Drees Homes Reviews

Drees was very considerate to make the closing date as per my need. The building process was very transparent and received timely updates.

Responded to problems in a timely manner

Workmanship of contractors- below my standards they would have to come back multiple times to fix items that should have been done correctly the first time such as erecting a Piller to be straight! Things like that where you could see visibly to any person walking by the home. Frustrating process to watch and realize this continues to delay the build. They needed to be babysat and checked each day but even checking it at the end of the day the work it would be too late as the work would have to be redone or corrected.

The overall final product was decent without too many issues - some of which were encountered with COVID-19 issues, but the communication throughout the entire process was terrible. Issues arise and we understand that, but all we asked for was to stay informed and updated but that was never the case and we had to follow up numerous times to get answers.

Disappointed that no changes could be made even tho the carpet was not in. Buyer pulled carpet and replaced it before moving in. Selections were all done “on the cheap” ...Low grade carpet, no hardware on the cabinets, no stationary tub, or rough-in for one, no window sills. Who builds a &250K+ home without these basics? LOTS of issues with high humidity. Had to purchase a dehumidifier to bring humidity levels down Because of high potential for mold. 36” Door to pantry was too deep to walk through walk-in pantry. Buyer installed a louver door after closing...which should have been done before closing. That was a BIG design flaw. The door cost less than $100, to replace and now it works as it should with full access to the pantry. That should have been done by Drees before closing. Basic construction seems okay. It was just all the other stuff that was both costly and annoying to complete after closing. That is why the less than stellar ratings were given. ... More

Overpriced lots and options. Did not meet my expectations

Drees has a lot of upgrades available . During meeting with marketing manager , Be sure you ask for all construction and framing related upgrades and get it added before signing off agreement . They didn’t told us in advance so being first time buyer we missed some important upgrades . The quality of material and construction seems to be good and value of money . The Design Centre staff is really good , flexible and will tell you all information upfront.

The open floor plan is very good, comfortable, practical and modern. I loved that I could choose the colors, flooring and the kitchen cabinets package. The selling team was great, very professional and always responded in timely manner if I had any questions. The two months check was done professionally on time and the issues were fixed fast. Very happy with my purchase and would recommend Drees to others.. Thank you!

Laundry room door needed to be relocated to allow access to the washing machine. Drees very helpful but still waiting for the repair probably due to current shortage of workers.

Overall great experience. But we felt like there's a disconnect between the salesperson and the design center specialist/package.

Overall, 4.5 stars. We were very lucky to have an incredible Market Manager, Designer, and Builder. Best in the business! Upper management for Drees falls short of listening to their team and understanding the real issues in the field and the customers concerns.

Getting issues that were done poorly, incorrectly or not at all (some I realize were material b/orders) so we could move in, then takes weeks-months for resolution. Being told "We'll take care of it" needs to then be followed with a definitive "By whom and by when". There is a 60 day follow up that should be done within 2 weeks, not 2 months, for a $560K house. Time, thus closing on the house, is way more important to Drees than quality at time of possession.

Overall, extremely disappointed with the poor quality of craftsmanship and lack of attention to detail. For the price of the home, there are far too many issues and quality issues to be pleased.

The quality of workmanship was no where close to what I expected from Drees. Trusting Drees and their partners became harder and harder as time went out.

very disappointed by quality of material and labor used in the building the house

I love my new home but the schedule was months after promised with no sense of urgency. I have also been in 4 months and still daily trying to get items finished.

I am concerned about drop off from porch to patio which is dangerous but manager tells me it is up to code also no handrail by existing step that was untreated also dangerous

During a most difficult time in the building industry and the world in general, Drees made every effort to succeed with delivering as promised! Integrity best describes Drees.

We are very pleased with our Drees experience. From sales, to building, to warranty, expectations were clear. Our many questions and issues were addressed quickly along the way. The home quality is superb, no complaints.

Drees building management went beyond and above to make the whole building experience worthwhile and marvelous

Several miscommunications on Drees’ end during building process that cost us a lot of time and money. Building experience almost entirely dependent on foreman assigned to job and their individual communication skills. Craftsmanship much lower than expected and several major issues with home at close. Once you close they ghost you and it’s extremely difficult to utilize your home warranty. Drees does not stand by their product.

With any new home construction, we had small issues. And, we have had some very minor after close issues. The people at Drees from the on site manager to the warranty people have been there for us every step of the way.

Not sure there is a good builder out there, but Drees is definitely not one. The building process is stressful enough, but when you throw bad quality workmanship, delays, laziness/sloppiness, it just compounds the issues.

Their vendor selection is really poor. We’ve had multiple issues just in the first 4 months of living here that include but are not limited to: a gas leak, sewage backup in the basement, foundation cracks with water leaks, dirty carpet upon move-in, unfixable mold buildup in grout, and a custom built-in in our living room that still isn’t complete. It has all in all been a very stressful experience.

I would not hire Drees to build a dog house much less a new home for us. There were multiple errors throughout the building process that took months to rectify. We had to change lots because they measured the 1st one incorrectly and our home would not fit on the lot. The Marketing Manager could not effectively explain what a garden basement was. Our laundry room was inverted from the blue prints and installed incorrectly. It had to be ripped out and redone. The tresses across the ceiling had 1 that was almost an 1" longer than the rest. We had to have huge holes cut out in our Master Bedroom and Bonus Room after the rooms had been completed and redone. The ceilings are still not complete and will have to have the drywall fixed at our 1 year warranty. The trades did a horrible job on the work done in the home. The trim is uneven. The grout is missing in sections in our master bathroom. There is wall paint on our white trim. There is paint on our floors. The cosmetics of the home are poorly done and do not represent the quality one would expect with the price point of our home. Buyer Beware. ... More