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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2687 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2687 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Great experience

  • Matthew G.
  • Verified HomeBuyer
  • December 06, 2022
  • Van Alstyne, TX

Jennifer and Austin were fantastic! They went out of their way to make sure we were happy with every aspect of the home. It was a great experience and we would highly recommend Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Higland Homes...a great investment...

  • Douglas H.
  • Verified HomeBuyer
  • November 29, 2022
  • Conroe, TX

Hayley, our sales consultant, was earnest, sincere and helpful in answering all of our questions. This was our fourth house that we have bought. Hayley is by far the best sales consultant of the bunch. Dalton, our construction mgr, has been extremely honest and helpful in addressing any questions that we bring to his attention. Highland representatives have been great....and our house is well built and should last for years. Thanks Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeded expectations

  • Brittnee B.
  • Verified HomeBuyer
  • November 29, 2022
  • Aubrey, TX

Dustin was simply incredible - and exceeded our expectations in quality, professionalism and authenticity/trustworthiness. We've been in our home for almost two months now and are still receiving compliments on the quality and craftsmanship of the home. Even our independent inspector was complimentary of the quality of the home and Highland as a builder during a time when many builders were cutting corners due to the pandemic impacts on every industry. Our experience with Dustin was so great that my sister (who we were staying with during our build) and her husband decided to build a Highland ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent builder

  • Sabarish R.
  • Verified HomeBuyer
  • November 29, 2022
  • Georgetown, TX

Materials used were high quality and very attentive to customer issues, very friendly and responsive team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Informative, straightforward, and genuinely nice

  • Robert G.
  • Verified HomeBuyer
  • November 29, 2022
  • Denison, TX

pat, kitty, ginger and Colin were all exceptional

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The entire team

  • Ida D.
  • Verified HomeBuyer
  • November 29, 2022
  • Little Elm, TX

The entire team from Sia to construction manager Alex to those in between with Alice and Miya were all great. They are friendly, knowledgeable, and professional. It was a great experience. I would definitely recommend Highland Homes, but especially this particular team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Home and Excellent Follow Through

  • Chris R.
  • Verified HomeBuyer
  • November 28, 2022
  • New Braunfels, TX

We have moved into our dream home built by Highland Homes. Rikki our sales counselor was there to answer all of our questions and get things done for us. Cliff and Chuck, our builders did an excellent job on the home and Cliff has followed up on any issues we have had and immediately resolved them. Thank you Highland Team for making this happen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great builder and seller

  • Brian B.
  • Verified HomeBuyer
  • November 26, 2022
  • Katy, TX

Me and my wife moved from Ca to Tx. Mac and Dakotoa helped make it the smoothest move we have ever had. We are so happy with how our house turned out. We love every bit of it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality of the home building is great

  • Kristin F.
  • Verified HomeBuyer
  • November 23, 2022
  • Forney, TX

The part that impressed me the most is the quality of the home building experience. From the materials they use to the managers who work directly with the homebuyers, we felt very taken care of with Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Sales Representative (Carol) and Construction Managers (John and Tim)

  • Gary H.
  • Verified HomeBuyer
  • November 23, 2022
  • Rockwall, TX

Carol (Sales) was extremely helpful throughout the buying/building process. She answered our many questions on a timely basis (even on her days off) or referred them to the construction manager. She also worked very well with our realtor representative from Coldwell Banker, Amanda. John (construction manager) always replied to our questions quickly and on several occasions came to the house to explain different aspects of the construction process to us. He kept us fully aware of the construction timeline which was a big concern of ours. Excellent job on his part. Tim (construction manager) ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loving my Home

  • Angie T.
  • Verified HomeBuyer
  • November 23, 2022
  • Forney, TX

Had a very awesome experience, I have nothing but praises for the highland group.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trustworthy and Professional

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Haslet, TX

Debbie and Joy was very informative and helpful throughout the process of the buying of my house. My project managers Travis and Blake communicate effectively with the entire process, and very thorough at my walk through before I closed. The team continue to provide excellent service after I closed on my house. I highly recommend Highland homes if you want quality, professional, and efficient homebuilder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We had such a great experience! We would build with Highland again!

