Highland Homes Reviews

Amy and Walter were extraordinary in helping us get our home. They both answered our questions and concerns immediately. Both were professional and made our first home buying a great experience. I can tell now that the other house builders are second rate compared highland home when comes to personal and when comes to building home right way.

Our sales consultant Lula helped immensely in coordinating the options on our home so that we felt confident going into construction on our new home. Our construction manager Henry B. has been working with us from start to finish, and beyond. At all times throughout the construction process Henry was timely in his responses, professional in his explanations, and transparent with the process and any issues. Any time we had a question or concern, Henry promptly met with us to explain the process and make sure we were happy. A few small items have presented post closing, and we are very thankful to still be working with Henry, who has quickly responded and managed his team to resolve issues and be our single point of contact to maintain our great experience with Highland Homes. ... More

When I was in buying phase , because of all the crazy bidding and other things in Austin market, I had really different perspective for home builder. Amy and Matt changed the perspective completely after working with Highland homes in positive way. Matt L and Amy A have been helping us from Stage-1 to Stage-10. Even after closing Matt is paying attention to all our concerns and provide explanation/learning as new home owner and address the concerns on timely manner. The house build is so good that during recent ice storm even without power, the house hold the 68 F temperature for next four hours and only dropped to 4 F by morning at 8 am. Outside temperature was 28 F at that time. Energy efficiency was super important for us and it proved to be best during recent storm event. Outside of that Matt and Amy has been teaming up to resolve all the issues and questions we had for different phases of constructions. During the final walk-in, Matt verified all the fixes we have on list. Matt take pride in building home and made sure he/himself is happy with work as if he were to move-in here. Matt is also most knowledgeable when it comes to construction and providing homeowner tips on how to maintain it going forward, and even show us how to do it while Amy has always provided insight into must vs good to have in house. From our experience both of them have helped with first home buyer anxiety. I would definitely like to work with them again if i were to buy house in future. ... More

Highland Homes are beautiful! I love the open concept floor plan and high ceilings of my single story home. The staff is easy to work with and answered all of my questions. I moved from another state and was able to sign most of my documents online which was helpful.

It is really very nice

Right from when we started talking to our sales agent Todd to getting the keys in our hand, we had a very pleasant home buying experience. Everyone was very transperant and very receptive to all the questions we had. Our builder Garrett was amazing to work with. Empathetic, polite and always receptive to ideas, suggestions and changes. In such a competitive market, it really was a stress free experience building our house with Highland. Highly recommend them.

We are so thrilled to have a Highland Home. We had been under contract with 2 other builders that didn’t work out, but when we came to Highland, EVERYONE bent over backwards for us to move in our beautiful home! Tom was absolutely amazing from the beginning and Chris worked a miracle to get us closed before Christmas. It truly was an amazing experience. My family and I are forever grateful for our Highland Home team!

My family and I are extremely pleased with the communication, craftsmanship, and overall customer service that we received from Highland Homes! Monica was on point from day one with addressing our every concern. Sydney always cheerful and happy to help whenever needed. Frankie and his team, a big thanks for leading us in the right direction to Highland! And of course, Brendin and his team of trades for pulling it all together and building the house of our dreams! Thank you to everyone! Our house is beautiful, modern, and an absolute place we can call our home!

Salesperson Jay was great and very helpful as we looked at inventory homes and decided to buy one. Builder Jimmy was unbelievably awesome in responding to all the final touches and requests that needed to be done to complete the house; he was very attentive and came through on every request (some took longer than others, with final items finishing 3 months after closing, but we were informed why, in the context of each delay that occurred). We are generally very impressed with the workmanship on our Highland Home! Great job and thank you!

Brian has been amazing. He is extremely patient, responsive to any concerns, and has made this experience a lot less stressful than anticipated. He has been communicative and transparent every step of the way. Would not have wanted to go through this process without him.

My experience with Highland is absolutely fantastic. From the sales to the design gallery and to the construction process, everyone involved went above and beyond to make sure that the top-notch materials, resources, and services were offered. They kept me updated so that nothing would become a surprise until and after closing. My inspector went in before the final walk through and was also deeply amazed by the quality of their work . He said, directly quote, "they did so good that it was actually off the chart." I will keep recommending Highland Homes to everyone who's considering building.

We absolutely love the quality of materials used for building our home. Cannot say enough of Garett, our builder. He is the most knowledgeable, professional, responsive, dedicated, flexible and customer obsessed we have ever seen. Despite being in seller’s market, we had a wonderful experience working with Garett. Even after we closed our home, he regularly checks and makes sure that everything works fine. Garrett never said no to anything, be it 4am Sunday morning he will be there for you. We are so glad that we chose Highland and Highland chose Garett for us!

The process was easy and fast

Going in as first time home buyers can be very stressful, but the Highland Staff eased the process for us. From start to finish the Highland Homes Team was amazing, attentive, responsive, and professional. We had a great experience. Highly recommend!

We are so excited about our home! The whole experience was fantastic! Edna and the highland homes team really cared about us! They made sure we we’re getting everything in the design of the home that made sense for us! Our home would not be as fantastic if it wasn’t for the time and care they put into it! The communication and enthusiasm for this project was wonderful! Then during the building process Josh and Jordan and their team made sure we understood every part of the process. They were thoughtful and patient with our many questions! They went above and beyond to ensure the beauty and safety of our new home! We are so happy and grateful to have chosen a highland home! It really is different from other companies! I felt like part of a family! ... More

Nice experience and we love our home

We purchased a Highland home in less than a month with Jack and Colin in Veranda. Jack was extremely friendly and helped us with financing our home. Colin was phenomenal from start to closing on our home as well. We did three walk throughs at my request and Colin was extremely friendly and took care of all requests. Even now that we have closed he is still a great point person for all questions & needs. Both Colin and Jack get 10 stars from our family & we would definitely buy another Highland home!

Very nice community, quality homes in affordable prices . Service has been fantastic .

Nellie and Ashton do business as if they were working for us and not for a company

We love our new home. Highland soes not just build houses. They build homes. We receive a lot of compliments on its style, location, and features. The process ran right on time, actually we closed a week early! Everyone was great! Brad and his team with sales, Mike with building management, Highland’s financing and closing made it very easy. They were always responsive and fun to work with. Nothing ever goes 100 perfectly, but they respond and get the situation resolved. I highly recommend Highland Homes!

Highland Homes goes above and beyond every step of the way. Everyone involved always kept me informed and made sure I was satisfied. Thank you Highland Homes for my perfect home!

I relocated here from Denver, Colorado. I did research on the area where I wanted to live and contacted the sales team at Highland. They were awesome! The sent me information on the home as well as data about the area. Excellent assistance and communications! They also did a virtual home tour for me with they phone while I was in Colorado which help me decide on my home purchase.

Our home is beautiful, and we love it. The kitchen backsplash is a work of art, and the overall layout of the house is perfect!

From the sales team to the builder everything was great. Couldn't have asked for a better buying experience for our first home purchase.

Our builder Garrett is very professional and helpful. We really enjoyed working with him and had a very good overall experience in this journey.