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Drees Homes Reviews

What Homeowners Have to Say About Drees Homes.

Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 665 homeowner reviews to learn why they are the right team to build your new home.

Drees Homes

has 4.3 out of 5 stars overall

665 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Customer Reviews

Home is Nice but Process was awful and unnecessarily so

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2026
  • Fredericksburg, VA

Please understand that when you meet with the salesman that they DO NOT MAKE clear that everything in the home is ala carte! After you go to the Home Center and pick what would be put in any modern home - they are willing to provide with the home from the 90's at no additional cost - but I am certain that the items chosen are not appreciably more expensive than what they will "give you" for the sales price. You may have "sticker shock". The home does not even come with a garage door opener at closer to a million dollars than we ever expected - we are still replacing or putting in items ...

Drees Homes responded:
Hello - Thank you for taking the time to share your experience. We’re glad to hear that you’re happy with your home. At the same time, we’re very sorry to hear about the frustration you experienced throughout the process. We strive to be transparent about selections and what is included in the base home versus personalized upgrades. Additionally, we take comments about quality very seriously; please know all of our homes are built according to county code. Should you have any warrantable concerns, please reach out to your Customer Care Team so we can assist you. ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Good value for the money

  • Gregory R.
  • Verified HomeBuyer
  • May 14, 2026
  • Broadview Heights, OH

This is our second Drees home. The quality of materials is substantially lower than our home 25 years ago. The workmanship is good. Some designs are a little strange like the placement of switches. Some of the carpentry seems off like molding pieces that don't fit together correctly. The responsiveness of the builder to fix items has been good.

Drees Homes responded:
Gregory - We're happy to hear you love your home and that our team has been responsive, however we take comments about the quality of our materials very seriously. We have shared your feedback with our Cleveland-area leadership team for their consideration. dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Best Builder

  • Julie C.
  • Verified HomeBuyer
  • May 13, 2026
  • Noblesville, IN

Drees is by far the best builder I’ve ever worked with from start to finish. I highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not ready for semi custom homes, good spec builder

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2026
  • Pittsboro, NC

Drees first neighborhood of semi custom homes. Unfortunately they are not ready for such homes from the inexperienced sales staff to building team. They are focused on cost cutting rather than doing the right thing. Only benefit is 5% down upon contract. There is a lack of accountability and ownership from Drees so if you want to buy here just be aware and manage your build as appropriate.

Drees Homes responded:
Hello - First, we are truly sorry to hear your experience with us has not met your expectations. We strive to provide homes our customers love. Moreover, one of our Company's core principles is to "always do what's right," so we take your feedback very seriously. We would like to hear more about your experience to see if there is anything we can do to improve your satisfaction. Please feel free to reach out to us via your Customer Care Team's phone number or email. ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Highlights

  • John C.
  • Verified HomeBuyer
  • May 06, 2026
  • Harrison, OH

My builder, Kai was incredible. He responded to every email and problem we had along the way. He was friendly and very knowledgeable. I have had two friends buy back here and told them to request Kai as the site supervisor. I have spoken to all my new neighbors and those who had him said the same things. Our salesperson was Greg. He helped us design our dream home and keep it within our budget. Mehyar was our post build problem solver. He has an eye for issues like no one I’ve ever seen. His demeanor and knowledge were incredible. He is also someone that our new neighbors speak highly ...

Drees Homes responded:
John - Thank you so much for taking the time to recognize your incredible Trailhead team. We will be sure to share your review with Kai, Greg and Mehyar so they know their hard work did not go unnoticed. Congratulations on your new Drees home, and please feel free to reach out to us if there is anything else we can assist you with. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kai was great to work with! Very understanding!

  • Steven B.
  • Verified HomeBuyer
  • May 06, 2026
  • Harrison, OH

The whole team was great to work with from start to finish! Our only issues would be with drywall and paint crews and their lack of attention to detail and cleanup!

