Highland Homes Reviews

We were very impressed from the first day we met the sales agent, Hector to when we finally closed the deal. During the project execution phase, the project manager, Devin was always keeping us informed on the progress and always ready to listen to any issues or clarifications we had. The mortgage approval process we did through highland lending company was also a good experience, We were able to close as planned with no issues.

The quality of workmanship and materials in my home is outstanding. Every detail, from the finishes to the structural elements, reflects a high standard of construction and craftsmanship. It’s clear that Highland Homes takes pride in building homes that are not only beautiful but built to last. I found the company to be extremely trustworthy. They were upfront about timelines, costs, and expectations—and they delivered on everything they promised. That kind of integrity is rare and deeply appreciated. When it comes to value for the price paid, Highland Homes stands out. The quality and features included in the base price far exceeded what I saw from other builders in the same range. I truly feel like I got excellent value for my investment. Finally, their responsiveness to issues—whether it was a question during the build or a small concern after moving in—was top-notch. Communication was prompt, respectful, and solutions were provided quickly and efficiently. I would absolutely recommend Highland Homes to anyone looking for a quality-built home with a builder you can trust. ... More

We first saw this home almost two years ago, when it was a brand new model home. We met Ivy then and she was SO friendly and nice! Not pushy, just gave us the info we wanted and left us her name and number! We perusal looked at the model 4 or 5 times, each time bringing different family members and friends. Ivy was just as gracious as always. Even though she knew we really didn't want to have a house built, she still kept us in the loop and greeted us warmly each time we visited! In January 2025, we drove by again and saw that the model had SOLD! We were so disappointed but figured it wasn't meant to be. Then just a few weeks later, we were taking our daughter to lunch and she said hey there's this neighborhood is really like to see. (She lives off of fm1103 about 2 miles from here). When we turned in, I realized it was the Neighborhood with the "dream home". My daughter said hey it's for sale. We couldn't believe it! We went in, walked around (again LOL) and asked what had happened. Evidently the day BEFORE the buyer had backed out! My husband and I looked at each other and said, "let's do it!" Of course, Ivy was there and she remembered us (she probably thought we were stalkers LOL). Also there was Rockie, a broker. He asked if we had a house to sell. We said yes so he said if you want, I'll follow you home and see if I can sell your home quickly. So Rockie came to see our house and liked it. So... in the course of a couple hours we made a decision to buy a house and sell ours! He, Ivy, and Natalie made the whole process easy and, quite honestly, fun! As with all homes, there were just a few things that needed to be fixed, and the three of them, along with Bobby (assistant builder) made sure it was all taken care of in just a short time! We moved in and wake up every morning saying, "Do we actually live here?!?" We still keep in touch with all who helped us! ... More

We closed on our beautiful new Highland Home in Parten Ranch in March 2025, and the entire process was exceptional from start to finish. Having built several homes before, including a custom home, we can confidently say this was our best home-building experience yet. From day one, we felt supported by a team that combined professionalism, responsiveness, and genuine care. During the planning phase, every detail of the home was thoughtfully considered—especially accommodations tailored to meet our particular needs. The construction process was equally impressive. The job site was always clean and well-organized, communication was consistent and clear, and the craftsmanship stood out—even earning praise from a third-party inspector. Every step of the way, it was clear that quality and customer satisfaction were top priorities. Since closing and moving into our new home, the follow-up has been amazing. A great effort has been made to be sure we understand the systems in the home and know who to call if needed. A few minor issues have come up and were promptly attended to and resolved. Overall we are incredibly happy with our Highland Home and grateful for the exceptional service and attention to detail that made our experience truly outstanding. ... More

Virginia and William are professional and helpful. HH address our concerns and issues in times with good quality.

This is our first Highland Home and we are very happy. The team made the process easy and pleasant. They were very responsive and resolved all issues promptly. The beautiful design is reflected throughout the house - making it truly feel like our home.

This was the first time I've ever bought a home. From the beginning it just felt right. Things went so smoothly for me that I thought it was too good to be true. Even when I asked that they remove the carpet, they did with no problem. After I picked the flooring I wanted I saw the finished product and was amazed. It was exactly what I was looking for. I am so excited to be in this house. Thank you for everything...

From the moment we decided to buy with Highland homes to the end date was roughly 7 months long. During the whole time we were getting up to date news on property and it seemed to flow pretty smooth due to the hard efforts of Patti, Lance and Alan. Without their constant help and assistance throughout the process my wife and I would’ve been lost and the purchase would’ve been pushed back. Patti was absolutely amazing at the end guiding us on items to supply and pushing everything through to the loan processor in a quick manner. After the purchase Lance checked up on us and the new house often making sure we had everything we need and giving us helpful contacts in case of emergencies. We appreciate everyone’s help so much and we love our new home. ... More

