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Drees Homes Reviews

What Homeowners Have to Say About Drees Homes.

Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 651 homeowner reviews to learn why they are the right team to build your new home.

Drees Homes

has 4.3 out of 5 stars overall

651 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Customer Reviews

Not the best experience.

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • DUMFRIES, VA

Overall Drees provided a good product in the end. Unfortunately, you’ll have to watch everything they do and constantly fight with Drees to get what was promised.

Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have shared this feedback with the appropriate people on our leadership team so that they are aware. Please feel free to reach out to your Customer Care Team if you have any specific concerns. dreeshomes

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Drees home buying experience

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2023
  • Saint Augustine, FL

We liked the experience all the way from booking the home to completion. We are impressed by the constant communication about the home construction progress and delivery related issues or concerns. The quality of the construction is good and surely can be better on finishing touches.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Nelson

  • Nelson R.
  • Verified HomeBuyer
  • January 12, 2023
  • Union, KY

Everyone was very pleasant and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Medium quality and responsiveness to work needing completion.

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Thompsons Station, TN

I believe the builder tries to meet the needs of the homeowners, but they just have a hard time getting individual subcontractors and workers to come at scheduled times to complete the needed work on the home. We have been in the home about two and a half months and still have lots of items that need repairing or completion, but we are still waiting on individuals to show up. The quality would be better if the subcontractors work was supervised more closely by the project managers.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Great

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2023
  • Brownsburg, IN

I really enjoyed working with the whole Drees team- a great buying experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Interesting process on buying new construction

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2023
  • Stafford, VA

I do not have any comments.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Joe is a good builder but the sub contractors just don't care about the quality of work they do.

  • Eugene C.
  • Verified HomeBuyer
  • January 08, 2023
  • Frederick, MD

Definitely get a private inspection done!. The sub contractor(Atlantic Building) that fixed my doors don't care about the work they did. Front door has been having locking issues. Drees put in an order for them to fix and i have had to technicians here but still need a replacement jamb. The first Atlantic worker had the attitude like I was bothering them with my report for the front door to be fixed. All the screws on the interior door locks installed were not tightened. A month and half after move in, the owner's bedroom door lock fell off. The door lock on the second bedroom got very lose ...

Drees Homes responded:
Eugene - Thank you for taking the time to share your thoughts with us. We have shared your review with our Washington DC-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is poised to complete your 90-day follow up next month; in which we will be happy to assist you with any concerns you may have. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Positive Experience with Zen

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2023
  • Raleigh, NC

Our experience with Drees Homes was great! Zen was our builder and he did a fantastic job as our project manager. There were things that were not addressed in our final walk-through, finishes that were not exactly to our liking, but overall our experience with this group was positive. This was our first time buying a house, so this gave us insight into what we will need to do for next time!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Fantastic builder!

  • Melanie T.
  • Verified HomeBuyer
  • January 03, 2023
  • Lebanon, OH

I would recommend Drees to anyone looking to build a new home. Their customer service is outstanding, and they built a quality home that we just love! Every step in the process was communicated and made the process very easy and enjoyable. Drees was very flexible and willing to think "out of the box" when we had special requests that weren't on their list of options. We are thrilled with our new home and would highly recommend Drees!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good overall experience. Would build again with Drees.

  • Jerad M.
  • Verified HomeBuyer
  • December 29, 2022
  • Valley City, OH

All in all, a good experience.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Andy and Larry were great!

  • Shawn M.
  • Verified HomeBuyer
  • December 29, 2022
  • Conneaut, OH

Very quick to respond and fix issues

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Professional, Responsive, Informative, and Wonderful to Work With

  • Teri K.
  • Verified HomeBuyer
  • December 29, 2022
  • Brentwood, TN

The entire Drees Homes team was absolutely wonderful to work with during the construction of our new home using the Build on your Lot program. A special thank you to the realtor, Design Center staff, and builder - all were extremely professional and responsive to all our questions during the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It could be worse

  • Jeffrey N.
  • Verified HomeBuyer
  • December 29, 2022
  • MIDDLEBURG, FL

For better or worse another's experience may vary ...my wife and I started our Drees process in September 2021. We took possession of our home Oct 31 2022. The biggest delay was 4 months for windows. Drees would like us to believe it was a supply chain issue however every other house around us started building after we did and got their windows seemingly on time but certainly no one else waited 4 months. We personally believe someone messed up and didn't order them on time or at all until much later. There were a number of administrative errors from the start down to the time closing. The ...