Drees Homes responded:
Steven - Thank you for you for leaving us a review. We're so happy to hear our Builder, Kai, helped make your experience seamless. We did, however, share your comments about drywall and paint with our area leadership team. If you have any specific concerns about your home, please reach out to Customer Care by phone or email so that we can assist you. ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Truly a Five-Star Home Buying Experience

  • Jasmin V.
  • Verified HomeBuyer
  • May 06, 2026
  • Herndon, VA

From beginning to end, the home buying process has been phenomenal. The home itself is truly a dream, but what really made the experience stand out was the exceptional customer service from the Drees team. They were attentive, professional, and made the entire process smooth and stress-free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Davlat A.
  • Verified HomeBuyer
  • May 06, 2026
  • Morrow, OH

Thank you to the entire Drees Homes team for helping our family move into a beautiful new home. We truly appreciate your hard work and dedication and would recommend Drees Homes to others looking to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication Lacking

  • Patricia B.
  • Verified HomeBuyer
  • May 05, 2026
  • Harrison, OH

I had very little communication throughout the build. Had to follow up on outstanding items multiple times. Painting is not the best. Lots of touch up needed. Birds in the external vents. Vents should have been cohesive with the other townhomes. Had to provide my own screening to keep birds out. Overall, I like my home, but having to reach out 3 and 4 times to get small things cared for was frustrating.

Drees Homes responded:
Patricia - Customer satisfaction and quality are extremely important to us, and your comments about the finishes on your home do not meet the level of quality we strive to provide. Please feel free to contact us via Customer Care so we can assist you as quickly as possible. dreeshomes

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Project manager was quick to resolve issues. Workmanship and materials used in the construction were lack luster.

  • Anonymous
  • Verified HomeBuyer
  • April 30, 2026
  • Erlanger, KY

As I was told by one of the Drees reps " anyplace where corners can be cut as far as materials, Dees will always take the least costly route". This is evident in the plumbing structure where cheap plastic tubing is used instead of copper pipe, window sills are no longer standard and interior framing, drywall installation and finishing work were sub-standard. I will say that the Project Manager was quick to resolve issues when we pointed tham out to him.

Drees Homes responded:
Thank you for taking the time to share your experience. We’re sorry to hear that aspects of your home did not meet your expectations. At Drees, we are committed to building quality homes using materials and methods that meet or exceed industry standards, and we take feedback like yours seriously. Your comments have been shared with our local team as we continuously look for ways to improve. If you have any specific concerns regarding your home, please contact Customer Care so we can assist you. ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Just OK

  • Kiana J.
  • Verified HomeBuyer
  • April 29, 2026
  • Fredericksburg, VA

My experience with Drees was ok. I had an extensive issue with the soil being bad which delayed the building of my home by four months. This was quite a shock to me and an inconvenience, while Drees did all that they could to remedy the situation to build the house, they did nothing to remedy the inconvenience it put me in my family in. While the quality of the house is good I believe the price did not match. The layout of the home is very nice however a linen closets and larger walk-in closets would have been nice. The associate were professional but I would probably not buy another Drees ...

Drees Homes responded:
Kiana - Thank you for sharing your experience with us. We truly appreciate your honest feedback. We’re sorry about the unexpected soil issues and the delay it caused. While we’re glad our team was able to resolve the construction challenges and deliver a home you’re happy with, we regret how frustrating and disruptive that must have been for you and your family. Your feedback on pricing and design features is also valuable and will be shared with our team. If there’s anything else we can do to assist, please don’t hesitate to reach out to Customer Care. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Tyler is customer service strong

  • William Z.
  • Verified HomeBuyer
  • April 26, 2026
  • Morrow, OH

Tyler was very responsive to our questions or concerns.

Drees Homes responded:
William - Thank you for taking the time to share your feedback with us. We are thrilled to hear Tyler was such an excellent resource for you throughout your home building experience. Congratulations on your Drees home! dreeshomes

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

it was fine no problems just questions

  • Sandra R.
  • Verified HomeBuyer
  • April 24, 2026
  • Loveland, OH

i only knew john and Casie not sure but they were nice and answered all of my crazy questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Accountability

  • Chad B.
  • Verified HomeBuyer
  • April 22, 2026
  • Avon, IN

The home building experience was very challenging with Elevate by Drees from the point of pre-drywall to the finish. It started off well, but the ending was disastrous. Our construction manager flat out lied to us about certain things that were supposed to be fixed but were not. I found multiple areas in our attic after we moved in that there was no insulation at all. We showed up to our house about four hours after our closing and there were about 10 workers still painting, putting trim on the fireplace, and multiple other items that should have been done before closing. Multiple ...

