take care issues

So many times, you hear of all the nightmares with building a new house. Our process couldn't have gone smoother. Greg, our Market Manager and Keith, our builder, were fantastic to work with. They were responsive, caring and respected everything we needed and wanted in our home. We were given weekly updates and always got responses within hours when we reached out with a question or concern. I would highly recommend Drees to anyone looking to build.

The entire process from visiting models through option and feature selection, all the way to final walk through and move in has been well planned and executed. The entire Drees team has been very responsive and supportive.

From our sales experience through the build process, communication was excellent. When we had our walk through, the final build - especially fit and finish- our home exceeded our expectations!

Our home was clean and move in ready when we actually moved in. All items that were on our walk through were completed before we moved in. Others that we saw afterwards were completed as well in a timely manner. Our builder was available before we closed and afterwards, we have a number to call for customer service that was very responsive as well.

Mike, our Project Manager, is fantastic! He was honest, helpful and kept us informed every step of the way!

I would rate my overall experience with Drees as a 10. The reason for this rating is due to the professionalism, openness and genuine experience I have/had with everyone I have come in contact with. As a homeowner purchasing your first home and building it from the ground up, can be overwhelming on all fronts. As a builder, Drees truly made it less daunting and provide experience, knowledge and wisdom to overcome some issues and ensure we stayed on target for closing. The reason for the two four stars is due to follow through and details. As one who is detail orient it is hard to overlook some of the simple details that went undone and had to be redone or fixed. One might say that is a reflection on Drees because of the contractors they use, but I say it is the contractor as well. Drees could hire the best contractors out there, but they can't control who the contractor sends into your home (mine you they are not just contracted to your home especially when they are new builds) to do the work. They have been very attentive about making sure they come back out and make the corrections. With that, value is based on quality and workmanship. I love my Drees homes. The functionality and floorplan. It is my forever and dream home in spite of. Thank you Drees for your commitment and dedication to building a home that I don't just like, but love. ... More

We fell in love with the floor plan options, style and modern feel of Drees Homes. We felt the quality, plus the Customization and design options, filled our desire to building a home.

Great home buying experience! Extremely professional people at all levels and departments! We recommend Drees homes without hesitation!!

My experience has been wonderful. Great professionals were in every step of the construction of our house. Always willing to help. Thank you all very much for your great work.

The open floor plan is very good, comfortable, practical and modern. I loved that I could choose the colors, flooring and the kitchen cabinets package. The selling team was great, very professional and always responded in timely manner if I had any questions. The two months check was done professionally on time and the issues were fixed fast. Very happy with my purchase and would recommend Drees to others.. Thank you!

Overall, 4.5 stars. We were very lucky to have an incredible Market Manager, Designer, and Builder. Best in the business! Upper management for Drees falls short of listening to their team and understanding the real issues in the field and the customers concerns.

With any new home construction, we had small issues. And, we have had some very minor after close issues. The people at Drees from the on site manager to the warranty people have been there for us every step of the way.

Everyone on my Drees Home building team was Great. I was treated very well. The craftsmanship of my Home was second to none. The quality of materials used from my selections are excellent..

All in all, the building process was great. I enjoyed the opportunity to work with the builder and review building process unhindered which was great. The quality of the materials used was good and reputable Brands. The one thing I was disappointed in was the Quality of Craftmanship during the building process. A lot of mistakes and do overs that could have been avoided if there was a full-time superintendent during building process to review drawings and related structure to be sure work crew understood (in Spanish) the trade activities for the day. This would have prevented poor workmanship and mistakes in structure. Then as home progress into the finishing stages the placement of protective care over permeant fixtures, moldings, flooring, doors, cabinets, hardware to prevent damage and replacement of these items upon completion of home prior to final walk-through inspection. There were several times during the building process had I not been able to come on a day to day bases certain items would have been completed and then either modified (if possible) or tore up to be corrected; due to lack of communication and understanding of appropriate tasked trade. There were some trades that were very good at their skill; but these were few. Would I build again with Drees----YES; they provide a quality appealing home astatically outside as well as inside. Drees exterior options and interior options provide the breadth and depth and flexibility of injecting custom items and changes outside and inside that personalize the home to us. thanks ... More

Had a good journey through out the build process

Overall, the home buying process was great. The Market Manager was very helpful and insightful. The Building Manager was very helpful and responded in a timely manner. The quality of workmanship should be reviewed during the home building process in a more frequent way.

All of the people we worked with were very good, professional and responsive to us. David, in sales, and Michael, the construction supervisor, were excellent. The house turned out beautiful and completed timely. There was no pressure in the buying process or selection of items. Their showroom is great.