Highland Homes Reviews

My home purchase with Highland Homes has been a great experience from day one. I would attribute that to Layne.the sales agent as he’s been stellar to work, knows his product line, and knows how to get you into a home. The process was quick and easy and I’m now enjoying my new Highland Home.

Stellar experience from beginning to end, and continue today. We had a warranty request for a tripping breaker and they fixed it in less than a week, no questions asked.

The experience was great and easy every highland associate was professional and kind great to work with. I love my purchase and the neighborhood thanks again

Our first point of contact with Jay in Meridiana was pleasurable. He was straightforward, attentive to our needs, a good listener, patient, always respond with promptness, knowledgeable, always went beyond what we asked, no hassle, no pressure. He responded with a quick yes to all our offers. Our experience from the new home consultant (Jay), Nick construction manager (was ok), to the closing table was seamless. No hiccups, no underlying issues, and no surprises. Excellence was on display. Jay and the title company exceeded our expectations as a third time home owner. We wish Highland Homes offered a sample paint kit! ... More

David is outstanding. Outstanding. of course there will be issues during the building process. He understood our concerns and reassured us that things would be addressed and taken care of. He was confident and we were confident in his abilities. He is professional and friendly. We always felt he “heard” our concerns and addressed them quickly and appropriately. David made the building process smooth and pleasant. We’ve always heard the horror stories about building and the stress it can cause. And he finished early! Yay. We were able to move out of the apartment 2 months early! Working with David was a dream. There were a few moments of stress but nothing major and we knew with David on “our team”, things would be beautiful and solid. Highland is LUCKY to have David. I highly recommend him and Highland now. Thank you, David, for a beautiful home! And for a smooth process. ... More

It was an amazing experience building with Highland. Our sales agent and builder were both very helpful, cared for our needs, and went above and beyond to give us our dream home.

Home was in good shape. Just obvious things that should have been taken care of before like painting, staining, floor creaking. This would avoid a lot of back and forth with different workers fixing issues. Other than that the issues did get fixed, it just takes time and we are happy with our new home. Thank you very much Ryan.

The Highland Homes experience from the showing of my new home, to the buying of the home, the mortgage process through Highland Homes was and continues to be outstanding. From the start, dealing with Tiffany and Thea in the Sales Office who responded to every request I had since I was purchasing from out of state, moving from AZ back to TX, to Doug with the financing process, to Brody for fixing minor house issues as I moved in. In TX, Highland Homes is the best builder around and I highly recommend this company. The largely employee-owned company and their team's commitment for success is demonstrated in all each employee does. 100% recommend. ... More

Didn’t know what to expect in the beginning with the design and building process, but once communicating that we were interested and involved in the building process along the way, we were able to find trust in the Highland process. There were a couple of early issues, but Highland worked to provide acceptable solutions. Most important, we were grateful of the support and the timeliness of addressing issues of concern during the early stages of the warranty process after construction completion. The project manager was extremely helpful ensuring our satisfaction.

Highlands provided us with good service/assistance. They addressed our concerns and requests during the process of buying our home, made sure everything is on time up to the closing period. We were able to move in our new home as planned/scheduled. Terrence and Jovanni provided assistance and help

Overall experience went very smooth, from selecting lot, floor plan, brick, etc. A little more clarity on what are builder options vs design center options would be helpful. Also would like more options for lighting than what was offered. Construction phase went very good with timely updates and walk-thru meetings. Hector and John very great to work with.

Highland Homes is a trusted builder known for their commitment to quality and customer satisfaction. Their homes exhibit excellent craftsmanship, with attention to detail in both design and construction. The materials used are of high quality, ensuring durability and longevity. What stands out most is their responsiveness—any issues or concerns are addressed promptly, providing peace of mind to homeowners. However, the one drawback is the pricing. While the quality is undeniable, the price point feels steep for the overall value delivered. For buyers looking for top-tier materials and reliable customer service, Highland Homes delivers, but the cost may be a concern for those seeking more affordability. ... More

Our experience with Highland was outstanding. Alicia S. And Debbie G. were wonderful to work with. Shawn D., who is now my neighbor, was a great builder. He was very patient with me as I stopped by the build nearly everyday. He was always willing to answer any and every question. Reggie did a great job of walking us through the financing process and getting us to the finish line. Highland was great!!

Its really good response and immediate action.

From my first interaction with Nelli and her team, the buying experience was better than I had ever experienced before. Nelli was patient and very knowledgeable. The help I received from Lindsay during the lending process was very professional and basically stress-free, which is unusual. Brandon and Ashley made the building of my home extremely pleasant because they were so patient, knowledgeable, an Very Responsive to any issue or question that I brought to them - and I had many questions and requests. The quality of the basic level of materials used was above what I had expected, and of course any upgrades were exceptional as well. The quality of workmanship was great in most instances, but did have to be revised in some areas, which I guess is to be expected, so overall - it was very good. I am happy with my home and glad that I chose Highland as my builder, and I would again. ... More

Regarding some initial issues, the Construction Manager solved all outstanding issues goving us a total satisfaction about our Home. Thank you for your commitment.

Overall a great experience. The salesman, Kevin did a great job and was very helpful to reach the end product. I do believe there is a problem with some of the construction personnel understanding the product that Highland Homes wants delivered to the buyer. This is our second Highland Home and they stand behind their word of getting it finished to that standard.

This is our second time building with Highland, and we would do it again. Our project manager, John, was wonderful to work with!

This is my second time building a home. Tracy T. and Ryan K. were great to work with and made the experience great. If I were to build another home, Tracy and Ryan would be my choice. I looked at many homes from other builders, but Highland Homes stood out.

Our overall all experience is beyond great. Highland Homes as a company and staffs are the best in town. They really go above and beyond on any issue that might arise during any phase of construction or inspection. Their commitment and professionalism are truly unmatched. They always take the time to listen and address all the issues before and after closing. Their word is a bond. Also, we find that Highland Homes come with several standard features that considered upgrades with other builders as well as practical floor plans that have great noise control, energy efficiency, and yet serve every single need of any family from living, cooking, playing, working or studying. We couldn’t be any happier! ... More

Gay Lynne our sales associate was fantastic. Micheal S was our gc/ builder and he was fantastic as well. Overall experience was above expectations.

Overalls experience was great, Darren was amazing!!!!

Thanks to sales representative Haeli for handling all my requests in closing the house and construction manager Jason for helping in finishing the house.

I would highly recommend working with highland homes. They have an outstanding relationship in Texas and produce a quality product.

We built a house with Highland Homes in Northlake, TX. Great experience!