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Drees Homes Reviews

What Homeowners Have to Say About Drees Homes.

Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 651 homeowner reviews to learn why they are the right team to build your new home.

Drees Homes

has 4.3 out of 5 stars overall

651 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Customer Reviews

Worst first experience EVER!

  • Crystal T.
  • Verified HomeBuyer
  • September 21, 2021
  • FREDERICKSBURG, VA

We still have blue tape all around our house on things that aren’t fixed. We are missing a cabinet in our basement bar because the cabinet installers left a broken cabinet, like we wouldn’t notice. When we opened the cabinet door, it just fell off. Also, our flooring was put in so terrible that we have lumps and bumps all over the place. I have zero trust with the team of people that were supposed to “help” us; they basically took our money and have left us. As much as we paid for the house (and our first water bill was over $600; there’s only 3 people in our house) our lawn should look ...

Drees Homes responded:
Crystal - We take customer reviews very seriously, and we are always looking for ways to enhance the homebuilding experience. We have shared your message with our Washington D.C.-area leadership team, so that they are aware of your feedback. It is our understanding that members of our leadership team have been in touch with you regarding your concerns. Please feel free to contact your Warranty Rep. directly, should you need anything else. ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

It's the best building we ever did

  • Myron W.
  • Verified HomeBuyer
  • September 21, 2021
  • Walton, KY

over the years we have built 5 times and working with Drees is by far the best. A responsive company, always willing to answer questions, to help seek solutions, and to keep us updated. we hope never to build again, but we will always tell people, if you are going to build, build with Drees.

Drees Homes responded:
Myron - Wow, what an honor to be the best builder you have worked with! We are thrilled to hear you love your Drees home! Thank you for taking the time to share your feedback with us and for recommending us to your family and friends. dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - Overall satisfied.

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2021
  • Westlake, OH

Overall satisfied. Their quality audit process ensures typical building issues get resolved.

Drees Homes responded:
Hello - Thank you for taking the time to write us a review. We appreciate your feedback, and we wish you all the best in your Drees home! dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Issues of poor communications

  • Forrest F.
  • Verified HomeBuyer
  • September 21, 2021
  • Loveland, OH

Too much to share in writing. We’re still struggling to receive full compliance of materials and service work and installations.

Drees Homes responded:
Forrest - Customer satisfaction is our top priority. We have shared your review with our Cincinnati-area leadership team, so that they are aware of your feedback. Our Warranty Team is working diligently to complete services at your home. Please feel free to reach out to Customer Care directly (859-578-4282), should you need anything else. ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Drees Homes - The personnel we have met have been very professional and knowledgeable.

  • Robert P.
  • Verified HomeBuyer
  • September 21, 2021
  • Alexandria, KY

The personnel we have met have been very professional and knowledgeable.

Drees Homes responded:
Robert - Thank you for taking the time to share your feedback with us! We're so glad to hear our team has been such a great resource for you. Congratulations on your new Drees home! dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Drees Homes - The process can alternatively be described as either a straightjacket

  • Richard K.
  • Verified HomeBuyer
  • September 15, 2021
  • Loveland, OH

The process can alternatively be described as either a straightjacket or as well organized. There were supply disruptions...which is understandable. But, instead of pausing and waiting, the schedule was maintained, with the result that necessary preconditions for installation of later phases were shortchanged or not met at all. This resulted in mistakes that were difficult to rectify or required compromises.

Drees Homes responded:
Richard - We take customer reviews very seriously, and we have shared your message with our Cincinnati leadership team so that they are aware of your feedback. Additionally, our Warranty Team is always happy to connect with you. dreeshomes

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Drees Homes - Everyone on teh Drees team was engaged and a pleasure with which

  • Erin C.
  • Verified HomeBuyer
  • September 14, 2021
  • Avon, IN

Everyone on teh Drees team was engaged and a pleasure with which to work.

Drees Homes responded:
Erin - We are happy to hear our team was such a great resource for you! Thank you for taking the time to share your feedback with us. We wish you all the best in your new Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - Great home buying experience!

  • John P.
  • Verified HomeBuyer
  • September 08, 2021
  • Alexandria, KY

Great home buying experience! Extremely professional people at all levels and departments! We recommend Drees homes without hesitation!!

