Drees Homes Reviews

Everyone was very pleasant and helpful.

I liked the overall experience. It was delayed three months and that became a problem because we had sold our house and we were living in a short term rental. Had we known that it would take 3 months longer, we would have rented for long term. The drywall and paint have been a problem. We used to build custom homes and I think the drywall and paint sub contractors were average and not good. They have had a lot of bad spots to repair. The stairs all have to be re-stained because the cleaners from the paint company left there towels all over the stairs while cleaning the rod iron spindles on the handrail because there was paint all over them, and they took the finish off the stair treads. Duh. Anyway, it could have been better quality for sure. The paint is coming off the exterior doors and its only been two months. ... More

We love our new home! We will definitely recommend Drees

Pretty nice home buying experience and I am happy with the home

After having 5 new homes built, I’d say I’m getting familiar with the “standard” and typical experience. Drees was definitely my best experience thus far. Overall, the home is beautiful and well constructed. We had typical issues, and our building manager resolved those to our standard with little resistance. We were on time and maintained the expected building schedule. We had frequent communication during the process and felt informed. Overall, this could have been a 5 star experience. However it may or may not be associated with Drees, the most unfavorable experiences were outside of the home: the land. The landscape is terrible. The ground is extremely bumpy, the sod is hardly surviving even with massive amounts of water and care, several shrubs have died, and the plant choices aren’t impressive. Not only that, but Drees and the developer were not in the same page and so we were given mixed information about how the common space associated with us would be finished. Finally, with complaints, the developer stepped up and has (verbally) confirmed they will be developing the common area to create consistency with the rest of the neighborhood and enhance how unsightly it is currently. I’d say since the entire experience from my perspective was owned by Drees, this was a solid 4/5, and had true potential to be a 5/5. ... More

Michael was great to work with - if an issue arose he was on top of it immediately. We were very impressed with his coordination of all the sub-contractors to complete our home on time. The one item that needs to be addressed is the lack of communication between David, the Design Center consultant, and Michael. One would we would have a mantle on the fireplace while the other would say no to a mantle and it would not be included in the house. One would say we would not have an arch going into the dining room. We ended up with an arch but not knowing was frustrating.It was evident that the right hand didn’t know what the left was doing. I suggest a meeting with all involved with the building of a home should sit down together to confirm what the new homeowners should expect would be very beneficial and would eliminate some of the stress in building a new home. ... More

This was our second time building a new home and while we did not have a bad experience with our previous builder, the overall experience and quality of our Dress home was exceptional. The start of the building process was easy and convenient with the community sales representative. Once construction was about to begin the communication with our construction manager, Ed, was thorough and consistent. Amanda at the design center was wonderful to work with and helped make the selection process as easy as possible. The only frustration we had during the entire process was getting responses from Dress with information lenders needed. What ultimately set Drees apart from our previous builder was Ed. Ed went above and beyond to ensure we had a great building experience and were happy with our home upon closing. We are still impressed with how much better the craftsmanship of our Dress home is compared to our previous home. I would definitely recommend building with Drees. ... More

Our builder was great to work with. He kept us up to date on the progress during the build and addressed any questions or concerns we had in a very timely manner.

Staff are great. Quick to answer questions and fix concerns.

Great follow up process after purchase

We have already submitted a very detailed review to Drees Homes. In a nutshell, we love the construction, the process, the communication from Nick; the house is solidly built and there are hardly any issues (cosmetic issues will pop up but no construction issues). Beverly did well at the design center. For most part, Kristi in sales did well as well. Tammy and John in customer-care are on top of all of our needs. Financing process was smooth; the execution was horrible. Few areas where things should improve: 1. We had requested for dual-zone dual-HVAC system. We were told flat-out that Drees does not offer that option. We were sold a dual-zone single-HVAC solution. Nearing the end of construction, we saw the house across the street was installed with dual-zone dual-HVAC system. We were blatantly misled and sold what sales wanted to sell. 2. In addition to the Design Center options, let us know we can purchase items from outside vendors (Menards, Home Depot, Floor/Tile shops, etc.) and give us allowances so we can truly make this our home with items that were more relatable to us. 3. Steve at 1st Equity did well during the process. Unfortunately, FEM did not manage its partner Huntington Bank well and we had one of the worst experiences EVER on closing day. Choose better, more reliable partners. 4. Lay out the process of the closing day as it is an important day for Drees and buyers. We had people walking in/out of the room without introductions or why they were there, including whom or what they represented. Few fixes and Drees will provide a solid experience! ... More

We’ve built multiple new homes as well as purchased market homes. Drees does a nice job, but like any builder you need to co-manage the process, trust, but verify.

We had a few issues, but they always said, "We'll do the right thing." And they always did. Great home and loved the experience.

Beautiful Market Home we purchased. If we had time we would have built but overall the house is great. Market Homes have some TLC that has to occur once you get into the home and notice things we are hopeful at our check in they will be making things right.

I really enjoyed working with the whole Drees team- a great buying experience

Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.

Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.

Drees offers a high quality home. The overall experience to build was not the horrible, but for the price of the home…there is definitely room for improvement. We love the completed work, although 2 months into the home (after closing) we are still waiting on a few minor things to be resolved.

Dave was very informative and helpful with what to expect when moving into my Townhome. My salesman was doing his best, but not quite up to speed on what to expect when moving here.

This home has exactly what we were looking for. There are lots of small details that make it special. Love it.

When ever we had questions on anything regarding house, Charlie and Susan were on top of the issues and were able to resolve them quickly and efficiently.

Customer service was very high and they were quick to address/resolve issues or concerns. Some subs did not meet our workmanship quality expectations but probably same across the board with any home builder. In general though good quality materials and workmanship. Felt we paid a premium price and there was no negotiation. Granted materials had gone up a lot during pandemic but lumber dropped a lot early 2023 from all time highs and our timing was such that we felt some room should have been available. We feel it will be some time before we build any equity but that may be true of any new build these days. The value was probably fair for both parties. ... More

The process was fairly smooth but did not like using First Equity. I thought Peggy was short and rude at times and made the experience less than pleasant. The house itself is nice and the customer service is outstanding. I would refer a friend if they decided to build a home. Like every investment a partnership must be formed.

I was fortunate to working with a team of people who came together to get me into my home on my timeline. I have my 60 walk tomorrow. I only have a few items to be addressed.

Smooth process throughout. Interior design process was very collaborative