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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2692 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2692 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Highland Homes - Fantastic experience from start to finish.

  • Mark M.
  • Verified HomeBuyer
  • December 01, 2020
  • San Antonio, TX

Fantastic experience from start to finish. Special shout out to Patty, Shane, James, and Doug for helping us through the process. Chris did a great job closing the home as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Absolutely Outstanding

  • Edward F.
  • Verified HomeBuyer
  • November 14, 2020
  • Justin, TX

This home buying experience from beginning to end and beyond has been the best buying experience of my life. The professional team at Highland Homes is the very best in class. If we ever build another home I would make sure Highland was available. It’s absolutely incredible that with so many moving parts that the execution, follow through and customer satisfaction is 100% It’s a real testament to Ownership and Leadership in this organization because it runs through the entire company culture.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Everyone we worked with was very delightful and helpful.

  • Jose C.
  • Verified HomeBuyer
  • November 04, 2020
  • Lantana, TX

Everyone we worked with was very delightful and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Dream Home

  • Alvin B.
  • Verified HomeBuyer
  • November 04, 2020
  • San Antonio, TX

Using Highland as our builder was one of the best decisions I ever made. It’s not like everyday you go out to purchase a home, but the highland team made the whole experience remarkable! From making sure my questions were answered to executing our upgraded options to our home. They were on top of it and provided a piece of mind that made us feel at ease. Thanks Highland for making this house into our dream home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

excellent builder (team) to work with

  • Erasmo E.
  • Verified HomeBuyer
  • November 02, 2020
  • San Antonio, TX

We are extremely satisfied with the entire building process. Everyone we talked to on the Highland Homes team was a pleasure to work with. They worked with us literally every step of the way. We were a little nervous building a new house from out of state, but the team made it as smooth and seamless as possible. We're happy we went with HH! Thank you from the bottom of our hearts.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highland Homes has a great team and made our experience of buying

  • Warren J.
  • Verified HomeBuyer
  • November 01, 2020
  • Leander, TX

Highland Homes has a great team and made our experience of buying our home very stress free and easy. We would definitely use them again if buying a new home. We love our home and all the upgrades!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Sales people with personal attention.

  • Bartlett B.
  • Verified HomeBuyer
  • October 31, 2020
  • Katy, TX

Cici made the experience awesome. She made the whole thing personal. It was like we were her only customer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Excellent people.

  • Luis B.
  • Verified HomeBuyer
  • October 30, 2020
  • Katy, TX

Excellent people.always ready to help

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

responsiveness and quality

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2020
  • Aubrey, TX

Willingness to work with us to make the home buying experience what we had hoped for.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I receive prompt service from the issues I have raised

  • Randall B.
  • Verified HomeBuyer
  • October 28, 2020
  • Kyle, TX

These are well-built homes and at a quality reasonable price too !!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

friendliness of all people - especially our sales person Jennifer and service person Greg.

  • David A.
  • Verified HomeBuyer
  • October 28, 2020
  • Celina, TX

We had nothing but good things happen throughout the process. Would be willing to buy from them again. Thanks to all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Amazing house with very good price.

  • Juan S.
  • Verified HomeBuyer
  • October 28, 2020
  • Argyle, TX

Amazing house with very good price. Everybody in the main office and the Builder were great and very communicative

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I found the PERFECT home!

  • Stacy S.
  • Verified HomeBuyer
  • October 28, 2020
  • Lantana, TX

I knew exactly what I wanted and dreamed of in my new home. Ginger and the entire Highland team made it all come true! Single story, open floor plan, Incredible kitchen designed for entertainment and a spacious master bed/bath! Thank you Highland Homes for your fine craftsmanship, kind and expert sales and design team and to Garrett and his crew for building our dream home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience

  • Kelli H.
  • Verified HomeBuyer
  • October 27, 2020
  • Little Elm, TX

From start to finish and beyond this process has been seamless and I can not say enough about the level of Customer Service I have received from the builder. Everything has been resolved almost immediately and to complete satisfaction. I will continue to build and own Highland Homes due to the quality of care that is delivered, the structural build of the homes and the extended warranty and care that is displayed to the owner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeds all expectations

  • Scott M.
  • Verified HomeBuyer
  • October 27, 2020
  • Lantana, TX

This is our first Highland Homes and can’t imagine going anywhere else in the future. The design and quality meets the highest standards, and their customer interactions and responsiveness is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home in amazing community

  • Nhu N.
  • Verified HomeBuyer
  • October 27, 2020
  • Haslet, TX

Our experience with Highland Homes was delightful from beginning to end. Everyone (Debby, Xavier, Beau) went above and beyond to make the home building and buying process amazing and not stressful at all. We did not feel like customers, we felt like family. We are so happy we chose Highland Homes and the beautiful Wellington community to build our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth

  • Hilario V.
  • Verified HomeBuyer
  • October 26, 2020
  • Argyle, TX

Our home building experience with Highland was perfect. They were very helpful and accommodating for any changes we wanted to make and also provided helpful suggestions along the way. The build itself could not have been more smooth. They fixed anything and everything we pointed out along the way and they also hit the estimated completion date without having to move it around even once. We are extremely happy that we chose highland!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - As a Highland Homes owner and Employee, I have nothing to say

  • Sonny B.
  • Verified HomeBuyer
  • October 22, 2020
  • Celina, TX

As a Highland Homes owner and Employee, I have nothing to say but great things about the company and their product. Knowing first hand what goes into each home and how they are built allows me to understand how much better our product is, than any competitor out their. Highland is always looking to better their homes is every way possible. As an employee, I see firsthand how each homeowner loves their home. We take care of all customers and ensure we always do the right thing. The culture is amazing. Everyone I talk to loves the company. Can’t think of a better employer and a better home in ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great and honest communication

  • Jason A.
  • Verified HomeBuyer
  • October 22, 2020
  • Celina, TX

Highland Homes was a pleasure to work with. They kept us informed throughout the build process, and for any issues that were brought up, they resolved it quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Cathy and Andrew are the best!

  • Megan K.
  • Verified HomeBuyer
  • October 21, 2020
  • Aubrey, TX

Cathy is amazing and so easy to work with! She really rallied for use during the home buying experience! Our builder Andrew was amazing as well! Took care of any questions or concerns we had in a prompt fashion. Would 100% recommend Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Quality

  • Annie S.
  • Verified HomeBuyer
  • October 21, 2020
  • San Antonio, TX

I love my new home. It’s everything I dreamed of and more. Highland has impeccable craftsmanship and service. I’m so glad I chose Highland homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Eliette D.
  • Verified HomeBuyer
  • October 20, 2020
  • San Antonio, TX

The question on this survey is what stood out? Clearly “G.N.” our Construction Manager undoubtedly stood out. His pro-active communication from the pre-build meetings and even today, 80 days after closing he follows up to ensure all is going well. During the build process there were several occasions where we said to ourselves, we need to call and ask about that. Before we would even call or text it was not uncommon from him to proactively reach out and tell us about the same issues and what was being done to correct them. As we came closer to closing and minor issues came up he was ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Great home.

  • Isaac T.
  • Verified HomeBuyer
  • October 20, 2020
  • Humble, TX

Great home. Great price. Really happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of our home!

  • Rodney H.
  • Verified HomeBuyer
  • October 20, 2020
  • Fulshear, TX

We looked at a lot of different builders, but there was something special about Highland Homes! We visited many neighborhoods in the Houston area, and the one thing that stood out was the quality of Highland Homes changed. Solid foundation, quality of material, and a of different plans to choose from! We are very pleased with Highland Homes and would definitely recommend them as your future home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Great experience through the whole process

  • Jeremy B.
  • Verified HomeBuyer
  • October 20, 2020
  • McKinney, TX

Great experience through the whole process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5