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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2932 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Easy to talk to and discuss options
- Robert S.
- Verified HomeBuyer
- October 26, 2021
- Prosper, TX
We have been very impressed with the quality and detail Highland Homes puts into the home. Their response to warranty issues or after sale issues has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - My overall experience with highland homes was great.
- MICA D.
- Verified HomeBuyer
- October 26, 2021
- Aubrey, TX
My overall experience with highland homes was great. Kathi, the sales counselor, answered all of our questions. She continued to help us even after closing on our home with some issues we were having. John, our lender, was very knowledgeable and easily accessible throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good builder who followed through
- Greg B.
- Verified HomeBuyer
- October 26, 2021
- Austin, TX
Honest and hardworking. Followed through on unfinished items
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Amazing experience
- Daniel P.
- Verified HomeBuyer
- October 20, 2021
- Brookshire, TX
Customer service was fantastic!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Highland is very customer responsive!
- Scott U.
- Verified HomeBuyer
- October 19, 2021
- Katy, TX
Highland is very customer responsive! They also made numerous changes to our floor plan which gives the feeling of a custom built home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The size of ceilings, doors and windows
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Aubrey, TX
Good floor plans, high ceilings, great cost
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Responsiveness of sales staff and builder.
- Maria N.
- Verified HomeBuyer
- October 19, 2021
- Aubrey, TX
The sales staff was always quick to answer any questions. The builders response even after closing has been exceptional.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Exceptional building experience
- Chuck B.
- Verified HomeBuyer
- October 19, 2021
- Argyle, TX
Signing the P&S is the easy part, but our sales associate and construction manager worked with us every step of the way to design and build our home so that it was customized for us. From start to finish, it was the small details that made a big difference!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Highly recommend using Highland to build your next home
- Craig C.
- Verified HomeBuyer
- September 09, 2021
- Cypress, TX
Highly recommend using Highland to build your next home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
very good
- Ziming C.
- Verified HomeBuyer
- September 02, 2021
- McKinney, TX
We love my new house. Thanks construction Manager Landon and salesman Jessica . We highly recommend highland homes to our friends.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We bought a house that was already built so we did not have all the decisions that everyone has on a new built. Any questions we had were answered in a timely fashion.
- Joyce M.
- Verified HomeBuyer
- September 02, 2021
- Bulverde, TX
They have multiple floor plans to meet your family's needs.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great qualities and good service.
- Jae Y.
- Verified HomeBuyer
- July 21, 2021
- Arlington, TX
Great qualities and good service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Rayshell and Jordan were both great! They both were patient with our questions and super nice.
- Anonymous
- Verified HomeBuyer
- July 14, 2021
- Anna, TX
The home is beautiful and we are really happy that we managed to get a home with Highland in this crazy market. Out of the builders we looked at, we could tell Highland had good quality homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Great quality, value and dynamic team of peiple to work with
- Marcellus J.
- Verified HomeBuyer
- July 01, 2021
- Cypress, TX
Great quality, value and dynamic team of peiple to work with
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
She kept of inform at all times
- Kevin D.
- Verified HomeBuyer
- June 22, 2021
- Little Elm, TX
They will guide you step by step through the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Building from out of state.
- Jamar D.
- Verified HomeBuyer
- June 15, 2021
- Prosper, TX
We are new to Texas and spent a great deal of the building process out of the country. Our Construction Manager (Justin Minikes) was always available to answer any questions and offer his expertise. He would even go as far to video chat to show the progress. As we have settled into our new home, he continues to be at bay to answer any questions or concerns we may have. This is always done expeditiously. We love our home but we loved the experience even more! I now understand why Highland Homes are so highly sought after
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - very good and high quality!
- Thanh N.
- Verified HomeBuyer
- June 15, 2021
- Fulshear, TX
very good and high quality!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
How responsive and kind the entire team was with the process.
- Alexander B.
- Verified HomeBuyer
- June 15, 2021
- Little Elm, TX
Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Accountability and Responsiveness
- Sumanth B.
- Verified HomeBuyer
- May 19, 2021
- San Antonio, TX
Greg and Teri are excellent individuals to work with. A special shutout to Greg! Throughout the process he kept me informed of the progress and any issues therein. He is very accountable and was always responsive to any issues I've had throughout the process. Thank you for all the help!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
1st time home buying
- Darby F.
- Verified HomeBuyer
- May 18, 2021
- Aubrey, TX
The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Communication Throughout the entire process!
- Silvestre B.
- Verified HomeBuyer
- May 18, 2021
- Richmond, TX
-Invested sales group that is not pushy and takes time to understand your needs -Project management team was great at updates regarding schedule -Project management team addressed issues in an efficient manner
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales Person was wonderful did a great job construction manager was the best
- James C.
- Verified HomeBuyer
- May 13, 2021
- Katy, TX
Person was wonderful did a great job construction manager was the bestWhenever we found an issue they fixed it if we had a problem they found a solution great job
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
The Level of care and expertise we experience was unmatched!
- Blake C.
- Verified HomeBuyer
- May 13, 2021
- Aubrey, TX
The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great value
- Roger H.
- Verified HomeBuyer
- May 13, 2021
- Rockwall, TX
The home has many extras that are the difference when selecting a builder
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Attention to details is great
- Mark P.
- Verified HomeBuyer
- April 22, 2021
- Aubrey, TX
So many things are done well in our new home. We love it and working with Highland has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
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