Drees Homes Reviews
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What Homeowners Have to Say About Drees Homes.
Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 651 homeowner reviews to learn why they are the right team to build your new home.
Drees Homes
has 4.3 out of 5 stars overall
651 Reviews
Customer Reviews
Brock was amazing and easy to work with.
- Amy H.
- Verified HomeBuyer
- November 28, 2023
- Mc Cordsville, IN
Drees made the homebuilding experience easy. I was kept up to date on every step of the process.
Drees Homes responded:
Amy - Thank you for taking the time to share your positive experience with Drees! We are thrilled to hear that Brock helped make your homebuilding journey easy, and that you felt well-informed at every step of the process. Providing a seamless and transparent experience is a top priority for us, and we're delighted that we hit the mark for you! ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
None
- Kenel S.
- Verified HomeBuyer
- November 28, 2023
- Smyrna, TN
Not the best home buying experience and I could do it over, I would have chosen a different builder.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Would not recommend this builder
- Anonymous
- Verified HomeBuyer
- November 22, 2023
- North Ridgeville, OH
Would not recommend - poor quality craftsmanship and unreliable contractors who install and use broken and damaged materials. To get anything done correctly, you have to escalate up the chain of command. Terrible. Stay on top of everything as they do cut corners.
Drees Homes responded:
Hello - We appreciate you taking the time to share your feedback with us, and we are sincerely sorry to hear we fell short of your expectations. Your satisfaction is of the utmost importance to us, and we take these concerns very seriously. If you have not done so already, please feel free to reach out to your Customer Care Team so that they can assist you with any remaining concerns you might have. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
builder
- Linda D.
- Verified HomeBuyer
- November 22, 2023
- Batavia, OH
Derrick was very knowlegable , helpful. He took care of all problems. He was friendly.
Drees Homes responded:
Linda - Thank you so much for taking the time to share your positive experience with Derrick! We're delighted to hear that he provided such exceptional customer service. We take pride in our team members who go above and beyond to ensure customer satisfaction, and we're thrilled to know Derrick did just that for you. We'll be sure to pass along your kind words to Derrick! ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
poor workmanship for quick sale
- Linda S.
- Verified HomeBuyer
- November 22, 2023
- Thompsons Station, TN
Chedk out items you would not expect to find a problem with
Drees Homes responded:
Linda - Thank you for taking the time to share your feedback with us. Please know your satisfaction is very important to us, and we sincerely apologize that we fell short of your expectations. We would appreciate it if you could provide us with specific details about the problems you've encountered. If you have not already, please reach out to your Customer Care Team so that they can assist you. ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Garrett was great throughout the process
- William H.
- Verified HomeBuyer
- November 21, 2023
- Franklin, TN
Smooth process throughout. Interior design process was very collaborative
Drees Homes responded:
William - Thank you for taking the time to provide feedback on our Design Center experience, as well as our team members. We are glad to hear Garrett helped make your build as smooth as possible! 
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
The Home That God Blessed Us with the Help of Kenton
- Bruce H.
- Verified HomeBuyer
- November 21, 2023
- Lebanon, TN
Purchasing a home through Drees, was a Very Good Experience. The person that made the difference for us was Kenton. We went through a lot & he was there with us all the way. We went through several companies, and not once did he abandon us. God Blessed us with Kenton. You Need More People Like Kenton, that Really Looks out for the Customer.
Drees Homes responded:
Bruce - We appreciate you taking the time to share these kind words about Kenton. We are thrilled to hear he was such an excellent resource for you during your home building experience. We are wishing you all the best as you begin this new chapter in your Drees home!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
DO NOT BUILD WITH
- Anonymous
- Verified HomeBuyer
- November 08, 2023
- North Ridgeville, OH
Drees provides a product that is low in quality, but high in price. They mislead you every step of the way just to get your money and make promises that they do not follow through on. Their customer service lacks luster as does their upper management. Customer concerns and complaints are not taken care of and you are left to deal with it. If you complain, watch out for retaliation. Two days after we closed, ironically our sewer drain backed up into our basement from a bunch of paper towels that were shoved down it. I recommend you go with a different builder so you can have a beautiful ...