Drees Homes responded:
Chad - First, we are truly sorry to hear your home building experience did not match the level of quality and seamlessness we strive to provide. We have discussed your review with our Indianapolis leadership team, who advised they are aware of the concerns you referenced and are proactively working toward a resolution, with work scheduled at your home in the coming weeks. Please contact your Customer Care Team if you need anything in the interim, and we look forward to seeing you at your 90-Day Warranty appointment next month. ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Are new build by Drees Homes

  • Robert U.
  • Verified HomeBuyer
  • April 21, 2026
  • Brunswick, OH

Overall a good experience we were a little sticker shocked with some upgrades.This was are first new build and would definitely recommend Drees.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

I had a great experience.

  • Patricia B.
  • Verified HomeBuyer
  • April 15, 2026
  • Loveland, OH

The builder and the team did their best to take care of any issues that I had

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience ! Highly Responsive !

  • Tushar G.
  • Verified HomeBuyer
  • March 11, 2026
  • Middletown, OH

Our home-buying experience with Drees Homes was nothing short of amazing! From signing to the handover, the team was supportive, transparent, and highly responsive. Our builder, Keith, kept us informed at every step of the construction process and acted quickly and efficiently on our feedback and concerns. We would definitely recommend buying a home with Drees Homes to our friends and family!

Drees Homes responded:
Tushar - We are thrilled to hear that you had such a positive experience building your home with us. We will be sure to share this feedback with Keith and the team so they know their hard work did not go unnoticed. We wish you all the best! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home Design and Build Process

  • Matthew E.
  • Verified HomeBuyer
  • March 11, 2026
  • Arrington, TN

This was my second time using Drees to design and build my dream home. The process was great with several highly skilled professionals helping us navigate the process from site selection to interior design to the build. I would highly recommend Drees!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Sherzodbek M.
  • Verified HomeBuyer
  • March 11, 2026
  • Mason, OH

I donhave a Good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unresolved Basement Leaks and Delayed Warranty Service

  • Van N.
  • Verified HomeBuyer
  • March 04, 2026
  • Union, KY

Very disappointed with Drees Homes. I’ve had ongoing basement leaks, and even after multiple repair attempts, the issue is still not resolved — and now there’s a new leak. I’m also dealing with fireplace problems that have taken an extremely long time to address. Response time and communication have been very slow. For a new home, I expected much better quality and customer service

Drees Homes responded:
Van - First, we are sincerely sorry for the situations you have encountered. Please know that customer satisfaction and quality are extremely important to us. We have escalated your review to our Customer Care Team, and our manager advised that our team is working with you directly to address your warrantable claims. Please feel free to contact your Customer Care Representative by phone or email if you have any additional concerns. ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Excellent service and quality

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2026
  • Wake Forest, NC

Wonderful experience, well thought out design and great quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality home with a wide range of customization choices

  • Thomas W.
  • Verified HomeBuyer
  • February 23, 2026
  • Saint Augustine, FL

Drees Homebuilders have a long-standing reputation to deliver a high-end quality home within an amazing build timeframe to discerning customers. Their project management, execution, craftmanship and attendance to details deliver homes with great floor plans and well thought-through amenities.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Manager and Account Manager were very responsive.

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2026
  • Fort Thomas, KY

I felt customer service took a back seat to Drees desire for additional fees (Profit)

Drees Homes responded:
Hello - Please know customer satisfaction is extremely important to us, and we would like to hear more about your experience. If you have not already, please reach out to Customer Care by phone or email so we can assist you as quickly as possible. Thank you. dreeshomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Second Time Around

  • Richard M.
  • Verified HomeBuyer
  • February 17, 2026
  • Louisburg, NC

The buying process was very smooth with Camden at the helm. This is our second home we had built with Drees and we enjoyed it so much the first time we thought we would do it again. Both homes were built professionally with very few problems which were corrected immediately. We would have a third home built by Drees if need be.

Drees Homes responded:
Richard - Congratulations on your new Drees home! Thank you for takin the time to share your experience with Camden and team. We wish you all the best as you settle in, and you know where to find us if you need that third home! dreeshomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The project manager was knowledgable and addressed questions quickly.

  • Anonymous
  • Verified HomeBuyer
  • February 12, 2026
  • Fairview, TN

The entire process from initial contact to construction and through move-in was smooth and stress-free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5