Highland Homes Reviews

Russell and Angela were the absolute best!

Hayley, Cheryl, and Dalton were AMAZING! They are the reason we went with Highland. Dalton continues to check in with us and he's been very responsive to anything we have questions about. This has been our most positive home building/buying experience to date!

We moved in, no hiccups. House was ready to go. We love our new home and enjoy it!

Great experience with Highland Homes from contract to close. Highly recommend this builder.

First, Darren made the Highland Home purchase very personal and easy for us first-time homebuyers to understand. He spent lots of time helping us understand selection process for both inside and outside of the house. Second, Dexter came on board as the project manager and was also very personal. He did a great job keeping us informed throughout the building process. He always had time to answer our questions. Lastly, Beau did a great job taking us through the Highland Loan process and closing.

The process was seamless. The team was great to work with.

Smooth and easy from day one with all parties involved!

On first inspection of our new home there were very few minor details that need correcting. Which is unusual for a new home build. Highland builds a tight home. Robie, our builder was very quick to respond on any issue and corrected them in an extremely timely fashion. We will recommend Robie and Highland Homes as great company to work with.

Had a great customer service experience with Matt who is our construction manager. Always attentive to our warranty issues and solves them in time. Even the built quality is very good. All customization and changes were clearly explained even during the build process.

Started with Valerie. Best agent we met., Assisted us closely in all process steps. Being new to Texas we felt home with the welcome given by her. During the build, best lead contractor HH could ask for. Michael was very informative and responsive.. assisted us from design phase to final closure. We are at our easiest home ownership experience . Small thing we highlighted back for fixes and it was responded at the quickest time possible .. Michael was very hands-on and we felt very safe on this engagement and new house build. He delivered. HH itself delivered through your very good people.

Awesome and helpful staff and great builder

Would recommend to anybody looking for a home.

Best ever home purchase experiences with Highland Homes. The builder would like to accommodate all our requests to make necessary adjustment through the construction process. Great quality of materials and customer service!

Highland made the whole process easy & we got a great home at an exceptional price!

Amy and Walter were extraordinary in helping us get our home. They both answered our questions and concerns immediately. Both were professional and made our first home buying a great experience. I can tell now that the other house builders are second rate compared highland home when comes to personal and when comes to building home right way.

Our sales consultant Lula helped immensely in coordinating the options on our home so that we felt confident going into construction on our new home. Our construction manager Henry B. has been working with us from start to finish, and beyond. At all times throughout the construction process Henry was timely in his responses, professional in his explanations, and transparent with the process and any issues. Any time we had a question or concern, Henry promptly met with us to explain the process and make sure we were happy. A few small items have presented post closing, and we are very thankful to still be working with Henry, who has quickly responded and managed his team to resolve issues and be our single point of contact to maintain our great experience with Highland Homes. ... More

When I was in buying phase , because of all the crazy bidding and other things in Austin market, I had really different perspective for home builder. Amy and Matt changed the perspective completely after working with Highland homes in positive way. Matt L and Amy A have been helping us from Stage-1 to Stage-10. Even after closing Matt is paying attention to all our concerns and provide explanation/learning as new home owner and address the concerns on timely manner. The house build is so good that during recent ice storm even without power, the house hold the 68 F temperature for next four hours and only dropped to 4 F by morning at 8 am. Outside temperature was 28 F at that time. Energy efficiency was super important for us and it proved to be best during recent storm event. Outside of that Matt and Amy has been teaming up to resolve all the issues and questions we had for different phases of constructions. During the final walk-in, Matt verified all the fixes we have on list. Matt take pride in building home and made sure he/himself is happy with work as if he were to move-in here. Matt is also most knowledgeable when it comes to construction and providing homeowner tips on how to maintain it going forward, and even show us how to do it while Amy has always provided insight into must vs good to have in house. From our experience both of them have helped with first home buyer anxiety. I would definitely like to work with them again if i were to buy house in future. ... More

Highland Homes are beautiful! I love the open concept floor plan and high ceilings of my single story home. The staff is easy to work with and answered all of my questions. I moved from another state and was able to sign most of my documents online which was helpful.

It is really very nice

Right from when we started talking to our sales agent Todd to getting the keys in our hand, we had a very pleasant home buying experience. Everyone was very transperant and very receptive to all the questions we had. Our builder Garrett was amazing to work with. Empathetic, polite and always receptive to ideas, suggestions and changes. In such a competitive market, it really was a stress free experience building our house with Highland. Highly recommend them.

We are so thrilled to have a Highland Home. We had been under contract with 2 other builders that didn’t work out, but when we came to Highland, EVERYONE bent over backwards for us to move in our beautiful home! Tom was absolutely amazing from the beginning and Chris worked a miracle to get us closed before Christmas. It truly was an amazing experience. My family and I are forever grateful for our Highland Home team!

My family and I are extremely pleased with the communication, craftsmanship, and overall customer service that we received from Highland Homes! Monica was on point from day one with addressing our every concern. Sydney always cheerful and happy to help whenever needed. Frankie and his team, a big thanks for leading us in the right direction to Highland! And of course, Brendin and his team of trades for pulling it all together and building the house of our dreams! Thank you to everyone! Our house is beautiful, modern, and an absolute place we can call our home!

Salesperson Jay was great and very helpful as we looked at inventory homes and decided to buy one. Builder Jimmy was unbelievably awesome in responding to all the final touches and requests that needed to be done to complete the house; he was very attentive and came through on every request (some took longer than others, with final items finishing 3 months after closing, but we were informed why, in the context of each delay that occurred). We are generally very impressed with the workmanship on our Highland Home! Great job and thank you!

Brian has been amazing. He is extremely patient, responsive to any concerns, and has made this experience a lot less stressful than anticipated. He has been communicative and transparent every step of the way. Would not have wanted to go through this process without him.

My experience with Highland is absolutely fantastic. From the sales to the design gallery and to the construction process, everyone involved went above and beyond to make sure that the top-notch materials, resources, and services were offered. They kept me updated so that nothing would become a surprise until and after closing. My inspector went in before the final walk through and was also deeply amazed by the quality of their work . He said, directly quote, "they did so good that it was actually off the chart." I will keep recommending Highland Homes to everyone who's considering building.