Drees Homes responded:
John - Congratulations on your new Drees home! We are so glad to hear you had a wonderful experience building your home with us, and we wish you all the best as you begin this next chapter! Thank you for taking the time to leave us a review. dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Drees Homes - Floor plans are the most attractive among the other builders.

  • Sagar D.
  • Verified HomeBuyer
  • September 08, 2021
  • Frederick, MD

Floor plans are the most attractive among the other builders.

Drees Homes responded:
Sagar - We're so happy to hear you were pleased with our floor plan offerings! Thank you for choosing us to build your home and for taking the time to share your feedback with us! dreeshomes

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Drees Homes - My experience has been wonderful.

  • Alejandro G.
  • Verified HomeBuyer
  • September 07, 2021
  • Avon, IN

My experience has been wonderful. Great professionals were in every step of the construction of our house. Always willing to help. Thank you all very much for your great work.

Drees Homes responded:
Alejandro - Customer satisfaction is our top priority, and we're thrilled to hear we hit the mark with you! Thank you for taking the time to write us a review. We appreciate your feedback, and we wish you all the best in your Drees home! dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Exceptional staff from finance to sales to service and incredible design!

  • Bill H.
  • Verified HomeBuyer
  • September 02, 2021
  • Batavia, OH

Drees builds an incredible home for all phases of your life!

Drees Homes responded:
Bill - Thank you for taking the time to share your feedback with us! Congratulations on your new Drees home! We wish you all the best. dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of communication and Detail of Craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2021
  • Indianapolis, IN

My overall experience with Drees is they do what they can with what they are given. Their biggest issue is lower management and their contractors. Management doesn’t hold the contractors accountable and the contractors do the bare minimum to get by. You as the homeowner have to micromanage the build from the start and make sure all the items you signed for are completed. It made the process incredibly stressful and not enjoyable. Hopefully the issue can be resolved and improved upon. Hopefully making future homeowners processes more enjoyable.

Drees Homes responded:
Hello - Customer satisfaction is our top priority, and we take reviews like this very seriously. Know that we have shared your message with our Indianapolis leadership team so they are aware of your feedback. Additionally, our Warranty team is always happy to assist. dreeshomes

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Reputable builder and it showed

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2021
  • Carmel, IN

Overall had a positive experience purchasing and building our home with Drees. The process is never smooth and hiccups happen, which they were mostly responsive to. The workmanship is good, not great. Bathroom shower had to be redone due to a issue they found (which I would not have noticed so that is good). The worst experience definitely has been the landscaping they provided - large portion of the sod that was provided was in horrible condition and they were happy to come out and replace those pieces. The placement and installation of trees is terrible. I had 5 trees installed - 3 are ...

Drees Homes responded:
Hello - Thank you for taking the time to leave us a review. We have passed your message regarding landscaping along to our Indianapolis-area leadership team so they are aware of your feedback. We wish you all the best in your new Drees home! dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Professional Home Builder Exceeded Expectations

  • Nicholas S.
  • Verified HomeBuyer
  • September 01, 2021
  • Lebanon, OH

I chose Drees to build our home because of the modern floorplan and upscale design. Although there were many obstacles and I had doubts that I would get all that I originally had hopes for, the Drees team did what they could to ensure that the challenges were overcome and I ended up with the home that I set out for from the beginning.

Drees Homes responded:
Nicholas - We're so thrilled to hear we exceeded your expectations! Thank you for taking the time to leave us a review, and congratulations on your new Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees is wonderful

  • Diana O.
  • Verified HomeBuyer
  • September 01, 2021
  • Saint Johns, FL

... until you close. We have an incompetent warranty representative. Small things, such as caulk missing around our tub were handled in such an unprofessional manner and have yet to be truly fixed.. Major things, like drainage in our backyard swale & moisture in/around our AC, have yet to be addressed/feel as though they had zero urgency. The sales rep & construction managers we've worked with are both amazing! The build process was clear. Given the pandemic, we expected multiple delays. Everything that was impacted was clearly communicated. Our home was very well built. I wish I could ...

Drees Homes responded:
Diana - Thank you for taking the time to write us a review. We take customer satisfaction very seriously, and we have shared your message with our Jacksonville-area leadership team so they are aware of your feedback. dreeshomes

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 1

Drees Homes - Second time customers with Drees.

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2021
  • Loveland, OH

Second time customers with Drees. Very pleased overall.

