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Drees Homes Reviews
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What Homeowners Have to Say About Drees Homes.
Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 665 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
a lot small issues since day one
- Stephen B.
- Verified HomeBuyer
- October 04, 2022
- Cincinnati, OH
This is our third home we have built and we found a lot corners cut along the way . Some we caught and some we didn’t till moved in. Love our house but annoying fixes happening way to often
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 3
Wonderful Experience with Drees Homes
- Vinay S.
- Verified HomeBuyer
- October 02, 2022
- Mason, OH
The Drees Sales Agent (Susan), the Architect (Brett) and our designer (Candice) were amazing and supported us throughout our journey to make our Dream Home possible. We absolutely love our home. There were a few mistakes during construction but when informed, Drees made changes immediately. After closing and when we moved it, there were a few issues but those were also sorted, Now awaiting the 90 day warranty survey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
House design is very nice open floor plan but the design has problems and should have been addressed by builder e.g. very large front house window in a ting guest closet makes no sense.
- Heddy M.
- Verified HomeBuyer
- September 28, 2022
- Avon, IN
Response time to house repairs is too long after closing. I am still waiting for appliance repair, electrical outlet follow up, and lighting replacement months after closing. Drees is unresponsive to problems and lacks staffing to follow up on problems in a timely manner.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Southwick
- Anonymous
- Verified HomeBuyer
- September 27, 2022
- Erlanger, KY
There was lack of any communication for 5 months or more change of builders several times and cheaper materials used in this particular unit. Not quality as I expected.
Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us. Please know we take comments from our customers into careful consideration, and we have shared your review with our Northern Kentucky-area leadership team so that they are aware. Additionally, our Customer Care Team is always happy to assist you; please feel free to reach out to them if you have any concerns we can address. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Thank you
- Cami C.
- Verified HomeBuyer
- September 27, 2022
- Latonia, KY
I would like to recognize Nick J for his responsiveness to any issues I’ve had to call about. He’s fixed them quickly and efficiently. I would also like to send a big thank you to Neil for his quick response to any indoor issues. He has been a pleasure to work with
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Genuine & Responsive Builder
- Heather B.
- Verified HomeBuyer
- September 22, 2022
- Cincinnati, OH
So many times, you hear of all the nightmares with building a new house. Our process couldn't have gone smoother. Greg, our Market Manager and Keith, our builder, were fantastic to work with. They were responsive, caring and respected everything we needed and wanted in our home. We were given weekly updates and always got responses within hours when we reached out with a question or concern. I would highly recommend Drees to anyone looking to build.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Outstanding home!!!
- Anonymous
- Verified HomeBuyer
- September 22, 2022
- Westlake, OH
Explored other builders. Decided on Drees. Value, style and flexibility to customize resulted in a spectacular home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a good experience
- Darius G.
- Verified HomeBuyer
- September 20, 2022
- Hamilton, OH
The home was not worth what we paid and we arevsyill having issues.
Drees Homes responded:
Darius - We take reviews from our homeowners very seriously, and we have shared your comment with our Cincinnati-area leadership team so they are aware of your feedback. Please know our team is working to obtain your tile as quickly as possible. Should you have any additional concerns, please feel free to reach out to your Customer Care representative. ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Overall experience was good except for few minor issues.
- Suriyakanthan P.
- Verified HomeBuyer
- September 20, 2022
- Union, KY
Lawn maintenance was not good as need to reseed the backyard lawn within one month after moving in. There are medium size rocks and two very big sized rocks in the backyard.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Responsibility was not good
- Anonymous
- Verified HomeBuyer
- September 20, 2022
- Erlanger, KY
1)Lawn seeding and sod was not good that just put seeding and without losses soil 2)garage concrete was good that had a long line crack 3)screen door qua wasn’t good 4) patio concrete was not good 5) Steel was exposed out of concrete 6) close door doesn’t align with block area 7)front door lock spent two months to fixed due to ins wrong spec
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Trustable and reliable builder
- Sasidhar D.
- Verified HomeBuyer
- September 19, 2022
- Mason, OH
Drees Homes is a trustable and reliable builder, they value their customer and strive to make it right if there are any issues in the building process and offer good support after moving in.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Drees Homes - Our builder Rob was awesome.
- Ryan W.
- Verified HomeBuyer
- September 06, 2022
- Brentwood, TN
Our builder Rob was awesome. He deserves all the praise!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Drees Homes - Overall we are very happy.
- Thomas N.
- Verified HomeBuyer
- September 06, 2022
- Hebron, KY
Overall we are very happy. Didn’t like $400 water bill we received for first month—due to non-stop watering of lawn.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Disappointed
- Lindsay G.
