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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2932 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Highland Homes - One of the best team of builders I have worked with.
- Fred M.
- Verified HomeBuyer
- December 11, 2018
- Conroe, TX
One of the best team of builders I have worked with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent!
- David L.
- Verified HomeBuyer
- December 06, 2018
- Celina, TX
Be sure to ask plenty of questions. Highland staff are very helpful and approachable. There are no dumb questions!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Home Buying Experience
- David F.
- Verified HomeBuyer
- December 02, 2018
- Lantana, TX
Overall buying our Highland Home was a positive experience. There were several issues during the building but that happens to every home builder. Melissa our construction manager was very attentive and took care of each issue quickly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic quality with stellar service
- Kevin K.
- Verified HomeBuyer
- November 29, 2018
- Prosper, TX
Highland is a cut above the rest, something immediately recognized upon entering their homes. Service is top notch led by responsive and professional representation
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Anil S.
- Verified HomeBuyer
- June 26, 2025
- Prosper, TX
Nothing at the moment to provide
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience working with Kira and Mike
- Anubhuti S.
- Verified HomeBuyer
- June 25, 2025
- Liberty Hill, TX
Kira and Mike were great throughout the home buying process. They made it seamless for us and made sure all our requests were fulfilled on time. Mike is very responsive and made sure we understood everything about the home and was always available to help us with our questions and requests. Highly recommend him! Apart from that, the only feedback we have is the quality of wood used for doors. It chips easily so maybe it would be better to have more sturdy wood.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Alex
- Alexander R.
- Verified HomeBuyer
- June 11, 2025
- Conroe, TX
With the paint there are some small problems but the rest the seller was very friendly and excellent. I am happy.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Promises Kept - Great builder - Excellent
- Matthew S.
- Verified HomeBuyer
- May 31, 2025
- Rockwall, TX
The sales office at Saddle Star was amazing. They helped us during our build and made sure everything was taken care of. All issues were followed up on until they were completed to our satisfaction.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The project manager is great
- Jeffrey J.
- Verified HomeBuyer
- May 21, 2025
- New Braunfels, TX
Good value. Level of paint could be improved.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Susan, Dewayne, Ashton
- Gordon P.
- Verified HomeBuyer
- May 20, 2025
- Sherman, TX
The people i mentioned above were great to work with. Answers to our questions seem to come with ease and quickly. Problems were nonexistent. Slight problems that existed with the property were handled in a timely manor. The property itself I'm satisfied is of good value and quality of workmanship is quit good. Closing was a bit disturbing, the drive to plano for people of our age could be troublesome for some. Overall experience I'd rate a 12 out of 10.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
good experience so far
- Eugene C.
- Verified HomeBuyer
- May 06, 2025
- Royse City, TX
waiting for follow-up visit to answer some concerns. lawn sod is not bouncing back as promised - some gaps between sod pieces. glue on floor boards not adequately cleaned up.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Todd and Karen
- Todd L.
- Verified HomeBuyer
- April 10, 2025
- Cypress, TX
From the time Karen was introduced to Tony, our Highland sales counselor, all the way through our home buying process we had a fantastic experience! He was both very personal as well as professional in all his dealings with us, communicating in a timely and thorough manner. Later, when our house went under construction we began working with Jack, our construction manager. He was an excellent communicator utilizing e-mails, texts, and phone calls to update us on progress and address any questions or concerns we had. This was especially helpful to us as we were living in another state ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
New Home Owners
- Heather M.
- Verified HomeBuyer
- March 18, 2025
- Justin, TX
We've had several opportunities to work with Highland Homes, this being the first home we completed with them, and our experiences with them have been harmonious and impressive. They go over and above in many ways, and we know first hand that other large builders would not offer the same. The biggest problem we did encountered was with the design center and the selection of certain home items. The kitchen cabinets were far darker than they appeared in the design center but Highland Homes very graciously offered some alternatives that met the need perfectly! For this we are so grateful! There ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great community.
