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Drees Homes Reviews in Nashville, TN

What Nashville Homeowners Have to Say About Drees Homes.

Read all 54 verified reviews from homeowners that built a new home with Drees Homes in the Nashville area. Nashville homeowners have rated Drees Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Drees Homes

has 4.3 out of 5 stars in Nashville Area

54 Reviews in Nashville Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Value 4

Responsiveness 4

Drees Homes in Nashville Area

View Homes

Customer Reviews

Garrett and Julie were wonderful to work with.

  • Anne F.
  • Verified HomeBuyer
  • April 19, 2023
  • Nolensville, TN

Great home in a great neighborhood.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First time homebuyer

  • Ashley K.
  • Verified HomeBuyer
  • March 07, 2023
  • Thompsons Station, TN

My husband and I built our Drees home with such ease. We were building from out of state and the process went smoothly. When issues were brought to our attention , they were quickly resolved. Our home is beautiful and Drees went above and beyond to make our house even more custom. Even after our final walkthrough, there were some items that still needed to be taken care of and are currently being handled after closing, they have been in constant touch and make their buyers feel heard. We appreciate buying a Drees home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great after close follow up

  • Cindy Hancock B.
  • Verified HomeBuyer
  • August 10, 2021
  • Brentwood, TN

With any new home construction, we had small issues. And, we have had some very minor after close issues. The people at Drees from the on site manager to the warranty people have been there for us every step of the way.

Drees Homes responded:
Cindy - We’re so glad to hear you’ve had a positive experience building your home with us! We are here for you; don’t hesitate to reach out if we can help you with anything! Thank you for taking the time to leave us a review. dreeshomes

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The Home That God Blessed Us with the Help of Kenton

  • Bruce H.
  • Verified HomeBuyer
  • November 21, 2023
  • LEBANON, TN

Purchasing a home through Drees, was a Very Good Experience. The person that made the difference for us was Kenton. We went through a lot & he was there with us all the way. We went through several companies, and not once did he abandon us. God Blessed us with Kenton. You Need More People Like Kenton, that Really Looks out for the Customer.

Drees Homes responded:
Bruce - We appreciate you taking the time to share these kind words about Kenton. We are thrilled to hear he was such an excellent resource for you during your home building experience. We are wishing you all the best as you begin this new chapter in your Drees home! dreeshomes

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Horrible experience!

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Thompsons Station, TN

Quality is subpar to say the least. Aesthetically the house is beautiful until you get into the details. Oversight on issues is non-existent and there’s no follow through. I would never recommend a Drees home.

Drees Homes responded:
Hello - Please know we take customer comments like this very seriously, and we have shared your review with our Nashville-area leadership team so that they are aware of your feedback. dreeshomes

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

It was good but it wasn't outstanding

  • Evelyn O.
  • Verified HomeBuyer
  • December 05, 2022
  • Franklin, TN

I liked the overall experience. It was delayed three months and that became a problem because we had sold our house and we were living in a short term rental. Had we known that it would take 3 months longer, we would have rented for long term. The drywall and paint have been a problem. We used to build custom homes and I think the drywall and paint sub contractors were average and not good. They have had a lot of bad spots to repair. The stairs all have to be re-stained because the cleaners from the paint company left there towels all over the stairs while cleaning the rod iron spindles ...

Drees Homes responded:
Evelyn - Thank you for taking the time to share your feedback with us. Unprecedented demand for new homes - coupled with supply chain issues - has created unforeseen conditions for the home building industry. We are working vigorously with our suppliers to try to minimize delays as much as possible. We have shared your review with our Nashville-area leadership team so that they are aware of your feedback on delays, as well as your feedback on paint and drywall. Please know we are always looking for ways to enhance the home building experience and that our Customer Care Team is available to assist you if you need anything else. ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great People

  • Charles K.
  • Verified HomeBuyer
  • December 18, 2023
  • Franklin, TN

We had a few issues, but they always said, "We'll do the right thing." And they always did. Great home and loved the experience.

