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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2932 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
They will bend over backwards for you.
- Michael Alexander B.
- Verified HomeBuyer
- November 15, 2024
- Van Alstyne, TX
Stellar experience from beginning to end, and continue today. We had a warranty request for a tripping breaker and they fixed it in less than a week, no questions asked.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
It was great
- Lugene 4.
- Verified HomeBuyer
- November 15, 2024
- Porter, TX
The experience was great and easy every highland associate was professional and kind great to work with. I love my purchase and the neighborhood thanks again
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Jay in Meridiana made our new home purchase stress free and pleasurable.Updates and time line excellent
- Arnda J.
- Verified HomeBuyer
- November 15, 2024
- Rosharon, TX
Our first point of contact with Jay in Meridiana was pleasurable. He was straightforward, attentive to our needs, a good listener, patient, always respond with promptness, knowledgeable, always went beyond what we asked, no hassle, no pressure. He responded with a quick yes to all our offers. Our experience from the new home consultant (Jay), Nick construction manager (was ok), to the closing table was seamless. No hiccups, no underlying issues, and no surprises. Excellence was on display. Jay and the title company exceeded our expectations as a third time home owner. We wish Highland Homes ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
David B
- Samuel G.
- Verified HomeBuyer
- November 07, 2024
- Fulshear, TX
David is outstanding. Outstanding. of course there will be issues during the building process. He understood our concerns and reassured us that things would be addressed and taken care of. He was confident and we were confident in his abilities. He is professional and friendly. We always felt he “heard” our concerns and addressed them quickly and appropriately. David made the building process smooth and pleasant. We’ve always heard the horror stories about building and the stress it can cause. And he finished early! Yay. We were able to move out of the apartment 2 months ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Best experience with Highland
- Asif K.
- Verified HomeBuyer
- November 04, 2024
- Celina, TX
It was an amazing experience building with Highland. Our sales agent and builder were both very helpful, cared for our needs, and went above and beyond to give us our dream home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Home 40ft
- Noel L.
- Verified HomeBuyer
- November 01, 2024
- Celina, TX
Home was in good shape. Just obvious things that should have been taken care of before like painting, staining, floor creaking. This would avoid a lot of back and forth with different workers fixing issues. Other than that the issues did get fixed, it just takes time and we are happy with our new home. Thank you very much Ryan.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding experience with Highland Homes from start to finish
- Kim G.
- Verified HomeBuyer
- November 01, 2024
- Boerne, TX
The Highland Homes experience from the showing of my new home, to the buying of the home, the mortgage process through Highland Homes was and continues to be outstanding. From the start, dealing with Tiffany and Thea in the Sales Office who responded to every request I had since I was purchasing from out of state, moving from AZ back to TX, to Doug with the financing process, to Brody for fixing minor house issues as I moved in. In TX, Highland Homes is the best builder around and I highly recommend this company. The largely employee-owned company and their team's commitment for success is ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Tedious Experience But Worth It!
- Jeffrey K.
- Verified HomeBuyer
- October 21, 2024
- Cibolo, TX
Didn’t know what to expect in the beginning with the design and building process, but once communicating that we were interested and involved in the building process along the way, we were able to find trust in the Highland process. There were a couple of early issues, but Highland worked to provide acceptable solutions. Most important, we were grateful of the support and the timeliness of addressing issues of concern during the early stages of the warranty process after construction completion. The project manager was extremely helpful ensuring our satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
It was a great experience buying a home with highlands. Just in time when we needed a home.
- Marjorie Mae Armada F.
- Verified HomeBuyer
- October 16, 2024
- Rosharon, TX
Highlands provided us with good service/assistance. They addressed our concerns and requests during the process of buying our home, made sure everything is on time up to the closing period. We were able to move in our new home as planned/scheduled. Terrence and Jovanni provided assistance and help
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good communication with builder. Everything was on time and process was very smooth. The few minor issues we had were quickly handled.
- Brian T.
- Verified HomeBuyer
- October 03, 2024
- Fulshear, TX
Overall experience went very smooth, from selecting lot, floor plan, brick, etc. A little more clarity on what are builder options vs design center options would be helpful. Also would like more options for lighting than what was offered. Construction phase went very good with timely updates and walk-thru meetings. Hector and John very great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Trusted Builder with Excellent Craftsmanship but Premium Pricing
- Vinod Kumar D.
- Verified HomeBuyer
- September 29, 2024
- McKinney, TX
Highland Homes is a trusted builder known for their commitment to quality and customer satisfaction. Their homes exhibit excellent craftsmanship, with attention to detail in both design and construction. The materials used are of high quality, ensuring durability and longevity. What stands out most is their responsiveness—any issues or concerns are addressed promptly, providing peace of mind to homeowners. However, the one drawback is the pricing. While the quality is undeniable, the price point feels steep for the overall value delivered. For buyers looking for top-tier materials and ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Home in Harvest
- Deryck P.
