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Drees Homes Reviews
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What Homeowners Have to Say About Drees Homes.
Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 651 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great experience
- Jonathan E.
- Verified HomeBuyer
- May 28, 2025
- Fuquay Varina, NC
This was one of the best experiences we’ve had in any purchase let alone a home. Drees was amazing to work with and stands behind their work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A great experience overall.
- Mike M.
- Verified HomeBuyer
- May 27, 2025
- Arrington, TN
Having a home built is typically filled with stress and disappointment. Our experience with Drees Homes was nothing but enjoyable. Every potential issue was eliminated, with the real goal of total buyer satisfaction. Well done Drees!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We had the best building experience from Katie signing us on, to Kcey assisting in the design choices to Rafael who is the absolute best to deal with throughout the entire building process. Rafael communicated often and very responsive!
- Tim A.
- Verified HomeBuyer
- May 27, 2025
- Columbia Station, OH
Drees made home building seamless, they stayed on schedule, are very professional and are responsive to anything you may need. We would definitely build again with Drees!
Drees Homes responded:
Tim - Thank you for taking the time to share your experience with us. It's great to know that our entire team - from the Design Center Team to our Sales Team to our Builder - helped make your home building process seamless and enjoyable. We wish you all the best as you begin this next chapter. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not all its cracked up to be
- Anonymous
- Verified HomeBuyer
- May 23, 2025
- Monroe, OH
Have had many issues during the build and also issues after. The order in which houses get different things doesnt make sense. Our yard has not been finished yet and we are living in our house, but someone who's house is just now being finished is getting a yard. For the price you pay for the house, there is lots of imperfections and below expectations on the quality. Even with upgraded paint, you cant clean it without causing discoloration. cabinets have nicks and dings all over them. Things you pay for upgrades dont get done and they are only corrected or refunded if you bring it to their ...
Drees Homes responded:
Hello - Customer satisfaction is of the utmost importance to us, and we have escalated your review to our local team to try to identify your contract. Please reach out to your Customer Care Team by phone or email so that we can assist you as quickly as possible with any concerns you may have. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Loving our new home!
- Steven S.
- Verified HomeBuyer
- May 21, 2025
- Brentwood, TN
Ben and Mark were excellent to work with and made the whole process very enjoyable.
Drees Homes responded:
Steven - Thank you for sharing these kind words about Ben and Mark. We're so glad to hear they helped make your home building experience a great one. Congratulations on your new Drees home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Disappointed
- Tracy S.
- Verified HomeBuyer
- May 21, 2025
- Mc Cordsville, IN
We love the neighborhood but the quality of work for the price we paid is very disappointing! Even after coming back several times to fix items, we are still waiting for them to come again. Everything is way overpriced. I needed to match towel bar and called their distributor and she quoted me $60 for one towel bar. Lowe's has same bar for $22. Our builder Brock was the only positive in the whole experience. He is such a genuine person who did all he could to make our experience a good one. Unfortunately, he wasn't the one doing the work.
Drees Homes responded:
Tracy - While we are glad to hear you love your community, we sincerely apologize the level of quality did not meet your expectations. Please know we take these types of comments very seriously, and we have escalated your review to our Indianapolis-area leadership team. Our team advised they have a 90-day follow-up appointment scheduled next month, during which our team will discuss any concerns you might have. If you have any immediate needs, please don't hesitate to reach out to your Customer Care team by phone or email so that we can assist you as quickly as possible. ...
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 4
Drees is an Outstanding Builder
- Mark G.
- Verified HomeBuyer
- May 21, 2025
- Thompsons Station, TN
We looked at both new and existing houses for nearly 9 months and ultimately concluded that we were going to buy a Drees home. They design their homes thoughtfully with features that people want. W\e have also been so impressed with howe Drees staff are always friendly, responsive and professional. We have concluded that this is a cultural attribute of Drees and an example of how every business should be run.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great team
- Reetu B.
- Verified HomeBuyer
- May 21, 2025
- Noblesville, IN
Clayton and Susan are great to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lake house
- Jean-Paul P.
- Verified HomeBuyer
- May 21, 2025
- Hinckley, OH
Dress built an amazing house in the middle of nowhere for me. Great craftsmanship and style. Great job and thank you
Drees Homes responded:
Jean-Paul - We're thrilled to hear you love your new home. Thank you for taking the time to leave us your feedback on location, quality and style. We strive to hit all of those points for our Elevate customers. All the best to you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Saul, Builder
- Mark B.