Drees Homes responded:
Hello - Thank you for taking the time to share your feedback about your experience. We appreciate reviews from our homeowners as they provide valuable insights into areas where we can improve our services. Additionally, we apologize if you feel that the quality of our product did not meet your expectations. Please know retaliation is against our principles, and we take such allegations seriously. We have taken your concern to our leadership team so that they are aware. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Superb Builder
- Kimberly D.
- Verified HomeBuyer
- November 02, 2023
- Lebanon, OH
From start to finish the experience was 5 star. Clayton Cole is a man of his word. The entire team truly cares about us. The home is well built. We could not be more pleased and thankful.
Drees Homes responded:
Kimberly - We are absolutely thrilled to read your glowing review! Thank you so much for taking the time to share your experience with us. It's fantastic to hear that your journey with Clayton and our entire team was nothing short of a 5-star experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful New Home
- Anonymous
- Verified HomeBuyer
- November 01, 2023
- Alexandria, KY
Love our new Drees homes! We have had many compliments about our home when friends and family come to visit. Great experience with the sales manager, builder, Design Center specialist, and home presentation representative. We are happy!
Drees Homes responded:
Hello - Thank you for sharing your feedback with us! We take great pride in providing a seamless and easy home building experience, and it's fantastic to hear that our whole team contributed to making your journey a great one. We wish you all the best!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Warranty work
- Gary S.
- Verified HomeBuyer
- November 01, 2023
- Hebron, KY
When ever there is an issue, Greg is there to make it right. Thanks you Drees team.
Drees Homes responded:
Gary - We are so glad to hear that Greg has been such an excellent resource for you! Customer satisfaction is our top priority, and we're committed to ensuring that any issues are addressed promptly. We're thrilled that we hit the mark for you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Design process is awesome. Some of the team members go above and beyond to help.
- Anonymous
- Verified HomeBuyer
- October 30, 2023
- Frederick, MD
We can design the house the way we want and the house is part of a community. The process of designing the house is awesome. If we have a idea they will help us to build that.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Great experience
- Marcel M.
- Verified HomeBuyer
- October 27, 2023
- North Ridgeville, OH
I don't regret choosing Drees. My home was build in 4 months and delivered ahead of the schedule with high quality workmanship. Each detail was neat, well done and specious. My PM was kind knowledgeable and thoughtful compared to other competitors we visited who seem to mass produce homes and careless about the customer and thier experience. Great job.
Drees Homes responded:
Marcel - Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your home exceeded your expectations. We strive to deliver homes that are a testament to our commitment to quality, customer care and a personalized experience. Thank you again for choosing Drees Homes. We wish you many wonderful years in your new home! ...
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Excellent experience with Drees
- Lisa G.
- Verified HomeBuyer
- October 26, 2023
- Lebanon, OH
I would highly recommend Drees. Sam and Clayton have been so easy to work with and made the process go very smoothly. Any issues were taken care of immediately. Couldn't be happier with our new home and the neighborhood.
Drees Homes responded:
Lisa - We greatly appreciate this review of your home building experience and of the customer service provided by Sam and Clayton. We're thrilled to hear you had such a positive experience with us, and we wish you all the best in your new Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Enclave at North Ridge Pointe, North Ridgeville, OH
- Mario D.
- Verified HomeBuyer
- October 25, 2023
- North Ridgeville, OH
Great experience with our builder, Alex! He was always available whenever we had questions or requests, and, he took immediate action with whatever needed to be done. Great builder, highly recommend him. Thank you Alex
Drees Homes responded:
Mario - Thank you for sharing this feedback about your experience with us! Alex does a fantastic job - we are so happy to hear he hit the mark for you. All the best to you as you begin this new chapter!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Couldn’t be happier!
- Gregory A.
- Verified HomeBuyer
- October 23, 2023
- Nolensville, TN
Coming from out of town the thought of building in a different state was a little daunting. Our realtor told us countless times how great Drees was and they did not disappoint! From the initial site visit to closing, every single step and part of the process was seamless! Both Brett and Nick were available for any questions, concerns, or needs along the way. The process Drees has set up is just amazing. It made us fee so comfortable, in control and involved during the entire build. The follow through and follow up in the final weeks leading to closing and the weeks after closing has been just ...
Drees Homes responded:
Gregory - Thank you for taking the time to share your experience with us! We are so glad that our Annecy team, specifically Brett and Nick, were such excellent resources for you throughout your home building journey. Congratulations on your new Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Christian B.
