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Drees Homes Reviews

What Homeowners Have to Say About Drees Homes.

Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 665 homeowner reviews to learn why they are the right team to build your new home.

Drees Homes

has 4.3 out of 5 stars overall

665 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Customer Reviews

House was completed within the timeframe noted. This was done at the sacrifice of doing things correctly the first time.

  • Dennis F.
  • Verified HomeBuyer
  • August 16, 2021
  • Loveland, OH

Getting issues that were done poorly, incorrectly or not at all (some I realize were material b/orders) so we could move in, then takes weeks-months for resolution. Being told "We'll take care of it" needs to then be followed with a definitive "By whom and by when". There is a 60 day follow up that should be done within 2 weeks, not 2 months, for a $560K house. Time, thus closing on the house, is way more important to Drees than quality at time of possession.

Drees Homes responded:
Dennis - We take customer feedback very seriously, and we appreciate you taking the time to write us a review. We have shared your message with our Cincinnati leadership team so they are aware of your feedback. dreeshomes

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Disappointing

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2021
  • Hebron, KY

Overall, extremely disappointed with the poor quality of craftsmanship and lack of attention to detail. For the price of the home, there are far too many issues and quality issues to be pleased.

Drees Homes responded:
Hello - We take feedback very seriously, and we are always looking for ways to enhance the customer experience. We have passed your message along to our Northern Kentucky leadership team so they are aware of your concern. Additionally, our Warranty Team is always happy to connect with you if you would like to reach out to them directly. ...

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 2

Drees Homes - The quality of workmanship was no where close to what I expected

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2021
  • Latonia, KY

The quality of workmanship was no where close to what I expected from Drees. Trusting Drees and their partners became harder and harder as time went out.

Drees Homes responded:
Hello - We take customer feedback very seriously and have passed your message along to our Northern Kentucky leadership team. Additionally, our Warranty Team is always happy to connect with you if you would like to reach out to them directly. dreeshomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Drees Homes - very disappointed by quality of material and labor used in the

  • Sajida A.
  • Verified HomeBuyer
  • August 12, 2021
  • Carmel, IN

very disappointed by quality of material and labor used in the building the house

Drees Homes responded:
Sajida - We take customer feedback very seriously and have passed your message along to our Indianapolis Customer Care Team. Please be assured the team is happy to review and address any of your concerns. dreeshomes

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Community and Neighborhood

  • Glenn V.
  • Verified HomeBuyer
  • August 12, 2021
  • Loveland, OH

I love my new home but the schedule was months after promised with no sense of urgency. I have also been in 4 months and still daily trying to get items finished.

Drees Homes responded:
Glenn - We take customer feedback very seriously and have shared your message with our Cincinnati leadership team. It is our understanding that our Construction Manager has reached out to you and has a work order in place regarding your concern. dreeshomes

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Drees Homes - I am concerned about drop off from porch to patio which is dangerous

  • Patricia K.
  • Verified HomeBuyer
  • August 10, 2021
  • Union, KY

I am concerned about drop off from porch to patio which is dangerous but manager tells me it is up to code also no handrail by existing step that was untreated also dangerous

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

The response and action taken by Drees employees and the Drees process from start to finish. First Class round trip.

  • Douglas W.
  • Verified HomeBuyer
  • August 10, 2021
  • UNION, KY

During a most difficult time in the building industry and the world in general, Drees made every effort to succeed with delivering as promised! Integrity best describes Drees.

Drees Homes responded:
Douglas - Thank you so much for sharing your wonderful experience with us! We strive to make building custom homes easy, so we are thrilled to hear about your first class round trip! Thank you for writing us a review, we appreciate your feedback. dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly recommend Drees

  • Alicia A.
  • Verified HomeBuyer
  • August 10, 2021
  • Holly Springs, NC

We are very pleased with our Drees experience. From sales, to building, to warranty, expectations were clear. Our many questions and issues were addressed quickly along the way. The home quality is superb, no complaints.