- Verified HomeBuyer
- August 31, 2022
- Nolensville, TN
We decided to build with Drees, because we believed they built superior homes. We do like our home and think aesthetically it looks nice. Unfortunately several issues have clouded our experience. Several of the subs who worked on our house did a sloppy, careless job and would also often leave food, drink, and trash onsite after they left for the day. Days before closing I noticed and killed a large cockroach in the house and was hoping it was just a one-off. Unfortunately, that was not the case and we are now experiencing a cockroach infestation that we are trying to mitigate ourselves ...
Drees Homes responded:
Lindsay - We take reviews like this very seriously, and we have shared your message with our Nashville-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is working diligently to rectify the situation regarding your windows, and should you have any additional concerns, please feel free to reach out to your Customer Care representative. ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Drees Homes - Drees Homes did a great job building our home.
- Mark S.
- Verified HomeBuyer
- August 30, 2022
- Brunswick, OH
Drees Homes did a great job building our home. With supply chain shortages they explored every option to get our house built in teh time that was promised and at teh price we were told. Debbie and Kris were great to work with and I highly recommend building with Drees.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Drees Homes - Total lack of craftsmanship in our home - no pride in workmanship.
- Anonymous
- Verified HomeBuyer
- August 29, 2022
- Brownsburg, IN
Total lack of craftsmanship in our home - no pride in workmanship. No follow-through with site manager. Incorrect materials used, walls and trim work are curved, light switches wired randomly, no insulation in basement, floors are not even, brick and mortar sloppy and ruined porches, standing water in duct work, poor quality of lumber used, etc.
Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have forwarded your message to our Indianapolis-area leadership team so that they are aware of your feedback. Please know that our Customer Care Team is always happy to assist you with any concerns you may have.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Stephen !
- Stephen B.
- Verified HomeBuyer
- August 25, 2022
- Avon, IN
Very beautiful floor plan and excellent quality!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Drees Homes - We love our new home!
- Anonymous
- Verified HomeBuyer
- August 25, 2022
- Willow Spring, NC
We love our new home! We will definitely recommend Drees
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Builder Quality and workmanship
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Holly Springs, NC
Very poor quality of the grading, landscape, they cut the trees in my lot but not removed the stumps, Too much noise from 2nd and 3rd floor below the carpet, it looks like below the carper ceiling not installed properly(20% area) making more noise, carpet nails not installed properly hurt you while walking, have to wait 90 days to fix some of these issues, poor quality of the painting work, wrong colors installed on ceiling, Instead of fixing and improving the quality they just talk normal buzz word as per the code. Its not worth for the amount we paid and services. One last thing ...
Drees Homes responded:
Hello - please know we take reviews from our homeowners very seriously, and we have shared your comments with our Raleigh-area leadership team so that they are aware of your feedback. Our Customer Care Team is always happy to help you with specific issues you may have.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
MMRG
- Murali G.
- Verified HomeBuyer
- August 23, 2022
- Cincinnati, OH
Excellent job in their response to any issues even after move-in. Good workmanship and quality work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Drees Homes - Was easy.
- David G.
- Verified HomeBuyer
- August 19, 2022
- Conneaut, OH
Was easy. Wish the paint in the home was better quality and weI had a place to put a bathroom in the basement but other than that we are satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My home experience
- Fred A.
- Verified HomeBuyer
- August 17, 2022
- Saint Augustine, FL
I think buying my home with Drees was a great experience. This is my third home with 3 different builders, overall this has been the best experience. The only issue I had was with timeliness of repairs, I have been in my hoe for about 2 months, and still have red and blue tags.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 2
Drees Homes - Did a building your own kit instead of using a custom builder
- Erin F.
- Verified HomeBuyer
- August 17, 2022
- Avon, IN
Did a building your own kit instead of using a custom builder and we should have gone custom. We moved in June 10 after months of delays and no work being completed. Our punch list from our walk thru June 2 still isn’t done. Took our construction manager off our house and sent him to a neighborhood 3 weeks before we were supposed to move in. Communication as to delays was horrible. Communication as to completing this punch list has been nonexistent unless I reach out and follow up. If you’re building in an established Drees neighborhood, they’ll be great. But I would not recommend it for an ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Sauel was absolutely wonderful, very helpful and knowledgeable.
- Mary B.
- Verified HomeBuyer
- August 16, 2022
- Middleburg, FL
My experience with Drees was a great one. I am very satisfied with my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful experience!
- William A.
- Verified HomeBuyer
- August 16, 2022
- Fairview, TN
Everything was great from start to finish! Some small bumps in the road but those were completely unavoidable. Drees was very responsive to any issue. Danny our sales person was amazing and we could not have asked for a better builder than Mark. If I ever build again, I will most likely use Drees!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Akron, OH - Coming soon!
- Cincinnati, KY (244)
- Cleveland, OH (89)
- Indianapolis, IN (83)
- Jacksonville-St. Augustine, FL (50)
- Nashville, TN (81)
- Raleigh-Durham-Chapel Hill, NC (53)
- San Antonio, TX - Coming soon!
- Washington, VA (59)
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