Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2780 homeowner reviews to learn why they are the right team to build your new home.
Highland Homes
has 4.4 out of 5 stars in All Areas
2780 Reviews in All Areas
Customer Reviews
Highland Homes - After 1 month closing.
- DLUU D.
- Verified HomeBuyer
- August 26, 2019
- Houston, TX
After 1 month closing. The grand new AC has issues. AC leaking water down to the ceiling and dripped to the floor. Highland Contractor just repaint the effected area. Big Tex still don’t know what happened to the AC. Same thing happened after 2 weeks. Called Big Tex Emergency many times nobody respond. Very disappointed.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The Worst Experience
- Anonymous
- Verified HomeBuyer
- August 06, 2019
- Katy, TX
Had the worst experience working with the sales people. Treated horribly by sales folks they did everything they could to try to get me to leave or cancel my contract because had a buyer that was willing to pay the full asking price.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Construction
- Curtis W.
- Verified HomeBuyer
- July 09, 2019
- Austin, TX
We were very pleased with using Highland loan source. We are NOT pleased with dealing with construction and warranty issues. This is our second highland home in 5 years . The first experience in 2014 was great. Now in 2019 this experience is much different and to be honest very disappointing.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very Bad Experience.
- Anonymous
- Verified HomeBuyer
- April 20, 2019
- Humble, TX
Poor walls and supplies used. Paint rubs right off. More than 20 items needed to be fixed or repaired AFTER moving in. Been here for more than 3 months and still waiting for repairs and replacements.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes - Please please have your own inspectorThe labor they hire are
- David W.
- Verified HomeBuyer
- March 21, 2019
- Manvel, TX
Please please have your own inspector The labor they hire are worthless not good workmanship. They do not take pride in their work There is never a foreman in site yo check behind workers. I been in my home abouy 2 months now. Im still having problem. Had a leak in my house the first month. Poorly built. Im not satisfied about my house. I had to have highland come back and nailed down my floor board still having electrical problems present day 3/20/2019. Very very upset about my whole building experience. Never never again. I will never never refer highland homes to anyone, not even have a ...
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Floorplan Name:
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Floorplan Name:
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