Drees Homes Reviews

Our home was clean and move in ready when we actually moved in. All items that were on our walk through were completed before we moved in. Others that we saw afterwards were completed as well in a timely manner. Our builder was available before we closed and afterwards, we have a number to call for customer service that was very responsive as well.

Wish they would have paid a little more attention to detail . Especially for the coast . But overall I’m happy .

my biggest disappointment is the trashy lot i have to look at every day. I think it is the Drees dumping zone.

Very Professional and helpful staff

Mike, our Project Manager, is fantastic! He was honest, helpful and kept us informed every step of the way!

We had a Build-on-Your-Own-Lot project done with Drees Homes in Raleigh NC. We'd rate Chuck F. (the marketing manager) and Jonathan N. (the builder) with 5 stars because of the huge efforts they made to address all issues before the closing, and also Rachel P. in the designer center who was very accommodating and we could feel she was genuinely willing to help us make best choices for our needs and did not push for the most expensive options. But for Drees Homes as a company, we could not give 5 starts because some upper management person was not reasonable and tried to bully us to close the sale before all problems were fixed, and some contractors did a poor job. However, considering the complex nature of the building business, we understand sometimes things could go wrong. As long as they are willing to fix all problems, we are willing to recommend Drees Homes to others, even though there is still room for them to improve. We'll see how the warranty repairs go and update later if possible. ... More

Issues were not addressed properly.

The Drees team provides great customer service and are organized. I was nervous about a new build but they provided quality work and were quick to answer any questions.

If you get a good project supervisor/manager everything should go smooth. We did!

With it currently being a sellers market it was clear that the Drees staff didn’t care about quality or timeliness, just closing the house and moving on to the next one.

All good, thank you for the support

Drees home are beautiful and spacious! This is my second one and I would build with them again!

Would not recommend. Low quality, just the same as most other builders.

I have been in this house for two months now and still have unresolved issues. Not sure why it takes so long to get things corrected. I am not interested in excuses as that is what they are - just excuses. I have an unresolved kitchen cabinet issue that should have been taken care of before closing. We are supposed to have a tree planted on the property and that is still not done. I was not aware that I would have to take care of the paint touch up issues myself. I have a crack in the dining room ceiling that I was told would be taken care of in a year, so I have to live with this for a year. The grading of the property is terrible. Your masons and trim carpenters did a very good job but your painters and landscapers are terrible. I still have a plumbing issue that has yet to be resolved. There are issues with the driveway and heating vents that will not be fixed as Heath blew them off and said nothing could be done with them. I thought Drees was a custom builder and that is why I went with Drees as opposed to Fisher. ... More

The people you work with at the beginning and middle of the process are great. They keep you informed and help tremendously. The hardest part (but I'm sure this is true with all builders) is once you sign the papers and close, anything you think isn't good enough doesn't matter. I only say this because I'm working with the warranty team now. And they will only fix something that's broken or not working, but shotty workmanship is your problem now. But that makes sense, it's their job to make sure they don't spend all of Drees' money and they aren't obligated to fix shotty work once you close. I would say once you close, try to have the mindset that you bought a market home and not a brand new home and that it should all be perfect. ... More

Drees provided many options and selections to customize our home for our needs. The entire staff was very professional and responsive to our questions and any issues that arose during the building process.

Good buying experience and quality

The Drees team stand by their product and are committed to my satisfaction. What impressed me the most is how quickly they responded to my questions and resolved any concerns. I had complete trust that Dress would deliver.

I am really disappointed on how things were when we moved in, I still can’t get over some of the things that were left unfinished. The overall experience was bittersweet

From start to finish, we had a great experience. The weekly meetings made us feel a part of the building process, We were able to make custom designs to our home to really make it feel like ours and not just another cookie cutter builder design.

While we love our home and its location, our experience building with Drees was horrible. From the salesperson lying to us about the lots that were sold, to our project manager who did not follow through on most things, we have spent several hours, days and nights trying to get Drees to follow through on outstanding items in our home. Our 60 day list had over a hundred items that need addressed. I'm hopeful they follow through.

Very happy with my new home and the buying process. Would definitely build with Drees again in the future.

No body care about any issues .

Drees has been great to work with on all fronts. I have had some issues with their contractors lack of attention to detail. But Drees is taking care of most of them.

Buyer be ware. If you build with this company, you may need to hire an attorney.