- Anonymous
- Verified HomeBuyer
- March 01, 2025
- Celina, TX
Know the utility rates before moving here.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent Expierence
- Don K.
- Verified HomeBuyer
- February 26, 2025
- New Braunfels, TX
My recent purchase with Highland Homes in Gruene Villages, was exceptional. The sales staff (Mark), went above and beyond in my opinion to help us navigate the process, as we delt with a difficult sale of our current home at the same time. Since our purchase was complete, the Post Sale help has continued. Every issue (which to date has been minor), has been handled extremely well and very promptly. The onsite Builder (James) has been an exceptional resource with questions and issues that have come up to date.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Prompt, responsive, effective
- Emma S.
- Verified HomeBuyer
- February 26, 2025
- San Antonio, TX
David sent my introduction to him, has always been prompt, patient,, informative, and affective. He has always answered my questions and clarified any issue or problem that arises. He is quick to resolve any issues or discrepancies in an extremely timely manner. He makes herself available, and his customer service is exceptional. Between Alan, the sales person, and David, I could not be more happy with my purchase. They both put kept me at ease and insured me that everything would be just fine throughout this process. I love my new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great home
- Chas B.
- Verified HomeBuyer
- February 25, 2025
- Kyle, TX
We purchased in December of 2024 and the whole experience has been great. Highland builds a great home and the response to any issues have been great. Would definitely recommend to purchase a Highland home over any other builders in 6 Creeks Subdivision.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great home
- Vernon W.
- Verified HomeBuyer
- February 25, 2025
- Rosharon, TX
Home buying experience was great with Highland. Expected a little more quality but overall, I'm satisfied.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Mike
- Michael K.
- Verified HomeBuyer
- February 19, 2025
- Aledo, TX
Process was streamlined and we made many changes since we were in it from dirt so gave us an opportunity to select all finishouts to our liking creating a custom home. The entire staff was great and seamless! Very pleased with the results and highly recommended!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience with the Highland team.
- Anonymous
- Verified HomeBuyer
- February 18, 2025
- Rockwall, TX
The team at Highland Homes are great to work with. No pressure and they always go the extra mile to walk you through everything. In our case they helped us move in a few weeks sooner than they anticipated.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Tim and Jeff
- Diego Alejandro M.
- Verified HomeBuyer
- January 26, 2025
- Conroe, TX
Thanks for all, excellent experience and job Best regards
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland did a great job understanding our needs and building trust in the buying process. They have high quality people that were very responsive in getting things done to our satisfaction
- Anonymous
- Verified HomeBuyer
- January 17, 2025
- Celina, TX
Highland builds a great house. There were a few instances where there were inadvertent mistakes made with the incorrect material shipped that got installed. Once Highland found out, they quickly replaced the product to our satisfaction, no questions asked. We get an update each week providing information on what was completed that week and what's on the work schedule for the next week. It's been a great experience and I would highly recommend Highland to anyone looking to build a new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
RN
- Ezinne U.
- Verified HomeBuyer
- January 03, 2025
- Celina, TX
I love the quality of my home. Buying process was easy, professional and cordial. I was carried along through out the building and buying process. I love the after sales service which I need as a first time Home buyer. Will do investment property with High Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Had an amazing time buying through Highland Homes. The whole process was seamless.
- Joshua H.
- Verified HomeBuyer
- December 26, 2024
- Aledo, TX
Highlands Homes did an amazing job on not only the craftsmanship and house quality, but also the services and responsiveness for any questions/concerns my wife and I had. They were resolved in a snap of a finger. I would highly recommend Highland Homes if you're considering buying a quality home on your next purchase.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Shelley
- Shelley D.
- Verified HomeBuyer
- December 25, 2024
- Aledo, TX
My home purchase with Highland Homes has been a great experience from day one. I would attribute that to Layne.the sales agent as he’s been stellar to work, knows his product line, and knows how to get you into a home. The process was quick and easy and I’m now enjoying my new Highland Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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