Highland Homes Reviews

I would recommend Highland Homes to anyone looking for a new house. I could tell their goal was to build us a great home from the start, and every action through the entire process supported that goal. Questions and concerns were addressed immediately. The quality of the home is wonderful as well. Even after closing the support is great. They are happy to continue answering questions or concerns and the warranty support is top tier as well.

Great customer service and beautiful homes!

not the basic cookie cutter home like most. I was able to make changes to fit my "wants" and allowed to rearrange standard plans.

Robbie Salamando is exceptional at his job, follows through and always makes sure every thing is done with perfection. Jeff and Colleen were fair, honest, incredibly likable and made good on all things.

Well built home and customer service from everyone was phenomenal.

When we made the decision to move from MN to TX we knew the home buying experience was going to be a challenge but Highland and the Team made the transition as seamless as possible! We are so happy we chose to go with Highland based on the home, the community and the overall experience. From the sales team to the construction manager, no question or issue was too small. Thanks for the welcome to our new state, enjoying Harvest and our Highland home!

I will say that the sales rep was phenomenal, the construction manager started off great, but as we were at the end of getting the house build, you could see our house was not as important to him as it was from the beginning. Later found out he was transferred to a different area which didn't help since we had questions. But now, with the people I am dealing with now, they are great and wished I had all along. We are so happy to have them help us out when we have any kind of question.

Quality workmanship, efficient home is related to utilities

2nd new home purchase and by far the quality of craftsmanship is unlike any other builder. From Sales to Design to Construction, the entire process was met with highest level of knowledge and professionalism. Customized to our wants and needs. Customer service was above and beyond anything we have seen before. As a RE agent who deals with many in the same field, Highland homes knocked it out of the park!

Great customer service and attention to detail!

Our home buying experience was great from beginning to end and beyond. The first interaction we had was with our salesperson (Steve) he was very friendly and professional with extensive industry knowledge. He offered many ideas and options. Home designer (Kara) was a pleasure to work with. Also our general contractor (Adam) was responsive and kept us abreast of all building phases.

Highland homes deliver a superior product and they stand by it!

Highland Homes Sales agent was very responsive to all my questions and concerns.

Overall happy with my home but finishings/touchups to the cabinets and sheetrock could have been better. The issues we identified after closing should have been done before closing as this caused some inconvenience to us. Due to the covid many workers were coming to fix the issues and this didn't feel good/ safe as I have a little baby.

Great homebuying experience. I would definitely recommend Highland to friends and family.

They provided exceptional customer service in every aspect from purchasing, building and warranty.

Highland was great to work with from start to finish. Brittany spent some time figuring out my needs and wants and then presented some great plans and ideas. Construction was a breeze. I used their in house mortgage company and that was easy too. All great employees along the way and everyone was very responsive, helpful and friendly throughout the process.

From picking the model and lot all personnel have been wonderful. Their willingness to listen to my wishes and advice me on different things I may be leaving out was very important to me.

The team in Liberity made everything so easy. It was a great experience

I work in the homebuilding industry and I am pleasently surprised with how well my Highland Home was built/executed during the construction process and even after moving in. 100% reccomend based on quality.

Exceptional customer serviceThey go above and beyond

Overall excellent buying experience! Christy Chumbley did an outstanding job as our sales counselor. She was very helpful! Karen Fletcher in the design center was terrific also. She knew what she was doing it helped us make good choices. And Matt Barbera didn’t excellent job as our builder. He also was very responsive to any issues that we had.

On behalf of my wife Lisa, we’d like to commend the Highland Home staff here in Jordan Ranch. Each one in their respective area was top drawer. This is our fifth and last home. Our experience from the beginning with Sales; during the construction phase and any follow-up on some minor items after we moved in has been great in every aspect. Having been in a sales career all my life, great performance should be acknowledged by the customer and not just problems. I hope this in some small way highlights how good the team is here.

The home buying experience was great from our very first meeting with our sales person understanding our needs and providing suggestions to hooking us up with the loan officer and him keeping us posted on what was needed, to our construction manager being there to assist and answer any and every question. HH made that experience very personable and unobtrusive

From the start Highland was incredible! Our sales counselor Beau was amazing! The tag team of Holly and Theresa were wonderful! And our builder Edison was thorough, attentive and responsive and answered all our questions and needs!