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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3387 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
highland homes build good homes but very expensive
- Ken H.
- Verified HomeBuyer
- December 12, 2018
- Rosharon, TX
Highland home is a nice quality home but after you close it takes too much time to get other repairs completed in a timely manner. When you do a walk through take your time you cannot catch everything. Need to do a better job in closing. when you close everything should be completed not incomplete.
Highland Homes responded:
Hi ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Highland Homes - Best service
- Huiqun Z.
- Verified HomeBuyer
- December 11, 2018
- Richmond, TX
Best service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - One of the best team of builders I have worked with.
- Fred M.
- Verified HomeBuyer
- December 11, 2018
- Conroe, TX
One of the best team of builders I have worked with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes does it right
- Mark M.
- Verified HomeBuyer
- December 11, 2018
- Oak Point, TX
We had looked in the Wildridge community for quite some time - at all the builders. We had decided to go with one of the other builders until we just happened to go back to Highland and learned of a new floor plan we had not seen. Not only was the floor plan perfect for our needs but further looks at the build quality showed us it was a touch better than what we had been looking at. All in all we are well pleased with the build out, time frame, communication, desire to please and get it right and have been in for a couple of months now. Sure there are a few things that needed attention but we ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Poor quality of workmanship .
- Charles C.
- Verified HomeBuyer
- December 09, 2018
- San Antonio, TX
Poor painting. Back yard has a river running through it. Poor quality of tile. No attention to detail.
Highland Homes responded:
I’m so sorry that this has been your experience with your new home as we pride ourselves on the quality of products used and finishes of our homes! Thank you for bringing this to our attention and if you have any additional questions or concerns, please reach out to our team and thank you for being a Highland ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Excellent!
- David L.
- Verified HomeBuyer
- December 06, 2018
- Celina, TX
Be sure to ask plenty of questions. Highland staff are very helpful and approachable. There are no dumb questions!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Workmanship and the quality of contruction not up to par.
- Anonymous
- Verified HomeBuyer
- December 06, 2018
- Richmond, TX
Workmanship and the quality of contruction not up to par. Small details out of places; such as, broken tiles, outlets not align, scratches doors, hard to open doors, yard work not ballance etc...
Highland Homes responded:
Hi, ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Craftsmanship
- Charles B.
- Verified HomeBuyer
- December 06, 2018
- Aubrey, TX
Concrete and brick work is very sloppy. Not what you would expect for a new home. Also a few issues inside like widows not being square.
Highland Homes responded:
Hi ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Highland Homes - Very satisfied with Gracie the sales representative and her assistance
- Darin G.
- Verified HomeBuyer
- December 03, 2018
- Leander, TX
Very satisfied with Gracie the sales representative and her assistance during the home buying process. Also appreciated the service and attention to detail received from Matt and his team with Highland mortgage.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Great Home Buying Experience
- David F.
- Verified HomeBuyer
- December 02, 2018
- Lantana, TX
Overall buying our Highland Home was a positive experience. There were several issues during the building but that happens to every home builder. Melissa our construction manager was very attentive and took care of each issue quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic quality with stellar service
- Kevin K.
- Verified HomeBuyer
- November 29, 2018
- Prosper, TX
Highland is a cut above the rest, something immediately recognized upon entering their homes. Service is top notch led by responsive and professional representation
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy with our new home!
- Mark F.
- Verified HomeBuyer
- November 28, 2018
- The Colony, TX
Highland has been very responsive to our needs. We have been a little disappointed in some workmanship issues although Highland has responded to all of our requests and fixed everything we have asked to be fixed. This is the first time we have built a new home so it is possible our expectations were too high.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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