Highland Homes Reviews

Caleb has been extremely responsive to issues that have surfaced post closing.

Process of building and closing went very well. The process was MUCH better than the process we went through 6 years ago when we custom built a home with a custom home builder. The Highland Homes Construction manager and sales person kept us updated with weekly phone calls on the progress of construction and always answered any questions we had. A couple of cosmetic items we noted after closing that needed attention, but all were fixed promptly and professionally. Another builder wanted to nickel and dime for extras like sprinklers, landscaping, sod, etc and would not allow us to have a whole house vacuum installed. A lot of the extras Highland INCLUDES in their homes and they were perfectly OK with allowing us to install a whole house vacuum. We were even able to customize the kitchen to allow space for a chef's fridge and freezer to be installed. ... More

We have purchased two homes, fifteen years apart and been impressed on both occasions. The prices are reasonable, the designs are attractive, and the quality has been long-lived. On a personal level, the individuals on the sales and service teams are excellent. They are reasonable, responsive, and trustworthy. I'd come back for a third home if the need arose.

Nothing is ever perfect but they came as close as they could. Purchased my home long distance and they were communicative and responsive with me all along the way and even so now as I find little things to be tweaked along the way!

They go above and beyond. They listen to your desires and fit them into the floor plan that fits your need. These folks have never heard the word no.

Will & Kelsi were awesome in helping us through out the entire process. Also a huge thanks too Alex our construction Mgr.

We are extremely satisfied across the board with Highland Builders service, responsiveness, quality of work and everything about our new home!

I am very satisfied with the service and the quality of home I got from Highland homes.

From the very start, it was obvious that we made the right choice to build our home with Highland. No matter how small of a detail, question, or concern that we had throughout the process the employees at all echelons were nothing but pleasant and courteous. When issues came up, which is inevitable, I firmly believe that Highland went that extra step to make us happy that other builders just wouldn't have done. The only, and I mean only black mark we had was with our design appointment. Being first timers, and the fact that Highland gives you more choices in materials than Lowe's, 3 hours just isn't enough to figure it all out. For example, there was easily 40 choices of brick and 20 choices of stone. Easy to pick one of each but hard to pick something that looks great together. The person that was supposed to be there guiding us wasn't very helpful at all! In the end we had to return to the design center 2 more times on our own to get things looking right. Do your homework and tour as many homes as you can. ... More

You always feel welcome

I love highland homes. From my salesman Zach to the project manager Chris. Everybody was very prompt in answering questions, concerns, and just very friendly all around. We only have had one issue which was a sprinkler leak, and highland fixed it the next day. Otherwise, no other problems have come up. I definitely would recommend highland!

Hard to put the words trust and builder in the same sentence. But you can trust that Highland Homes will deliver with a positive experience throughout the process. Our home was completed on time, as promised, in budget...and we built long distance. Sure, there were some issues to be expected with a new build, but Highland warranty service is top notch. Build with Highland Homes, you’ll be glad you did!

Been in our house 2 months and weve really enjoyed it so far. Had some issues with the water heater and sprinklers, but HH was quick to address them. Excellent construction management

The complete transaction from visit to sales office and meeting with Jamie to signing contract was very smooth. Then picking out the colors and other itrms to finalizing plans was smooth. Our builder Angel did and outstanding job and the house turned out beautiful. Then closing went well . We have been in our home for over a month. We had a few warranty issues and our builder addressed them immediately. Over all we are very pleased with our home and would highly recommend them to other prospective home owners.

I love the home. It meets my needs and is energy efficient

Highland Homes for a tract home has build quality unlike any other builder in the Dallas Market. They go beyond with individual lot soil testing, to ensuring that the home is built with quality and it's standards for ensuring that your home is well insulated to 2022 standards. When you buy a new home it is important that you at what is "behind the curtain". Any one can make a house look like it's worth a million dollars on the outside, but that is just makeup! Ask the questions and understand what is "behind the walls" and how they determine the structure for the foundation. As you will find out if you haven't already if you build a beautiful looking home but the foundation is flawed you are not going to have a beautiful home for long. Like everything else you get what you pay for. Go to Highland first allow them to tell you what they do and then go talk to some other home builders and ask them the questions that the Highland sales person reviewed with you and see how they answer them. I'm sure that you will come to the same conclusion we did... We're going back to Highland to buy our home. ... More

Of the many homes we have purchased over the past 38 years, this purchase was the best. Top quality and best sales finance and construction team I’ve ever worked with. I’d do all again.

The Highland homes buying experience is outstanding!

It was a long and painful process not due to the builder but because of my bank. Highland worked with me all the way. Living out of state while the house is being built is difficult but Highland made it easier. The quality of the home and the people involved in the process is top notch. I’m glad I chose Highland.

Very happy with our home. The customer service is excellent from sales through to construction and follow up.

Seriously impressed. I can honestly say I came into this process with skepticism and doubt- I have been impressed at every turn. There were a few times I was unhappy/nitpicky with work done. It was met with very quick response and immediate change. Our builder Daniel and our salesman Duwayne were always true to their word- and provided the highest quality professionalism, Customerservice and work done.

Construction was on time and with little problems. Overall it has been an very enjoyable event.

Great experience from start to finish! Beautiful home and very helpful staff!

Highland Homes is one of the best builders for residential purposes. Response for issues is very good and employees are very knowledgeable and easy to deal with.

My wife and I were absolutely amazed with the quality of our home and the quality of relationship we experienced with the Highland Team. From our sales rep Debby to our builder Kevin, we were taken care of and shown quality care through the whole process. We highly recommend Highland to anyone looking to buy a home.