Drees Homes responded:
Alicia - Thank you for taking the time to write us a review and for sharing your feedback. We're so glad to hear you had a wonderful home building experience with us! Congratulations on your Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building Experience

  • Oluwatosin O.
  • Verified HomeBuyer
  • August 10, 2021
  • FREDERICK, MD

Drees building management went beyond and above to make the whole building experience worthwhile and marvelous

Drees Homes responded:
Hi Oluwatosin - We're thrilled to hear you had a such a great experience building your dream home with us! Thank you for taking the time to write us a review! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Much lower quality than expected

  • Jessica H.
  • Verified HomeBuyer
  • August 10, 2021
  • Carmel, IN

Several miscommunications on Drees’ end during building process that cost us a lot of time and money. Building experience almost entirely dependent on foreman assigned to job and their individual communication skills. Craftsmanship much lower than expected and several major issues with home at close. Once you close they ghost you and it’s extremely difficult to utilize your home warranty. Drees does not stand by their product.

Drees Homes responded:
Jessica - We take feedback like this very seriously, and we are always looking for ways to enhance the customer experience. We have shared your message with our leadership team and been informed that a Warranty Representative just visited your home. We are pleased to see action is being taken to address the warrantable concerns with your home. ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Great after close follow up

  • Cindy B.
  • Verified HomeBuyer
  • August 10, 2021
  • Brentwood, TN

With any new home construction, we had small issues. And, we have had some very minor after close issues. The people at Drees from the on site manager to the warranty people have been there for us every step of the way.

Drees Homes responded:
Cindy - We’re so glad to hear you’ve had a positive experience building your home with us! We are here for you; don’t hesitate to reach out if we can help you with anything! Thank you for taking the time to leave us a review. dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sloppy, timelines never met, workmanship

  • Lynn D.
  • Verified HomeBuyer
  • August 10, 2021
  • Noblesville, IN

Not sure there is a good builder out there, but Drees is definitely not one. The building process is stressful enough, but when you throw bad quality workmanship, delays, laziness/sloppiness, it just compounds the issues.

Drees Homes responded:
Andy - We appreciate and take customer feedback like this very seriously. We are constantly looking for ways to improve and enhance the customer experience. We have shared your comments with our leadership team. You can expect a follow-up phone call from them soon. dreeshomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Really poor vendor selection, sub par quality.

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Westlake, OH

Their vendor selection is really poor. We’ve had multiple issues just in the first 4 months of living here that include but are not limited to: a gas leak, sewage backup in the basement, foundation cracks with water leaks, dirty carpet upon move-in, unfixable mold buildup in grout, and a custom built-in in our living room that still isn’t complete. It has all in all been a very stressful experience.

Drees Homes responded:
Hello - We take feedback like this very seriously, and we are always looking for ways to enhance the customer experience. We have passed your message along to our Cleveland leadership team, and a Warranty Manager has reached out to you directly regarding your concerns. dreeshomes

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Horrible Customer Service and Poor Attention to Detail

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Avon, OH

I would not hire Drees to build a dog house much less a new home for us. There were multiple errors throughout the building process that took months to rectify. We had to change lots because they measured the 1st one incorrectly and our home would not fit on the lot. The Marketing Manager could not effectively explain what a garden basement was. Our laundry room was inverted from the blue prints and installed incorrectly. It had to be ripped out and redone. The tresses across the ceiling had 1 that was almost an 1" longer than the rest. We had to have huge holes cut out in our Master ...

Drees Homes responded:
Hello - We take feedback like this very seriously, and we are always looking for ways to enhance the customer experience. We have passed your message along to our Cleveland leadership team so they are aware of your concerns. Additionally, our Warranty Team would be happy to connect if you would like to reach out to them directly. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Our builder, Justin, was the best!

  • Gregory C.
  • Verified HomeBuyer
  • August 10, 2021
  • ARRINGTON, TN

We had a great experience with Justin at Drees.

Drees Homes responded:
Hi Gregory - We're so glad to hear Justin was such a great resource for you! Thank you for taking the time to write us a review, and congratulations on your Drees home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5