- Verified HomeBuyer
- May 20, 2025
- Saint Johns, FL
Saul communicated with us several times during the week, including pictures. He went the extra mile to make sure our house was perfect and problem free.
Drees Homes responded:
Mark - We are so happy to hear that Saul was such a great resource for you throughout your home building journey. We will be sure to share this with him so he knows his hard work did not go unnoticed. We wish you all the best as you settle into your new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Happy
- Astrid S.
- Verified HomeBuyer
- May 16, 2025
- Lebanon, OH
Great journey. Builder was phenomenal in so many ways & house is exactly what we wanted it to be.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy peasy lemon squeeze
- Paul R.
- Verified HomeBuyer
- May 15, 2025
- Stafford, VA
We had a delightful experience with our Drees home flat purchase! From the very start we were impressed with the attention to detail Daniel and the entire crew has given. We have bought and sold several houses over the years and this process by far was Easy! Thank you to the Drees Crew!
Drees Homes responded:
Paul - Thank you for taking the time to share your review with us! It means a lot to know your Drees experience was so easy compared to your other home buying experiences, and we're happy to hear Daniel and team made the process smooth and enjoyable!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Positive experience with all involved
- Dominic H.
- Verified HomeBuyer
- May 13, 2025
- Fort Thomas, KY
The Drees Team fulfilled its promise of delivering us our dream home. Highly recommend.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Problems after closing never got completed
- Anonymous
- Verified HomeBuyer
- May 08, 2025
- Walton, KY
Problems after closing were never completed
Drees Homes responded:
Hello - Please know we take reviews from our customers very seriously, and we have escalated your review to our local team. If this is regarding your yard installation, our team is working diligently to have yards completed as quickly as possible, weather permitting. If you have additional concerns, please reach out to our Customer Care Team by phone or email so that we can assist you. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Becky
- Rebecca S.
- Verified HomeBuyer
- May 07, 2025
- Alexandria, KY
They nickel and dime you and at the end of the day you end up replacing showerhead etc.
Drees Homes responded:
Rebecca - We take customer feedback very seriously, and we have shared your review with our local leadership so that they are aware. If you are having issues with your shower head, please contact Customer Care by phone or email so that we can assist you as quickly as possible.
Total Score 2
Quality 1
Trustworthiness 5
Responsiveness 1
Kent
- Kent B.
- Verified HomeBuyer
- May 07, 2025
- NOBLESVILLE, IN
We were very pleased with the overall experience of building our new home with Drees. As we did not live near the building site of our new home, Drees did a good job of keeping us informed of the progress of our build and answered any questions or concerns we had throughout the build. Even after closing and moving in, Drees stayed present and took care of any issues we had. We would recommend Drees Homes for your new home.
Drees Homes responded:
Kent - Thank you so much for your review. It's fantastic to know that you would recommend us to others who want to build their home. We're thrilled to hear our team helped communicate the progress of your build and made your experience seamless and enjoyable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thanks
- Paul B.
- Verified HomeBuyer
- May 07, 2025
- Jacksonville, FL
Thank you for the excellent service and support during our home buying process. From Ben to Albert and Mallory to Tierra, many thanks for your support and great customer service throughout this journey.
Drees Homes responded:
Paul - Thank you for taking the time to leave us such a thoughtful review. We are so glad to hear Ben, Albert, Mallory and Tierra helped make your home building experience easy and enjoyable, and we wish you all the best as you settle in to your new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great people but final ceilings had issues
- Scott M.
- Verified HomeBuyer
- May 07, 2025
- Thompsons Station, TN
Rob and Brett were amazing throughout the entire process. Very responsive and always on top of it. Unfortunately the ceilings in our house showed the drywall seams pretty bad. We have had numerous people come in to fix the issue but the upstairs ceiling drywall seams are still very visible. Disappointing.
Drees Homes responded:
Scott - Thank you for your kind words about Rob and Brett. However, we want you to know we have escalated your comment about your drywall to our local leadership team. You should be hearing directly from someone on our team about this concern.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great support
- Bob S.
