Drees Homes Reviews

Did a building your own kit instead of using a custom builder and we should have gone custom. We moved in June 10 after months of delays and no work being completed. Our punch list from our walk thru June 2 still isn’t done. Took our construction manager off our house and sent him to a neighborhood 3 weeks before we were supposed to move in. Communication as to delays was horrible. Communication as to completing this punch list has been nonexistent unless I reach out and follow up. If you’re building in an established Drees neighborhood, they’ll be great. But I would not recommend it for an alternative to a custom route. A single home in a single lot is not the priority…despite it being $$$ ... More

my biggest disappointment is the trashy lot i have to look at every day. I think it is the Drees dumping zone.

We were constantly advised that issues would be taken care of, however, they were not. Too many issues for a home that you are paying a half million dollars for. Items that were supposed to be handled within two weeks of closing have still not been taken care of almost three months later. Just too many headaches and issues.

Everything was good until we closed. Once we closed, outstanding issues have been pushed to the back burner. We’ve had to repeated ask for follow up. We have major drainage issues in our yard which have yet to be resolved. Concrete subs were terrible. Porch step has yet to be redone and repoured because it was done incorrectly. All of the extenuating issues have outweigh the good at this point.

Chedk out items you would not expect to find a problem with

When picking out your paint no ve dries as the cheapest crappyest paint company in Tennessee and will only choose to paint flat paint

With it currently being a sellers market it was clear that the Drees staff didn’t care about quality or timeliness, just closing the house and moving on to the next one.

Overpriced. Made with the cheapest materials available.

very disappointed by quality of material and labor used in the building the house

Several miscommunications on Drees’ end during building process that cost us a lot of time and money. Building experience almost entirely dependent on foreman assigned to job and their individual communication skills. Craftsmanship much lower than expected and several major issues with home at close. Once you close they ghost you and it’s extremely difficult to utilize your home warranty. Drees does not stand by their product.

Would never buy another home with Drees.

We are so disappointed with the quality of our Drees “custom home.” The interior finishes are awful and we will be spending time and money trying to fix them. Trim throughout was so sloppily installed, it looks like a bad DIY…nearly every floor trim joint is a lumpy, caulked mess. The “professional” painters left paint splatters on the floor along the molding as well as many missed areas of paint, paint splatters on granite, paint on switch plates and outlet covers, paint on ceilings, and interior doors as well as paint embedded in the joints of several floor planks. Overall, just a big mess. Our outdoor light switch was covered over by insulation. Floor boards were undercut in several places, filled with caulk and called good. Cabinets have numerous chips, crack in door and most of the soft close features don’t work. Every toilet paper holder was misdrilled and the extra hole just left - not filled and painted. Many of the exterior trim boards are defective and the paint job is awful. Lots os missed caulking. Our outside post lamp has had issues since our early August move in and still no repair. In general, the floor plan and lot is beautiful, but we definitely did not get good value for our money and we would definitely seek out another builder. We have built two homes with other builders over the years and this by far is the worst quality, yet we paid for a high end house where are other houses were more entry level. ... More

If you want a home that is full of unskilled workmanship for a premium price, then by all means buy from them. If you want to spend the first several months angry over all the items that were not finished before you moved in that you can’t get an estimate on when or if they ever will be done then go ahead. Our brand new driveway is crumbling apart, they do no soil prep, give you a lot full of rocks…not a yard, they push closing so they can get that 2% commission, they don’t care if you’re not happy with the finish work (they promise to make a list and come back to fix at a future date, hope you don’t have to work that day, or 10 others bc there’s SO much that needs fixing). This is a brand new home, I am in disbelief at what we’ve been through so far and our troubles are not as bad as some of our neighbors. Seriously, just don’t. They’re going to jack up the prices for phase 2 so you’ll get everything mentioned above for extra! Who doesn’t want a front yard that’s essentially a retention pond? Who doesn’t want a backyard that’s like a cliff? The builder needs to do a better job grading the lots. Come with a realtor so you have someone on your side to help you advocate for yourself. They tell you don’t come onto the construction sites without them but if you want to try to head their mistakes off at the pass, plan to come by every night, they literally need that much babysitting. Would NEVER build with them again. ... More

The house craftsmanship is terrible seriously 90% of the stuff in this house looks like a blind man did it.I will never buy drees the rest of my life. For the price of the house they cut corners every way they could

Too much to share in writing. We’re still struggling to receive full compliance of materials and service work and installations.

