Highland Homes Reviews

They provided exceptional customer service in every aspect from purchasing, building and warranty.

Highland was great to work with from start to finish. Brittany spent some time figuring out my needs and wants and then presented some great plans and ideas. Construction was a breeze. I used their in house mortgage company and that was easy too. All great employees along the way and everyone was very responsive, helpful and friendly throughout the process.

From picking the model and lot all personnel have been wonderful. Their willingness to listen to my wishes and advice me on different things I may be leaving out was very important to me.

The team in Liberity made everything so easy. It was a great experience

I work in the homebuilding industry and I am pleasently surprised with how well my Highland Home was built/executed during the construction process and even after moving in. 100% reccomend based on quality.

Exceptional customer serviceThey go above and beyond

Overall excellent buying experience! Christy Chumbley did an outstanding job as our sales counselor. She was very helpful! Karen Fletcher in the design center was terrific also. She knew what she was doing it helped us make good choices. And Matt Barbera didn’t excellent job as our builder. He also was very responsive to any issues that we had.

On behalf of my wife Lisa, we’d like to commend the Highland Home staff here in Jordan Ranch. Each one in their respective area was top drawer. This is our fifth and last home. Our experience from the beginning with Sales; during the construction phase and any follow-up on some minor items after we moved in has been great in every aspect. Having been in a sales career all my life, great performance should be acknowledged by the customer and not just problems. I hope this in some small way highlights how good the team is here.

The home buying experience was great from our very first meeting with our sales person understanding our needs and providing suggestions to hooking us up with the loan officer and him keeping us posted on what was needed, to our construction manager being there to assist and answer any and every question. HH made that experience very personable and unobtrusive

From the start Highland was incredible! Our sales counselor Beau was amazing! The tag team of Holly and Theresa were wonderful! And our builder Edison was thorough, attentive and responsive and answered all our questions and needs!

Jason was awesome, and highland gave us everything we expected. I have neighbors using the other builders, and I've heard a lot of common problems that we didn't have with highland. I found Highland to always be proactive, and we didn't have anything that didn't go as planned.

Very honest and followed thru with what they said they would do.

Highland Homes went above and beyond our expectations. They communicated every step of the way along the home building process and informed us on why they did things or how things worked. We have built three homes and from walking each one this Highland home has felt like the better build quality of the three. Thank you Highland Homes!

The builders and office personnel were very help to assist us with selections and what was allowable as a Highland Home. We made some changes along the way and most of them were accepted, even during Cov19. I give the Highland builder my highest recommendation.

Everyone at Highland Homes has been a delight to work with! This is my second home built by Highland and the quality is outstanding. We are extremely happy!

Very good overall experience in building new home

We looked at many tracts and builders across these DFW area. We felt the Highland Homes offered the best value for the dollar. We would do it again if looking for a new home in any market.

It was a pleasant experience working with the staff and the builders. The quality of Highland Homes are much better than the other homes in the development, and we are happy with our choice.

Its was Great!!! loved everyone involved

Ian Macintosh and Jennifer Heiden did an awesome job helping us with our new home build.

My experience was awesome thanks

Highland Homes has been great so far with the initial layout, to the service provided by our personal Project Manager, to the finished product. We have nothing but positive feedback to share with the Highland Homes team here at Sandbrock Ranch in Aubrey, TX.

We felt supported throughout every step in the process. Great builder who really understands the meaning of customer service.

Fantastic overall home buying experience

Highland Homes has excellent people who helped our son and his young family buy their first home. From start to finish, the experience involving all of us was phenomenal!