- New homes
- Drees Homes
- Reviews
- Washington, VA
Drees Homes Reviews in Washington, VA
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What Washington Homeowners Have to Say About Drees Homes.
Read all 39 verified reviews from homeowners that built a new home with Drees Homes in the Washington area. Washington homeowners have rated Drees Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Homes in Washington Area
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Customer Reviews
Interesting process on buying new construction
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- STAFFORD, VA
I do not have any comments.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Drees Homes - Floor plans are the most attractive among the other builders.
- Sagar D.
- Verified HomeBuyer
- September 08, 2021
- Frederick, MD
Floor plans are the most attractive among the other builders.
Drees Homes responded:
Sagar - We're so happy to hear you were pleased with our floor plan offerings! Thank you for choosing us to build your home and for taking the time to share your feedback with us!
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Drees Homes - Having the weekly calls are great.
- Andrew V.
- Verified HomeBuyer
- October 05, 2021
- Frederick, MD
Having the weekly calls are great. It gives you a chance to discuss where Drees is at with construction.
Drees Homes responded:
Andrew - Thank you for sharing your feedback with us! We wish you all the best as you begin this next chapter in your new Drees home!
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
If you can get past the Sales Experience the Quality of Home is Great
- Katie W.
- Verified HomeBuyer
- October 10, 2021
- Aldie, VA
The sales experience was really really bad. If you can make it past that, and work with the delivery team-- you will be okay. We actually started to consider ending our build because the team was so non responsive and rude. I actually had to email the lady and ask her to please be kind in working with us. Now, once we got to delivery... it was better... Tom was amazing to work with. He did a wonderful job and was EXTREMELY responsive. We do love our home and Tom ensured the quality of the home was the best. That's why I gave it a 5 star. Unfortunately the sales team broke our trust ...
Drees Homes responded:
Katie - We take customer reviews like this very seriously. Please know that we have shared your message with our Washington DC-area leadership team so that they are aware of your feedback. Additionally, our Warranty Team is always happy to connect with you, should you have any specific concerns. ...
Total Score 3
Quality 5
Trustworthiness 3
Value 3
Responsiveness 2
Nice house but living with some weird issues
- Cengiz U.
- Verified HomeBuyer
- November 22, 2022
- Frederick, MD
There is disturbing knocking noise coming from the ceiling in my study room and unfortunately it does not look like it will be resolved any time soon
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Joe is a good builder but the sub contractors just don't care about the quality of work they do.
- Eugene C.
- Verified HomeBuyer
- January 08, 2023
- Frederick, MD
Definitely get a private inspection done!. The sub contractor(Atlantic Building) that fixed my doors don't care about the work they did. Front door has been having locking issues. Drees put in an order for them to fix and i have had to technicians here but still need a replacement jamb. The first Atlantic worker had the attitude like I was bothering them with my report for the front door to be fixed. All the screws on the interior door locks installed were not tightened. A month and half after move in, the owner's bedroom door lock fell off. The door lock on the second bedroom got very lose ...
Drees Homes responded:
Eugene - Thank you for taking the time to share your thoughts with us. We have shared your review with our Washington DC-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is poised to complete your 90-day follow up next month; in which we will be happy to assist you with any concerns you may have. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Drees Homes - We moved to Drees 2months back.
- Asha K.
- Verified HomeBuyer
- September 21, 2021
- Frederick, MD
We moved to Drees 2months back. We are not satisfied with quality and workmanship. Some portion of the wood is not stable. It is going down or is soft. Paint finish is not good. Countertop is slanted.
Drees Homes responded:
Asha - Customer satisfaction and quality are our top priorities, and we take reviews like this very seriously. We have shared your message with our Washington D.C.-area leadership team, so that they are aware of your feedback. Please know our Warranty Team is working diligently to resolve your concerns. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Do not buy from this builder
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- FREDERICKSBURG, VA
If you want a home that is full of unskilled workmanship for a premium price, then by all means buy from them. If you want to spend the first several months angry over all the items that were not finished before you moved in that you can’t get an estimate on when or if they ever will be done then go ahead. Our brand new driveway is crumbling apart, they do no soil prep, give you a lot full of rocks…not a yard, they push closing so they can get that 2% commission, they don’t care if you’re not happy with the finish work (they promise to make a list and come back to fix at a future date, hope ...
