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Drees Homes Reviews
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What Homeowners Have to Say About Drees Homes.
Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 580 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Excellent Builder To Work With
- Anonymous
- Verified HomeBuyer
- September 22, 2021
- WESTLAKE, OH
The builder was on-site everyday and very responsive to our needs. We were on a deadline and he delivered even during some of the most difficult times. I deducted one star for the workmanship and I feel this is directly related to the pandemic. It is so difficult to find labor right now and this led to a slight decrease in the quality of the final finishes. These were easily corrected though after we moved in. The workers doing the initial framing and structural build of the home were fantastic. Very pleased with the Drees Team!
Drees Homes responded:
Hello - We're so glad that our team was a great resource for you! Thank you for taking the time to share your feedback with us. All the best to you in your new Drees home!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Drees Homes - Everything has been good except slow taking care of a few problems
- Jonathan B.
- Verified HomeBuyer
- September 21, 2021
- Sheffield Lake, OH
Everything has been good except slow taking care of a few problems
Drees Homes responded:
Jonathan - Thank you for taking the time to write us a review! We have shared your message with our Cleveland-area leadership team, so that they are aware of your feedback.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Drees Homes - Great home buying experience!
- John P.
- Verified HomeBuyer
- September 08, 2021
- Alexandria, KY
Great home buying experience! Extremely professional people at all levels and departments! We recommend Drees homes without hesitation!!
Drees Homes responded:
John - Congratulations on your new Drees home! We are so glad to hear you had a wonderful experience building your home with us, and we wish you all the best as you begin this next chapter! Thank you for taking the time to leave us a review.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Drees Homes - My experience has been wonderful.
- Alejandro J. Borjas G.
- Verified HomeBuyer
- September 07, 2021
- Avon, IN
My experience has been wonderful. Great professionals were in every step of the construction of our house. Always willing to help. Thank you all very much for your great work.
Drees Homes responded:
Alejandro - Customer satisfaction is our top priority, and we're thrilled to hear we hit the mark with you! Thank you for taking the time to write us a review. We appreciate your feedback, and we wish you all the best in your Drees home!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
A great experience
- Anonymous
- Verified HomeBuyer
- August 31, 2021
- Loveland, OH
An excellent experience with the builder and a high quality product.
Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us! We are thrilled to hear you had such a wonderful experience building your home with us, and we wish you all the best as you begin this new chapter!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Like my condo a lot!
- Svitlana Vasilivna M.
- Verified HomeBuyer
- August 17, 2021
- Florence, KY
The open floor plan is very good, comfortable, practical and modern. I loved that I could choose the colors, flooring and the kitchen cabinets package. The selling team was great, very professional and always responded in timely manner if I had any questions. The two months check was done professionally on time and the issues were fixed fast. Very happy with my purchase and would recommend Drees to others.. Thank you!
Drees Homes responded:
Svitlana - Congratulations on your condo! We strive to make customization easy, so it's nice to hear you enjoyed making specific selections for your condo! Thank you for taking the time to leave us a review, we appreciate your feedback.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nice home design
- Heddy M.
- Verified HomeBuyer
- August 17, 2021
- Avon, IN
Laundry room door needed to be relocated to allow access to the washing machine. Drees very helpful but still waiting for the repair probably due to current shortage of workers.
Drees Homes responded:
Heddy - Thank you for taking the time to share your feedback with us. We are so glad to hear your team has been helpful, and we wish you all the best in your new Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Drees Homes - Overall great experience.
- Anonymous
- Verified HomeBuyer
- August 17, 2021
- Mason, OH
Overall great experience. But we felt like there's a disconnect between the salesperson and the design center specialist/package.
Drees Homes responded:
Hello - We're happy to hear you had a great experiencing building your home with us! We have passed your feedback along to our Cincinnati leadership team. Thank you for taking the time to leave us a review!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Responsiveness, trustworthy, helpful
- Jeffrey W L.
- Verified HomeBuyer
- August 17, 2021
- Alexandria, KY
Overall, 4.5 stars. We were very lucky to have an incredible Market Manager, Designer, and Builder. Best in the business! Upper management for Drees falls short of listening to their team and understanding the real issues in the field and the customers concerns.
Drees Homes responded:
Jeffrey - We're thrilled to hear our team was such a great resource for you! We have shared your feedback with our Northern Kentucky leadership team; thank you for leaving us a review!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Drees Homes - I am concerned about drop off from porch to patio which is dangerous
- Patricia Ann K.
- Verified HomeBuyer
- August 10, 2021
- Union, KY
I am concerned about drop off from porch to patio which is dangerous but manager tells me it is up to code also no handrail by existing step that was untreated also dangerous
Drees Homes responded:
Patricia - We are so glad to hear you're impressed with the workmanship of your Drees home! Thank you for taking the time to leave us feedback. We value your input!
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Highly recommend Drees
- Alicia A.
- Verified HomeBuyer
- August 10, 2021
- Holly Springs, NC
We are very pleased with our Drees experience. From sales, to building, to warranty, expectations were clear. Our many questions and issues were addressed quickly along the way. The home quality is superb, no complaints.
Drees Homes responded:
Alicia - Thank you for taking the time to write us a review and for sharing your feedback. We're so glad to hear you had a wonderful home building experience with us! Congratulations on your Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great after close follow up
- Cindy Hancock B.
- Verified HomeBuyer
- August 10, 2021
- Brentwood, TN
With any new home construction, we had small issues. And, we have had some very minor after close issues. The people at Drees from the on site manager to the warranty people have been there for us every step of the way.