Drees does not respect the customers time from scheduling meetings, contractors showing up without prior notification post-close, to lawn completion. We have been left with a dirt yard for going on 3 months after closing. For dog owners, this defeats the purpose of purchasing a home and has left us with an absolutely miserable experience. We have had to take time from work, rearrange schedules, and make arrangements for our dogs to be cared for with no end in sight. While we are incredibly happy with the quality, our experience has overshadowed the quality leaving us regretting our purchase. ... More

The home buying experience was overshadowed by the lack of adherence and unprofessionalism related to agreed upon purchase items to the house. Additionally, minor design flaws are not easily corrected through Drees (fixing myself). Ultimately, Drees came through in fulfilling their agreement for purchased items and corrected most but not all issues.

My overall experience with Drees is they do what they can with what they are given. Their biggest issue is lower management and their contractors. Management doesn’t hold the contractors accountable and the contractors do the bare minimum to get by. You as the homeowner have to micromanage the build from the start and make sure all the items you signed for are completed. It made the process incredibly stressful and not enjoyable. Hopefully the issue can be resolved and improved upon. Hopefully making future homeowners processes more enjoyable.

The warranty page is mostly exclusions and legalese , and it basically left to their discretion as to how to interpret the validity of your complaint. They have standard reasons why a defect/quality/workmanship is not covered , even if you know that was not the reason. They will quickly cover the small stuff..faucets , trim,lights, paint etc. But Structural cracks, leaks ,foundation etc..are bit more of a heartburn.They will cover leaks for a year, by getting the crack filled from inside ( 1/2 hr job ) and the repair contractor supposedly covers those specific repair locations for 10 years. But after 4 or 5 basement leaks in 2 months , your confidence in the value of investing in a new home is not exactly soaring. If you thought a new home is relatively trouble free , think again. ... More

I honestly think that these homes were not built very well and cheap materials were used to erect them up so quickly. Walls are definitely not sound proof. I can hear noise on the 2nd floor from the basement.

Our review is for Drees on Your Lot, semi-custom homes. Regretfully we would not recommend them. Communication from our market manager and on-site contractor was vague at best. We were misinformed about a major structural change and ended up extremely dissatisfied with the configuration of our front stoop. We appealed to the company at different levels as we believe we were taken advantage of but they declined to remediate their mistake. Additionally, many of the interior finishes, namely carpentry, paint and carpet install were just plain poor workmanship.

Overall Drees provided a good product in the end. Unfortunately, you’ll have to watch everything they do and constantly fight with Drees to get what was promised.

Was told it would be 7-9 months. Took almost 15. Went through 3 builders and none of them ever said the same story as the last one. They liked to blame supply chain and the job market, but they spent a lot of time on rework. Dug the basement and foundation, saw that it had field tiles draining into it, and ignored it for a month while the sides collapsed. Had to excavate more and do a lot of extra backfill because of that. Most of the time we were waiting on something it was because they messed up. Wrong sized windows, wrong size doors, didn’t order enough siding, etc. Ripped out all the doors after the interior was finished and had to repaint again. Paint the wall, touch up the wall, then cut the wall open because they forgot the power outlet we added and reminded them twice before they installed drywall. That sort of thing. Somehow a year after we picked appliances and gave our deposit they didn’t have our appliances. One person said they were in storage, but another said they were back ordered. Every month for a year the schedule slipped again and again. ... More

Worst experience we have ever had, and we have built 8 homes. Corolyn was great and so is Matt.

We love the neighborhood but the quality of work for the price we paid is very disappointing! Even after coming back several times to fix items, we are still waiting for them to come again. Everything is way overpriced. I needed to match towel bar and called their distributor and she quoted me $60 for one towel bar. Lowe's has same bar for $22. Our builder Brock was the only positive in the whole experience. He is such a genuine person who did all he could to make our experience a good one. Unfortunately, he wasn't the one doing the work.