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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2848 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2848 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Thank you Hunter & Joseph!

  • Karen B.
  • Verified HomeBuyer
  • November 18, 2022
  • Montgomery, TX

On my first visit to the sales office, Hunter was able to knowledgeably answer all my questions- a crucial factor in my decision process. He remained responsive throughout the process offering design ideas that truly enhanced the home. I feel incredibly fortunate to have worked with Joseph as the CM from start to finish. The true test in any project of this magnitude is to observe how someone handles the inevitable challenges. Joseph was always the calm in the eye of the storm exhibiting professionalism and respect throughout. He was keenly aware that this particular build represented more ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Awesome experience

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2022
  • Katy, TX

They are very prompt at responding.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Strong Communication

  • Matthew M.
  • Verified HomeBuyer
  • October 04, 2022
  • Sherman, TX

Danny was on top of my build the entire time, providing updates and setting realistic expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A great building experience in Sandbrock Ranch

  • Kurt G.
  • Verified HomeBuyer
  • October 04, 2022
  • Aubrey, TX

It was great to work with great, caring people at Highland Homes. We will buy again in the future from Highland Homes here in Texas!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Wildridge

  • Joseph L.
  • Verified HomeBuyer
  • October 04, 2022
  • Little Elm, TX

Great communication, trustworthy and great price/value relationship

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

N.A.

  • Lorraine P.
  • Verified HomeBuyer
  • October 04, 2022
  • Anna, TX

Great experience , very professional , quality of house is great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Best Build Experience We've Ever Had!!

  • James P.
  • Verified HomeBuyer
  • September 27, 2022
  • Bulverde, TX

From our first interaction with Thea, who sat with us for hours to spec out a home that we weren't even sure we would build, to working with her partner Patti that would provide updates just as often as Thea, to our construction manager Ryan that came in toward the end of the build but got things done to get us to the closing table, to the project manner Tanner that escalated issues as necessary, every single person that we worked with was top notch x2! We've built homes before but Highland Homes is leaps and bounds better than any builder we've worked with. No build is perfect...there ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

House

  • David D.
  • Verified HomeBuyer
  • September 27, 2022
  • Montgomery, TX

Overall experience is great. Love my new house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very Satisfied Home Buyer

  • James D.
  • Verified HomeBuyer
  • September 27, 2022
  • Anna, TX

We bought our Highland home at a crazy time and knew we overpaid for our home. After move in, we began to notice “the little things” that we had not seen with other builders in our modest price range. When we began to receive utility bills we took note of the efficiency of our systems. I could go on and on but our experience with Rayshell our sales person and Jordan our coordinator made this an easy transition in not so easy time. We were told our home would be ready in September and we moved in July 18. Thanks to all who made our downsizing and transition enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Scott was fantastic.

  • Bradley F.
  • Verified HomeBuyer
  • August 17, 2022
  • Little Elm, TX

This is my 3rd house to build and I can say it has been the best build of all. Scott was great in all aspects of the process. Highly satisfied with him and Highland.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful

  • Kyle B.
  • Verified HomeBuyer
  • August 17, 2022
  • Melissa, TX

We love our beautiful new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with Highland homes

  • Folashade A.
  • Verified HomeBuyer
  • August 16, 2022
  • San Antonio, TX

We have had great experiences with everyone we come in contact with at Highland homes. Ms. Dorothy is a great sales woman with wealth of experience who helped work us through our home buying process, Brody is a great builder and always available to anwser questions and alleviate any fears. Doug and his team were also great and made the loan experience more easy than any other home buying experiences we have had in the past. We are enjoying our home and look forward to unwinding at our home after a long days work. Thank you so much.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Dorothy, the sales rep was honest, candid, and highlighted the

  • Mary C.
  • Verified HomeBuyer
  • August 11, 2022
  • San Antonio, TX

Dorothy, the sales rep was honest, candid, and highlighted the strengths of the home and community. After closing, it's only a good as it's support. Brody has been highly responsive, very pro- homeowner, and helpful with third parties. This company cares about its product and its owner. This is a great little home with quality people standing behind it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Purchase

  • Deborah W.
  • Verified HomeBuyer
  • August 11, 2022
  • Argyle, TX

Great house- Well built and thought out. Loved our builder rep!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Quality and beautiful homes.

