Highland Homes Reviews

Well built home, but there are several incidents of "cosmetic damage" that isn't covered under warranty, particularly regarding interior of cabinetry.

From sales to build Highland has come through for us. Building a home can be very stressful for a buyer. We appreciate the staff for all of their patience and getting us to the finish line with delivery of a beautiful place we get to call home. Thank You!

Enjoy working with Mike and Makenna. Very responsive. We're having some minor issues with the house now and Makenna is getting them addressed. Appreciate the Highland Team Elyson @ 80ft section.

The over all experience was good,

Zero complaints about the customer service. Everyone we interacted with during purchase and the build process was phenomenal. Our grievances are tied to the quality of materials, workmanship and the lack of QC. Our expectations were high after seeing HH’s model homes across several different communities. The house they built us definitely did not measure up to those expectations.

Stellar experience from beginning to end, and continue today. We had a warranty request for a tripping breaker and they fixed it in less than a week, no questions asked.

The experience was great and easy every highland associate was professional and kind great to work with. I love my purchase and the neighborhood thanks again

Everyone from day one was amazing, could not ask for a better home buying experience.

Solid and knowledgeable staff in build process.

Our first point of contact with Jay in Meridiana was pleasurable. He was straightforward, attentive to our needs, a good listener, patient, always respond with promptness, knowledgeable, always went beyond what we asked, no hassle, no pressure. He responded with a quick yes to all our offers. Our experience from the new home consultant (Jay), Nick construction manager (was ok), to the closing table was seamless. No hiccups, no underlying issues, and no surprises. Excellence was on display. Jay and the title company exceeded our expectations as a third time home owner. We wish Highland Homes offered a sample paint kit! ... More

The sales department was very helpful and accommodating. I have watched the community grow for several years and progress seems on schedule. The only item that I am disappointed with is very few home owners use the garage for cars. Large trucks parked in the driveways litter the entire community. I was raised in Texas and I know it’s part of the culture but I think it diminishes the beauty of a planned community.

We love our house and if we had to make decision again we would go with Homeland again!

This is the best building experience I have ever had. Highly recommended to anyone who is looking to build a perfect house. Kelly and David are simply the best team at Cross Creek West! Thank you both for everything!!

We are impressed and pleased with the quality of the workmanship and materials. We have had a few minor adjustments and replacements, but the responsiveness to any issues we have had has been quick and positive. Kudos to our Customer Care Representative, Steve, who is always a joy to work with and who always follows through promptly with replacements, adjustments, service, etc.

Front start to finish our Highland Homes experience was first rate. I highly recommend Highland Homes to any potential new home buyer.

It was good experience Doing good

Working with Highland Homes has been such an easy process. Although we were living out of state, our construction manager sent us regular updates with pictures and made time for us to walk through the home and answer questions and concerns whenever we were in town. From the sales people to the design center, to the builders; everyone made us feel like a priority and helped create our dream home! Now, as we live in the home, we love it more and more every day. The quality and craftmanship is top notch - helping us appreciate our beautiful home even more!

The quality of materials are getting worse year by year, but prices are getting higher. Old houses was better. At least Hıghland still quick responder for issues.

Having good models but the prices are overpriced than market

We are pretty happy with our home and the work Highland homes did. Andrew and Zach have been great to work with. This build process went smoothly. We got everything we selected. For minor touches after closing Zach was very responsive. They addressed all our concerns in a timely manner. Highly recommended Highland Homes, if you want quality craftsmanship.

Karen and Travis made this process so easy and seamless. They were there every step of the way and were there any time we had any questions. The process could not have been more smooth.

I want to be clear and leave no room for ambiguity. Henry and his team did an amazing job on our home! It was delivered 100% complete, on time, and with the utmost quality. Moving into our new Highland home capped the end of a complicated cross country move for my family. Having our beautiful home delivered on our 27th wedding anniversary capped the end of this journey and the start of a new chapter in our lives. We couldn't be happier!!!

Buying from Highland Homes was a very good experience . The sales person was very friendly and not trying to rush me into buying. The person that was overseeing my home to be build was friendly and very understanding and stayed in contact always.

Great experience throughout! Thanks to Sia, Miya and Jesus for getting us into our wonderful new home!

It has been a wonderful experience working with our sales person and all ladies at the model home for 50s lot. from start to finish. From the initial construction to the final touches, the entire process exceeded our expectations. I want to extend my special thanks to entire team at highland homes and our construction manager, who were incredibly helpful every step of the way. They all went above and beyond to ensure everything went smoothly and that all our needs were met. I really appreciate Edna, Beth, Janet , Kim, Rhonda and David for all their help to make our home buying experience fabulous. ... More