Drees Homes Reviews

A great choice to buy a new house from Drees, they are always on time and ready to help when needed

My house has too many water leak issues in the basement within the first month of the move. These things should have been taken care properly before handing over the house. Its almost 2 months now and my basement is a mess with broken drywalls and the tarps are torn for fixing. Most of the windows were not properly caulked due to last month thunderstorm may windows had too much water leak due to poor caulking. These caulking and water proofing are the basic things that needs to be done for water prevention into the house. I have called drees more than 5 times in last 2 months for multiple water issues. ... More

The whole experience was better than we could ever image! All the people we worked with were fantastic! Thanks Kristy, Zac and Kandace!

We were happy with the building experience overall. Positives are quality and build process. Some opportunity on time frame promised vs delivered, Issues with the lot lines vs what was actually presented.

The entire process from visiting models through option and feature selection, all the way to final walk through and move in has been well planned and executed. The entire Drees team has been very responsive and supportive.

From our sales experience through the build process, communication was excellent. When we had our walk through, the final build - especially fit and finish- our home exceeded our expectations!

Eric has been a pleasure to work with, he is always responsive and goes above expectation to ensure our issues are resolved.

Was told it would be 7-9 months. Took almost 15. Went through 3 builders and none of them ever said the same story as the last one. They liked to blame supply chain and the job market, but they spent a lot of time on rework. Dug the basement and foundation, saw that it had field tiles draining into it, and ignored it for a month while the sides collapsed. Had to excavate more and do a lot of extra backfill because of that. Most of the time we were waiting on something it was because they messed up. Wrong sized windows, wrong size doors, didn’t order enough siding, etc. Ripped out all the doors after the interior was finished and had to repaint again. Paint the wall, touch up the wall, then cut the wall open because they forgot the power outlet we added and reminded them twice before they installed drywall. That sort of thing. Somehow a year after we picked appliances and gave our deposit they didn’t have our appliances. One person said they were in storage, but another said they were back ordered. Every month for a year the schedule slipped again and again. ... More

Everyone from our amazing sales rep Carrie to our builder Jack to our warranty manager Tom have been on top of things & very responsive as well has a pleasure to work with. Highly recommend!!! Gorgeous homes and you work with the A team!

Drees offers a high quality home. The overall experience to build was not the horrible, but for the price of the home…there is definitely room for improvement. We love the completed work, although 2 months into the home (after closing) we are still waiting on a few minor things to be resolved.

Drees has been very responsive to every minor issue that has popped up. That's greatly appreciated.

I was lied to from the Mortgage Co to the Construction.

Worst experience we have ever had, and we have built 8 homes. Corolyn was great and so is Matt.

Had a great experience during the home building process. We love our home and can’t wait to make new memories.

Our home was clean and move in ready when we actually moved in. All items that were on our walk through were completed before we moved in. Others that we saw afterwards were completed as well in a timely manner. Our builder was available before we closed and afterwards, we have a number to call for customer service that was very responsive as well.

Wish they would have paid a little more attention to detail . Especially for the coast . But overall I’m happy .

my biggest disappointment is the trashy lot i have to look at every day. I think it is the Drees dumping zone.

Very Professional and helpful staff

Mike, our Project Manager, is fantastic! He was honest, helpful and kept us informed every step of the way!

We had a Build-on-Your-Own-Lot project done with Drees Homes in Raleigh NC. We'd rate Chuck F. (the marketing manager) and Jonathan N. (the builder) with 5 stars because of the huge efforts they made to address all issues before the closing, and also Rachel P. in the designer center who was very accommodating and we could feel she was genuinely willing to help us make best choices for our needs and did not push for the most expensive options. But for Drees Homes as a company, we could not give 5 starts because some upper management person was not reasonable and tried to bully us to close the sale before all problems were fixed, and some contractors did a poor job. However, considering the complex nature of the building business, we understand sometimes things could go wrong. As long as they are willing to fix all problems, we are willing to recommend Drees Homes to others, even though there is still room for them to improve. We'll see how the warranty repairs go and update later if possible. ... More

Issues were not addressed properly.

The Drees team provides great customer service and are organized. I was nervous about a new build but they provided quality work and were quick to answer any questions.

If you get a good project supervisor/manager everything should go smooth. We did!

With it currently being a sellers market it was clear that the Drees staff didn’t care about quality or timeliness, just closing the house and moving on to the next one.

All good, thank you for the support