Highland Homes Reviews

The sales department was very helpful and accommodating. I have watched the community grow for several years and progress seems on schedule. The only item that I am disappointed with is very few home owners use the garage for cars. Large trucks parked in the driveways litter the entire community. I was raised in Texas and I know it’s part of the culture but I think it diminishes the beauty of a planned community.

We love our house and if we had to make decision again we would go with Homeland again!

This is the best building experience I have ever had. Highly recommended to anyone who is looking to build a perfect house. Kelly and David are simply the best team at Cross Creek West! Thank you both for everything!!

We are impressed and pleased with the quality of the workmanship and materials. We have had a few minor adjustments and replacements, but the responsiveness to any issues we have had has been quick and positive. Kudos to our Customer Care Representative, Steve, who is always a joy to work with and who always follows through promptly with replacements, adjustments, service, etc.

Front start to finish our Highland Homes experience was first rate. I highly recommend Highland Homes to any potential new home buyer.

It was good experience Doing good

Working with Highland Homes has been such an easy process. Although we were living out of state, our construction manager sent us regular updates with pictures and made time for us to walk through the home and answer questions and concerns whenever we were in town. From the sales people to the design center, to the builders; everyone made us feel like a priority and helped create our dream home! Now, as we live in the home, we love it more and more every day. The quality and craftmanship is top notch - helping us appreciate our beautiful home even more!

The quality of materials are getting worse year by year, but prices are getting higher. Old houses was better. At least Hıghland still quick responder for issues.

Having good models but the prices are overpriced than market

We are pretty happy with our home and the work Highland homes did. Andrew and Zach have been great to work with. This build process went smoothly. We got everything we selected. For minor touches after closing Zach was very responsive. They addressed all our concerns in a timely manner. Highly recommended Highland Homes, if you want quality craftsmanship.

Karen and Travis made this process so easy and seamless. They were there every step of the way and were there any time we had any questions. The process could not have been more smooth.

I want to be clear and leave no room for ambiguity. Henry and his team did an amazing job on our home! It was delivered 100% complete, on time, and with the utmost quality. Moving into our new Highland home capped the end of a complicated cross country move for my family. Having our beautiful home delivered on our 27th wedding anniversary capped the end of this journey and the start of a new chapter in our lives. We couldn't be happier!!!

Buying from Highland Homes was a very good experience . The sales person was very friendly and not trying to rush me into buying. The person that was overseeing my home to be build was friendly and very understanding and stayed in contact always.

Great experience throughout! Thanks to Sia, Miya and Jesus for getting us into our wonderful new home!

It has been a wonderful experience working with our sales person and all ladies at the model home for 50s lot. from start to finish. From the initial construction to the final touches, the entire process exceeded our expectations. I want to extend my special thanks to entire team at highland homes and our construction manager, who were incredibly helpful every step of the way. They all went above and beyond to ensure everything went smoothly and that all our needs were met. I really appreciate Edna, Beth, Janet , Kim, Rhonda and David for all their help to make our home buying experience fabulous. ... More

great workman ship Caleb has been awesome time any issues regarding our new home beautiful community and neighbors

Our home purchase with Highland Homes was a great experience. The workmanship quality was excellent and they were always responsive to our questions.

David is outstanding. Outstanding. of course there will be issues during the building process. He understood our concerns and reassured us that things would be addressed and taken care of. He was confident and we were confident in his abilities. He is professional and friendly. We always felt he “heard” our concerns and addressed them quickly and appropriately. David made the building process smooth and pleasant. We’ve always heard the horror stories about building and the stress it can cause. And he finished early! Yay. We were able to move out of the apartment 2 months early! Working with David was a dream. There were a few moments of stress but nothing major and we knew with David on “our team”, things would be beautiful and solid. Highland is LUCKY to have David. I highly recommend him and Highland now. Thank you, David, for a beautiful home! And for a smooth process. ... More

We had an excellent time working with Highland Homes to buy our home in Boerne, TX. We were kept informed on the building process and everyone we interacted with was very professional and polite. Would recommend our friends and family buy Highland.

Highland Homes at The Reserve’s sales team is amazing. Ms. Pat and Ms. Kitty have been very knowledgeable and outstanding in our journey of home buying. We highly recommend purchasing your home through Highland Homes!

A few things weren’t perfect but when all is said and done 5 stars! Love my home.

From start to finish our experience with Highland was truly amazing. When we first went to the model to discuss building, the sales representative Kelli was extremely knowledgeable, helpful, and explained the whole process to us. We selected our lot that same day! The weekly communication from sales and the construction team kept us apprised of progress and answered any concerns we had. They went above and beyond to make sure we were involved in our home build and we have some very wonderful memories of watching the dirt turn to slab to frame to home. The managers John and Gio heard our every concern and went far beyond our expectations in making sure everything was perfect, and resolved every issue with alacrity and excellence. We could not be happier with our home or more grateful for the Highland Homes team and the Highland Homes experience. ... More

This was the fifth home that my wife and I have built. Our second home was a Highland home as well. This was the most difficult build. It took 13 months to build our home. We signed the contract in August 2023 and construction finally got started in January 2024. Although Highland has a reputation for building quality homes, this time, the workmanship and materials were just ok. Our biggest frustration was with the workmanship of the contractors. Multiple times for a contractor to come back and fix poor workmanship. Also, our builder had just too many homes to oversee resulting in things being missed, broken by other contractors, etc. We asked to close by the end of August but after meeting with the builder and sales person, they ask to extend to September 18th to give the builder time to have everything done. The week before September was a mad scramble trying to get all the contractors at the house to try and finish. We did close on the 18th but still had a lengthy list to continue to get fixed over the next 2 weeks including cabinets in the kitchen with no shelves. Now after 5 weeks of being in, our house is together and we’re happy with the house. I don’t think we’ll ever do a new build again. I will say this, our builder worked tirelessly helping us but working with sloppy contractors and too many house given to him to oversee made his task almost unbearable. ... More

Todd and Kris were great to work with. They build a high quality home with a great focus on customer service.

I liked everything about the home and the people involved in the process. Definitely worth the money spent. Highly recommend it!