Highland Homes Reviews

If a veteran they help with everything you need to buy a home.

From the initial sales meeting all the way to 30 days after we closed, the experience was amazing. Everyone was very helpful and informative. The building process was grreat and we are very happy with our new home.

It has been a very disappointing experience. Many issues to fix with the house after moving in. Very poor paint job in some of the rooms, issues with plumbing, the dishwasher wasn't installed properly and leaked on to the floor. The flooring needed replacing after this, but 6 weeks later it still hasn't happened. A light fixture in the kitchen has been broken for 4 months. No replacement in sight. I now dislike my home because of the experience the builder has given me.

Overall experience was great. Patient builder, kept me in the loop the whole time. Great app to walk you through the construction steps. Enjoyed the experience!

Overall a great experience. The salesman, Kevin did a great job and was very helpful to reach the end product. I do believe there is a problem with some of the construction personnel understanding the product that Highland Homes wants delivered to the buyer. This is our second Highland Home and they stand behind their word of getting it finished to that standard.

This is our second time building with Highland, and we would do it again. Our project manager, John, was wonderful to work with!

This is my second time building a home. Tracy T. and Ryan K. were great to work with and made the experience great. If I were to build another home, Tracy and Ryan would be my choice. I looked at many homes from other builders, but Highland Homes stood out.

The whole process was very streamlined. Our construction manager was the best of the best! We love our house and the community.

Ginger and Luis have made buying a Highland Home a wonderful experience!! From the first meeting with Ginger and her amazing vision and help with our interior and exterior choices to working with Luis who kept us informed weekly on how our build process was unfolding. The whole process was as smooth as one can hope in what can be a stressful situation. A huge THANK YOU to you both!! And as we settle in Luis continues to work closely with us to see any problems that arise are corrected in a just timely manner. His experience and expertise mean everything. Thank you Highland Homes. You are definitely doing what’s RIGHT !! Donald and Sommer ... More

We absolutely love our new home, and our experience throughout the entire process, from the contract to the planning process, and from building to settling-in, Highland has been amazing every step of the way!

Really want to give the construction manager, Luke, a 5-Star rating. From the first time we met, before a contract, he has been patient, professional and timely with his responses to our questions and construction issues. His intentions to resolve issue quickly were often thwarted by unreliable subs. We've purchased several new homes in the Austin area over the past 30 years and find Luke to be one of the best!

The Highland team did a great job showing and selling my beautiful new home in a wonderful neighborhood.

Based on my buying experience I give Highland Homes top marks for: Quality of workmanship & materials Trustworthiness Value for the price paid Professional, courteous and effective responsiveness to issues

The attention to quality control was almost impossible because of the "assembly line" process of a single construction manager trying to oversee multiple homes (15 plus in our case). The electrical work was incomplete and incompetent at times. Lack of crown molding and the use of basic base molding was dissappointing. Trash pickup in and around the house was infrequent . The choices for lighting were few, and upcharges were excessive for additional ceiling fans (should have been standard for bedrooms and porch). Too much vehicle conjestion on the narrow street. The house design and the beauty of the Mustang Lakes development is attractive, but the process of a single street being constructed simultaneously was frustrating, especially with houses only 10 feet apart. The home is beautiful, but the best time for a review is after 1 year of settling in and utilizing all aspects of the new construction. ... More

From the initial meeting at the model home all the way to closing, Highland is top notch. Anything that we have had issues with Highland has take care of it right away. We would buy another Highland Home hands down.

I made the decision to leave NY where I had lived for years after hearing from friends how wonderful it was living here in Van Alstyne, Texas. I came down to see for myself and from the minute I arrived I could see what they were raving about. My friends took me all around, showing me so many wonderful places and things. My friends live here in Van Alstyne in a beautiful house built by Highland Homes. I made the decision to meet with the people at Highland Homes. I met with Tracy, the most incredible Sales Representative for Highland Homes who couldn’t have been nicer. Tracy showed me all the houses I could pick from and all the designs I could choose from. I made the decision in 2 days time to buy a house here in Van Alstyne and to have Highland Homes build it. I haven’t regretted that decision for a second! I now live in the most beautiful house that I love. Tracy and Cameron, the construction manager kept me informed and updated each and every step of the way as my house was being built as I was living in NY. I never felt like I didn’t know the progress of my house. Regrets, I have none. My house is beautiful and I can say 100% that if you are considering using Highland Homes to build your house, you won’t have any regrets either. ... More

We couldn’t love our Highland home and more than we do. In addition we work with Mark and Avery. They offer superb support!! Truly makes a difference.

This is the best house I’ve seen to date

Super happy with the home, our sales consultant Cory and our construction manager Eric. We had 2 minor issues and both were resolved perfectly in a timely manner. Over the years I’ve purchased several homes & this was by far one of the best experiences I’ve ever had.

It was a great experience with few errors and hiccups but resolved after the closing.

Working with Highland has been a great experience. They truly care about their customers even after the purchase is complete. We love our new home and highly recommend Highland Homes to anyone looking to purchase a new construction home.

James has been outstanding to work with. He is very courteous and listens to any concerns you might have. Most importantly, he follows thru in a timely manner. As a homeowner he lets you know he is there for you!

From start to finish, Cameron displayed exceptional professionalism, expertise, and a genuine passion for creating a beautiful home. The entire home building process was smooth and stress-free, thanks to Cameron's clear communication and meticulous attention to detail. What truly sets Cameron apart is his commitment to customer satisfaction. He was always available to answer questions, address concerns, and provide updates throughout the process. I highly recommend Highland Homes to anyone looking to build a new home. Their professionalism, expertise, and genuine care for their customers make them an exceptional choice in the home-building industry. Thank you for turning my vision into reality! ... More

We built the house while we were 10 hours away. Dexter handled everything and we are extremely happy. Couldn't ask for better service from him and Daren.

Highland Homes are the best. I would recommend my friends and relatives to buy Homes from them