Highland Homes Reviews

Beautifully built home with great service from seller and builder a

I’ve heard nothing but bad things about people who build their own home. However we had the best experience with Highland. Our builder was great, he communicated all along the way so we were never left wondering what was happening.

Good company and employees

We purchased a home from Highland at the end of 2018. The sales representative and the builder were extremely attentive, patient, and competent with all aspects of getting into and becoming settled in the home. I was most impressed that they lived up to every commitment in preparing the hand over of the house. I greatly appreciate the professional and personal approach Highland Homes takes to satisfy their clients during and after the home was purchased. I strongly recommend working with Highland.

We moved from MS for work and have really enjoyed the options in housing. Highland was a great fit for us.

Highland homes have gone above and beyond everything we have expected in a home builder. We noticed some things that we though could have been addressed by simply sanding and repainting but the builder explained it would be better to replace it completely new. No other builder would have done this.

I bought this house as a spec about half way through the build. They were able to work with me on my closing date and were very helpful and professional throughout the rest of the build. I would recommend Roy and Rich to anyone looking to build their dream house!

We've built and bought for many years. As in every home building experience, issues arise and need to be addresses - it's just expected with any new home. In every case, the builder and office staff of Highland addressed the issues, and took care of them over-and-above what was needed to make us happy. We count the building and the staff at Star Trail Highland Homes as professionals and friends - who made the experience fun and rewarding. We continue to be grateful to them for the awesome experience of building here.

We love our new home! Well built! Great amenities!

Smooth process from start to finish. The staff was very knowledgeable, patient and extremely helpful

My family and I have had and continue to have an excellent experience with Highland Homes. Kathy and Donna with the sales team are professional, friendly and helpful. Our builder, Andrew, has been great to work with since day one when we signed our contract and he's very knowledgeable and responsive to post move-in inquiries/issues we've had. We love our new home and are excited for what's to come here in Sandbrock Ranch! Thank you!

Our sales counselor was truly amazing - she listened to exactly what was important to us and helped think outside the box to achieve our dream. Then the hand off to the construction manager was just as good. He brought some excellent suggestions to the table and worked through some (inevitable) minor obstacles that presented themselves along the build process. Now that we have been in our home for a few months, we've had a couple minor things here and there, and the warranty process is just as great. My husband and I could not be happier and are so fortunate to have Highland build our dream. I would highly recommend Highland to anyone looking for a new construction home. The thoughtful little extras they do in their construction really make a great product. It is evident they are not just about making a profit; they want to do the right thing. There are some other good builders out there, but Highland truly goes above and beyond to take care of its customers. ... More

Everyone was very helpful with all questions. Thank you for making our first home buying experience so easy!

This was our first brand new home purchase and it was a fantastic experience. Our builder, Andrew, was very easy to work with and very quick to respond to any concerns or questions we had during the entire process. No detail was too small to address. We are extremely happy with our new Highland Home.

HAVE BEEN A HIGHLAND HOME OWNER FOR 2 MONTHS AND I AM CURRENTLY PLEASED WITH THE PROCESS AND THE WAY THE HIGHLAND TEAM HAS HANDLED EVERYTHING SO FAR. WE HAVE A FEW THINGS THAT NEED TO BE TAKEN CARE OF ON OUR PUNCH LIST. I HAVE KNOW DOUBT THAT HIGHLAND WILL TAKE CARE OF THEM. WE ARE VERY HAPPY :)

The experience was not what I expected. I’ve heard horror stories about building a house and people saying it was the worst experience ever. With highland homes, that’s not the case. I literally am a highland homes forever customer. This experience was absolutely painless and stress free! I highland recommend building a highland home. Ask for Zach and use Chris as your builder if offered.

Overall a builder that you can trust because of the good customer service. I recommend Highland Homes

Laurie and Brody always follow up and have excellent communication skills. Any issues that came up were delt with promptly and professionally

From the initial efforts of the sale from Monica to the closing day and follow ups with Austin, it was a great experience.

No hidden promises of misleading information.k

Good Quality and Value

I had to sell my old home which took almost 1.5 years.Highland homes waited entire time and handed my dream home.

Kyle at Highland Homes was great to work with.

Couldn’t be happier with the home we chose. Highland Homes has surpassed all of our expectations.

David was great, House only needed a few touch ups. Alicia, the sales associate, tried to scam us out of something because we had “already closed and it would’ve been taken care of if we hadn’t asked after we closed” (which we did). Without David’s help she would have scammed us. Thank you, David