Skip main navigation

Drees Homes Reviews

What Homeowners Have to Say About Drees Homes.

Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 459 homeowner reviews to learn why they are the right team to build your new home.

Drees Homes

has 4.2 out of 5 stars in All Areas

459 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4

Responsiveness 4

Customer Reviews

Andy and Larry were great!

  • Shawn M.
  • Verified HomeBuyer
  • December 29, 2022
  • Columbia Station, OH

Very quick to respond and fix issues

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Overall experience was good except for few minor issues.

  • Suriyakanthan P.
  • Verified HomeBuyer
  • September 20, 2022
  • Union, KY

Lawn maintenance was not good as need to reseed the backyard lawn within one month after moving in. There are medium size rocks and two very big sized rocks in the backyard.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Craftsmanship

  • Donavon E J.
  • Verified HomeBuyer
  • July 12, 2022
  • Walton, KY

Wish they would have paid a little more attention to detail . Especially for the coast . But overall I’m happy .

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Drees Homes - I am concerned about drop off from porch to patio which is dangerous

  • Patricia Ann K.
  • Verified HomeBuyer
  • August 10, 2021
  • Union, KY

I am concerned about drop off from porch to patio which is dangerous but manager tells me it is up to code also no handrail by existing step that was untreated also dangerous

Drees Homes responded:
Patricia - We are so glad to hear you're impressed with the workmanship of your Drees home! Thank you for taking the time to leave us feedback. We value your input! dreeshomes

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

On the fence

  • Mark Raymond C.
  • Verified HomeBuyer
  • March 13, 2024
  • Walton, KY

I have so much love for our new home but there are things. That the builder did or missed that now that I’m living in the home just make me feel the value for every dollar spent is not equal. The paint quality absolutely stinks I’ve only been in the home 2 months and it’s terrible everywhere. If you have kids it’s going to suck. So I’m aware that after drywall touch up I’m stuck paying to repaint with better paint. The electrical work is absolutely terrible I’m finishing a room downstairs myself as I have the skill set and I work in electrical utility. They literally rammed all the electrical ...

Drees Homes responded:
Mark - While we're thrilled to hear you love your home, please know that we take comments about quality very seriously. We have shared your review with our Northern Kentucky area leadership team so that they are aware of your feedback. Additionally, please know that our Customer Care Team is always available to assist you; please reach out via phone or email if you have any concerns. ...

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 4

Mr

  • Tony M.
  • Verified HomeBuyer
  • June 21, 2023
  • Fortville, IN

The buying process was a breeze with Drees We are still working thru some issues at day 50

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Good overall experience. Would build again with Drees.

  • Jerad M.
  • Verified HomeBuyer
  • December 29, 2022
  • Valley City, OH

All in all, a good experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

GREAT EXPERIENCE

  • Samuel B.
  • Verified HomeBuyer
  • October 20, 2022
  • Stafford, VA

We had a great experience costing on our new home. Kevin and Sean are the best. Very responsive and superb customer service,

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

My home experience

  • Fred A.
  • Verified HomeBuyer
  • August 17, 2022
  • Saint Augustine, FL

I think buying my home with Drees was a great experience. This is my third home with 3 different builders, overall this has been the best experience. The only issue I had was with timeliness of repairs, I have been in my hoe for about 2 months, and still have red and blue tags.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Home Design process is awesome. Some of the team members go above and beyond to help.

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2023
  • Frederick, MD

We can design the house the way we want and the house is part of a community. The process of designing the house is awesome. If we have a idea they will help us to build that.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Happy Owner

  • Tonja J.
  • Verified HomeBuyer
  • April 13, 2023
  • DUMFRIES, VA

Brooke and Aaron made this entire process a great experience.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Home review

  • Ronald N.
  • Verified HomeBuyer
  • March 14, 2023
  • Alexandria, KY

The purchase of the home was good. Drees needs better quality review in the building process. They should listen to their Builders, when they have problems with the contractors. Need better contractors to do better workmanship

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 3

Drees Homes - Waiting for 3 months for a repair to squeaky subfloor in upstairs

  • Brian David L.
  • Verified HomeBuyer
  • October 13, 2021
  • Union, KY

Waiting for 3 months for a repair to squeaky subfloor in upstairs hallway.

Drees Homes responded:
Brian - Please know our Customer Care team is always happy to connect with you. Please feel free to reach out to Customer Care directly at 859-578-4282. dreeshomes

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 1

We have had a good experience

  • Michaela Noelle H.
  • Verified HomeBuyer
  • July 22, 2024
  • Batavia, OH

We have had a good experience just some issues with water leaking and haven’t had as much help with that as we should have for a 3 month old house.

Drees Homes responded:
Michaela - Thank you for taking the time to share your feedback with us. Please know we have shared your review with our Cincinnati-area leadership team. Additionally, if you are still experiencing issues, please reach out to your Customer Care Team so that we can assist you as quickly as possible. ...

Total Score 5


Quality 2

Trustworthiness 4

Value 4

Responsiveness 2

If You Don't Have Anything Nice to Say; Don't Say It At All

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2024
  • Columbia Station, OH

I've learned not to trust a builder; especially when they continue to tell you to trust the process and I promise over and over again. Way too many issues that should have been taken care of before closing, and three months into it are still not taken care of. I could keep going but the title speaks for itself.

Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us, as customer satisfaction and quality are of utmost importance to us. We have shared your review with our Cleveland-area leadership team, and it is our understanding that our Customer Care Team is committed to working with you on all of your warrantable concerns. Should you need anything in the interim, please feel free to contact your Customer Care Team by phone or email. ...

Total Score 5


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

Horrible experience!

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Thompsons Station, TN

Quality is subpar to say the least. Aesthetically the house is beautiful until you get into the details. Oversight on issues is non-existent and there’s no follow through. I would never recommend a Drees home.

Drees Homes responded:
Hello - Please know we take customer comments like this very seriously, and we have shared your review with our Nashville-area leadership team so that they are aware of your feedback. dreeshomes

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Dream experience!

  • Chatara W.
  • Verified HomeBuyer
  • May 13, 2024
  • Middleburg, FL

This has been an amazing experience. Like every journey, there are challenges, but we were assisted and reassured along every step of the way. We are grateful for our Drees home.

Drees Homes responded:
Chatara - Thank you for taking the time to share your feedback with us! We are so happy to hear our team helped make the process easy and enjoyable. We wish you all the best as you settle into your new home, congratulations! dreeshomes

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great People Involved in the Overall Process

  • Alex B.
  • Verified HomeBuyer
  • July 25, 2024
  • Westfield, IN

My wife and I selected Drees as we were able to do some customizations to the plan. The people throughout the entire process were very helpful and responsive. The only thing that could have been improved was that they were building several homes at the same time and while they did a fantastic job addressing small build/follow up concerns at the end of the process (resolved them all), many could have been addressed during the build effort itself. I would recommend Drees to others. We love our new home.

Drees Homes responded:
Alex - Thank you for taking the time to share your feedback with us. We pride ourselves on making custom homes easy, so we are glad to hear we met your expectations with ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Electrical, AC and Plumbing Crisis averted by great Customer Care.

  • Cory E.
  • Verified HomeBuyer
  • September 11, 2023
  • Middleburg, FL

When we moved in we were elated at the prospect of peace and quiet in our beautiful home. I am a very handy man and probably would have been a carpenter if it weren't for my nagging back injury suffered many years ago. My wife and our college age son moved in and immediately we had a problem with hot water heater the Drees team went into action getting a plumber out to chg the all of the heating elements. The sudden and serious AC partial failure in the midst of one of the hottest summers on record was approached with poise and professionalism by again the Drees team (Customer service ...

Drees Homes responded:
Cory - We are thrilled to hear our Customer Care Team helped resolve any issues you might have had. Please feel free to contact your Customer Care Representative if there is anything we can do to help you in the future. Thank you for taking the time to share this feedback with us. dreeshomes

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Drees home buying experience

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2023
  • Saint Augustine, FL

We liked the experience all the way from booking the home to completion. We are impressed by the constant communication about the home construction progress and delivery related issues or concerns. The quality of the construction is good and surely can be better on finishing touches.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nelson

  • Nelson R.
  • Verified HomeBuyer
  • January 12, 2023
  • Union, KY

Everyone was very pleasant and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

It was good but it wasn't outstanding

  • Evelyn O.
  • Verified HomeBuyer
  • December 05, 2022
  • Franklin, TN

I liked the overall experience. It was delayed three months and that became a problem because we had sold our house and we were living in a short term rental. Had we known that it would take 3 months longer, we would have rented for long term. The drywall and paint have been a problem. We used to build custom homes and I think the drywall and paint sub contractors were average and not good. They have had a lot of bad spots to repair. The stairs all have to be re-stained because the cleaners from the paint company left there towels all over the stairs while cleaning the rod iron spindles ...

Drees Homes responded:
Evelyn - Thank you for taking the time to share your feedback with us. Unprecedented demand for new homes - coupled with supply chain issues - has created unforeseen conditions for the home building industry. We are working vigorously with our suppliers to try to minimize delays as much as possible. We have shared your review with our Nashville-area leadership team so that they are aware of your feedback on delays, as well as your feedback on paint and drywall. Please know we are always looking for ways to enhance the home building experience and that our Customer Care Team is available to assist you if you need anything else. ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Drees Homes - We love our new home!

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2022
  • Willow Spring, NC

We love our new home! We will definitely recommend Drees

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Drees Homes - Pretty nice home buying experience and I am happy with the home

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2021
  • Alexandria, KY

Pretty nice home buying experience and I am happy with the home

Drees Homes responded:
Hello - We're happy to hear you love your new Drees home, and we wish you all the best as you begin this next chapter! Thank you for taking the time to leave us a review. dreeshomes

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

95% Great; 5% Improvement

  • Bharat K.
  • Verified HomeBuyer
  • September 07, 2024
  • Fort Thomas, KY

We have already submitted a very detailed review to Drees Homes. In a nutshell, we love the construction, the process, the communication from Nick; the house is solidly built and there are hardly any issues (cosmetic issues will pop up but no construction issues). Beverly did well at the design center. For most part, Kristi in sales did well as well. Tammy and John in customer-care are on top of all of our needs. Financing process was smooth; the execution was horrible. Few areas where things should improve: 1. We had requested for dual-zone dual-HVAC system. We were told flat-out ...

Drees Homes responded:
Bharat - While we are glad to hear you love your home, we appreciate you sharing this feedback with us, as it helps us improve the home building experience for all of our customers. We have shared your review with our leadership teams from both First Equity Mortgage and the Northern Kentucky division so that they are aware of your feedback. Please know that our Customer Care Team is always available to assist you, should you have any specific needs as you settle into your home. ...

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5