Fulton Homes Reviews

Fulton made my home buyers experience go very smoothly

Sales people were anxious to add high ticket options (SPA shower, deluxe garage door, oversized patio), but missed smaller items (extra electrical on over-sized patio, top of sink disposal switch..bad hip makes under sink switch a problem)

Overall the home is great. The Fulton staff have been quick to respond to concerns. The paint in the home is the cheapest chalk like paint you can get. It shows EVERYTHING. If you have kids it would be a hot mess. We've built 3 homes and this one is the most cosmetically pretty one yet.

I didn't have the full Fulton experience since I bought a model home. I was pleased with our sales rep. She was knowledgeable, responsive, and very pleasant to work with.

Home is beautiful,buying experience was excellent, as usual repair process is still frustrating.

My buying experience was excellent and the Fulton staff were available, friendly and very helpful. We love our new home. Thank you Fulton!

A process that was both exciting & frustrating. It took almost 2 months from signing the contract to break ground...that was a frustrating issue! However, we went to view the progress almost weekly for the next 7-8 mths & were impressed w/the intricate details & structural integrity. When picking ur options for upgrades vs builder options, do your homework- some items are a reasonable value - others are overpriced....you can upgrade yourself later for less on things like ceiling fans or upgraded lighting options. When there are issues under the post closing warranty, they respond & tcb Pretty rapidly! Overall very happy with Fulton builders and would definitely recommend- but I think the value for price paid could have some improving. The flight path was expressed as a couple miles from us - no problem - but we’ve been having flight paths directly overhead! NOT happy about that! ... More

Sales people were amazing loved working with them. The clean-up and final presentation of the house was a little lack luster. We arrived to our house to get keys to find the cleaning crew were still here and that the glass stove top was cracked. We actually arrived 15 minutes late to our appointment and felt like everything was not wrapped up and ready to go. That was a little disappointing having bought a Fulton home in the past and knowing their quality and service. My wife had left comments and sent a message via Fulton website on how disappointing we felt with the presentation and no one from Fulton ever responded to her message. After our initial move in, they were however very responsive and checking in daily to ensure all issues have been resolved since moving into our home. The Superintendent Jeff here at Sirona has been amazing to ensure we have been fully taken care of. His follow-up and attention to detail alone I would give 5 stars. ... More

Been in house since end of December and no issues.

We had a rough start with our original Salesperson, once we got that switched it was great! The construction team and super were awesome and worked with us on all issues and questions, the team in the design center was also great to work with. All in All, Fulton built a great home at a fair price and did what they could to make the best of all the delays and challenges that we are all dealing with in these extraordinary times. Thank you to the Entire Fulton team!

Overall our experience was good. We had to move in without all of the appliances which was unfortunate but this company was very responsive to our needs. Alex, the construction manager is phenomenal! This is the third home I've built and I must say working with Alex was the best experience of them all. Alex promptly scheduled all needed repairs and is always very kind and polite.

I will preface by saying this was not my first time building a home. I am happy with the overall product but the communication from the office staff and the supervisor (Marlon) was less than ideal. For example, if there is going to be an additional 4 month delay that you are aware of, communicate that to the buyer. Don't wait for us to pull it out of you when we think we are moving in in 6 weeks. We were also provided no appliances and no substitutes or even a gift card to buy a toaster. The front office (Mark) was extremely rude and offered no sympathy. Our neighbors received temporary items and we were told to fly a kite. The subcontractors were terrible and it seemed no one was checking their work in a timely fashion. I get that things need to be redone occasionally but why are we the ones to point them out when they should be caught. Overall the house is what we wanted but the experience was awful. ... More

Overall we had a good experience working with Fulton Homes during the build process. We were relocating from Wyoming and working on this long distance posed some problems but the entire team worked with our ability to come to Phoenix and we were able to conduct all of our appointments with no disruption of the building process. There were minimal issues noticed after moving in and Fulton took care of those issues quickly and without any warranty hassle which is something you can't always say about warranty's!! We would recommend Fulton to anyone looking for a builder. The reputation that our realtor told us they have is well earned! ... More

We were behind in getting in our new home due to co-vid and shortages of materials. Once in our home there were few issues to resolve, and Fulton is still working on them. We are satisfied with the build and would recommend Fulton Homes to anyone interested in purchasing a new home.

I am not happy with the vendor of screen door/window, the install is delay for over a month, and I still don't know when they will be able to come. They don't have a work schedule themselves.

Overall it is a great house and we’re happy to own. That said, the sales and closing process could be better. Sales starts off very helpful and engaged but that dissipates as the build evolved. Some of it can be attributed to their limited exposure to specific subjects, understandably so, while other stuff seemed like simple misses on their behalf. The preferred lender provided unsatisfactory rates initially considering our great credit and supposed-to-be current low rates. However, the Contractor was informative and responsive throughout the build and that really makes the process/home great. If you want a quality house and do not have any timing restrictions then Fulton will exceed your expectations! ... More

Beautiful house! Front yard should come landscaped.

Very displeased that we were not given an option for non carpet upstairs. I have severe allergies and carpeting does not help. We were told we could pick flooring prior to signing the purchase agreement, then when we arrived at the design center we were forced to pick carpeting. Obviously we were not happy at all. We were willing to pay any additional costs and still was not given an option to do so.

Awesome builder! I’m very pleased with how my house turned out!

We had no real issues. We did try to make a few changes at the appropriate times during the process and was given a hard time, which was we didn't understand or deserve. We paid a lot of money for this house and have every right to do that. Other than that, it went well and we're happy with our home. Thank you Fulton!

Overall the experience was okay. The bright spot was working with Alex. Great customer service and very personable. He gets things done.

If you've never had a new home built, there will be problems. Fulton does closely monitor the build to eliminate potential problems

Overall experience has been very good. There are minor imperfections, however, they are being handled.

Everything was less than exceptional in most part due to covid issues. That's understandable. Fulton superintendent Rick was exceptional considering the countertop contractor lying about the state of installation. Very nerve racking deciding to sign or not sign without countertops in place. Considering I told everyone about the issue two weeks before closing. Rick and Travis from fulton have taken careof all issues since then in a timely manner.

Our experience hasn’t been as bad as others in our neighborhood but we’ve still had issues, issues that I never had when I bought my first house 10 yrs ago for half the price and 50% larger than this one. I use to consider Fulton at the higher end of the average home builders (as in not custom and not $1m dollar homes) but after this house they’ve kinda of just slipped into average.