Fulton Homes Reviews

I purchased a new build configured by a buyer that cancelled due to COVID so I only worked with them from home build completion to move in. They are extremely professional and honest. Even bad news is delivered accurately with clear next steps. I look forward to building with them in the future.

The initial response is good. The timely manner that the repair is investigated and completed, not so much.

We will recommend the company to other buyer without hesitation.

Overall it is a nice house but there were (still are) many issues that need to be addressed. I have purchased new homes before and understand there are always construction items that need to be repaired or fixed, a punch list. We identified many of these during our walkthru which were supposed to be repaired before move in. There were not and no we have identified many more issues that need to be fixed. We have submitted those for repair but after 3 weeks nothing has been done. Ironically, in the model home is a non stop video playing about thier quality and attention to detail and how every home goes through multiple inspections before given to the homeowner. That didn't happen and I would suggest they play a different video. Not sure if I would purchase another Fulton home or not. ... More

some of the finish work not done very well. Soffit has bare spots. Still no toilet paper holders

Home was poorly built. The attention to detail was extremely awful. Paint all over the floors. Home was delivered dirty. Floors had stains. Tile was the incorrect color and inconsistent colored throughout. Tom was great though.

There were supply issues and delays. However, I believe the superintendent on our home was on top of the project and did everything in his power to accomplish goals.

Overall good experience. Covid caused delays but Fulton was good at updating us.

Djkarta, and Jack were awesome. Their Hospitality was amazing and they were always there to answer any questions or concerns we may have had! I absolutely Love Fulton’s Customer Service Portal fir it made out hone buying experience easy.

I would buy another Fulton house in the future

The process was great. The only issue was things that were not repaired after our blue tape walkthrough. I’d rather be told they wouldn’t repair certain things than having to spend time on them during the walkthrough.

Fulton made my home buyers experience go very smoothly

Sales people were anxious to add high ticket options (SPA shower, deluxe garage door, oversized patio), but missed smaller items (extra electrical on over-sized patio, top of sink disposal switch..bad hip makes under sink switch a problem)

Overall the home is great. The Fulton staff have been quick to respond to concerns. The paint in the home is the cheapest chalk like paint you can get. It shows EVERYTHING. If you have kids it would be a hot mess. We've built 3 homes and this one is the most cosmetically pretty one yet.

I didn't have the full Fulton experience since I bought a model home. I was pleased with our sales rep. She was knowledgeable, responsive, and very pleasant to work with.

Home is beautiful,buying experience was excellent, as usual repair process is still frustrating.

My buying experience was excellent and the Fulton staff were available, friendly and very helpful. We love our new home. Thank you Fulton!

A process that was both exciting & frustrating. It took almost 2 months from signing the contract to break ground...that was a frustrating issue! However, we went to view the progress almost weekly for the next 7-8 mths & were impressed w/the intricate details & structural integrity. When picking ur options for upgrades vs builder options, do your homework- some items are a reasonable value - others are overpriced....you can upgrade yourself later for less on things like ceiling fans or upgraded lighting options. When there are issues under the post closing warranty, they respond & tcb Pretty rapidly! Overall very happy with Fulton builders and would definitely recommend- but I think the value for price paid could have some improving. The flight path was expressed as a couple miles from us - no problem - but we’ve been having flight paths directly overhead! NOT happy about that! ... More

Sales people were amazing loved working with them. The clean-up and final presentation of the house was a little lack luster. We arrived to our house to get keys to find the cleaning crew were still here and that the glass stove top was cracked. We actually arrived 15 minutes late to our appointment and felt like everything was not wrapped up and ready to go. That was a little disappointing having bought a Fulton home in the past and knowing their quality and service. My wife had left comments and sent a message via Fulton website on how disappointing we felt with the presentation and no one from Fulton ever responded to her message. After our initial move in, they were however very responsive and checking in daily to ensure all issues have been resolved since moving into our home. The Superintendent Jeff here at Sirona has been amazing to ensure we have been fully taken care of. His follow-up and attention to detail alone I would give 5 stars. ... More

Been in house since end of December and no issues.

I purchased my home in Cooley Station Gilbert from Fulton homes in September this year. The whole purchasing experience is great than any other time I purchased house. This is my first home in Arizona, the quality and materials are very good, the sales people are so helpful, the construction team are as well did very nice works for my home, the design center has everything I want it. Thank you. Highly recommended Fulton Homes for anyone who is planning to buy a home.

We had a rough start with our original Salesperson, once we got that switched it was great! The construction team and super were awesome and worked with us on all issues and questions, the team in the design center was also great to work with. All in All, Fulton built a great home at a fair price and did what they could to make the best of all the delays and challenges that we are all dealing with in these extraordinary times. Thank you to the Entire Fulton team!

Overall our experience was good. We had to move in without all of the appliances which was unfortunate but this company was very responsive to our needs. Alex, the construction manager is phenomenal! This is the third home I've built and I must say working with Alex was the best experience of them all. Alex promptly scheduled all needed repairs and is always very kind and polite.

I will preface by saying this was not my first time building a home. I am happy with the overall product but the communication from the office staff and the supervisor (Marlon) was less than ideal. For example, if there is going to be an additional 4 month delay that you are aware of, communicate that to the buyer. Don't wait for us to pull it out of you when we think we are moving in in 6 weeks. We were also provided no appliances and no substitutes or even a gift card to buy a toaster. The front office (Mark) was extremely rude and offered no sympathy. Our neighbors received temporary items and we were told to fly a kite. The subcontractors were terrible and it seemed no one was checking their work in a timely fashion. I get that things need to be redone occasionally but why are we the ones to point them out when they should be caught. Overall the house is what we wanted but the experience was awful. ... More

Overall we had a good experience working with Fulton Homes during the build process. We were relocating from Wyoming and working on this long distance posed some problems but the entire team worked with our ability to come to Phoenix and we were able to conduct all of our appointments with no disruption of the building process. There were minimal issues noticed after moving in and Fulton took care of those issues quickly and without any warranty hassle which is something you can't always say about warranty's!! We would recommend Fulton to anyone looking for a builder. The reputation that our realtor told us they have is well earned! ... More