Highland Homes Reviews

Thank you for the beautiful home. This was my second Highland purchase.

Great builder. Did exactly what they said they would do. Wonderful experience.

Highland has gone above and beyond! I am so impressed with their level of customer service and attention to detail! They were so helpful and were able to get us into a home that is perfect for us! We will be Highland people for life!

Great job, good value. Great costumer support

Our journey with Highland was great from the beginning to end starting with our Realtor, Katrina and Sales Reps, CeCe and Fran in the model home and James, our Loan Officer along with Cricket and Karen and with our Construction Manager, James who kept us informed every week with the process of the construction of our home. They made every aspect of our journey a pleasure and since we moved in, they are still present to ask questions and help with our concerns. James have responded to every text, email or call and has even came by to check on us. We would definitely recommend each and everyone. ... More

Very pleased with our new Highland townhome. Todd was great to work with. We had a few minor repair issues and Kris was on top of everything. He even went to the new house to meet the contractors when I was unavailable. Excited to be moving in.

My experience with the Anita and Bannett was beautiful. They were always ready to help. The paint used in the house especially the cabinet retains stains and difficult to wipe stains of them. And I think the furnishings in the house could heve been better too. But Anita and Bannett were awesome

Good location Good sales person Did not have what told in certain issues

We have been very satisfied with our first experience purchasing a Highland home. The staff is great to work with and very responsive. Never felt left out of the loop during construction. The portal is easy to use anytime we have a question or a request.

Buying a home can be extremely hectic. Lula not only provided guidance throughout the entire purchase process but often times going the extra mile answering calls/texts during off hours as well as taking time to explain to me in details of my questions or documents I don’t understand. Lane is professional and courteous. He paid great attention in details when doing home walk thrus and follows through timely on issue discovered either during walk through or responding to service requests. He’s friendly and great to work with. Thanks to Lula and Lane for their patience and can do attitude in making home purchase a very pleasant experience for me. ... More

The people from Highland were really amazing at the time to buy the property. Everything went smoothly and was laid out point by point and followed to the dot. In regards to responsiveness they have been attentive and always making us feel as part of the community. I would definitely recommend them for building, ease of payment and warranty.

We have been very pleased with David, our point of contact throughout the construction of our home. He was proactive and quick to address any issues or concerns we had along the way. Overall, we’re very satisfied with our new home. Also, we dealt with Manny prior to construction and he was a pleasure to work with.

Working with Highland homes and the team Christi and Zach was great throughout the build process. Very communicative and quick response to attend to the issues even after the close. Thanks

My husband and I worked with Tyler (Sales, 6 Creeks in Kyle) to purchase our home. Tyler made working through the details of the process easy and efficient -- and transparent. There we no surprises or stumbles along the way. Mark, the builder, was available at our convenience to make sure that the move in process and orientation to the home were all successful and met our expectations. Both Tyler and Mark have made themselves available to us personally for support in addition to the support provided by the Highland Homes app. Both men were also genuine in the approach and interactions, making good on any "promises" made. ... More

We have built 7 houses over the years but have always been local during the build. Not this time. We were 5 states away but our sales rep and our building superintendent kept us informed and shared progress pictures. Every detail was addressed along the way. Our best building experience. Thank you Highland.

I debated between Highland Homes and another builder. Very glad I went with Highland though the cost ws a little more. Ii feel ike I received a quality home and the builder Mike and thee agent Kira seemed to make every effort to make sure I received a quality home and had an easy process. They were both helpful with suggestions which I appreciated as I had never had a home built before.

Overall, the experience was very good.And I have really no complaints, and i'm comfortable

We bought an inventory home and have been impressed with the quality of workmanship and materials. The style and space fit our needs well. Our builder continues to be accessible well after the purchase, which has been very helpful. After a few months of living in our home, I’d recommend Highland to friends and family.

I know that I’m particular person in custom choices but Highland was wonderful. Christi is the best sales person I’ve worked with in ages. And, I truly love our home and lot.

This has been by far one of the best house buying experience I have had so far. They have taken care of every single warranty item. Makenna is very responsive and has taken care of us since day one.

We have purchased many homes but this has been the best experience & the least stressful. From sales person Sandra, to the construction manager Dalton & Wendy at the design center; all are professional, responsive & easy to work with. They addressed any issues we had & in a very timely manner. The home was built properly & professionally. We had other options but glad we chose Highland. We will be here for a long time.

We recently built our new home with Highland Homes and couldn’t be happier with the entire process. From start to finish, both our sales representative and our builder went above and beyond to accommodate every modification we needed for our child in a wheelchair. Nothing about our home feels cookie cutter, which was extremely important to us. The team’s responsiveness and attention to our unique needs was truly unmatched. We highly recommend Highland Homes to anyone looking for a personalized and caring home-building experience!

From start to finish, our home-buying journey with Highland Homes in Parten Ranch was exceptional. The sales consultants were fantastic—Lula spent generous time walking us through different homes and thoroughly explaining details about the neighborhood, while Renee guided us through the entire buying process and went above and beyond to ensure every extra detail at closing was taken care of. Special thanks to Hunter, the construction manager, who made sure our home was perfect for move-in and has continued to provide top-notch support after closing. His attention to detail and commitment to our satisfaction have been outstanding. Highland Homes in Parten Ranch truly has a rock-star team, and their professionalism and care made this an easy five-star experience. We highly recommend both the builder and the neighborhood to anyone looking for quality, service, and peace of mind. ... More

Laurie, Gai and James have been excellent to work with and are all very responsive.

We had a great experience with buying a Highland Home. Dylan and Renee are great to deal with. They were responsive and friendly. Dylan responds in a timely manner to any tickets we opened and if he wasn't available, they assigned another person quickly. We have been super pleased.