From start to finish, our journey with Highland Homes was nothing short of incredible. As first time building an home and the first family on the block we couldn’t have asked for a better team. Every single person involved made us feel like a priority, and the results speak for themselves. We absolutely love our home and are so thankful we chose Highland! Our amazing realtor, Katelyn, took every hope, concern, and question to heart. She was knowledgeable, patient, and truly had our best interests in mind, making the entire process feel personal and exciting. Megan, our Highland sales rep, guided us with transparency, care, and an uplifting spirit that made each decision feel easy and right. Her kindness and consistency meant the world to us during such a big life moment. Dalton, our construction manager, brought our dream home to life. He was always responsive, detail-oriented, and committed to delivering a high-quality build. His pride in his work and constant communication gave us peace of mind every step of the way. We’re proud to say we were the first to move onto our street and even prouder that it was Highland Homes that built our future. If you’re looking for a team that leads with integrity, excellence, and heart, this is it. Five stars don’t begin to cover how grateful we truly are. ... More

I must say that this was a surprisingly pleasant experience from start to finish. I truly was not expecting Highland to be so accommodating of my requests. While, most of the build process went according to plan life is such that it throws curve balls at you every now and then! It is at those times that you know for certain that Highland is a great builder because of the way they responded and by their willingness to make things right and to our satisfaction. This point should not be overlooked as buying a new construction home is going to be the largest financial transaction you ever make and you do not want to be worrying nor stressing out about how your house is getting built. For this reason I would gladly choose Highland for my next new home build. ... More

We built our first house ever with HighlandHomes, and couldn’t be more glad that we chose this builder. We are very grateful to the team of professionals who made this process so easygoing and calm for us, from the initial house selection to final construction. Many thanks to Andrew and D’Marco, we had a great pleasure working with you, thanks for your support and quick response to all our concerns! We are in love with our new house - its layout, quality of materials and work, design selections! I will sincerely recommend Highland Homes to all who are looking for a trustworthy builder!

Everything was amazing from start to finish.

I do highly recommend Highland Homes at Brookewater. The team of professionals here are friendly, knowledgeable, and customer service oriented. It seemed to me that they were always available if you had any concerns or issues.

Great experience! Jonathan was very helpful during the purchasing process and Juan project manager has been and is being nothing but outstanding! Making sure everything is taken care of in a timely manner. Thank you!

Our experience from the beginning (lot purchase) home construction and our closing was outstanding everyone was extremely helpful. We are very pleased with the quality and value of our new home. Everyone from sales, design, construction and closing were all very helpful and accommodating. I believe Highland Homes is honest and professional and would not hesitate to recommend them.

Great experience working with the sales team and the construction manager in buying our new house

Doug and Bryn were the best builder and salesperson. They were helpful and accommodating to our family and needs throughout the project. We would recommend Highland to others. With every new home build project there will be issues but their ability to address immediately made all the difference in the experience.

From the initial consultation to the final walk-through, Highland Homes made our home-buying experience seamless. Cory provided timely and accurate information throughout the sales process, ensuring information throughout the sales process, we were well-informed every step of the way. After closing, Matthew took over and continued the outstanding service. His exceptional attention to detail and commitment to addressing our concerns made settling into our new home a smooth and stress-free experience. Matthew also went above and beyond by providing references for trusted trades and vendors to assist with our home projects. When issues arose from work performed by an independent handyman, Matthew tool the initiative to coordinate repairs, demonstrating his dedication to ensuring our home remained in top condition. We are truly grateful for the professionalism and dedication of both Cory and Matthew. Highland Homes has set a high standard of customer care and we couldn't be more pleased with our new home. ... More

We’ve had a great experience in the first couple months of ownership. Highland has been responsive to anything we’ve needed thus far. Highest quality homes in La Cima by far.

Brad and Harrison were outstanding. Professional, knowledgeable, honest and genuinely care.

I can’t recommend Highland homes, and more specifically, our construction manager, Henry, highly enough. This team truly created our dream home and went above and beyond to accommodate my daughter’s very specific special needs. I recommend Highland to everyone considering a new build and our new home brings joy to my family on a daily basis. Thank you, Henry and Avery!

We had a wonderful home buying experience at Highlands. Zack was an excellent construction manager—very helpful and supportive throughout the entire process. He made everything smooth and easy for us. The after-sales service has also been outstanding. We highly recommend them!

I moved into an amazingly designed home and the care and response from the builders team are awesome. Highland Homes has been the best experience in purchasing a home I have ever had.

I wanted to take a minute and share with you what I wonderful journey our Highland experience has been. Mary guided us through the purchase process with such love and support. She cheerfully worked with us as we decided on configurations, add ons and other pre construction changes. She advocated for us like we were her family. She never lost her patience and was always willing to meet with us, take a call or answer emails right up until the day we closed. As wonderful as Mary was, Trevor, our builder was even more impressive. I have never been through a construction project as smooth as this one was. We loved the weekly updates from Trevor so we always knew what was done, was waiting and what was coming up. The pre construction meetings prevented so many issues that would have normally created anxiety for us and extra work and expense for you. When an issue did come up he brought it up quickly, provided the options available to us and patently waited for us to make a decision. We never felt rushed. It was truly a partnership ... More

It's all because of Rayshell and Michael...they were professional, thorough and patient with us. We bought it from the website, out of state and needed to sell our home. Rayshell and Matt, the builder, worked us through the process so seamlessly and considerate of our every need. We LOVE our home and we're so grateful to them...thank you!