Drees Homes responded:
Cindy - We’re so glad to hear you’ve had a positive experience building your home with us! We are here for you; don’t hesitate to reach out if we can help you with anything! Thank you for taking the time to leave us a review.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Treated Well, Disappointed in workmanship for price paid
- Lawrence K.
- Verified HomeBuyer
- March 05, 2025
- Union, KY
We were treated well by the Drees staff, just disappointed on the quality of the interior drywall work given the price of the home.
Drees Homes responded:
Lawrence - Thank you for sharing your feedback. We’re glad to hear that you had a positive experience with our team. We truly value your input regarding the interior drywall work, and we apologize that it didn’t meet your expectations. We will review your comments with our team, and if you’d like to discuss your concerns further, please don’t hesitate to reach out to us directly via your Customer Care Team. ...
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
We have had a good experience
- Michaela Noelle H.
- Verified HomeBuyer
- July 22, 2024
- Batavia, OH
We have had a good experience just some issues with water leaking and haven’t had as much help with that as we should have for a 3 month old house.
Drees Homes responded:
Michaela - Thank you for taking the time to share your feedback with us. Please know we have shared your review with our Cincinnati-area leadership team. Additionally, if you are still experiencing issues, please reach out to your Customer Care Team so that we can assist you as quickly as possible. ...
Total Score 5
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
On the fence
- Mark Raymond C.
- Verified HomeBuyer
- March 13, 2024
- Walton, KY
I have so much love for our new home but there are things. That the builder did or missed that now that I’m living in the home just make me feel the value for every dollar spent is not equal. The paint quality absolutely stinks I’ve only been in the home 2 months and it’s terrible everywhere. If you have kids it’s going to suck. So I’m aware that after drywall touch up I’m stuck paying to repaint with better paint. The electrical work is absolutely terrible I’m finishing a room downstairs myself as I have the skill set and I work in electrical utility. They literally rammed all the electrical ...
Drees Homes responded:
Mark - While we're thrilled to hear you love your home, please know that we take comments about quality very seriously. We have shared your review with our Northern Kentucky area leadership team so that they are aware of your feedback. Additionally, please know that our Customer Care Team is always available to assist you; please reach out via phone or email if you have any concerns. ...
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
If You Don't Have Anything Nice to Say; Don't Say It At All
- Anonymous
- Verified HomeBuyer
- February 19, 2024
- Columbia Station, OH
I've learned not to trust a builder; especially when they continue to tell you to trust the process and I promise over and over again. Way too many issues that should have been taken care of before closing, and three months into it are still not taken care of. I could keep going but the title speaks for itself.
Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us, as customer satisfaction and quality are of utmost importance to us. We have shared your review with our Cleveland-area leadership team, and it is our understanding that our Customer Care Team is committed to working with you on all of your warrantable concerns. Should you need anything in the interim, please feel free to contact your Customer Care Team by phone or email. ...
Total Score 5
Quality 2
Trustworthiness 2
Value 4
Responsiveness 4
Home Design process is awesome. Some of the team members go above and beyond to help.
- Anonymous
- Verified HomeBuyer
- October 30, 2023
- Frederick, MD
We can design the house the way we want and the house is part of a community. The process of designing the house is awesome. If we have a idea they will help us to build that.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Mr
- Tony M.
- Verified HomeBuyer
- June 21, 2023
- Fortville, IN
The buying process was a breeze with Drees We are still working thru some issues at day 50
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 3
Happy Owner
- Tonja J.
- Verified HomeBuyer
- April 13, 2023
- DUMFRIES, VA
Brooke and Aaron made this entire process a great experience.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Home review
- Ronald N.
- Verified HomeBuyer
- March 14, 2023
- Alexandria, KY
The purchase of the home was good. Drees needs better quality review in the building process. They should listen to their Builders, when they have problems with the contractors. Need better contractors to do better workmanship
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 3
Good overall experience. Would build again with Drees.
- Jerad M.
- Verified HomeBuyer
- December 29, 2022
- Valley City, OH
All in all, a good experience.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
GREAT EXPERIENCE
- Samuel B.
- Verified HomeBuyer
- October 20, 2022
- Stafford, VA
We had a great experience costing on our new home. Kevin and Sean are the best. Very responsive and superb customer service,
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
My home experience
- Fred A.
- Verified HomeBuyer
- August 17, 2022
- Saint Augustine, FL
I think buying my home with Drees was a great experience. This is my third home with 3 different builders, overall this has been the best experience. The only issue I had was with timeliness of repairs, I have been in my hoe for about 2 months, and still have red and blue tags.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Drees Homes - Waiting for 3 months for a repair to squeaky subfloor in upstairs
- Brian David L.
- Verified HomeBuyer
- October 13, 2021
- Union, KY
Waiting for 3 months for a repair to squeaky subfloor in upstairs hallway.
Drees Homes responded:
Brian - Please know our Customer Care team is always happy to connect with you. Please feel free to reach out to Customer Care directly at 859-578-4282.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 1
Horrible experience!
- Anonymous
- Verified HomeBuyer
- January 31, 2023
- Thompsons Station, TN
Quality is subpar to say the least. Aesthetically the house is beautiful until you get into the details. Oversight on issues is non-existent and there’s no follow through. I would never recommend a Drees home.
Drees Homes responded:
Hello - Please know we take customer comments like this very seriously, and we have shared your review with our Nashville-area leadership team so that they are aware of your feedback.
Total Score 5
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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- Akron, OH - Coming soon!
- Cincinnati, OH (208)
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- Indianapolis, IN (71)
- Jacksonville-St. Augustine, FL (46)
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- Nashville, TN (70)
- Raleigh-Durham-Chapel Hill, NC (48)
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