Drees Homes responded:
Hello - Please know that we are always looking for ways to improve the home building experience and that we take reviews like this very seriously. We have shared your message with our Washington DC-area leadership team so that they are aware of your feedback. Additionally, our Warranty Team is always happy to connect with you regarding your concerns. ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Generally OK
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- Aldie, VA
The home buying experience was overshadowed by the lack of adherence and unprofessionalism related to agreed upon purchase items to the house. Additionally, minor design flaws are not easily corrected through Drees (fixing myself). Ultimately, Drees came through in fulfilling their agreement for purchased items and corrected most but not all issues.
Drees Homes responded:
Hello - We take customer feedback like this very seriously. We have shared your message with our Washington DC-area leadership team, so that they are aware of your review. Additionally, please know that our Warranty Team is always happy to connect, should you have specific concerns.
Total Score 2
Quality 4
Trustworthiness 1
Value 3
Responsiveness 3
Okay
- Clay C.
- Verified HomeBuyer
- July 12, 2023
- DUMFRIES, VA
I honestly think that these homes were not built very well and cheap materials were used to erect them up so quickly. Walls are definitely not sound proof. I can hear noise on the 2nd floor from the basement.
Drees Homes responded:
Clay - Thank you for taking the time to share your feedback with us. We appreciate customer reviews like this, as they help us improve our processes. Additionally, please know that our Customer Care Team is available to assist you, should you have any specific concerns with your home.
Total Score 2
Quality 1
Trustworthiness 4
Value 1
Responsiveness 4
Not the best experience.
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- DUMFRIES, VA
Overall Drees provided a good product in the end. Unfortunately, you’ll have to watch everything they do and constantly fight with Drees to get what was promised.
Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have shared this feedback with the appropriate people on our leadership team so that they are aware. Please feel free to reach out to your Customer Care Team if you have any specific concerns.
Total Score 2
Quality 3
Trustworthiness 2
Value 2
Responsiveness 3
Don't sign unless everything about the house is the way you want it.
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- STAFFORD, VA
Up until the final weeks, the experience was pretty good. However, the final weeks, and after signing has been a nightmare. Final walkthrough (one week out) had countless issues, while numerous things were still not even scheduled, to know if we should be requesting they be fixed. On the day of closing, there were trades all over the house, paint all over the floors, etc. Needless to say, the day we had been dreaming about left much to be desired. But the worse part was post closing. The builder made a list of issues to be addressed "ASAP". Of which, he said half would be done by the ...
Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have shared your message with our Washington DC-area leadership team so that they are aware of your feedback. Please know our Warranty Team is always happy to connect, should you have any specific concerns.
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Worst first experience EVER!
- Crystal T.
- Verified HomeBuyer
- September 21, 2021
- FREDERICKSBURG, VA
We still have blue tape all around our house on things that aren’t fixed. We are missing a cabinet in our basement bar because the cabinet installers left a broken cabinet, like we wouldn’t notice. When we opened the cabinet door, it just fell off. Also, our flooring was put in so terrible that we have lumps and bumps all over the place. I have zero trust with the team of people that were supposed to “help” us; they basically took our money and have left us. As much as we paid for the house (and our first water bill was over $600; there’s only 3 people in our house) our lawn should look ...
Drees Homes responded:
Crystal - We take customer reviews very seriously, and we are always looking for ways to enhance the homebuilding experience. We have shared your message with our Washington D.C.-area leadership team, so that they are aware of your feedback. It is our understanding that members of our leadership team have been in touch with you regarding your concerns. Please feel free to contact your Warranty Rep. directly, should you need anything else. ...
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor responses, inadequate material and trade professionals.
- Wonda G.
- Verified HomeBuyer
- October 15, 2021
- STAFFORD, VA
Buyer be ware. If you build with this company, you may need to hire an attorney.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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