Drees Homes Reviews

Drees makes a good home and they have some beautiful designs and layouts. Those are the only good things I can say. Their communication, professionalism, and accountability are all 1 out of 10 (unless zero is an option). They don't adhere to any sort of schedule. When they miss dates they don't communicate the reasons why unless they're asked multiple times. They showed time and time again that they didn't care how stressful the home building process is for the customer. I would recommend any potential buyer avoid Drees at all costs. Their business practices rob the customer of any excitement and their lack of communication and accountability leave you feeling helpless and hopeless. My two word summary of the building process with Drees: Complete Nightmare. ... More

Waiting for 3 months for a repair to squeaky subfloor in upstairs hallway.

Great home and great service to resolve issues

It was very easy to go in, sign and get a preapproval, but after that is where it gets interesting: - Market Manager quiets responding to texts and emails. - Mortgage officer leaves First Equity Mortgage and does not tell the borrowers. No email returns, no VM messages, nothing! Found out 2 months before closing that Mortgage Lender left. Had to reapply and start the process all over. - First Builder was awesome. Very forthcoming and attentive. Second Builder after first Builder quiet is overwhelmed and non responsive sometimes. Very down to earth though. - Closing date was implied multiple times without correction, but turned out to be severalweeks later. It was thrown off as a covid related issue. These were the top issues that we faced with Drees. Good luck ... More

Home building is stressful. Drees took as much stress as possible away. Building supervisor answered all our questions. Sales never made us feel bad about our questions, was there when we needed him and gave reassurance we made the right decisions.

Stay on top of everything or you don’t know what you will get. I felt like I was the project manager.

Overall great experience purchasing a Drees home. Great quality, customer service and follow-up.

We are so disappointed with the quality of our Drees “custom home.” The interior finishes are awful and we will be spending time and money trying to fix them. Trim throughout was so sloppily installed, it looks like a bad DIY…nearly every floor trim joint is a lumpy, caulked mess. The “professional” painters left paint splatters on the floor along the molding as well as many missed areas of paint, paint splatters on granite, paint on switch plates and outlet covers, paint on ceilings, and interior doors as well as paint embedded in the joints of several floor planks. Overall, just a big mess. Our outdoor light switch was covered over by insulation. Floor boards were undercut in several places, filled with caulk and called good. Cabinets have numerous chips, crack in door and most of the soft close features don’t work. Every toilet paper holder was misdrilled and the extra hole just left - not filled and painted. Many of the exterior trim boards are defective and the paint job is awful. Lots os missed caulking. Our outside post lamp has had issues since our early August move in and still no repair. In general, the floor plan and lot is beautiful, but we definitely did not get good value for our money and we would definitely seek out another builder. We have built two homes with other builders over the years and this by far is the worst quality, yet we paid for a high end house where are other houses were more entry level. ... More

The sales experience was really really bad. If you can make it past that, and work with the delivery team-- you will be okay. We actually started to consider ending our build because the team was so non responsive and rude. I actually had to email the lady and ask her to please be kind in working with us. Now, once we got to delivery... it was better... Tom was amazing to work with. He did a wonderful job and was EXTREMELY responsive. We do love our home and Tom ensured the quality of the home was the best. That's why I gave it a 5 star. Unfortunately the sales team broke our trust upfront and was overall not responsive to emails, or concerns. They didn't know the product well enough to be helpful and caused a lot of confusion and mis-information. ... More

With me being a realtor I have experienced a lot in the real estate world. I must say the entire team has been amazing with all the important things that matter. All houses sometime have issues regardless of the builder. However I had a major issue to happen but everyone got on top of the situation very quickly and repaired everything. I did not even have to call the warranty company to deal with third parties. The entire team did everything and very quickly. This meant everything to me because some builders do not make any repairs once things happen. Also they went above and beyond to also give me a 60 day follow up which is not normal in the new construction world. Everyone that is apart of Drees have been amazing to work with and I would highly recommend anyone to buy a Drees Homes. ... More

I would rate my overall experience with Drees as a 10. The reason for this rating is due to the professionalism, openness and genuine experience I have/had with everyone I have come in contact with. As a homeowner purchasing your first home and building it from the ground up, can be overwhelming on all fronts. As a builder, Drees truly made it less daunting and provide experience, knowledge and wisdom to overcome some issues and ensure we stayed on target for closing. The reason for the two four stars is due to follow through and details. As one who is detail orient it is hard to overlook some of the simple details that went undone and had to be redone or fixed. One might say that is a reflection on Drees because of the contractors they use, but I say it is the contractor as well. Drees could hire the best contractors out there, but they can't control who the contractor sends into your home (mine you they are not just contracted to your home especially when they are new builds) to do the work. They have been very attentive about making sure they come back out and make the corrections. With that, value is based on quality and workmanship. I love my Drees homes. The functionality and floorplan. It is my forever and dream home in spite of. Thank you Drees for your commitment and dedication to building a home that I don't just like, but love. ... More

Having the weekly calls are great. It gives you a chance to discuss where Drees is at with construction.

What you would come to expect in "builder basic." Basic materials and construction. However, the after sale support is top class. Especially in contrast to other big builders in our area.

Great experience from beginning to end. Had constant support and full transparency with the entire process. Would definitely build with Drees again

One of the things that attracted us to Drees was their willingness to adapt their standard build to fit our needs. In our case the changes were mainly cosmetic but others in our subdivision had more extensive changes regarding room layouts. We had previously done a new build with a different builder who was totally inflexible to changes so working with Drees felt like we were more involved in our new house. Of course any builder is only as good as their subcontractors and unfortunately in our case the concrete guys were less then stellar. To their credit Drees did attempt to correct the issues but a repair job is never as good as being done correctly in the first place. ... More

I bought this house once it was built. We were impressed with the upgrades and craftsmanship.

Thank you for everything so far so good.

Document every conversation and stay on top of everything throughout the process. Inspect the home in DETAIL before you close. We did not feel as if our concerns were heard during the build and many are still being completely disregarded now that we have closed. Best of luck!

Very pleased with the quality of our Drees home. All of the staff we encountered were top notch, very responsive and knowledgeable. I would recommend Drees to any homebuyer.

I don't have anything to add.

Pretty nice home buying experience and I am happy with the home

Long delays. Very cheap materials.

If you want a home that is full of unskilled workmanship for a premium price, then by all means buy from them. If you want to spend the first several months angry over all the items that were not finished before you moved in that you can’t get an estimate on when or if they ever will be done then go ahead. Our brand new driveway is crumbling apart, they do no soil prep, give you a lot full of rocks…not a yard, they push closing so they can get that 2% commission, they don’t care if you’re not happy with the finish work (they promise to make a list and come back to fix at a future date, hope you don’t have to work that day, or 10 others bc there’s SO much that needs fixing). This is a brand new home, I am in disbelief at what we’ve been through so far and our troubles are not as bad as some of our neighbors. Seriously, just don’t. They’re going to jack up the prices for phase 2 so you’ll get everything mentioned above for extra! Who doesn’t want a front yard that’s essentially a retention pond? Who doesn’t want a backyard that’s like a cliff? The builder needs to do a better job grading the lots. Come with a realtor so you have someone on your side to help you advocate for yourself. They tell you don’t come onto the construction sites without them but if you want to try to head their mistakes off at the pass, plan to come by every night, they literally need that much babysitting. Would NEVER build with them again. ... More

Terrible experience from the saleperson

there were several items incomplete by the time of closing and its been more than 3 months since closing and i still have pending items.