Highland Homes Reviews

1st and foremost customer service Anthony my superintendent was Amazing, his responsiveness to small issues that came about after move in was in a timely manner, and was always communicating with me when issues would be resolved. I would highly recommend Highland Home for their attention to detail and 5 stat customer service.

Edna is fantastic. She is so quick to respond and so very friendly, polite and personable. Rhonda and Kim were also fantastic. I constantly received updates, including progress photos. They were all so very helpful. Josh, The construction manager, provided weekly updates and was always very responsive to any questions or concerns. I just can’t say enough great things about everyone I dealt with at Highland Homes during my build and home purchase. Highly, highly recommend Highland Homes and the team at Pecan Square.

From start to finish the Highland Homes team did a great job. Communication and responsiveness were always clear and honest. There were a couple of supply chain delays, but these were always clarified, and we were never kept waiting for a response.

Everything about this home was great. Highland homes still remains my favorite as their building and structure tastes are equal to none. Very beautiful homes they have got

Everything went well & on time. Very professional in the process. A few things to be corrected but in general no problems at all. Will recommend Highland to my friends &family.

I am extremely impressed and satisfied with the level of customer service we received from Judie (office) and Michael (builder rep). Their follow through is impeccable.

Highland Homes was absolutely amazing throughout the entire process. They are without a doubt seasoned and skilled builders, focused on honesty, integrity, fantastic communication, and excellent attention to detail. We have been so impressed with their quality and work that we would highly recommend Highland Homes with enthusiasm and without reservation.

I am so happy that we bought Highland Homes House, its quality build with excellent customer service.

Excellent builder in all respects.

Brooke and Jeremy were fantastic. They were always available when I needed them and did everything they said they would. I highly recommend Highland!

We had a great experience with Highland, they are incredibly responsive with any need and made the home buying process easy.

Great Homes and great service

Our experience was great through the entire process.

Building manager was absolutely excellent!

We have enjoyed working with Nelli and Ashton as well as there whole team. Highland has a great product and design. They really made us feel like family through the whole process. Honesty and integrity is who they are! Thank you so much!

Highland Homes is the best builder in the DFW. Their homes are magnificent and Pecan Square is great community. We had a wonderful experience from start to finish. At one point we almost gave up, and this team fought tooth and nail to get us through the finish line. Edna, Kim, Rhonda and Lonnie you are highly appreciated.

The team we worked with were professional and trustworthy. Thanks especially to Mason for making the process easier.

Sales staff worked diligently to find the house that met our requested needs, Construction was completed on or ahead of schedule, closing was scheduled promptly and professionally executed. Minor warranty issues have been handled promptly and correctly. Great experience with everyone at Highland Homes at Thompson Farms

Longest it's in guidelines they will made happen. You can not go wrong with Highland HOMES. Thank Rogers

My new Highland home in Veranda is beautiful. The design is modern and functional, and the use of space is perfect. The Highland Homes team provided exceptional service and made the home buying process very smooth and pleasant. They were meticulous about ensuring my house was in pristine condition before closing, and I love living in it.

Had an amazing overall experience, from the sales person to the supervisor. Highland Homes is awesome to work with!

Trust worthy builder out there, who stands by the what they have promised to deliver.

Builders are excellent, all the workers were great. It was awesome to move into a home that was clean before move in. Builder always responded when I text a question. So glad I went with Highland Homes.

very good service manager Brandon best services

Even though the build of our home took longer than expected (due to factors outside of Highland Homes' control), we stayed informed at every step of the way, which is something very important to me. My construction manager did a phenomenal job at checking his own work and now that I've been in my home for several months, I've yet to come across any quirks that usually result from some degree of carelessness. I fully trust Highland Homes at Santa Rita Ranch and would very likely be looking at Highland Homes if I were to do a new build again.