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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2848 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2848 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Builder Jimmy and Salesperson Jay were great!

  • Kenneth E.
  • Verified HomeBuyer
  • February 01, 2023
  • Magnolia, TX

Salesperson Jay was great and very helpful as we looked at inventory homes and decided to buy one. Builder Jimmy was unbelievably awesome in responding to all the final touches and requests that needed to be done to complete the house; he was very attentive and came through on every request (some took longer than others, with final items finishing 3 months after closing, but we were informed why, in the context of each delay that occurred). We are generally very impressed with the workmanship on our Highland Home! Great job and thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brian is awesome!

  • Erica C.
  • Verified HomeBuyer
  • January 31, 2023
  • Celina, TX

Brian has been amazing. He is extremely patient, responsive to any concerns, and has made this experience a lot less stressful than anticipated. He has been communicative and transparent every step of the way. Would not have wanted to go through this process without him.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Hands down the best

  • Mila Z.
  • Verified HomeBuyer
  • January 31, 2023
  • Denison, TX

My experience with Highland is absolutely fantastic. From the sales to the design gallery and to the construction process, everyone involved went above and beyond to make sure that the top-notch materials, resources, and services were offered. They kept me updated so that nothing would become a surprise until and after closing. My inspector went in before the final walk through and was also deeply amazed by the quality of their work . He said, directly quote, "they did so good that it was actually off the chart." I will keep recommending Highland Homes to everyone who's considering building.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience!

  • NAVEEN K.
  • Verified HomeBuyer
  • January 31, 2023
  • Frisco, TX

We absolutely love the quality of materials used for building our home. Cannot say enough of Garett, our builder. He is the most knowledgeable, professional, responsive, dedicated, flexible and customer obsessed we have ever seen. Despite being in seller’s market, we had a wonderful experience working with Garett. Even after we closed our home, he regularly checks and makes sure that everything works fine. Garrett never said no to anything, be it 4am Sunday morning he will be there for you. We are so glad that we chose Highland and Highland chose Garett for us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr.

  • Simon S.
  • Verified HomeBuyer
  • January 31, 2023
  • Forney, TX

The process was easy and fast

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly recommend Highland Homes

  • Harold W.
  • Verified HomeBuyer
  • January 31, 2023
  • Richmond, TX

Going in as first time home buyers can be very stressful, but the Highland Staff eased the process for us. From start to finish the Highland Homes Team was amazing, attentive, responsive, and professional. We had a great experience. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our dream home!

  • Katie J.
  • Verified HomeBuyer
  • January 31, 2023
  • Justin, TX

We are so excited about our home! The whole experience was fantastic! Edna and the highland homes team really cared about us! They made sure we we’re getting everything in the design of the home that made sense for us! Our home would not be as fantastic if it wasn’t for the time and care they put into it! The communication and enthusiasm for this project was wonderful! Then during the building process Josh and Jordan and their team made sure we understood every part of the process. They were thoughtful and patient with our many questions! They went above and beyond to ensure the beauty and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Gina K.
  • Verified HomeBuyer
  • January 31, 2023
  • Denison, TX

Nice experience and we love our home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Home Buying Experience!

  • Melanie L.
  • Verified HomeBuyer
  • January 26, 2023
  • Richmond, TX

We purchased a Highland home in less than a month with Jack and Colin in Veranda. Jack was extremely friendly and helped us with financing our home. Colin was phenomenal from start to closing on our home as well. We did three walk throughs at my request and Colin was extremely friendly and took care of all requests. Even now that we have closed he is still a great point person for all questions & needs. Both Colin and Jack get 10 stars from our family & we would definitely buy another Highland home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Such a great value and customer service

  • Ramana S.
  • Verified HomeBuyer
  • January 24, 2023
  • Hutto, TX

Very nice community, quality homes in affordable prices . Service has been fantastic .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ashton is very communicative and does what he promises

  • Billy G.
  • Verified HomeBuyer
  • January 24, 2023
  • Melissa, TX

Nellie and Ashton do business as if they were working for us and not for a company

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our new home from Highland Homes!

  • John W.
  • Verified HomeBuyer
  • January 24, 2023
  • Webster, TX

We love our new home. Highland soes not just build houses. They build homes. We receive a lot of compliments on its style, location, and features. The process ran right on time, actually we closed a week early! Everyone was great! Brad and his team with sales, Mike with building management, Highland’s financing and closing made it very easy. They were always responsive and fun to work with. Nothing ever goes 100 perfectly, but they respond and get the situation resolved. I highly recommend Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

What a Wonderful Experience!

