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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2933 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2933 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Highland Homes - Dorothy, the sales rep was honest, candid, and highlighted the

  • Mary C.
  • Verified HomeBuyer
  • August 11, 2022
  • San Antonio, TX

Dorothy, the sales rep was honest, candid, and highlighted the strengths of the home and community. After closing, it's only a good as it's support. Brody has been highly responsive, very pro- homeowner, and helpful with third parties. This company cares about its product and its owner. This is a great little home with quality people standing behind it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Purchase

  • Deborah W.
  • Verified HomeBuyer
  • August 11, 2022
  • Argyle, TX

Great house- Well built and thought out. Loved our builder rep!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Quality and beautiful homes.

  • Sammy A.
  • Verified HomeBuyer
  • August 10, 2022
  • Forney, TX

Quality and beautiful homes. Judicious use of space. Very nice and responsive people - everyone that we have dealt with before, during and after the purchase of the house. Everyone that we have talked to about Highland Homes all do have nice things to say. Highland Homes do build beautiful homes and back them up with great services. I highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Luis and Brandon have been incredible!

  • Kristina T.
  • Verified HomeBuyer
  • August 04, 2022
  • Fort Worth, TX

Luis and Brandon have been incredible!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - My experience with Highland to purchase my first home has been

  • Kendal N.
  • Verified HomeBuyer
  • July 12, 2022
  • Haslet, TX

My experience with Highland to purchase my first home has been exceptional. Debby was great and answered all my questions before I was ready to jump in and was responsive all throughout the process. Jeff was great to work with and was always available when I had questions. He and Blake were very thorough in the walk through, which was appreciated since I have never dealt with most of this before. Jeff has also been great these first few months after I moved in and has quickly fixed any issues that have popped up (all minor). I would highly recommend Highland and will use them again if the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Experience

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Humble, TX

From initial contact to post-closing issue resolution, Highland has been great to work with. Would definitely recommend them. One suggestion: for the study/office, having a pre-wired (or more) Cat5 drop would be ideal. For those that work from home, hard-wiring the computer to internet connections is infinitely better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Joshua W.
  • Verified HomeBuyer
  • June 11, 2022
  • Mansfield, TX

Overall, we are pleased with our new home. My wife and I do wish the cabinets were better taken care of and the house during the moving in process should have been cleaner. However, we can overlook these things thanks to Roy! He’s been very easy to work with, communicates well, goes above and beyond for us even post closing! He is professional and is always willing to help us with any questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highland Homes took really care about my home and go to extra

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2022
  • Prosper, TX

Highland Homes took really care about my home and go to extra mile to make us satisfied with new home. For instance, they provided epoxy coating for my garage even cracks were naturally built. It was great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - I went into contract on this home while living in another state,

  • Camille V.
  • Verified HomeBuyer
  • May 17, 2022
  • Justin, TX

I went into contract on this home while living in another state, sight unseen. The sales partner, Edna, was phenomenal. Incredibly responsive and accommodating. As was the construction manager, Lonnie. I did my walk-thrus via FaceTime, but felt completely at ease because he was extremely informative/descriptive to help me 'feel' the space. When finally arriving at the house and doing the physical, in person, walk-thru, the experience was the same. There were a couple of very minor things that needed to be addressed and they were done promptly and without issue. In the crazy housing ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Trust and Professionalism

  • Siddharth M.
  • Verified HomeBuyer
  • May 17, 2022
  • Aubrey, TX

The trust, the professionalism, and the manner in which Highland Homes operated, made the entire home purchase smooth. With regular updates, walkthroughs, ensuring that issues are addressed, and delivering the home at the promised date in this hot market, Highland has made out-of-state buyers feel comfortable and in securing a good home. Definitely recommend Highland Homes for all prospective buyers. You cannot go wrong with them. Special shoutouts to Ryan, Ashley, and Margaret - they have ensured constant communication, and have been patient enough to answer any novice homeowner ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Great value for the price.

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • Boerne, TX

Great value for the price. Materials were great, but combination of colors was not. Designers are recommended to combine colors better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - First, I couldn’t be more happy with our home quality.

