Highland Homes Reviews

I have never purchased a new home before but the experience I have had with Highland Homes has exceeded my expectations. I thought we would be unable to afford a new home and I was wrong. From the sales contract to the responsiveness to issues, Highland has delivered. We had a few minor issues to be resolved after closing and Highland far exceeded my expectations to take care of these items and to do it in a timely fashion. I have no reservations to recommend Highland Homes to my friend and family. Thank you Highland Homes!

All of the people at Highland Homes have been very informative and trustworthy. I would highly recommend buying a home from them

Great experience and great customer service! We love our new home!

We are very pleased with our new home. The process from beginning to end was excellent.

HH offers one if not the best architectural and engineering residential designs in the metropolis, and probably nationwide. The high and vaulted ceilings, room partitioning, are optimized to provide homeowners the most needed space and comfort. I will HIGHLAND recommend to homebuyers!

Everything is good. The only problem is during COVID, the service request has to wait for an unknown time.

We are very pleased with all phases of the home buying experience with Highland Homes.

Kathi, Donna, John, Andrew were all super helpful from start to finish on helping us through the home buying process.

Very happy with our home. Tim is outstanding and we really enjoyed working with him during the entire process.

I highly recommend the Highland experience for anyone considering a quality built home. We had an amazing team, there level of professionalism was off the chart. From our sales consultant Michelle, to our builder Alex, and our awesome realtor Matthew and our amazing loan officer Reggie. We are still amazed with our experience.

Very professional and great to work with!

Thank you Highland Homes!!!

Very good experience overall. Happy with the home and the Highland people were great to work with

The whole team with Highland did an excellent job building the house and the quality is seen through every square inch of the home. I have and would continue to recommend working with this builder, they exhibit true professionalism throughout the whole process and we couldn’t be happier with our decision.

The home buying process with Highland was overall a great process. Todd was very professional, knowledgable and responsive. He believed in the quality of Highland’s homes, and it showed. We couldn’t have asked for a better person to work with. Ian and Ashley were phenomenal. They are both very detailed oriented and are always on top of things. We are still amazed at how they handle so many houses without having anything fall through the cracks. The experience going through the builder’s lender was not good and needs to be improved. The design center process was not bad. There were times where the response times were slow, but we were pleased with the choices offered by Highland. We also found that Highland offered a quality choices within its standard options which helps for managing the cost of the home. ... More

The build process went incredibly smoothly and the Highland manager followed through on all his commitments.

Thank you for the beautiful home. This was my second Highland purchase.

Great builder. Did exactly what they said they would do. Wonderful experience.

Highland has gone above and beyond! I am so impressed with their level of customer service and attention to detail! They were so helpful and were able to get us into a home that is perfect for us! We will be Highland people for life!

Building with Highland Homes was the best experience. Austin made the experience so pleasant and met all of my expectations. I couldn’t ask for anything more. Thank you for everything!

Purchasing and building our Highland home was a Great experience. From the selection and sales to the build. Our contractor, Nico, was a pleasure to work with and took good care of us. I remember when we first met him he told us that his main responsibility was to make sure we were satisfied and that he built us the best home possible. He succeeded. We toured many new homes models all over the Austin area and by far preferred Highland Homes.

Highland Homes did a great job. We appreciate the responsiveness of both Luke and Jacob, who made every effort to meet our wishes with all of the options we selected and special requests. The only suggestion we have is that Highland Homes find a better way to communicate available options and coordinate the selections to be more seamless among the office person, design center, electrical related selections, and construction manager. We found out about and added options several times after the first selections. We would have been very upset if we had not learned about those in time to add them. We were told that having many change orders was typical, but I do think those could be significantly reduced with better communication. And having more seamless communication would have made the whole process less confusing. ... More

Gerardo ...Fast and good and neat

Really enjoyed the process and responsiveness of the sales team and builder. The Lot is great and the floor plan is great. I was glad that the architect was able to change our plan to accommodate our needs. Thanks for another good purchase!

First time building a home and could not be more pleased. The staff at the model home were using to talk to and answered any questions or concerns we had.