Drees Homes Reviews

Drees does not respect the customers time from scheduling meetings, contractors showing up without prior notification post-close, to lawn completion. We have been left with a dirt yard for going on 3 months after closing. For dog owners, this defeats the purpose of purchasing a home and has left us with an absolutely miserable experience. We have had to take time from work, rearrange schedules, and make arrangements for our dogs to be cared for with no end in sight. While we are incredibly happy with the quality, our experience has overshadowed the quality leaving us regretting our purchase. ... More

The home buying experience was overshadowed by the lack of adherence and unprofessionalism related to agreed upon purchase items to the house. Additionally, minor design flaws are not easily corrected through Drees (fixing myself). Ultimately, Drees came through in fulfilling their agreement for purchased items and corrected most but not all issues.

My overall experience with Drees is they do what they can with what they are given. Their biggest issue is lower management and their contractors. Management doesn’t hold the contractors accountable and the contractors do the bare minimum to get by. You as the homeowner have to micromanage the build from the start and make sure all the items you signed for are completed. It made the process incredibly stressful and not enjoyable. Hopefully the issue can be resolved and improved upon. Hopefully making future homeowners processes more enjoyable.

The warranty page is mostly exclusions and legalese , and it basically left to their discretion as to how to interpret the validity of your complaint. They have standard reasons why a defect/quality/workmanship is not covered , even if you know that was not the reason. They will quickly cover the small stuff..faucets , trim,lights, paint etc. But Structural cracks, leaks ,foundation etc..are bit more of a heartburn.They will cover leaks for a year, by getting the crack filled from inside ( 1/2 hr job ) and the repair contractor supposedly covers those specific repair locations for 10 years. But after 4 or 5 basement leaks in 2 months , your confidence in the value of investing in a new home is not exactly soaring. If you thought a new home is relatively trouble free , think again. ... More

I honestly think that these homes were not built very well and cheap materials were used to erect them up so quickly. Walls are definitely not sound proof. I can hear noise on the 2nd floor from the basement.

Our review is for Drees on Your Lot, semi-custom homes. Regretfully we would not recommend them. Communication from our market manager and on-site contractor was vague at best. We were misinformed about a major structural change and ended up extremely dissatisfied with the configuration of our front stoop. We appealed to the company at different levels as we believe we were taken advantage of but they declined to remediate their mistake. Additionally, many of the interior finishes, namely carpentry, paint and carpet install were just plain poor workmanship.

Overall Drees provided a good product in the end. Unfortunately, you’ll have to watch everything they do and constantly fight with Drees to get what was promised.

Was told it would be 7-9 months. Took almost 15. Went through 3 builders and none of them ever said the same story as the last one. They liked to blame supply chain and the job market, but they spent a lot of time on rework. Dug the basement and foundation, saw that it had field tiles draining into it, and ignored it for a month while the sides collapsed. Had to excavate more and do a lot of extra backfill because of that. Most of the time we were waiting on something it was because they messed up. Wrong sized windows, wrong size doors, didn’t order enough siding, etc. Ripped out all the doors after the interior was finished and had to repaint again. Paint the wall, touch up the wall, then cut the wall open because they forgot the power outlet we added and reminded them twice before they installed drywall. That sort of thing. Somehow a year after we picked appliances and gave our deposit they didn’t have our appliances. One person said they were in storage, but another said they were back ordered. Every month for a year the schedule slipped again and again. ... More

Worst experience we have ever had, and we have built 8 homes. Corolyn was great and so is Matt.

Very bad experience with the Drees mortgage. Sales person Susan was great and knowledgable and builder Keith was very helpful through out the whole process.

Our salesperson Lisa was less than helpful or professional. Our home had construction errors. We're still waiting for items to be fixed which is disappointing. We wanted to love this process but it has been emotionally draining at this point.

No body care about any issues .

