Drees Homes Reviews

I have been in this house for two months now and still have unresolved issues. Not sure why it takes so long to get things corrected. I am not interested in excuses as that is what they are - just excuses. I have an unresolved kitchen cabinet issue that should have been taken care of before closing. We are supposed to have a tree planted on the property and that is still not done. I was not aware that I would have to take care of the paint touch up issues myself. I have a crack in the dining room ceiling that I was told would be taken care of in a year, so I have to live with this for a year. The grading of the property is terrible. Your masons and trim carpenters did a very good job but your painters and landscapers are terrible. I still have a plumbing issue that has yet to be resolved. There are issues with the driveway and heating vents that will not be fixed as Heath blew them off and said nothing could be done with them. I thought Drees was a custom builder and that is why I went with Drees as opposed to Fisher. ... More

there were several items incomplete by the time of closing and its been more than 3 months since closing and i still have pending items.

Their vendor selection is really poor. We’ve had multiple issues just in the first 4 months of living here that include but are not limited to: a gas leak, sewage backup in the basement, foundation cracks with water leaks, dirty carpet upon move-in, unfixable mold buildup in grout, and a custom built-in in our living room that still isn’t complete. It has all in all been a very stressful experience.

I feel like I have been mislead in the process of purchasing this home. I asked about having a realtor and was told I didn’t need one. In the design center, I was presented with the high end items. I didn’t realize I was making selections that put my home higher than other homes. I was sold a premium lot that I’m now dealing with kudzu which will take over my yard if not taken care of. This has been a terrible purchase.

The quality of finish work was subpar and disappointing. There was a general lack of quality control in finishing our home. It has required numerous onsite visits by Drees and their subcontractors. For the amount paid, new construction homes should have much better quality. We understand in any new construction there wilkl be minor items, but our home had everyting from poor flooring installation, forgotten items, poor HVAC, missing critical mechanical items, severely poor drywall and mud work, tile and chauking and grout work was sloppy. Overall, we regret our purchase of this Drees home.

Subpar qualities and craftsmanship poor. Paint speckles on expensive stainless steel appliance and paint spots on dark hardwood. First month of move in, master shower water leaking into closet. After one patch up job, there was still a leak. Fixing pending. Brick walls had to be teared down and redo. Poor paint job. Lack in quality control.

Would not recommend this builder

Punch list items are numerous with very delayed or little to no response

Total lack of craftsmanship in our home - no pride in workmanship. No follow-through with site manager. Incorrect materials used, walls and trim work are curved, light switches wired randomly, no insulation in basement, floors are not even, brick and mortar sloppy and ruined porches, standing water in duct work, poor quality of lumber used, etc.

While we love our home and its location, our experience building with Drees was horrible. From the salesperson lying to us about the lots that were sold, to our project manager who did not follow through on most things, we have spent several hours, days and nights trying to get Drees to follow through on outstanding items in our home. Our 60 day list had over a hundred items that need addressed. I'm hopeful they follow through.

Document every conversation and stay on top of everything throughout the process. Inspect the home in DETAIL before you close. We did not feel as if our concerns were heard during the build and many are still being completely disregarded now that we have closed. Best of luck!

Horrible craftsmanship. The builder is not taking responsibility. Won’t answer my questions. I closed and the house wasn’t even done. Took an extra month to be considered done. Don’t buy from drees. I and countless others have had a magnitude of problems.

Would not recommend. Low quality, just the same as most other builders.

We still have blue tape all around our house on things that aren’t fixed. We are missing a cabinet in our basement bar because the cabinet installers left a broken cabinet, like we wouldn’t notice. When we opened the cabinet door, it just fell off. Also, our flooring was put in so terrible that we have lumps and bumps all over the place. I have zero trust with the team of people that were supposed to “help” us; they basically took our money and have left us. As much as we paid for the house (and our first water bill was over $600; there’s only 3 people in our house) our lawn should look better. Actually, we don’t really have much of a lawn. At least Atlantic Builders puts sod in their customers yards. Also, we were supposed to have a cutout for an electrical outlet for our basement for our business purposes and that still hasn’t been done, hindering our business growth. The workmanship was so sloppy that on the side of our home, they didn’t finish a row of stone; just put the mortar there and didn’t finish. I will NEVER build a new home again and I definitely recommend anyone building a new home to go with custom builder. ... More

The timeline Drees Homes provided was not properly followed. The materials used all over the house is below standard. The Drees financing is another dilemma and headache to deal with. Overall, personally I would not buy again from Drees Homes.