Drees Homes responded:
Jeffrey - Please know we take reviews from our homeowners very seriously, and we have shared your thoughts with our Jacksonville-area leadership team so that they are aware of your feedback. Unprecedented demand for new homes - coupled with supply chain issues - has created unforeseen conditions for the home building industry. We are working vigorously with our suppliers to try to minimize delays as much as possible. Additionally, our Customer Care Team will be happy to go over your concerns during your 90-Day follow up. Please feel free to call our Customer Care Team, should you need anything in the interim. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Don&Pat

  • Don H.
  • Verified HomeBuyer
  • December 27, 2022
  • DUMFRIES, VA

Aaron is incredible l love the Christopher home only issue is the sound proofing. Brooke was helpful, available and informative.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Frank

  • Francis Z.
  • Verified HomeBuyer
  • December 27, 2022
  • Hinckley, OH

Overall it was extremely pleasant until the end with a variety of issues that needed to be completed prior to close, a few needed to be done two or three times to bring it to a satisfactory level. Our contractor was responsive but the business and customer support definitely was less than ideal. And the preferred lender to which Drees has equity shares/operates separately from construction was very unreliable, resulting in confusion and extreme frustration as “good to close” was definitely fluid and difficult at best. Overall it is a beautiful home and no new construction is perfect and as ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Positive experience

  • Keith S.
  • Verified HomeBuyer
  • December 27, 2022
  • Saint Augustine, FL

Everything went well with the new home builder. Very happy and would highly recommend. Our superintendent Marc was very responsive and handled everything professionally and in a timely manner. Our only issue is that we’re still waiting to have our floors on the first floor replaced due to water damage in several areas. Hopefully we can get this resolved soon.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Shehata

  • Anonymous
  • Verified HomeBuyer
  • December 21, 2022
  • Mason, OH

Very honest Thanks on time completion

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Saul, My house Builder excellent person.

  • Ramon C.
  • Verified HomeBuyer
  • December 20, 2022
  • MIDDLEBURG, FL

My Experience with Drees Homes was my best decision to purchase a home at Eagle Rock 70 Community. I was impressed with the workers from the realtor, Builder, Design Center and QC Lady. I recommend Friends and family that’s looking for a new home to purchase Drees Homes. thank you so much. I love my house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not worth it for the price 563000

  • Gudise, V.
  • Verified HomeBuyer
  • December 07, 2022
  • Hinckley, OH

Design Samples needs improvement. Construction quality isn’t up to the mark. No response for the emails after move-in. I wouldn’t recommend going with DYOL team.

Drees Homes responded:
Gudise - We value input from our homeowners, and we have shared your review with our Cleveland-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is working diligently to rectify your concerns, and a member of our team will be reaching out to you directly. ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

It was good but it wasn't outstanding

  • Evelyn O.
  • Verified HomeBuyer
  • December 05, 2022
  • Brentwood, TN

I liked the overall experience. It was delayed three months and that became a problem because we had sold our house and we were living in a short term rental. Had we known that it would take 3 months longer, we would have rented for long term. The drywall and paint have been a problem. We used to build custom homes and I think the drywall and paint sub contractors were average and not good. They have had a lot of bad spots to repair. The stairs all have to be re-stained because the cleaners from the paint company left there towels all over the stairs while cleaning the rod iron spindles ...

Drees Homes responded:
Evelyn - Thank you for taking the time to share your feedback with us. Unprecedented demand for new homes - coupled with supply chain issues - has created unforeseen conditions for the home building industry. We are working vigorously with our suppliers to try to minimize delays as much as possible. We have shared your review with our Nashville-area leadership team so that they are aware of your feedback on delays, as well as your feedback on paint and drywall. Please know we are always looking for ways to enhance the home building experience and that our Customer Care Team is available to assist you if you need anything else. ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Drees

  • Kevin P.
  • Verified HomeBuyer
  • December 01, 2022
  • Mason, OH

Our experience building with Drees was amazing! Beautiful home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2022
  • Lebanon, OH

Drees processes for building our home were excellent. The steps were clearly defined. We were notified of progress throughout the build. Making the home 'ours' through the design phase was simplified with the professional we had to guide us. During construction they were flexible in making some last minute changes. We have been in our new home for close to 2 months and no issues have come up. So glad that we made the decision to go with Drees as friends told me of issues they were having with their builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

3rd Home Purchased- This Process Far Exceeded My Expectations

  • Patricia L.
  • Verified HomeBuyer
  • November 29, 2022
  • Willow Spring, NC

Working with MJ and Jonathan throughout this process was my most treasured experience! With the most amazing Realtor (Gerald) I did not imagine that I would too receive such a great team from the builder! Well I did and they were thoroughly impressive, responsive, respectful and knowledgeable!!!! This was the smoothest home buying process all around, to include my lender (SECU)!! They all brought my vision to life!!! Well done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the experience I ever dreamed of having

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2022
  • Conneaut, OH

Horrible craftsmanship. The builder is not taking responsibility. Won’t answer my questions. I closed and the house wasn’t even done. Took an extra month to be considered done. Don’t buy from drees. I and countless others have had a magnitude of problems.

Drees Homes responded:
Hello - We have shared your review with our Cleveland-area leadership team so that they are aware of your feedback. Please know we take our homeowners' concerns very seriously, and our Customer Care Team is always available to assist you. dreeshomes

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Nice house but living with some weird issues

  • Cengiz U.
  • Verified HomeBuyer
  • November 22, 2022
  • Frederick, MD

There is disturbing knocking noise coming from the ceiling in my study room and unfortunately it does not look like it will be resolved any time soon

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2