Drees Homes responded:
Hello - We're honored you've trusted us to build two of your homes! Thank you for sharing your feedback with us! We wish you all the best in your new Drees home. dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Your sales manager is excellent and very thorough but the repair prior to closing and after closing left a great deal to be desired.

  • Martha S.
  • Verified HomeBuyer
  • September 01, 2021
  • Avon, IN

Makes sure all is complete prior to closing. Even though I did a walk through the week before I was assured that all maintenance that showed would be completed prior to closing. When I walked through the day before closing the work had not been done yet. I was given a lot of assurances that they would get on it immediately but it took 2 months before any of the work was completed. I am still waiting on a ceiling light to be replaced and it has been 3 months now. "The only way I was able to get anything done was to go to the sales manager and she called people and got it done. Otherwise, I ...

Drees Homes responded:
Martha - Thank you for taking the time to share a review with us. We have passed your message along to our Indianapolis-area leadership team so that they are aware of your feedback. Additionally, our Warranty Team is always happy to connect with you for anything you might need. dreeshomes

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 1

Quality and reputation.

  • LARRY U.
  • Verified HomeBuyer
  • August 31, 2021
  • BROADVIEW HEIGHTS, OH

I am very excited that Drees is building my home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great experience

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Loveland, OH

An excellent experience with the builder and a high quality product.

Drees Homes responded:
Hello - Thank you for taking the time to share your feedback with us! We are thrilled to hear you had such a wonderful experience building your home with us, and we wish you all the best as you begin this new chapter! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They do not address issues in a timely manner if at all!

  • Kristina S.
  • Verified HomeBuyer
  • August 31, 2021
  • Lawrenceburg, IN

You have to watch what they do closely. There were numerous mistakes that were made on the building of our home. They don’t address the issues right away either. Try wait until everything is done and then have a “fixing crew” come back to fix the issues. Bit not everything can be addressed that way and so some of our finishes did not turn out the way we would have liked. We have lived in our home for 3 months now and they still have not fixed items that we told them to fix before we closed. Despite all of the publicity surrounding them I don’t really feel like Drees cares about it’s ...

Drees Homes responded:
Kristina - We take customer feedback like this very seriously. Know that we are always looking for ways to enhance the home building experience. We have reviewed your concerns with our Cincinnati-area leadership team so they are aware of your feedback. Additionally, our Warranty Team is always happy to connect with you. ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Poor workmanship

  • Angel A.
  • Verified HomeBuyer
  • August 31, 2021
  • NORTHFIELD, OH

The workmanship is horrific

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Drees Homes - Overall my experience was pretty good.

  • Cedric W.
  • Verified HomeBuyer
  • August 26, 2021
  • Middleburg, FL

Overall my experience was pretty good.

Drees Homes responded:
Cedric - Thank you for taking the time to share your feedback with us! We wish you all the best in your new Drees home. dreeshomes

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Drees Homes - Drees was wonderful to work with from start to finish.

  • Patricia K.
  • Verified HomeBuyer
  • August 24, 2021
  • Independence, KY

Drees was wonderful to work with from start to finish. We had a great experience, and you can’t beat the quality!

Drees Homes responded:
Patricia - We're so thrilled to hear you had such a wonderful experience building your home with us! Thank you for taking the time to share your feedback with us. We wish you all the best as you begin this new chapter in your Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees Homes - Selection experience was really bad.

  • Walter S.
  • Verified HomeBuyer
  • August 24, 2021
  • Lebanon, OH

Selection experience was really bad. And back yard you need to re do it again if you want a decent yard

Drees Homes responded:
Walter - We take customer satisfaction very seriously, and we are always looking for ways to improve the home building experience. Thank you for taking the time to share your feedback with us. dreeshomes

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Drees Homes - Logan and Ben took excellent care of us every step of the way.

  • Laura B.
  • Verified HomeBuyer
  • August 24, 2021
  • Fairview, TN

Logan and Ben took excellent care of us every step of the way. We had always heard “If you want to put stress on a marriage, build a house”. But that was not the case with Drees. We absolutely loved our experience and love our new home.

Drees Homes responded:
Laura - Congratulations on your new Drees home! We are so happy to hear that Ben and Logan were such great resources for you during your build. Thank you for taking the time to leave us a review! We wish you all the best in your new home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5