  • Sammy A.
  • Verified HomeBuyer
  • August 10, 2022
  • Forney, TX

Quality and beautiful homes. Judicious use of space. Very nice and responsive people - everyone that we have dealt with before, during and after the purchase of the house. Everyone that we have talked to about Highland Homes all do have nice things to say. Highland Homes do build beautiful homes and back them up with great services. I highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Luis and Brandon have been incredible!

  • Kristina T.
  • Verified HomeBuyer
  • August 04, 2022
  • Fort Worth, TX

Luis and Brandon have been incredible!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - My experience with Highland to purchase my first home has been

  • Kendal N.
  • Verified HomeBuyer
  • July 12, 2022
  • Haslet, TX

My experience with Highland to purchase my first home has been exceptional. Debby was great and answered all my questions before I was ready to jump in and was responsive all throughout the process. Jeff was great to work with and was always available when I had questions. He and Blake were very thorough in the walk through, which was appreciated since I have never dealt with most of this before. Jeff has also been great these first few months after I moved in and has quickly fixed any issues that have popped up (all minor). I would highly recommend Highland and will use them again if the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Experience

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Humble, TX

From initial contact to post-closing issue resolution, Highland has been great to work with. Would definitely recommend them. One suggestion: for the study/office, having a pre-wired (or more) Cat5 drop would be ideal. For those that work from home, hard-wiring the computer to internet connections is infinitely better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Joshua W.
  • Verified HomeBuyer
  • June 11, 2022
  • Mansfield, TX

Overall, we are pleased with our new home. My wife and I do wish the cabinets were better taken care of and the house during the moving in process should have been cleaner. However, we can overlook these things thanks to Roy! He’s been very easy to work with, communicates well, goes above and beyond for us even post closing! He is professional and is always willing to help us with any questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highland Homes took really care about my home and go to extra

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2022
  • Prosper, TX

Highland Homes took really care about my home and go to extra mile to make us satisfied with new home. For instance, they provided epoxy coating for my garage even cracks were naturally built. It was great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - I went into contract on this home while living in another state,

  • Camille V.
  • Verified HomeBuyer
  • May 17, 2022
  • Justin, TX

I went into contract on this home while living in another state, sight unseen. The sales partner, Edna, was phenomenal. Incredibly responsive and accommodating. As was the construction manager, Lonnie. I did my walk-thrus via FaceTime, but felt completely at ease because he was extremely informative/descriptive to help me 'feel' the space. When finally arriving at the house and doing the physical, in person, walk-thru, the experience was the same. There were a couple of very minor things that needed to be addressed and they were done promptly and without issue. In the crazy housing ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Trust and Professionalism

  • Siddharth M.
  • Verified HomeBuyer
  • May 17, 2022
  • Aubrey, TX

The trust, the professionalism, and the manner in which Highland Homes operated, made the entire home purchase smooth. With regular updates, walkthroughs, ensuring that issues are addressed, and delivering the home at the promised date in this hot market, Highland has made out-of-state buyers feel comfortable and in securing a good home. Definitely recommend Highland Homes for all prospective buyers. You cannot go wrong with them. Special shoutouts to Ryan, Ashley, and Margaret - they have ensured constant communication, and have been patient enough to answer any novice homeowner ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Great value for the price.

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • Boerne, TX

Great value for the price. Materials were great, but combination of colors was not. Designers are recommended to combine colors better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - First, I couldn’t be more happy with our home quality.

  • Richard S.
  • Verified HomeBuyer
  • April 27, 2022
  • Katy, TX

First, I couldn’t be more happy with our home quality. However, the aspect of the home purchase I loved the most was after the contract was signed and during the build. Both Cece (sales) and Jack (project construction manager) worked with us on all the things we wanted changed and corrected during the build as much as possible. They were relentless in trying to ensure everything was as perfect as possible when we finally closed. Many of the changes were “nit picky” but they always tried as hard as possible with an up beat attitude. Even after the close, warranty items have been handled ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall a great experience

  • Shalantha G.
  • Verified HomeBuyer
  • April 27, 2022
  • Brookshire, TX

Christine and Javier did a wonderful job helping my family get into our new HH and kept us updated throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5