You have to watch what they do closely. There were numerous mistakes that were made on the building of our home. They don’t address the issues right away either. Try wait until everything is done and then have a “fixing crew” come back to fix the issues. Bit not everything can be addressed that way and so some of our finishes did not turn out the way we would have liked. We have lived in our home for 3 months now and they still have not fixed items that we told them to fix before we closed. Despite all of the publicity surrounding them I don’t really feel like Drees cares about it’s customers. ... More

Overall, extremely disappointed with the poor quality of craftsmanship and lack of attention to detail. For the price of the home, there are far too many issues and quality issues to be pleased.

They nickel and dime you and at the end of the day you end up replacing showerhead etc.

We do not recommend building with Drees.

Love the floor plan but very disappointed in the quality of workmanship and lack of follow through from builder.

I am really disappointed on how things were when we moved in, I still can’t get over some of the things that were left unfinished. The overall experience was bittersweet

Document everything. Check on progress and quality of work frequently

Up until the final weeks, the experience was pretty good. However, the final weeks, and after signing has been a nightmare. Final walkthrough (one week out) had countless issues, while numerous things were still not even scheduled, to know if we should be requesting they be fixed. On the day of closing, there were trades all over the house, paint all over the floors, etc. Needless to say, the day we had been dreaming about left much to be desired. But the worse part was post closing. The builder made a list of issues to be addressed "ASAP". Of which, he said half would be done by the end of that day. Complete lies. Nobody showed up that day. And the builder ghosted us. Did not answer his phone, full mailbox, and ignored texts. Beware. ... More

For better or worse another's experience may vary ...my wife and I started our Drees process in September 2021. We took possession of our home Oct 31 2022. The biggest delay was 4 months for windows. Drees would like us to believe it was a supply chain issue however every other house around us started building after we did and got their windows seemingly on time but certainly no one else waited 4 months. We personally believe someone messed up and didn't order them on time or at all until much later. There were a number of administrative errors from the start down to the time closing. The vendors Drees uses tend to be sloppy with their work in our opinion. Painting looks like it was done by a novice. We've had plumbing issues. Windows aren't properly installed. Some things are addressed quickly, some aren't. Some things are minimized by Drees reps even though you know there is an issue. We can walk through our home and find something not right in each room. They tend to lean on "everything isn't going to be 100% perfect" which is true and not the expectation. The expectation is that everything be done correctly which there's plenty that wasn't. But it could be worse, we've had neighbors on our street that had to have bathroom floors ripped up due to bad plumbing jobs. That's our silver lining. This is the neighborhood we wanted to be in so it's hard to say if we would build with Dress again. Hypothetically if they're the only option it would take serious consideration next time. ... More

I have been in this house for two months now and still have unresolved issues. Not sure why it takes so long to get things corrected. I am not interested in excuses as that is what they are - just excuses. I have an unresolved kitchen cabinet issue that should have been taken care of before closing. We are supposed to have a tree planted on the property and that is still not done. I was not aware that I would have to take care of the paint touch up issues myself. I have a crack in the dining room ceiling that I was told would be taken care of in a year, so I have to live with this for a year. The grading of the property is terrible. Your masons and trim carpenters did a very good job but your painters and landscapers are terrible. I still have a plumbing issue that has yet to be resolved. There are issues with the driveway and heating vents that will not be fixed as Heath blew them off and said nothing could be done with them. I thought Drees was a custom builder and that is why I went with Drees as opposed to Fisher. ... More

there were several items incomplete by the time of closing and its been more than 3 months since closing and i still have pending items.

Their vendor selection is really poor. We’ve had multiple issues just in the first 4 months of living here that include but are not limited to: a gas leak, sewage backup in the basement, foundation cracks with water leaks, dirty carpet upon move-in, unfixable mold buildup in grout, and a custom built-in in our living room that still isn’t complete. It has all in all been a very stressful experience.

The quality of finish work was subpar and disappointing. There was a general lack of quality control in finishing our home. It has required numerous onsite visits by Drees and their subcontractors. For the amount paid, new construction homes should have much better quality. We understand in any new construction there wilkl be minor items, but our home had everyting from poor flooring installation, forgotten items, poor HVAC, missing critical mechanical items, severely poor drywall and mud work, tile and chauking and grout work was sloppy. Overall, we regret our purchase of this Drees home.