  • Richard S.
  • Verified HomeBuyer
  • April 27, 2022
  • Katy, TX

First, I couldn’t be more happy with our home quality. However, the aspect of the home purchase I loved the most was after the contract was signed and during the build. Both Cece (sales) and Jack (project construction manager) worked with us on all the things we wanted changed and corrected during the build as much as possible. They were relentless in trying to ensure everything was as perfect as possible when we finally closed. Many of the changes were “nit picky” but they always tried as hard as possible with an up beat attitude. Even after the close, warranty items have been handled ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall a great experience

  • Shalantha G.
  • Verified HomeBuyer
  • April 27, 2022
  • Brookshire, TX

Christine and Javier did a wonderful job helping my family get into our new HH and kept us updated throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Very helpful and knowledgeable of what they do

  • Baboucarr J.
  • Verified HomeBuyer
  • April 05, 2022
  • Forney, TX

Very helpful and knowledgeable of what they do

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Mack and Jonathan were great to work with.

  • Tina T.
  • Verified HomeBuyer
  • February 22, 2022
  • Conroe, TX

Mack and Jonathan were great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - The build process was longer than expected and I had three different

  • Mary D.
  • Verified HomeBuyer
  • February 15, 2022
  • Celina, TX

The build process was longer than expected and I had three different project managers. That caused some miscommunication, but they were great about making it right. I’m very pleased with the house and the service they provide.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Builder accommodated the changes and custom modifications

  • Ajay V.
  • Verified HomeBuyer
  • February 15, 2022
  • Argyle, TX

Builder accommodated the changes and custom modifications

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Great people,very responsive to concerns,beautiful product

  • Spencer Z.
  • Verified HomeBuyer
  • February 01, 2022
  • Argyle, TX

Great people,very responsive to concerns,beautiful product

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Joseph

  • Keith L.
  • Verified HomeBuyer
  • January 30, 2022
  • Humble, TX

Everyone on the team is knowledgeable, helpful and nice. The weekly construction calls keep us informed all the way through our build. Fantastic experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Daniela was very responsive.

  • Sloan S.
  • Verified HomeBuyer
  • January 27, 2022
  • Aubrey, TX

We loved the house, and Daniel was great to work with, and made this process very easy and straight-forward. The only issue I have with it is that the finish out was not the greatest, there were some of out doors that appear to have been hastily painted, paint chipped off of some of the walls, etc. All of that was pretty minor though, and the overall experience e was about as good as one could've hoped for in building a house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

They kept us up to date during the whole building process (during covid) regarding shortages and delays

  • Georgiana A.
  • Verified HomeBuyer
  • January 20, 2022
  • Little Elm, TX

They kept us up to date during the whole building process (during covid) regarding shortages and delays. We were living out of town and they were very helpful and quick to respond when we had questions. Our construction manager sent periodic updates and pictures as well; she was extremely knowledgable about every question we had and every little detail. We would definitel buy from High;and Homes again.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Quality of home

  • Paul P.
  • Verified HomeBuyer
  • January 20, 2022
  • Celina, TX

The salesperson (Jennifer) was outstanding throughout the entire process. She has continued to assist us during required follow up and issues that needed to be addressed. We had the typical issues that needed follow up and Chris has been great during the process of addressing any issues that required follow up by the builder. Our overall impression with Highland Homes is that they build a quality house and stand behind their product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Our project manager, Shane H.

  • Rick G.
  • Verified HomeBuyer
  • January 20, 2022
  • San Antonio, TX

Our project manager, Shane H., is a gem! He exceeded our expectations in every respect!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The builder’s team was excellent. They stayed on top of all matters of concern.

  • Michelle P.
  • Verified HomeBuyer
  • January 20, 2022
  • Humble, TX

The entire process was an absolute pleasure. They’re were some hurdles with my selling process and this team was so very patient. They treated me like a person and not just a buyer. I really appreciate it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great builders

  • Kirsten R.
  • Verified HomeBuyer
  • November 17, 2021
  • Forney, TX

Everybody we worked with was very nice and really helpful and always got back to us. Customer service is important and Highland homes has it down.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5