I chose Dress Home because I believed they offered better products and designs than the competition, but my experience from start to finish was quite disappointing. 1. We were not given the option to choose our kitchen appliances due to paperwork issues, and we later found out that they were selected without our consent. Closing was a major mess, delayed by more than a month. I was informed to have the funds ready, so the money sat in my account for a month. I was pressured to close on time, only to discover the delay was because the home wasn't 100% ready. The only person who deserves recognition is Connor, who helped us address some issues. Overall, I would not recommend Dress Home to anyone. The designs are mediocre at best. I have a 90-day review coming up and already have issues to be addressed, such as missing sockets and a cracked window. Let's see how that goes. ... More

Don’t give time expectations that are unrealistic considering materials delay. Options, like roof colors and house are poor!!! Black roofs should be banned in souther states like Florida. They Waste Energy!! Options like solar operated roof fans should be an option. Why do I have to now hire a roofing contractor to install these vents by putting holes in roof you just completed?? You lack any knowledge of solar orientation to helge conserve energy- for windows, heat pump, etc. Builder does not communicate with finance and finance did not communicate with title closing staff. Two people had the title “ coordinator “ in their names yet NEVER communicated with me directly, like when to set up day for closing!!!! ... More

It was very easy to go in, sign and get a preapproval, but after that is where it gets interesting: - Market Manager quiets responding to texts and emails. - Mortgage officer leaves First Equity Mortgage and does not tell the borrowers. No email returns, no VM messages, nothing! Found out 2 months before closing that Mortgage Lender left. Had to reapply and start the process all over. - First Builder was awesome. Very forthcoming and attentive. Second Builder after first Builder quiet is overwhelmed and non responsive sometimes. Very down to earth though. - Closing date was implied multiple times without correction, but turned out to be severalweeks later. It was thrown off as a covid related issue. These were the top issues that we faced with Drees. Good luck ... More

Selection experience was really bad. And back yard you need to re do it again if you want a decent yard

Would not recommend - poor quality craftsmanship and unreliable contractors who install and use broken and damaged materials. To get anything done correctly, you have to escalate up the chain of command. Terrible. Stay on top of everything as they do cut corners.

Drees makes a good home and they have some beautiful designs and layouts. Those are the only good things I can say. Their communication, professionalism, and accountability are all 1 out of 10 (unless zero is an option). They don't adhere to any sort of schedule. When they miss dates they don't communicate the reasons why unless they're asked multiple times. They showed time and time again that they didn't care how stressful the home building process is for the customer. I would recommend any potential buyer avoid Drees at all costs. Their business practices rob the customer of any excitement and their lack of communication and accountability leave you feeling helpless and hopeless. My two word summary of the building process with Drees: Complete Nightmare. ... More

Long delays. Very cheap materials.

Terrible experience from the saleperson

Don't stand behind their work

I would not hire Drees to build a dog house much less a new home for us. There were multiple errors throughout the building process that took months to rectify. We had to change lots because they measured the 1st one incorrectly and our home would not fit on the lot. The Marketing Manager could not effectively explain what a garden basement was. Our laundry room was inverted from the blue prints and installed incorrectly. It had to be ripped out and redone. The tresses across the ceiling had 1 that was almost an 1" longer than the rest. We had to have huge holes cut out in our Master Bedroom and Bonus Room after the rooms had been completed and redone. The ceilings are still not complete and will have to have the drywall fixed at our 1 year warranty. The trades did a horrible job on the work done in the home. The trim is uneven. The grout is missing in sections in our master bathroom. There is wall paint on our white trim. There is paint on our floors. The cosmetics of the home are poorly done and do not represent the quality one would expect with the price point of our home. Buyer Beware. ... More