- Verified HomeBuyer
- October 18, 2023
- Erlanger, KY
Debra was an absolute pleasure to work with. Her positive energy and attention to detail made the process so easy. Once I had signed my contract, the builder sent me weekly updates on the progress of my home build. These updates were extremely important to me since I was living in California at the time. Upon closing, Joe was instrumental in making sure the home was up to standard and in tiptop shape. A great team and a great experience. I highly recommend Drees Homes.
Drees Homes responded:
Christian - We are so happy to hear you had such an excellent experience with us! We shared your review with Debra, Joe and our whole Southwick team so they could read your kind words. On behalf of the whole Drees team, we wish you all the best as you settle into your new home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very mixed experience…
- Lynn W.
- Verified HomeBuyer
- October 17, 2023
- Union, KY
For several months after we moved in the adjacent house was under construction by Drees. Scaffolding and materials were placed on our property and in our driveway without asking our permission. On at least a half dozen occasions I picked up a number of nails from our driveway as well as stones and other debris. Drees literature states that lots are properly graded to deal with runoff… NOT true! Our neighboring lot slopes into ours and there is a flat area where water collects and does not drain as the underlying soil is clay. I spoke with several Drees managers with zero success in having ...
Drees Homes responded:
Lynn - Thank you for taking the time to share this feedback with us. Our Northern Kentucky-area leadership team is aware of two work orders for your home, both of which will be addressed before your 90-day follow-up is complete in the coming weeks. In the meantime, should you have any questions or concerns, please feel free to contact your Customer Care Representative by phone or email so we can assist you. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Brian
- Brian S.
- Verified HomeBuyer
- October 17, 2023
- Columbia Station, OH
Larry and brandon and Amanda all five stars.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Israel B
- Israel B.
- Verified HomeBuyer
- October 16, 2023
- Middleburg, FL
Ben and Albert was wonderful. kept me informed throughout the the process
Drees Homes responded:
Israel - We really appreciate that you took the time to mention Ben and Albert's outstanding service in your review, and we have shared this feedback with them. Congratulations on your new Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buyer Dave
- David F.
- Verified HomeBuyer
- October 13, 2023
- Avon, IN
Would not recommend this builder
Drees Homes responded:
David - We take every customer comment very seriously, and we have shared your review with our Indianapolis-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is always available to assist you; please feel free to reach out to your representative if you have any specific concerns. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Great Follow-up
- Ralph T.
- Verified HomeBuyer
- October 11, 2023
- Cincinnati, OH
DRESS customer support doesn’t stop once you pay for the house and move in. Really impressed with how concerned DRESS is with my overall satisfaction now that I’m living in the house. My wife and I are so happy we bought a DRESS home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Coke and Kenton top shelf!!!
- Mark Z.
- Verified HomeBuyer
- October 11, 2023
- Mount Juliet, TN
Moved from PA too TN !! Soo Happy! Thank ya Drees Builders for a Awesome experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Drees Experience
- Corey P.
- Verified HomeBuyer
- October 10, 2023
- DUMFRIES, VA
The process with Drees was great. We had stopped technically looking since we had not seen anything we were in LOVE with. One rainy weekend, we decided to go look at the model and fell in love. 2 short months later, we were moving into our new build home with very minimal issues and imperfections. Our GC through Drees was EXCELLENT and super caring and always willing to take a few minutes to help answer our questions and address anything needing attention.
Drees Homes responded:
Corey - Thank you for taking the time to share your feedback with us. We are so happy to hear our Construction Team - and the overall process - exceeded your expectations. Wishing you all the best as you begin this new chapter in your Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent build quality and responsiveness
- Mircea D.
- Verified HomeBuyer
- October 04, 2023
- Fort Mitchell, KY
Overall a great experience buying a home Drees. Just make sure you double-check what your monthly payments will be, including HOA fees.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Narrow Reviews by Area
- Akron, OH - Coming soon!
- Cincinnati, KY (238)
- Cleveland, OH (88)
- Indianapolis, IN (82)
- Jacksonville-St. Augustine, FL (50)
- Nashville, TN (78)
- Raleigh-Durham-Chapel Hill, NC (53)
- San Antonio, TX - Coming soon!
- Washington, VA (56)
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