  • Brittney G.
  • Verified HomeBuyer
  • November 22, 2022
  • Justin, TX

We had a great experience throughout the entire process of working with highland and the development of our home over the course of a year. It started with a great visit to the model home where the sales woman Edna gave us a tour in person of every single floor plan they offered. She was extremely knowledgeable about all of their homes and even showed us around pecan square. Taking that extra step and showing us instead of just talking to us about everything made our experience feel personalized. After signing our contract, we were partnered with the designer and construction manager both of ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Such a great home buying experience

  • Ronald G.
  • Verified HomeBuyer
  • November 22, 2022
  • Leander, TX

Every person I worked with from sales, to construction manager, to finance were all A+ in communication, information and guidance through the whole process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Certainly one of the best builders

  • Vishal P.
  • Verified HomeBuyer
  • November 22, 2022
  • Anna, TX

It was great and I am glad to choose Highland Homes as my builder. No delays no hidden fees. Just great employees to talk and assist you with your queries.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall excellent experience

  • Danette B.
  • Verified HomeBuyer
  • November 22, 2022
  • San Marcos, TX

I would buy my Highland home all over again. My only complaint is that our brand new home was filthy. I had to clean/scrub everything before I could put anything away. Huge hunks of construction debris on top of cabinets etc. I cleaned until my hands ached.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great and smooth

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Boerne, TX

Excellent experience. Great quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Blessed

  • Eddie C.
  • Verified HomeBuyer
  • November 18, 2022
  • San Antonio, TX

Accepting the fact that building a home Post-COVID is extremely stressful makes the experience much easier, however, having a building team like Caleb, Austin and Almalic is extremely comforting. My wife and I are Blessed to have had such a team on our side!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First-time Highland Home Buyer

  • John S.
  • Verified HomeBuyer
  • November 18, 2022
  • Katy, TX

We relocated from DFW to the Houston area a few months ago and were in the search for a one-story home. We investigated the Cane Island community in Katy, Texas, and found Jason, our sales rep, who showed us a Highland home virtually. We loved the floor plan, but the flooring and tile were not to our liking, so Jason sold us their model! He walked with us and communicated through every step of the 7-month process, and we moved into our beautiful home in September 2022. Highland Homes has addressed and repaired each and every wear and tear or maintenance issue we've had. The communication ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Experience

  • Mike B.
  • Verified HomeBuyer
  • November 16, 2022
  • Aubrey, TX

Beau and Jenni in the sales office have a huge commitment to listen to the needs of each home buyer and the remove all barriers to ensure you are more than happy with your highland home. My builder listened to my needs and built my last dream home to my home. Couldn't be happier with our Highland home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes is the best home builder around

  • Ann R.
  • Verified HomeBuyer
  • November 15, 2022
  • Celina, TX

My experience with Highland Homes was so much better than the previous builder I built with. The homes are very solid and beautifully constructed. Our sales team really went out of the way to make sure we got what we wanted and our builder was responsive to all of our needs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional, honest, transparent, quality and timely

  • Marcel P.
  • Verified HomeBuyer
  • November 15, 2022
  • Bulverde, TX

Working with Thea was amazing. She followed up on everything and was really understanding throughout the process. She guided us all the way and when she didn't have an immediate answer, she always got back to us in a timely and accurate manner

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home, beautiful neighborhood

  • Heather T.
  • Verified HomeBuyer
  • November 15, 2022
  • Katy, TX

We had an amazing experience with Highland Homes. We love our home, it’s beautiful and well constructed. After closing we’ve had several questions and the Highland team is very responsive; especially Jason and Jared.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very reliable and amazing team to work

  • Sai P.
  • Verified HomeBuyer
  • October 31, 2022
  • Leander, TX

We are glad we chose Highland Homes as our builder for our first home. Brooke, Amy, Justin, and Nico, were very helpful. They were very patient in answering all our questions and always were available when needed. They delivered a beautiful house on time. we'd definitely recommend Highland and this amazing team to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome builder, dedicated, experienced and highly rated.

  • Ifeyinwa E.
  • Verified HomeBuyer
  • October 25, 2022
  • Rosharon, TX

Experienced, caring, always ready to go the extra mile to ensure customer satisfaction. I would definitely recommend the builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5