- Verified HomeBuyer
- May 02, 2025
- Noblesville, IN
Sales, service and construction mgr were very responsive throughout the pricess
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First time Drees customer.
- Janie H.
- Verified HomeBuyer
- April 30, 2025
- Lebanon, OH
I would highly recommend using Drees as your builder. The craftsmanship is top notch.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not the best experience
- Heather C.
- Verified HomeBuyer
- April 30, 2025
- Walton, KY
Everything was good until we closed. Once we closed, outstanding issues have been pushed to the back burner. We’ve had to repeated ask for follow up. We have major drainage issues in our yard which have yet to be resolved. Concrete subs were terrible. Porch step has yet to be redone and repoured because it was done incorrectly. All of the extenuating issues have outweigh the good at this point.
Drees Homes responded:
Heather - First, we apologize for any frustration you have experienced regarding outstanding issues. Customer satisfaction is extremely important to us, and we have shared your review with our local leadership team so they are aware of your feedback. Our Customer Care Manager advised that our team is scheduled to conduct your 90-day review on May 5. Please know we will be prepared to go over all of your concerns in detail so we can address them as soon as possible. ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Glade it’s over
- Jim N.
- Verified HomeBuyer
- April 29, 2025
- Burlington, KY
Get everything in writing. After you sign reality sets in. Market manger’s job is to sell regardless of integrity.
Drees Homes responded:
Jim - Please know we take feedback like this very seriously, and we have shared your review with our Northern Kentucky-area leadership team so that they are aware. Quality and customer satisfaction are of the utmost importance to us. If you have specific concerns about your home, please do not hesitate to call or email Customer Care so that we can assist you as quickly as possible. ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Lack of respect of working customers
- Terry M.
- Verified HomeBuyer
- April 24, 2025
- Walton, KY
Drees does not respect the customers time from scheduling meetings, contractors showing up without prior notification post-close, to lawn completion. We have been left with a dirt yard for going on 3 months after closing. For dog owners, this defeats the purpose of purchasing a home and has left us with an absolutely miserable experience. We have had to take time from work, rearrange schedules, and make arrangements for our dogs to be cared for with no end in sight. While we are incredibly happy with the quality, our experience has overshadowed the quality leaving us regretting our ...
Drees Homes responded:
Terry - First, we sincerely apologize for any inconvenience this has caused, as customer satisfaction is a top priority for us. We have escalated your review to our local team, who advised that they have your yard scheduled to be installed next week, weather permitting. Please don't hesitate to reach out to Customer Care if you need anything in the meantime. ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 1
Good Builder but Dated choices in Materials & Floor Plans.
- Anonymous
- Verified HomeBuyer
- April 22, 2025
- Aldie, VA
Drees advertise as Custom Home builder. But they only allow minor tweaks in plans. Their original plans lack modern layouts, fancy elevations and open plans. Lot of wasted attic spaces. Literally filled the useful area under extended living with dirt, instead of using that space. Lot of design choices, but it can make the life very cumbersome with design centers. Their basic selections are old style and dated. Ex; Old style switches, very traditional light fixtures, trims etc. We have to buy upto new styles and materials. I have to pay up a lot to bring it to Toll Brothers style. ...
Drees Homes responded:
Hello - Thank you for taking the time to share your feedback. We sincerely appreciate your review, and we are sorry to hear that your experience did not fully align with your expectations. At Drees Homes, we take pride in offering a variety of floor plans and personalization options, however we understand that our plans and design selections may not suit every style preference. Your insights regarding customizations are valuable, and we are sharing this feedback with our local team for consideration. Additionally, we value communication and providing prompt service to our customers. As this review is anonymous, we can't contact you, but please feel free to call or email our Customer Care Team so that we can assist you with any concerns you may have. ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
A great home buying experience
- Ryan Z.
- Verified HomeBuyer
- April 21, 2025
- Columbia Station, OH
Drees was a great builder to work with and everyone in the organization was very accommodating
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Akron, OH - Coming soon!
- Cincinnati, KY (238)
- Cleveland, OH (88)
- Indianapolis, IN (82)
- Jacksonville-St. Augustine, FL (50)
- Nashville, TN (78)
- Raleigh-Durham-Chapel Hill, NC (53)
- San Antonio, TX - Coming soon!
- Washington, VA (56)
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