Drees Homes responded:
Charles - Doing the right thing is a principle our company was built on. Thank you so much for sharing this with us. We are so happy to hear your home building experience was an easy and enjoyable one. We wish you all the best! dreeshomes

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

High Quality home…good customer service.

  • Jerry A.
  • Verified HomeBuyer
  • July 27, 2022
  • Thompsons Station, TN

Drees offers a high quality home. The overall experience to build was not the horrible, but for the price of the home…there is definitely room for improvement. We love the completed work, although 2 months into the home (after closing) we are still waiting on a few minor things to be resolved.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Garrett was great throughout the process

  • William H.
  • Verified HomeBuyer
  • November 21, 2023
  • Franklin, TN

Smooth process throughout. Interior design process was very collaborative

Drees Homes responded:
William - Thank you for taking the time to provide feedback on our Design Center experience, as well as our team members. We are glad to hear Garrett helped make your build as smooth as possible! dreeshomes

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Building can be tough

  • Richard S.
  • Verified HomeBuyer
  • July 07, 2023
  • Gallatin, TN

In today's world, we do not have a lot of "experienced" workers. With that said, the Drees team, Jack Towe, Heather, and Mitch, worked to the best of their ability to weed through issues and resolve them. I never felt that Drees Abandoned me. They are sticking with me to get the proper folks over here to finish the build to my satisfaction.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

A builder willing to be flexible

  • Scott S.
  • Verified HomeBuyer
  • October 01, 2021
  • LEBANON, TN

One of the things that attracted us to Drees was their willingness to adapt their standard build to fit our needs. In our case the changes were mainly cosmetic but others in our subdivision had more extensive changes regarding room layouts. We had previously done a new build with a different builder who was totally inflexible to changes so working with Drees felt like we were more involved in our new house. Of course any builder is only as good as their subcontractors and unfortunately in our case the concrete guys were less then stellar. To their credit Drees did attempt to correct the ...

Drees Homes responded:
Scott - Thank you for taking the time to share your thoughts with us. We strive to make building custom homes easy, so we're thrilled you felt like you were able to make your home your own! We've shared your review with our Nashville-area leadership team, so that they are aware of your feedback. We hope you enjoy your new Drees home! ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Nice quality

  • Christopher M.
  • Verified HomeBuyer
  • September 21, 2021
  • Rockvale, TN

The process with Drees was over all really good. The home quality and attention to detail is really nice. We had some unusual issues during the build due to our lot (not Drees) that I would have been nice to more aggressively address, but Drees has stood by their commitments and continues to work through the problems. I would definitely build with Drees again.

Drees Homes responded:
Christopher - It's so nice to hear you had a wonderful experience building your home with us, despite a unique challenge with your homesite. We appreciate your feedback and wish you all the best in your new Drees home! Let us know when you're ready to build again! dreeshomes

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Logan, he was great to work w/

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Rockvale, TN

All good, thank you for the support

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great, but make sure you know the process

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2021
  • Brentwood, TN

We love our Drees home and are happy and excited to be living here. The process of building a home with Drees, specifically the upfront decision making and closing, was challenging at times, but our builder and warranty team were exceptional and great to work with.

Drees Homes responded:
Hello - We're so glad to hear you love your Drees home and that our team has been such a great resource for you! We wish you all the best as you begin this next chapter! dreeshomes

Total Score 4


Quality 5

Trustworthiness 3

Value 3

Responsiveness 4

Responsive to issues until the house was paid for - then no response

  • Ricky M.
  • Verified HomeBuyer
  • September 17, 2024
  • Smyrna, TN

Responsive to issues until the house was paid for - then no response

Drees Homes responded:
Ricky - Please know we take customer reviews like this very seriously, as we are committed to rectifying any warrantable concerns for our homeowners. Please feel free to reach out to your Customer Care Team by phone or email so we can assist you as quickly as possible. dreeshomes

