Drees Homes Reviews

Pretty nice home buying experience and I am happy with the home

Our builder was great to work with. He kept us up to date on the progress during the build and addressed any questions or concerns we had in a very timely manner.

Staff are great. Quick to answer questions and fix concerns.

Great follow up process after purchase

We have already submitted a very detailed review to Drees Homes. In a nutshell, we love the construction, the process, the communication from Nick; the house is solidly built and there are hardly any issues (cosmetic issues will pop up but no construction issues). Beverly did well at the design center. For most part, Kristi in sales did well as well. Tammy and John in customer-care are on top of all of our needs. Financing process was smooth; the execution was horrible. Few areas where things should improve: 1. We had requested for dual-zone dual-HVAC system. We were told flat-out that Drees does not offer that option. We were sold a dual-zone single-HVAC solution. Nearing the end of construction, we saw the house across the street was installed with dual-zone dual-HVAC system. We were blatantly misled and sold what sales wanted to sell. 2. In addition to the Design Center options, let us know we can purchase items from outside vendors (Menards, Home Depot, Floor/Tile shops, etc.) and give us allowances so we can truly make this our home with items that were more relatable to us. 3. Steve at 1st Equity did well during the process. Unfortunately, FEM did not manage its partner Huntington Bank well and we had one of the worst experiences EVER on closing day. Choose better, more reliable partners. 4. Lay out the process of the closing day as it is an important day for Drees and buyers. We had people walking in/out of the room without introductions or why they were there, including whom or what they represented. Few fixes and Drees will provide a solid experience! ... More

We’ve built multiple new homes as well as purchased market homes. Drees does a nice job, but like any builder you need to co-manage the process, trust, but verify.

We had a few issues, but they always said, "We'll do the right thing." And they always did. Great home and loved the experience.

Beautiful Market Home we purchased. If we had time we would have built but overall the house is great. Market Homes have some TLC that has to occur once you get into the home and notice things we are hopeful at our check in they will be making things right.

I really enjoyed working with the whole Drees team- a great buying experience

Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.

Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.

Drees offers a high quality home. The overall experience to build was not the horrible, but for the price of the home…there is definitely room for improvement. We love the completed work, although 2 months into the home (after closing) we are still waiting on a few minor things to be resolved.

When ever we had questions on anything regarding house, Charlie and Susan were on top of the issues and were able to resolve them quickly and efficiently.

Customer service was very high and they were quick to address/resolve issues or concerns. Some subs did not meet our workmanship quality expectations but probably same across the board with any home builder. In general though good quality materials and workmanship. Felt we paid a premium price and there was no negotiation. Granted materials had gone up a lot during pandemic but lumber dropped a lot early 2023 from all time highs and our timing was such that we felt some room should have been available. We feel it will be some time before we build any equity but that may be true of any new build these days. The value was probably fair for both parties. ... More

The process was fairly smooth but did not like using First Equity. I thought Peggy was short and rude at times and made the experience less than pleasant. The house itself is nice and the customer service is outstanding. I would refer a friend if they decided to build a home. Like every investment a partnership must be formed.

I was fortunate to working with a team of people who came together to get me into my home on my timeline. I have my 60 walk tomorrow. I only have a few items to be addressed.

Smooth process throughout. Interior design process was very collaborative

The quality of the construction of my new home surpassed my expectations. From the beginning of the process everything was smooth and in order, towards the end the responsiveness to questions slacked off. Overall I am impressed with Dree's.

In today's world, we do not have a lot of "experienced" workers. With that said, the Drees team, Jack Towe, Heather, and Mitch, worked to the best of their ability to weed through issues and resolve them. I never felt that Drees Abandoned me. They are sticking with me to get the proper folks over here to finish the build to my satisfaction.

Debra was great and answered all our questions during the purchase process. Really felt that she was working to insure we were getting what we wanted. During the build Mike was always available and communicated weekly. He addressed any issues the best he could within Drees guidelines. I feel Drees could have fine tuned the selection process and added a couple additional options.

they were very responsive at the Model Home and helped out tons, the design center person didn't know about a lot of the options available, and since moving in we have had to change several thing already... Our 1st GC was horrible, but our 2nd one made up for him and more, great Guy! Workmanship, OK at Best, i did give them a 4, just because of the GC's responsiveness to issues. only been in the home 30 days, we already have had several nail pops, multiple issues with appliances, walls out of alinement, and overall shoddy subs doing the work for Drees. Wouldn't suggest Drees to anyone, unless they get their act together. ... More

Great sales rep, construction colleagues, overall good experience

Aaron is incredible l love the Christopher home only issue is the sound proofing. Brooke was helpful, available and informative.

Everything went well with the new home builder. Very happy and would highly recommend. Our superintendent Marc was very responsive and handled everything professionally and in a timely manner. Our only issue is that we’re still waiting to have our floors on the first floor replaced due to water damage in several areas. Hopefully we can get this resolved soon.

We were happy with the building experience overall. Positives are quality and build process. Some opportunity on time frame promised vs delivered, Issues with the lot lines vs what was actually presented.