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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2932 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Best decision
- Bellinda A.
- Verified HomeBuyer
- November 21, 2023
- Forney, TX
Read my previous review on Highland homes
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Our builder W. Was great. Always keeping us informed of the progress.
- Becky & Arthur P.
- Verified HomeBuyer
- November 20, 2023
- Kyle, TX
Process was seamless from sales of lot, internal design and upgrades.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent job by Bill and Ivy. Great team.
- Eddie F.
- Verified HomeBuyer
- November 19, 2023
- Cibolo, TX
I had a great experience with the builder and he met all my needs and addressed all my concerns.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Harrison was great to work with he was on top of it told us what when things will be done and another items when they will start.
- Harry T.
- Verified HomeBuyer
- November 15, 2023
- Cypress, TX
The tile in the master bath was not up to par but he came back and made it look better. the first painters were terrible, there chaucking sucked but Harrison brought in another painter and they were great, we had a problem finding the brick must of the samples they didn't make anymore. All other issues were done except the floor they have it schedule some time in December
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
House plan itself is really top notch design
- Erik B.
- Verified HomeBuyer
- November 14, 2023
- Prosper, TX
From start to finish of the process from picking lot to design picks to closing out was overall a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Beautiful home
- CheLeta W.
- Verified HomeBuyer
- October 19, 2023
- Schertz, TX
Hands down best builders in San Antonio! Absolutely loved working with Highland homes to have our home built. We were well informed every step of the way! Any questions we had were quickly answered. Dorothy was absolutely amazing from start to finish! We came into San Antonio in Jun and they worked hard to have the house ready way ahead of schedule! The home is absolutely beautiful! I have zero complaints about quality of home we got!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience with responses if I have a concern.
- Nora L.
- Verified HomeBuyer
- October 16, 2023
- Sherman, TX
Anytime I have a concern Austin responds right away with a solution or update. Austin is professional and informative.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Van Alstyne Gem
- Robert M.
- Verified HomeBuyer
- September 13, 2023
- Van Alstyne, TX
I found a gem of a home that was well built, comfortable, and a fantastic value. The sales process was trouble free.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Easiest building experience we’ve experienced
- Sharon B.
- Verified HomeBuyer
- September 12, 2023
- Fulshear, TX
Working with our salesman, Hector, was great. He could be working on 10 projects and never miss a beat! Our builder, David, made great effort to accommodate our wishes-even when they couldn’t get our first choices in tile. They ripped a whole section out to redo tile to keep our original vision. After moving in, there have been the inevitable kinks. I’ve been impressed with every worker who has come back to make things right.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes is wonderful to deal with. Their service is phenomenal and all my wishes fulfilled. The wait for closing was with the electric company.
- Alice H.
- Verified HomeBuyer
- September 03, 2023
- Conroe, TX
This experience was perfect for me. Every wish was fulfilled and timely. All the services of the home was taken care of by knowledgeable trade personal. I had no worries and this is so important at 85 years old. Service at its very best and I love my Highland Home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great service. Great Home
- Terry J.
- Verified HomeBuyer
- July 25, 2023
- Sherman, TX
Our experience with Highland was issue free. Our salesman and our construction manger were top notch. They handled our requests as we sent them in and were professional and speedy. The home is the best home we have lived in. We love it.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Ms
- Vicky M.
- Verified HomeBuyer
- July 25, 2023
- McKinney, TX
Both Sales rep and builder have been great
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very smooth process
- Vasant G.
- Verified HomeBuyer
- July 25, 2023
- McKinney, TX
Highly recommend Highland Homes. Big plus is the trustworthiness. The builder (John) I worked with is extremely professional and a great asset for Highland.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
New Highland Home - Lookout Ridge Drive
- Robert P.
- Verified HomeBuyer
- July 05, 2023
- Montgomery, TX
I have had a overall positive new home building experience with Highland Homes from exploring home models, lot selection, design, build, pre close walk through, and warranty process.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great all around experience and would definitely buy from Highland again.
- Anonymous
- Verified HomeBuyer
- May 16, 2023
- Aledo, TX
Great people, great home and overall great experience
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Nice home from highland
- Anonymous
- Verified HomeBuyer
- May 16, 2023
- Van Alstyne, TX
We were pleasantly surprised by the level of communication and customer care throughout the process. No builder is perfect and although some of the trades could be a little more attentive to details when working on homes, overall we were pleased with what Highland delivered.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Madhu M.
- Verified HomeBuyer
- May 16, 2023
- Aubrey, TX
It was very smooth experience with highland homes , we have seen so many builders and finally liked the highland homes for their quality
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great
- HENRY M.
- Verified HomeBuyer
- May 11, 2023
- Aubrey, TX
They build Super quality homes
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Havannah Good Time in Our Highland Home
- Jerry H.
- Verified HomeBuyer
- May 10, 2023
- Celina, TX
Our sales associate was fantastic. Never pressured us for anything and most important, she was very knowledgeable about options and upgrades and communicated well on what came with the home we selected. Our builder was excellent; completed the home in seven months and was extremely responsive to issues & questions we had along the way. Very knowledgeable and communicated well throughout.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent Builder with good customer satisfaction
- Surender R.
- Verified HomeBuyer
- April 03, 2023
- Aledo, TX
As a first time home owner, I highly recommend you check out Highland Homes communities. We love our house and had a great experience with Highland!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very professional builder and extremely smooth process from start to finish.
- Donna L.
- Verified HomeBuyer
- March 07, 2023
- Katy, TX
From start to finish, the process was extremely smooth. The professionalism from the sales office, construction manager, and lender was absolutely outstanding. After moving in, I had a few minor warranty requests and the responsiveness to the issues were impressive and very much appreciated. I couldn't have chosen a better builder and would be the only one I would recommend in the entire development.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pleased
- George N.
- Verified HomeBuyer
- March 07, 2023
- Van Alstyne, TX
Highly pleased with Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very friendly and willingness to listen and assit.
- Giridhar T.
- Verified HomeBuyer
- March 04, 2023
- Prosper, TX
Willings to accommodate, and guide has been the best experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes
- Anonymous
- Verified HomeBuyer
- March 02, 2023
- Mansfield, TX
I have built with other builders including Grand Homes but I can say the experience with Highland Homes has been the best!! They're very understanding and ready to work with their clients. They're quick to respond and very pleasant to work with. We've had a great experience building with Highland and our neighbors share the same sentiments.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
We love our floorplan
- holly S.
- Verified HomeBuyer
- February 07, 2023
- Celina, TX
We love our floor plan,
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Floorplan Name:
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