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 1

Great house just needs to not rush to finish build

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2022
  • Brentwood, TN

Garage has split wood between the cylinder blocks and drywall. Master shower downstairs Door was not closing right before we closed on the house and fixed it then and now the problem continues after 2 uses of opening and closing the door.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Purchase

  • Amy C.
  • Verified HomeBuyer
  • April 03, 2024
  • Arrington, TN

Septic was never explained and still can’t get information tons of drywall issues, no move in clean done and still waiting on repairs

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 2

Tim and Julie

  • Julie J.
  • Verified HomeBuyer
  • February 07, 2024
  • Franklin, TN

We love the floor plan and design of the home. The construction of the home was unsatisfactory.

Drees Homes responded:
Julie - Thank you for sharing your feedback, as it helps us improve the home building experience for our customers. Quality and customer satisfaction are extremely important to us, and we apologize that we fell short of your expectations. We have shared your review with our Nashville-area leadership team, and our team will remain committed to addressing any warranty claims that arise. Should you need additional assistance, please contact your Customer Care Representative by phone or email. ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Don’t be blinded by excitement or distraction

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Franklin, TN

Make sure you walk through and nitpick the house. Contractors try and cut corners especially the finishing crew. If you have animals do not get the real hardwood or engineered hardwood. Make sure you double check the appliances you get are correct. Plan on doing a lot more landscaping.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Medium quality and responsiveness to work needing completion.

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Thompsons Station, TN

I believe the builder tries to meet the needs of the homeowners, but they just have a hard time getting individual subcontractors and workers to come at scheduled times to complete the needed work on the home. We have been in the home about two and a half months and still have lots of items that need repairing or completion, but we are still waiting on individuals to show up. The quality would be better if the subcontractors work was supervised more closely by the project managers.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Disappointed

  • Lindsay G.
  • Verified HomeBuyer
  • August 31, 2022
  • Nolensville, TN

We decided to build with Drees, because we believed they built superior homes. We do like our home and think aesthetically it looks nice. Unfortunately several issues have clouded our experience. Several of the subs who worked on our house did a sloppy, careless job and would also often leave food, drink, and trash onsite after they left for the day. Days before closing I noticed and killed a large cockroach in the house and was hoping it was just a one-off. Unfortunately, that was not the case and we are now experiencing a cockroach infestation that we are trying to mitigate ourselves ...

Drees Homes responded:
Lindsay - We take reviews like this very seriously, and we have shared your message with our Nashville-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is working diligently to rectify the situation regarding your windows, and should you have any additional concerns, please feel free to reach out to your Customer Care representative. ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

None

  • Kenel S.
  • Verified HomeBuyer
  • November 28, 2023
  • Smyrna, TN

Not the best home buying experience and I could do it over, I would have chosen a different builder.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

poor workmanship for quick sale

  • Linda S.
  • Verified HomeBuyer
  • November 22, 2023
  • Thompsons Station, TN

Chedk out items you would not expect to find a problem with

Drees Homes responded:
Linda - Thank you for taking the time to share your feedback with us. Please know your satisfaction is very important to us, and we sincerely apologize that we fell short of your expectations. We would appreciate it if you could provide us with specific details about the problems you've encountered. If you have not already, please reach out to your Customer Care Team so that they can assist you. ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Expected better quality

  • Cassandra S.
  • Verified HomeBuyer
  • February 28, 2023
  • Thompsons Station, TN

When picking out your paint no ve dries as the cheapest crappyest paint company in Tennessee and will only choose to paint flat paint

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

KINGS CHAPEL HOUSE

  • Nicole S.
  • Verified HomeBuyer
  • August 25, 2024
  • Arrington, TN

Would never buy another home with Drees.

Drees Homes responded:
Nicole - We take reviews like this very seriously. Please know that our team is committed to rectifying any warrantable concerns that you might have. If you have any concerns, please reach out to your Customer Care Team by phone or email so we can assist you as quickly as possible. dreeshomes

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 2