Drees Homes Reviews

I've learned not to trust a builder; especially when they continue to tell you to trust the process and I promise over and over again. Way too many issues that should have been taken care of before closing, and three months into it are still not taken care of. I could keep going but the title speaks for itself.

Quality is subpar to say the least. Aesthetically the house is beautiful until you get into the details. Oversight on issues is non-existent and there’s no follow through. I would never recommend a Drees home.

This has been an amazing experience. Like every journey, there are challenges, but we were assisted and reassured along every step of the way. We are grateful for our Drees home.

My wife and I selected Drees as we were able to do some customizations to the plan. The people throughout the entire process were very helpful and responsive. The only thing that could have been improved was that they were building several homes at the same time and while they did a fantastic job addressing small build/follow up concerns at the end of the process (resolved them all), many could have been addressed during the build effort itself. I would recommend Drees to others. We love our new home.

When we moved in we were elated at the prospect of peace and quiet in our beautiful home. I am a very handy man and probably would have been a carpenter if it weren't for my nagging back injury suffered many years ago. My wife and our college age son moved in and immediately we had a problem with hot water heater the Drees team went into action getting a plumber out to chg the all of the heating elements. The sudden and serious AC partial failure in the midst of one of the hottest summers on record was approached with poise and professionalism by again the Drees team (Customer service professional and her Supervisor) They made sure AC company came out until we were somewhat cooled. Overall the TEAM has salvaged what started as a nightmare and has made it beautiful dream. ... More

We liked the experience all the way from booking the home to completion. We are impressed by the constant communication about the home construction progress and delivery related issues or concerns. The quality of the construction is good and surely can be better on finishing touches.

Everyone was very pleasant and helpful.

I liked the overall experience. It was delayed three months and that became a problem because we had sold our house and we were living in a short term rental. Had we known that it would take 3 months longer, we would have rented for long term. The drywall and paint have been a problem. We used to build custom homes and I think the drywall and paint sub contractors were average and not good. They have had a lot of bad spots to repair. The stairs all have to be re-stained because the cleaners from the paint company left there towels all over the stairs while cleaning the rod iron spindles on the handrail because there was paint all over them, and they took the finish off the stair treads. Duh. Anyway, it could have been better quality for sure. The paint is coming off the exterior doors and its only been two months. ... More

We love our new home! We will definitely recommend Drees

Pretty nice home buying experience and I am happy with the home

Great follow up process after purchase

We have already submitted a very detailed review to Drees Homes. In a nutshell, we love the construction, the process, the communication from Nick; the house is solidly built and there are hardly any issues (cosmetic issues will pop up but no construction issues). Beverly did well at the design center. For most part, Kristi in sales did well as well. Tammy and John in customer-care are on top of all of our needs. Financing process was smooth; the execution was horrible. Few areas where things should improve: 1. We had requested for dual-zone dual-HVAC system. We were told flat-out that Drees does not offer that option. We were sold a dual-zone single-HVAC solution. Nearing the end of construction, we saw the house across the street was installed with dual-zone dual-HVAC system. We were blatantly misled and sold what sales wanted to sell. 2. In addition to the Design Center options, let us know we can purchase items from outside vendors (Menards, Home Depot, Floor/Tile shops, etc.) and give us allowances so we can truly make this our home with items that were more relatable to us. 3. Steve at 1st Equity did well during the process. Unfortunately, FEM did not manage its partner Huntington Bank well and we had one of the worst experiences EVER on closing day. Choose better, more reliable partners. 4. Lay out the process of the closing day as it is an important day for Drees and buyers. We had people walking in/out of the room without introductions or why they were there, including whom or what they represented. Few fixes and Drees will provide a solid experience! ... More

We’ve built multiple new homes as well as purchased market homes. Drees does a nice job, but like any builder you need to co-manage the process, trust, but verify.

We had a few issues, but they always said, "We'll do the right thing." And they always did. Great home and loved the experience.

Beautiful Market Home we purchased. If we had time we would have built but overall the house is great. Market Homes have some TLC that has to occur once you get into the home and notice things we are hopeful at our check in they will be making things right.

I really enjoyed working with the whole Drees team- a great buying experience

Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.

Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.

Drees offers a high quality home. The overall experience to build was not the horrible, but for the price of the home…there is definitely room for improvement. We love the completed work, although 2 months into the home (after closing) we are still waiting on a few minor things to be resolved.

When ever we had questions on anything regarding house, Charlie and Susan were on top of the issues and were able to resolve them quickly and efficiently.

Customer service was very high and they were quick to address/resolve issues or concerns. Some subs did not meet our workmanship quality expectations but probably same across the board with any home builder. In general though good quality materials and workmanship. Felt we paid a premium price and there was no negotiation. Granted materials had gone up a lot during pandemic but lumber dropped a lot early 2023 from all time highs and our timing was such that we felt some room should have been available. We feel it will be some time before we build any equity but that may be true of any new build these days. The value was probably fair for both parties. ... More

The process was fairly smooth but did not like using First Equity. I thought Peggy was short and rude at times and made the experience less than pleasant. The house itself is nice and the customer service is outstanding. I would refer a friend if they decided to build a home. Like every investment a partnership must be formed.

I was fortunate to working with a team of people who came together to get me into my home on my timeline. I have my 60 walk tomorrow. I only have a few items to be addressed.

Smooth process throughout. Interior design process was very collaborative

The quality of the construction of my new home surpassed my expectations. From the beginning of the process everything was smooth and in order, towards the end the responsiveness to questions slacked off. Overall I am impressed with Dree's.