Highland Homes Reviews

From our first sales meeting , through the remote building process to closing and after moving in, the service and thoughtfulness from the entire Highland team was amazing. I would like to highlight our build manager Yale as the person who truly made this project a seamless experience. Yale went above and beyond to ensure a high quality of workmanship to meet my expectations and get specific design items accomplished that I had trouble with at the 3rd party design center Highland uses. 5 Star review in summary. Dale

Everything went incredibly smooth with Highland Homes. Our construction manager Zach was very cooperative, responsive, and helpful throughout the process. They even added hardware to the hutch cabinets at no extra cost. We’re truly happy with our purchase and highly recommend them!

From inception to close. Communication, customer service, education, friendliness, professionalism.

We bought a new construction build as first-time home buyers. The process was very straightforward - everything from the mortgage to closing went smoothly. Also had check-in with the builder 30 days after closing and were able to go over questions and have some minor issues fixed. The few small issues we have noticed were very promptly fixed and covered under warranty.

Clinton, my builder, is great! He responds quickly to every message and fixes the issues just as fast! He has been very easy to work with. My experience with Highland Homes has been very good.

From the first day I met the sales manager Anita to buy a house I felt comfortable and after I decided to buy and followed up with her and the construction manager Jack I was very happy to deal with them for their honesty and implementation of everything we agreed on from the beginning of building the house until the end, and everything was perfect whether in terms of quality or dates as the delivery was on time. Now after moving into the house on the first of November and until now Mr. Jack has been very interested in providing us with assistance and meeting all our requests. I am very happy and lucky that I chose to buy my house from Highland Home after I visited many construction companies, so I advise my friends and everyone who wants to buy a house to choose Highland and they will find everything they ask for ... More

Seth and Mark were great! Great experience.

This was our second Highland Home build in 5 years. We went from a 2 story to a 1 story closer to our grandkids and we love it! Our Building Supervisor Jared was once again wonderful in making our home exactly what we wanted to be. He and our sales associate Alyesha were 2 of the biggest reasons we built again. Love our home and we are just to grateful for their help and attention to detail!

Really enjoyed working with highland homes, they made the process easy and were always responsive. Tina and Brandon were great to work with from start to finish! I would build another highland home in a flash, we had a great experience!

Our experience with Highland Homes was exceptional from start to finish! The process was smooth, stress-free, and genuinely enjoyable. Karen, our sales representative, went above and beyond to guide us every step of the way, making us feel confident and supported throughout. Travis, our builder, was nothing short of spectacular. His attention to detail, professionalism, and commitment to excellence exceeded all expectations—and even after the build, he has remained a fantastic resource. If you’re considering building a home in Texas, look no further than Highland Homes. They truly are the best of the best! ... More

Very Nice people and easy to talk too fast action. Specially Jessie & Julio..

Great build experience. High quality home. Very easy to work with staff. All needs listened to. Quick response to issues. All were addressed to my satisfaction. We would definetly build with Highland again.

It was a pleasure working with Nelli & Orion at Highland Homes. Nelli helped us plan and choose the right options. She also quickly worked through business issues as they surfaced. Orion built us a beautiful home. With the added challenge of being out of state buyers, he did an excellent job keeping us informed on the progress of our home. He has been very responsive to minor items that surfaced during the walk through and orientation. We are very pleased with our new home

My family and I encountered a great experience during the purchase of our new home. From the start of the process to the end everyone on the team was very helpful.

We had the best experience our building team was outstanding. Would do it all over again. Thank you, Highland particularly Darren and Dexter.

My wife lived in another state and Highland Homes made the buying process easy and pleasant. The choice of home layouts, building materials and attention to detail were excellent. We are very pleased with the outcome of our forever home and the beautiful community we now reside in. Thanks Highland Homes

I'm very happy with my new home from Highland Homes. There were a few issues, but Monica and Ryan were always available to help resolve them. They went above and beyond to make sure everything was fixed.

Highland homes has been a great experience from the beginning to the end. Let’s start off from the beginning Sheryn our “sales counselor” has made me and my wife feel very welcomed and has helped us become first time homeowners! After closing, the “Construction Manager” Matt and his team have been helping us and it’s been all hands on deck, making sure that everything is working properly at our home and if something isn’t up to standard he will get it corrected! These little things are very appreciative, and I thank Highland Homes for having these type of employees to make our experience that much easier. Thank you Highland! ... More

Lane, our builder is fantastic!

From sales to build Highland has come through for us. Building a home can be very stressful for a buyer. We appreciate the staff for all of their patience and getting us to the finish line with delivery of a beautiful place we get to call home. Thank You!

Everyone from day one was amazing, could not ask for a better home buying experience.

Solid and knowledgeable staff in build process.

The sales department was very helpful and accommodating. I have watched the community grow for several years and progress seems on schedule. The only item that I am disappointed with is very few home owners use the garage for cars. Large trucks parked in the driveways litter the entire community. I was raised in Texas and I know it’s part of the culture but I think it diminishes the beauty of a planned community.

This is the best building experience I have ever had. Highly recommended to anyone who is looking to build a perfect house. Kelly and David are simply the best team at Cross Creek West! Thank you both for everything!!

We are impressed and pleased with the quality of the workmanship and materials. We have had a few minor adjustments and replacements, but the responsiveness to any issues we have had has been quick and positive. Kudos to our Customer Care Representative, Steve, who is always a joy to work with and who always follows through promptly with replacements, adjustments, service, etc.