Highland Homes Reviews

Everything was great but Highland could use better trades. There are too many redos that cost Highland or the buyers money. They can get real lazy and it shows. If Highland doesn't demand perfection from its trades, it may start to have a negative reflection towards Highland due to the cost of the home vs some of the lack in workmanship by its team of trades.

My home purchase with Highland Homes has been a great experience from day one. I would attribute that to Layne.the sales agent as he’s been stellar to work, knows his product line, and knows how to get you into a home. The process was quick and easy and I’m now enjoying my new Highland Home.

Am generally happy with my new home. There are some items that need to be corrected but I am sure that the building supervisor Clayton will assist me in correcting them

Tim, the on site sales rep was extremely knowledgeable and will always take your call to answer any last minute questions. Carter our most recent superintendent has been a pleasure to work with. Great team!

Enjoy working with Mike and Makenna. Very responsive. We're having some minor issues with the house now and Makenna is getting them addressed. Appreciate the Highland Team Elyson @ 80ft section.

The over all experience was good,

Stellar experience from beginning to end, and continue today. We had a warranty request for a tripping breaker and they fixed it in less than a week, no questions asked.

The experience was great and easy every highland associate was professional and kind great to work with. I love my purchase and the neighborhood thanks again

Our first point of contact with Jay in Meridiana was pleasurable. He was straightforward, attentive to our needs, a good listener, patient, always respond with promptness, knowledgeable, always went beyond what we asked, no hassle, no pressure. He responded with a quick yes to all our offers. Our experience from the new home consultant (Jay), Nick construction manager (was ok), to the closing table was seamless. No hiccups, no underlying issues, and no surprises. Excellence was on display. Jay and the title company exceeded our expectations as a third time home owner. We wish Highland Homes offered a sample paint kit! ... More

We love our house and if we had to make decision again we would go with Homeland again!

David is outstanding. Outstanding. of course there will be issues during the building process. He understood our concerns and reassured us that things would be addressed and taken care of. He was confident and we were confident in his abilities. He is professional and friendly. We always felt he “heard” our concerns and addressed them quickly and appropriately. David made the building process smooth and pleasant. We’ve always heard the horror stories about building and the stress it can cause. And he finished early! Yay. We were able to move out of the apartment 2 months early! Working with David was a dream. There were a few moments of stress but nothing major and we knew with David on “our team”, things would be beautiful and solid. Highland is LUCKY to have David. I highly recommend him and Highland now. Thank you, David, for a beautiful home! And for a smooth process. ... More

I liked everything about the home and the people involved in the process. Definitely worth the money spent. Highly recommend it!

It was an amazing experience building with Highland. Our sales agent and builder were both very helpful, cared for our needs, and went above and beyond to give us our dream home.

Home was in good shape. Just obvious things that should have been taken care of before like painting, staining, floor creaking. This would avoid a lot of back and forth with different workers fixing issues. Other than that the issues did get fixed, it just takes time and we are happy with our new home. Thank you very much Ryan.

The Highland Homes experience from the showing of my new home, to the buying of the home, the mortgage process through Highland Homes was and continues to be outstanding. From the start, dealing with Tiffany and Thea in the Sales Office who responded to every request I had since I was purchasing from out of state, moving from AZ back to TX, to Doug with the financing process, to Brody for fixing minor house issues as I moved in. In TX, Highland Homes is the best builder around and I highly recommend this company. The largely employee-owned company and their team's commitment for success is demonstrated in all each employee does. 100% recommend. ... More

Didn’t know what to expect in the beginning with the design and building process, but once communicating that we were interested and involved in the building process along the way, we were able to find trust in the Highland process. There were a couple of early issues, but Highland worked to provide acceptable solutions. Most important, we were grateful of the support and the timeliness of addressing issues of concern during the early stages of the warranty process after construction completion. The project manager was extremely helpful ensuring our satisfaction.

Highlands provided us with good service/assistance. They addressed our concerns and requests during the process of buying our home, made sure everything is on time up to the closing period. We were able to move in our new home as planned/scheduled. Terrence and Jovanni provided assistance and help

Overall Good, but sometimes i feel the responsiveness to issues is too slow

Overall experience went very smooth, from selecting lot, floor plan, brick, etc. A little more clarity on what are builder options vs design center options would be helpful. Also would like more options for lighting than what was offered. Construction phase went very good with timely updates and walk-thru meetings. Hector and John very great to work with.

Our Construction Manager, Ed, has visited on multiple occasions to ensure that any warranty matters are addressed in a timely manner.

Highland Homes is a trusted builder known for their commitment to quality and customer satisfaction. Their homes exhibit excellent craftsmanship, with attention to detail in both design and construction. The materials used are of high quality, ensuring durability and longevity. What stands out most is their responsiveness—any issues or concerns are addressed promptly, providing peace of mind to homeowners. However, the one drawback is the pricing. While the quality is undeniable, the price point feels steep for the overall value delivered. For buyers looking for top-tier materials and reliable customer service, Highland Homes delivers, but the cost may be a concern for those seeking more affordability. ... More

Our experience with Highland was outstanding. Alicia S. And Debbie G. were wonderful to work with. Shawn D., who is now my neighbor, was a great builder. He was very patient with me as I stopped by the build nearly everyday. He was always willing to answer any and every question. Reggie did a great job of walking us through the financing process and getting us to the finish line. Highland was great!!

Great shoping experience, really nice house

Very nice set of people that work with highland home, even when my approval was delayed, they were very patient with me. The finishing of the house is topnotch, everyone that comes to my house always ask me, who is your building? They did a great job. I will always recommend Highland home.

Geoff has been amazing thru out the entire process