Fulton Homes Reviews

Quality finishes in home. Community has lots of green spaces.

Great people to work with, Id buy again from fulton but as far as their subcontractors, Fulton needs better control over them. After the sale the show up when they want rarely attempt to work with the customer ESPECIALLY YOUR APPLIANCE DELIVERY SERVICE(WHICH AINT NO SERVICE) they are rude, do not try to work with the customer, only deliver M-F (PEOPLE WORK HOW DO YOU THINK WE PAY FOR THESE HOMES) FULTON you need to fire them and get someone who represents you better

My realtor call me and told me about the Cooley Station homes. She said it had everything I wanted and its is a great area . I was living in California so The next day I had my daughter look at the home because she lives in the Phenix area. She call me and I purchased the home right then from my phone. When I move in I was very pleased with my purchase.

The process was smooth and was kept up to date as the project moved along. However at the end when things needed to be fixed or addressed just felt like the ball was dropped. I would buy from the builder again and options to completely customize the home. I understand that this time of buying had been crazy and I’m sure before this the level of service for home deliveries was better then it has been lately. Our house was not cleaned and when asked for them to clean it they kept claiming it was and it wasn’t. So we had to move it to a house that was not cleaned and minor fixes where left undone. Again I know that this was probably not the case pre-covid. We love our home and the community. ... More

Beautiful homes, builder makes sure to correct any flaws.

From Tracy in sales to Josh on the building end the entire process was seamless, best experience I’ve had in home buying and this is my second Fulton home.

We don’t have one.

I have nothing specific to say about the house either positive or negative. I bought a model home so it came with some features that other homes probably didn't. I am happy with my house. I would recommend this builder.

I love my house and love the quality of Fulton homes, but the service for repairs and touch ups are somewhat poor. I had my first walk through the first week of January and had an issue with one of the bedroom doors that didn’t get fixed till late march. Per the maintenance guy “he forgot “

My experience has been great. I do feel once you moved in you are kinda forgotten about. I feel there should of been a check in a few weeks after move in. I was told someo r from Chase Robert’s would call to go over air conditioning unit and i have not gotten a call. I have noticed a few things I am disappointed in but for the most part my experience has been great.

Team from beginning to end is trustworthy and experienced. Made me feel comfortable and they were extremely reliable. Frustration was definitely the wait time for certain items, but most of that was out of the control of the Fulton team. Still waiting on pavers for front and back yard, which is really frustrating. Trying to be patient. Area that really needs improvement is the painting team. Our floors are a disaster because of all the paint dripped on them. When buying a new home, scraping paint off the floors should not be an expectation passed on to the homeowner.

My walk through for my new house was really exciting and unbelievable. Almost Everyone that worked on my home was there…very impressed with the Fulton staff and how they work together to make sure everything is to your liking. Great customer service!

The customer service guy was the best!

We have had issues with some of the tasks we have asked to get done at closing. Which took over a month to address. The landscaping vendor that handles the turf has already been called back due to poor craftmanship. The communication with Poco Verde is one of the worst that I've experienced.

I purchased a new build configured by a buyer that cancelled due to COVID so I only worked with them from home build completion to move in. They are extremely professional and honest. Even bad news is delivered accurately with clear next steps. I look forward to building with them in the future.

The initial response is good. The timely manner that the repair is investigated and completed, not so much.

We will recommend the company to other buyer without hesitation.

Overall it is a nice house but there were (still are) many issues that need to be addressed. I have purchased new homes before and understand there are always construction items that need to be repaired or fixed, a punch list. We identified many of these during our walkthru which were supposed to be repaired before move in. There were not and no we have identified many more issues that need to be fixed. We have submitted those for repair but after 3 weeks nothing has been done. Ironically, in the model home is a non stop video playing about thier quality and attention to detail and how every home goes through multiple inspections before given to the homeowner. That didn't happen and I would suggest they play a different video. Not sure if I would purchase another Fulton home or not. ... More

some of the finish work not done very well. Soffit has bare spots. Still no toilet paper holders

Home was poorly built. The attention to detail was extremely awful. Paint all over the floors. Home was delivered dirty. Floors had stains. Tile was the incorrect color and inconsistent colored throughout. Tom was great though.

There were supply issues and delays. However, I believe the superintendent on our home was on top of the project and did everything in his power to accomplish goals.

Overall good experience. Covid caused delays but Fulton was good at updating us.

Djkarta, and Jack were awesome. Their Hospitality was amazing and they were always there to answer any questions or concerns we may have had! I absolutely Love Fulton’s Customer Service Portal fir it made out hone buying experience easy.

I would buy another Fulton house in the future

The process was great. The only issue was things that were not repaired after our blue tape walkthrough. I’d rather be told they wouldn’t repair certain things than having to spend time on them during the walkthrough.