Highland Homes Reviews

Purchasing a home with Highland Homes has been a great experience. The professionalism of the staff and builder, combined with the post-purchase warranty and their responsiveness, provides peace of mind. It truly feels like you're getting value for your purchase.

Thank you to Highland Homes for building our dream home! We fell in love with the floor plan and all of the options that Megan the sales lady showed us to personalize our home. Thank you to everyone for helping us through this process!

We had a wonderful experience from working with sales, design and construction. I would like to highlight our experience with Clayton, he kept us informed and was always actively responding to any questions or concerns we had. He did an outstanding job. I would recommend Highland as a builder to any one considering a new home.

Overall experience has been great. I really love my home.

We have had a new house built several times and this one with Highland Homes was the easiest and smoothest one of them all. The sales consultant Mary and the construction manager Eric were available for questions all through the process. They were very responsive and timely with the responses. We will certainly use them again if we ever build another house.

Ashley and Kim where awesome to work with , they took care of me every step of the way,

From the start the sales office and project manager had stayed in CONSTANT communication with us for the entire process start to finish of our beautiful home. Anything we had concerns or questions on they always took the time to talk with us even after hours and responded right away. I’d check on the home every day and see the project managers out there and he would always take the time to talk and see if I had any questions on anything. They made it an easy and fun process and the home itself is everything we wanted. Amazing quality and detail.

Highland Homes went above and beyond to ensure that my family was happy and excited about closing on our new home. Any questions we had were always answered and any concerns addressed in a timely manner. We couldn't have asked for a better experience.

My experience with buying a Highland Home has been excellent. Debbie was helpful and outstanding through the buying phase. Shawn has been great through the whole process and is amazing to work with.

Avery, Andrew, and Whitaker are great! They are focused on the details and helping with any concerns that come up when buying a home! They are always communicative and helpful!

Jason is an amazing Builder to work with. He is always friendly, prompt, honest and reachable. Amazing individual!! Thanks for making our Home special

This was our 2nd Highland Home purchase. We felt very comfortable and understood the home building process with Highland. We love the craftsmanship and the quality material they put into the home. We would not hesitate to build with Highland again.

Overall experience is very satisfactory.

Hector and David were very responsive and attentive through the entire process.

Great buying experience! Julie made the process easy, and Trey, our builder, did everything he could to accommodate our requests. He was lights out amazing and the service after the sale knocked our socks off. The quality in our house is amazing, and our power bill was cut in half relative to our old house. Very impressed!

Buying from Highland Homes was a great decision for first time home buyers like us. Ashley and Stephanie from the Sales were super helpful and always made time to answer our questions and suggest what will work and wouldn’t . Our builder Shane was super. Very understanding and patient through the whole process and post moving in as well continued to help us with things we only noticed later. Go for Highland Homes

Our entire home buying experience with highland homes has been on another level, from customer service to quality to attention to detail…the designer options were also very high end and we feel like highland delivered us a home that was worth every penny we spent. We would recommend Highland Homes to every home buyer in the market.

From start to finish, Highland Homes staffing from sales, construction, and financing did an Outstanding job and handled themselves very professionally! Always there to help and lend a hand no matter what. Exceptional service, exceptional people here in Balcones Creek - highly recommended!

From our sales rep to our construction manager and even getting called by regional supervisors. Everyone seemed to have one thing as a priority and that was to make sure we had the exact home we wanted. They were so accommodating we felt like we had a custom home builder and took such great care that we had no issue in trusting they would take care of us. Even our realtor was floored by the care they took with our house and all the things she told us to look out for were no where in our concerns with Highland. If we ever build again we will look for another neighborhood to ensure we could get another highland home again. ... More

We started a new build with Highland Homes last year while living in a different city. The Highland team made this process SO unbelievably smooth and wonderful, I truly could not have asked for a better experience. The sales team - Edna, Kim, Beth, and Janet were so amazing to work with. They were with me every step of the way answering all of my questions and ensuring everything was in order. Our PM, Jordan, is a complete rockstar. He sent weekly updates, photos and videos during the build, going above and beyond ensuring I was informed along the way. Anytime I needed anything, he was able to help, and also offered solutions to a few ideas we had. The finished home blew us away. The construction, the design, the products all exceeded our expectations. We haven’t had many issues since moving in, but the minor warranty items were handled easily and quickly. We financed through Highland Homes, which was also a very positive experience. Lindsay and her team made what can often be a very stressful experience so smooth and easy. This was our first new home build. After hearing horror story reviews for other home builders, I cannot stress how thankful we are to have had a such great experience, but also a strong confidence in the product Highland Homes stands by. ... More

KALEB was great through the entire process - even after the sale he has been amazing

I am grateful to have Mike as my builder. He is quick to respond and help in any situation. He goes above and beyond to make sure everything runs smoothly.

I will strongly recommend Highland Homes! The entire team is awesome! Starting from the Sales counselor to construction manager, everyone acted as one single team to ensure our new home delivered beautifully with best quality. Their time commitment is remarkable. When it comes design, changes, and opinions, they stood close to us to guide and bring the best value for our money. Finally they finished the house before their committed timeline. Highland homes stand beautiful with quality which makes us feel proud!

We are very happy with our home. It came out just like how we had imagined it. The supply chain threw a few bumps at us along the way, but Scott S and Colleen M were very helpful and skillful in coming up with solutions and alternatives to keep the build on schedule. My wife and I like to stay engaged through out the process to avoid costly corrections. Highland home allowed us to fully engage with sacrificing our safely. Like any build, we found minor fixes here and there, Scott S was very responsive in getting those polished up. Inspections were a breeze. We financed our home through Highland Home loans as well. John V was phenomenal in making the process stress free. We love our home and look forward to creating many memories in it. Many thanks Highland Homes - you pulled through. ... More

The friendliness and responsiveness have been phenomenal. The environment of community is beyond family oriented.