Highland Homes Reviews

From the start to the finish they were a great company to work with on the build of my first new home. Gracie was my sales rep and she was amazing from the beginning to the closing.

As a family who has moved many times and built with various builders over the years, I can honestly say that Highland Homes at Fairway Ranch has been the best builder and building experience we have ever had! Aleasha at Sales office and Jeff as Building Supervisor have been so responsive to our requests, I could not ask for anything more. Quality of workmanship apparent

The process from start to finish was challenging at times, but the team at Highland always came through. The communication from the Sales Rep, Hector and the Project Manager Jim, made all the difference for me. When there was an issue to be addressed, they were both available and attentive to resolve in a timely matter. The home turned out beautifully and I would highly recommend Highland, specifically the Team that I worked with. Thank you!

Plan, choose, and enjoy! It’s like living at a resort.

We had a wonderful experience ! I would recommend Highland Homes to family and friends !!

The Builders and Reps at Highland are very Thorough in all aspects and Very friendly like Family! Every phone call and questions I had were answered in a very timely manner! We Love Our Highland Home!

very professional staff

I really haven’t had any issues since moving in. Love the house!

From the day we went to just look at Waterscape, Highland was the first model home and ended up being the ONLY model home we chose to go into. We fell in love with it the minute we walked in. Zach, our sales counselor, did a tremendous job at showing the value of everything included and we ended up getting a bigger home at the incredible price it was priced at. Judy, our design specialist, truly went the extra mile to show us what would make the house stand out without going overboard in design costs. Lastly, our construction manager Chris outdid himself. The amount of workmanship and artistry that was put into the building process has led to nothing but speechless comments when we have guests come to visit. I have not one complaint with Highland and will only ever recommend them to anyone I come across. ... More

Great experience

We couldn't be happier with the choice we made to buy a Highland Home. It started with our first experience with the sales rep and has continued with our builder through our move in date. They go above and beyond to provide great service and their product is top notch. Highly recommended!

Our entire experience from the start has been excellent with Highland Homes. Jeff and Colette were wonderful when we were buying and Shane has been an extremely responsive and thorough builder. The build quality of our new home is excellent and minor adjustments are handled immediately to our utmost satisfaction.

Make sure that you ask questions and convey your needs and concerns that are realistic. Give the staff enough time to follow up and coordinate with their outside resources and sub contractors to take care of work task. Keep check of lists and compare with the staff. Patience is a virtue and everyone will appreciate it and work diligently on your behalf. We are so thankful for the excellent staff whom helped build our home!

The entire sales process was great. From Andrew, our rep, to Mike, the builder, to all the guys that built the home and came in and out to address any and all warranty issues. This was out first time buying a home and Highland has set a high standard for a new home buying process. I doubt we ever leave Klein Orchard but if we do, we’ll purchase from Highland again.

Since closing on our home in August at Bulverde, TX, my wife and I has received excellent customer service from the Highland Home representatives: Mark, Keith and Ms. Debbie. Perfection is a subjective term that every builder strive for!! Highland’s team at this location continues to collaborate with me addressing all concerns that appears to be imperfect. I know that I haven’t been the easiest customer; however I have alway been respectful. My attention to detail is quite different from most. No matter how minor it maybe, my perception was never belittled. They were all rationally addressed and we came to conclusion. My satisfaction appeared to be Highland Homes’ priority!! My wife and I wake up every morning thanking the Lord for blessing us with a wonderful home and guiding us to choosing Highland Home for making our dreams of a beautiful quality home come true. ... More

Working with Highlands Homes has been an amazing experience!!

Gary and the team were excellent to work with!!

Great Homes, love the floor plan I purchased. Energy efficient. Quality craftsmanship. Beautiful home inside and out. Highland Homes lives up to their name and reputation.

Smooth process, love everything about our new Highland Home. Couldn't be happier!

Great communication and professionalism.

Excellent staff. We love our home.

Great quality and responsiveness!

We are so happy to own a house from Highland Homes. The sales persons are very professional, knowledgeable and helpful.... Im glad I went to see the model homes first, that impression made us decide for a home

We are very satisfied with our new home. Our builder was really good.

I appreciate Highland Homes building a great house and taking the time to make sure the little details were done right! We opted for high end floors, media room, large lot, and unique elevation and love the way the house came together. I am not a first time new home buyer and my standards are high. Well Done Highland!