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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3320 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great Team
- Chris N.
- Verified HomeBuyer
- May 08, 2020
- Humble, TX
Highland made it very easy to buy our home. We would buy again from them.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Not totally satisfied !
- Vincent P.
- Verified HomeBuyer
- May 07, 2020
- Waxahachie, TX
The start on picking out home design center was great.The building of the house we had delays some out of buildings control but some was too.At the final walk through we found things that were marked but not completed after we closed and still for two mouths aren't.Miner stuff we were told to call directly to builders haven't been addressed.
Highland Homes responded:
Hi ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Love ❤️ our new house
- Lisa A.
- Verified HomeBuyer
- May 07, 2020
- Aledo, TX
Excellent craftsmanship. Comfortable, top quality home. Love it!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - We had a wonderful experience!
- Blue S.
- Verified HomeBuyer
- May 07, 2020
- Lantana, TX
We had a wonderful experience! From Ginger in the Sales office, to Kari at the design center and Alex our amazing builder every step was great! It is beautiful home, thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Harvest Townside
- Robert A.
- Verified HomeBuyer
- May 07, 2020
- Argyle, TX
Alicia, Reggie, and Lonnie are great! We are 100% happy-
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home, great people, and great company
- Kristopher B.
- Verified HomeBuyer
- May 07, 2020
- Fort Worth, TX
The whole process of buying and building a new home can be extremely stressful. Highland made it as effortless as possible and have a good process in place to make it simple. The people from the sales team to the designers to the build team were all top notch. Once you commit to Highland they want to do everything they can to get you into the home of your dreams.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good quality!
- Serdar A.
- Verified HomeBuyer
- May 07, 2020
- Fulshear, TX
We just moved into our new home 1 month ago and everything seems to be just perfect. We really loved the design and the materials used in the house. I definitely had good purchasing experience with this new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor
- Ghodratt B.
- Verified HomeBuyer
- May 07, 2020
- Richmond, TX
High price and poor costumer service
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great experience
- Todd W.
- Verified HomeBuyer
- May 07, 2020
- Argyle, TX
Experience was great from start to finish
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - We are really happy with our home
- Laura B.
- Verified HomeBuyer
- May 07, 2020
- Cypress, TX
We are really happy with our home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience!
- Kellie W.
- Verified HomeBuyer
- April 21, 2020
- Forney, TX
John and Debbie made our first home buying experience a breeze! Our house is beautiful down to the details.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Perfect Home
- Quamie W.
- Verified HomeBuyer
- April 17, 2020
- Cypress, TX
Home is remarkable. Great job by Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awful quality control
- Alex P.
- Verified HomeBuyer
- April 15, 2020
- Montgomery, TX
I was disappointed immediately after moving Into our home. Many electrical problems that required me to wait for the tech on multiple days. One day he didn’t even show up. We were told that all appliances were tested. Which would of been impossible because my dishwasher didn’t have power going to it. So a flat out lie. No one inspected the house, or they would have found multiple outlets with no power and the crossed wires in my garage. The home’s media box where the modem and router go are at the furthest point in the house. Sadly we have poor signal because of this. I WILL NEVER BUY ANOTHER ...
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Cook home
- Dwayne C.
- Verified HomeBuyer
- April 14, 2020
- Rockwall, TX
Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The BEST Texas builder!
- Brian B.
- Verified HomeBuyer
- April 14, 2020
- Lantana, TX
We purchased an inventory home from Highland Homes previously and loved it so much that we decided to build with them again in the new phase. The entire build experience was smooth and so enjoyable. Our Construction Manager, Garrett, was amazing! He helped us every step of the way and when things came up he was quick to find the perfect solution. The sales team was incredible and always went above and beyond. We could not be happier with our home and could not recommend Highland enough!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall the quality is good, except one item.
- Ankit D.
- Verified HomeBuyer
- April 14, 2020
- Richmond, TX
I really like the home and overall it has good quality. There is one part which is not addressed properly. My master-bath granite counter-tops are really rough and does not look a quality product. I had raised this issue to all involved in the home process since the day it was installed, however, I was just told that this is how granite comes. I would really appreciate if they replace with better quality product. The construction manager was good overall. So far I have not seen any other issues.
Highland Homes responded:
Hi ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Amazing value and customer service
- Elizabeth R.
- Verified HomeBuyer
- April 14, 2020
- Melissa, TX
Ashley our sales manager and Jason our construction supervisor made the process extremely comfortable. They were easily accessible as well as attentive to any questions or concerns. They made the entire process smooth and less stressful. I highly recommend working with this Highland team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience through the whole process from purchase, design, and construction.
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Austin, TX
Our construction manager on site was great to deal with. Very reliable and always easily accessible to communicate with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Leander, TX
Everything was perfectly built and suited to our needs, Will recommend highland to everyone!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Highland combined the best quality of home with the best customer
- Timothy A.
- Verified HomeBuyer
- April 14, 2020
- Prosper, TX
Highland combined the best quality of home with the best customer service. Would definitely buy another, new or existing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing home!
- Laura B.
- Verified HomeBuyer
- April 14, 2020
- Prosper, TX
Beautiful home that is exceptional quality! This is my third Highland home and they are the best by far! I am realtor and see many homes but you can not find better!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience Working with Highland Homes
- John L.
- Verified HomeBuyer
- April 14, 2020
- Argyle, TX
Working with Todd Boydston at Highland Homes was a very enjoyable experience. Todd and the entire Highland team did a fantastic job from our first meeting to moving into our new home. I would highly recommend Highland Homes.
Highland Homes responded:
Thank you so much for the kind words! It is always our pleasure to help. I know you will love your new Highland home. :-)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - everything excellent
- Muksep P.
- Verified HomeBuyer
- April 12, 2020
- Richmond, TX
everything excellent
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Quality
- Ben W.
- Verified HomeBuyer
- April 09, 2020
- Aubrey, TX
Sales & Construction teams both exhibit professionalism.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Very happy with new home
- Marissa G.
- Verified HomeBuyer
- April 09, 2020
- San Antonio, TX
We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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