- Verified HomeBuyer
- September 27, 2024
- Argyle, TX
Our experience with Highland was outstanding. Alicia S. And Debbie G. were wonderful to work with. Shawn D., who is now my neighbor, was a great builder. He was very patient with me as I stopped by the build nearly everyday. He was always willing to answer any and every question. Reggie did a great job of walking us through the financing process and getting us to the finish line. Highland was great!!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
its really good experience with HHomes
- Chenna M.
- Verified HomeBuyer
- September 07, 2024
- McKinney, TX
Its really good response and immediate action.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall, a Great experience, a Great builder, and a Great home!
- Mignon T.
- Verified HomeBuyer
- September 01, 2024
- Aubrey, TX
From my first interaction with Nelli and her team, the buying experience was better than I had ever experienced before. Nelli was patient and very knowledgeable. The help I received from Lindsay during the lending process was very professional and basically stress-free, which is unusual. Brandon and Ashley made the building of my home extremely pleasant because they were so patient, knowledgeable, an Very Responsive to any issue or question that I brought to them - and I had many questions and requests. The quality of the basic level of materials used was above what I had expected, and of ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Edgar R.
- Verified HomeBuyer
- August 19, 2024
- Cypress, TX
Regarding some initial issues, the Construction Manager solved all outstanding issues goving us a total satisfaction about our Home. Thank you for your commitment.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Mr. And Mrs.
- Trawick W.
- Verified HomeBuyer
- August 15, 2024
- New Braunfels, TX
Overall a great experience. The salesman, Kevin did a great job and was very helpful to reach the end product. I do believe there is a problem with some of the construction personnel understanding the product that Highland Homes wants delivered to the buyer. This is our second Highland Home and they stand behind their word of getting it finished to that standard.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Happy Customer
- Anonymous
- Verified HomeBuyer
- August 15, 2024
- Celina, TX
This is our second time building with Highland, and we would do it again. Our project manager, John, was wonderful to work with!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
The best homebuilding experience ever.
- Gregory B.
- Verified HomeBuyer
- August 15, 2024
- Van Alstyne, TX
This is my second time building a home. Tracy T. and Ryan K. were great to work with and made the experience great. If I were to build another home, Tracy and Ryan would be my choice. I looked at many homes from other builders, but Highland Homes stood out.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Best Builder in Town
- Naji A.
- Verified HomeBuyer
- June 19, 2024
- Katy, TX
Our overall all experience is beyond great. Highland Homes as a company and staffs are the best in town. They really go above and beyond on any issue that might arise during any phase of construction or inspection. Their commitment and professionalism are truly unmatched. They always take the time to listen and address all the issues before and after closing. Their word is a bond. Also, we find that Highland Homes come with several standard features that considered upgrades with other builders as well as practical floor plans that have great noise control, energy efficiency, and yet serve ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland home
- Douglas D.
- Verified HomeBuyer
- May 29, 2024
- Willis, TX
Gay Lynne our sales associate was fantastic. Micheal S was our gc/ builder and he was fantastic as well. Overall experience was above expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Home Purchase
- Stephan W.
- Verified HomeBuyer
- May 23, 2024
- Waxahachie, TX
Overalls experience was great, Darren was amazing!!!!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good experience
- Kiran M.
- Verified HomeBuyer
- May 21, 2024
- Celina, TX
Thanks to sales representative Haeli for handling all my requests in closing the house and construction manager Jason for helping in finishing the house.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding builder!
- Erwin K.
- Verified HomeBuyer
- May 17, 2024
- Prosper, TX
I would highly recommend working with highland homes. They have an outstanding relationship in Texas and produce a quality product.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience
- Ivan C.
- Verified HomeBuyer
- May 14, 2024
- Justin, TX
We built a house with Highland Homes in Northlake, TX. Great experience!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good home building experience
- Gregg M.
- Verified HomeBuyer
- May 09, 2024
- Cypress, TX
Everyone we worked with at Highland Homes in Bridgeland was very easy to talk to and work with. They were very friendly and seemed genuinely interested in what we had to say. I wasn’t looking forward to the building process, but they all made it much better than I thought it would be. Our builder made a big difference. He was great to work with, easy to communicate with and quick to respond. The one area I wish we could have had some input, was the landscaping. I would have liked to select the plants (with some guidance). Overall, it was a very good experience. I would recommend Highland ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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