  • Leslie L.
  • Verified HomeBuyer
  • January 24, 2023
  • San Antonio, TX

Highland Homes goes above and beyond every step of the way. Everyone involved always kept me informed and made sure I was satisfied. Thank you Highland Homes for my perfect home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Team

  • Darrell P.
  • Verified HomeBuyer
  • January 24, 2023
  • Conroe, TX

I relocated here from Denver, Colorado. I did research on the area where I wanted to live and contacted the sales team at Highland. They were awesome! The sent me information on the home as well as data about the area. Excellent assistance and communications! They also did a virtual home tour for me with they phone while I was in Colorado which help me decide on my home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our Highland Home!

  • David B.
  • Verified HomeBuyer
  • January 24, 2023
  • Fort Worth, TX

Our home is beautiful, and we love it. The kitchen backsplash is a work of art, and the overall layout of the house is perfect!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes... great home buying process!

  • Joshua L.
  • Verified HomeBuyer
  • January 19, 2023
  • Aledo, TX

From the sales team to the builder everything was great. Couldn't have asked for a better buying experience for our first home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and hard working builder

  • Manjula B.
  • Verified HomeBuyer
  • January 17, 2023
  • Frisco, TX

Our builder Garrett is very professional and helpful. We really enjoyed working with him and had a very good overall experience in this journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Courteous and knowledgeable management team.

  • David R.
  • Verified HomeBuyer
  • January 17, 2023
  • Van Alstyne, TX

The Highland group was very easy to work with. The construction managers were knowledgeable and courteous in answering our concerns. We didn’t have dealing with a sales team because we chose the house early in the construction phase, emailed the sales office and bought the home. However, that office was also easy to work with. I would recommend Highland to all who are in the market for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome Experience

  • Nathan P.
  • Verified HomeBuyer
  • January 17, 2023
  • Mansfield, TX

Highland buying experience was great. The build manager was very trust worth and addressed every issues in a fast paced manger. The sails councilor and build manage did a very great job and gave us an amazing experience. The build quality and inspection of each phase was scrutinized for quality. Although with every new builds there are issues, but the build manager was always on top of things to resolve the issues. Overall I would highly recommend Highland for family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Drake

  • Emily K.
  • Verified HomeBuyer
  • January 17, 2023
  • Argyle, TX

Drake was wonderful. Kind, patient (answered even my smallest questions; then said it all again when a friend wanted to hear it). He was thorough and made me feel like he worked for ME even though I was so happy to be buying such a beautiful home. If something wasn't exactly to my liking, he got it fixed or moved or whatever the case was. I would buy from Highland again in an instant.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was Awesome!

  • Jeff C.
  • Verified HomeBuyer
  • January 17, 2023
  • Prosper, TX

They seemed liked they cared and wanted a very happy customer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ellington A Home

  • Jonathan S.
  • Verified HomeBuyer
  • January 17, 2023
  • Montgomery, TX

Really pretty house overall. Some issues when closing on the house but Highland seems pretty reliable in fixing these issues so far. A buddy of mine used Drees and he is struggling to get them to fix the problems that he is having. Thankfully, thus far, it has been the opposite for us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeded expectations

  • Mekki B.
  • Verified HomeBuyer
  • January 17, 2023
  • Frisco, TX

Highland delivered on its promises and exceeded our expectations. Home looks and feels amazing. Timely response to minor items is beyond professional. This is our second build with highland and we couldn’t have been happier Best builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Angela C.
  • Verified HomeBuyer
  • January 12, 2023
  • Rockwall, TX

Thank you Saddle Star team for making my first building experience so awesome! Trevor was knowledgeable and so easy to work with. My neighbor who bought with the competitor commented on how nice my construction site always looked compared to their homes. Trevor went above and beyond during the entire process. Mary and Deb were so pleasant and helpful. I love my new home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Five stars

  • Andrea M.
  • Verified HomeBuyer
  • January 10, 2023
  • Denison, TX

I had a great experience with Highland Homes. The sales consultant, Brittany, was excellent at answering all of our questions and was beyond helpful throughout the whole process. The construction manager, Jonathan, was prompt with every question we had, detail-oriented, and made sure everything was taken care of for us throughout the long construction process. I love the professionalism and trustworthiness the Highland Homes employees depict. Our family is loving our new home. We couldn't be happier and it was also nice to have different options to customize and upgrade.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5